L'etoile Hella Inn

Location: Flat A, 3/F, Majestic House, 80 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong, hk

Star Rating: 1 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Non-smoking throughout
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Family Room

  The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Private bathroom

• Standard Double Room

  This double room has air conditioning and flat-screen TV.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm

• Standard Twin Room

  This twin room features air conditioning.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm

• Superior Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room provides air conditioning, soundproof walls, an electric kettle, a flat-screen TV, as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm

• Single Bed in Mixed Dormitory Room

  This bed in dormitory features a electric kettle, flat-screen TV and air conditioning.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Shared toilet
  • Slippers
  • Electric kettle
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Accessible by lift
  • Lockers
  • Smoke alarm

• Single Bed in Dormitory Room

  This bed in dormitory has a electric kettle and air conditioning.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Shared toilet
  • Slippers
  • Electric kettle
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Accessible by lift
  • Lockers
  • Smoke alarm

• Standard Single Room

  The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Private bathroom

Guest Reviews

• Nico (6/5): Precio justo para el elevado costo de vida de HK - Muy bien ubicado y el precio era justo Muy pequeña la habitacion
• Kwok Kwong (2/5): -
• Yoshihiko (8/5): -
• Noraisyah (6/5): Pleasant - Near train station just cross the road. Toilet very smelly.
• Raisah (5/5): Fairly good place to stay - Close to the Kowloon Mosque Poor quality of bed & bathroom No towel
• Anjanette (2/5): A nightmare - The only positive thing about this place was the location nothing else Where do I start? First of all? We couldn’t get into the apartment after travel Ing over 20 hours we had to wait around to be let in The place had a terrible musty smell We rented a room for two people. There’s barely enough room for one person in this room. No place to put your luggage no mirror no towels or toilet paper were in the room When we asked for a towel, we were given a hand towel that looked like a shammy ! The electrical panel from the ceiling was hanging off the roof The bathroom was disgusting No way do I consider myself a princess? I am a season travel but this was completely unacceptable for what I spent. I would’ve rather slept in a car. Seriously brutal
• Muhammad (6/5): Great Location, But Room Comfort and Check-In Process Need Improvement - An excellent location conveniently situated near Tsim Sha Tsui MTR station, with a nearby bus stop providing access to bus service A21, offering direct routes to and from the airport. The area around the hostel is well-served with amenities, including a 7-Eleven, currency exchange facilities and numerous shops. The bed was uncomfortably firm, and the pillows lacked adequate support. Additionally, the check-in kiosk was out of service, necessitating contact with staff via WhatsApp or WeChat - a cumbersome process, particularly given the fatigue from travel and the burden of luggage. I waited 15 to 20 minutes for a response about whether I could store my bags before the 3pm. check-in time, having arrived early at 1:30pm
• Kahli (1/5): The worst place I've ever stayed - There was nothing I liked about this place. I will not recommend it. If I could rate this place a zero, I would, but the scale doesn't go far down enough. The room was incredibly overpriced for what it was. Im not a snob at all and am okay with a variety of different hotels, guesthouses etc but this place was 100% false advertising and made me feel like I'd been completely scammed. They did not advise us that their booking machine was not working prior to checking in so the communication there was pretty bad. The facilities listed a city vie, but the view went into their courtyard, so there was no natural light at all. The room was dirty with hairs in the sink, stains on the walls in the bathroom, sticky tape holding up shelves, rust everywhere, visible dust clogging up the air filter. And top this off, the front door had sign to say the room had been a sterilised. The sheets also had very old stains, the towels provided were so small, and the blanket was so plastic-y that even with the air conditioning on, we were sweating. It was also impossible to sleep - so many loud thuds and bangs that literally woke us up all through the night and everytime someone flushed the toilet it was so loud in our room that it also woke us up. We told the landlord we were going to a different hotel and that we would like a refund for the 2 nights we weren't going to stay (we'd booked for 3 nights) but we still haven't heard back from them or customer support from Booking.com. We ended up booking a 3-star hotel for a little bit more money than we wasted on this place. I am incredibly disappointed and frustrated by this experience and will be following up on a refund. I have a lot more photos of the room, too, but i can only upload 4...
• Serafin (5/5): Passable -
• Victoria (7/5): Good - the location is perfect with mtr station just outside. daily cleaning of the room and fresh mini towels change feels safe. we only once saw the staff on the first day. we did not even know what to do at first when we arrive. we did not know whom to leave the key card on our last day.
• Aminul (9/5): Superb -
• Alex (10/5): Exceptional - Such a lovely hostel. It can be hard to find a good, cheap, clean, quiet hostel right on nathan road and this was perfect. Self check in is a nice bonus also. nothing
• Alejandro (1/5): Disappointed - Nothing I got to the place earlier and they wouldn't let me check in before, so they have to stay for hours and so I paid 6 hours to be able to rest while they made the other bed available for me. When he arrived the bed was dirty, unmade. As if someone had slept there... I wrote on WhatsApp and no one answered me. since there is no one physically there. very badly
• Cynwell (7/5): Good - Good location Cleanliness can have improvements. The customer line should be more responsive
• Norman (1/5): We did not stay, Transferred to another hotel. - None. Is Filthy, Old and Too Small and uncomfortable, Towel provided is just a big paper towel.
• Milan12380 (6/5): Pleasant - Very authentic
• Ivy (7/5): Good - Location Too old, too small, smells not good.
• Ikornik (2/5): Tired everyday and the room is not a best place for us to rest - The location is superb, really close to the MTR Tsim Sha Tsui and Victoria Harbour, but that's it. Nothing else is great. Everything, from the staff to the room, the facilities, it's not clean at all and has many issues.
• Marta (2/5): Poor - Great location. Dirty bathroom and sheets. No cleaning during our stay. No decent towels.
• Ted (5/5): Passable -
• Holly (9/5): Superb - Location - next to subway, many restaurants nearby staff - very helpful. I forgot the key for the building access, I called and the staff arranged someone to open the door for me immediately at 3am Room - small but clean
• Gina (2/5): Very poor - Good location The room was super small, the bathroom was disgusting and I'm pretty sure it hasn't been cleaned in a long time. We had to clean and sanitize everything because it looked to filthy. Poor value for money!
• Munir (1/5): Compromised stay, had no alternate planning to cope. - Poorly managed property, I have not been given the proper to stay as picture in my booking. Loo 9cation only,
• Sophia (8/5): Very good -
• Nigel (4/5): Disappointing - good location when we arrived, there was no one at the reception, phone was not picked up and no response on whatsapp so not possible to get in. bathroom not clean, very small room, no daylight, hard to find.
• Ivy (6/5): Pleasant - About the location. I really like it. It's very easy to traveling from the airport and also very close to anywhere in between. The business management system is not good for the customer. However I think that they are listening to the customer's needs.
• Endang (5/5): Passable -
• Liza (8/5): If you bring your own toiletries like me then you can stay here. this is perfect for last minute change of flight and ju - self check in is convenient for last minute bookings bed is hard, understandable for cheaper hotels
• Ayman (8/5): Very good -

Photos