Smile Hotel Nha Trang

Location: 17/1 HùngVương, PhườngNha Trang, TỉnhKhánhHòa, Việt Nam, Nha Trang, vn

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Car hire
• Sauna
• Currency exchange
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Public transport tickets
• Baby safety gates
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Security alarm
• Key card access
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Scuba diving on site
• Snorkeling on site
• Tennis lessons on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Fishing nearby
• Swimming nearby
• Rooftop garden
• Vegetarian menu options available
• Paddle boating nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Double or Twin Room, Window

  1 Double Bed OR 2 Twin Beds

  Overlooking the beach

  
  

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV with premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, slippers, designer toiletries, and a hair dryer

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided

• Premier Double or Twin Room, Window

  1 Double Bed OR 2 Large Twin Beds

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV with premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, slippers, designer toiletries, and a hair dryer

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided

• Premier Triple Room, Window

  1 Double Bed and 1 Twin Bed

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV with premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)

  Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, slippers, designer toiletries, and a hair dryer

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided

• Triple Room with City View

  This triple room's standout feature is the pool with a view. Offering free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Shallow end
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key card access

• Double or Twin Room with City View

  This twin/double room features a pool with a view. Offering free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as city views.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Shallow end
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key card access

• Deluxe Twin Room with Sea View

  Guests will have a special experience as the twin room features a pool with a view. Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as sea views.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Shallow end
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Window

• Superior Triple Room

  Guests will have a special experience as this triple room provides a pool with a view. Offering free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The triple room offers air conditioning, a mini-bar, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Shallow end
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Window

• Superior Double or Twin Room

  Guests will have a special experience as this twin/double room offers a pool with a view. Offering free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This twin/double room is air-conditioned and features a flat-screen TV with cable channels, a mini-bar, a wardrobe and a safe deposit box.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Shallow end
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Window

Guest Reviews

• GURINA (10/5): - Чисто, уютно, ремонт свежий. Матрац мягкий, подушки удобные. Отличный выбор для пары или одного туриста. Мы отдыхали с ребёнком и конечно места нам было маловато, комнатки маленькие. Пришлось брать еще один номер.
• Gaziza (9/5): -
• Ofri (7/5): -
• Phượng (10/5): -
• Quyen (8/5): -
• Lucas (10/5): -
• Laszlo (9/5): -
• Laszlo (9/5): -
• Laszlo (9/5): -
• Hoang (8/5): - Good location
• PARK (7/5): -
• YONG SHENG (9/5): -
• Dasha (7/5): -
• Joseph (10/5): - I paid $35 USD for 3 nights. The staff was excellent in the room was quiet and clean.
• Harald (8/5): -
• Adrien (9/5): -
• Soica (8/5): -
• Simon (9/5): - Good Location, clean and friendly staff ---nothing---
• Lê Nguyễn Hồng (5/5): -
• Thoại (7/5): - Nv hướng dẫn tốt, nhiệt tình. Phòng sạch sẽ Cách âm tệ, book phòng 1 giường lớn thành 2 giường. Đèn phòng hơi tối.
• Thanh Hai (8/5): -
• Valentyna (10/5): Our first trip to Nha Trang - We really enjoyed the view from the window, everything needed for a comfortable stay, a good location, daily cleaning, and not too far from the beach. The staff was friendly. There is a massage room (to the left near the main entrance) with a very welcoming owner. I think we would stay there again.
• Mạnh Cường (10/5): -
• Thu Ha (9/5): -
• Nguyễn Nhi (8/5): - Nhân viên lễ tân rất nhiệt tình và đáng yêu, phòng cũng ok, rất thoải mái Phải đi vô hẻm
• Ginger (8/5): Very good - We were here not for the first time, very good hotel, great staff and everything is always very clean Unfortunately, there was renovation and we were not warned about it, it was noisy in the morning
• Huong (9/5): Superb -
• Nicholas (1/5): Very rude and unprofessional staff - It's near other hotels where you can go and stay instead of this one. Do yourself a favour and book the Signature hotel instead, well worth the difference. - Staff is extremely rude, unprofessional and unhelpful. - Doesn't have a serviceable Wifi, we couldn't work. They say there's WiFi on each floor but there are only 2 overall. So we told reception that we understandably wanted to checkout earlier (one week before) and possibly get whatever refund for that They didn't want to help me at all. Supervisor Duy said he knows Wifi is bad but "we can't write it online" and about the early checkout he didn't know how that worked because he never did it and for me to contact booking because they can't do anything to help. I used booking to send a request to change date and the staff had the guts to look at me and say "No, there's no request here. This change date doesn't exist. Booking is lying" despite booking clearly saying that it sent a message to the property. And the next day they denied my request on booking, saying that no, despite booking allowing it, they could not allow any change nor refund. It's both a mix of staff who literally doesn't know how to work in a hotel and them wanting to get as much money from you. If you see their silly faces you'll understand. - bed was soo hard that I actually had to check it wasn't a stone slab underneath, can't understand why and how can it be so stiff. - the hotel is in a terribly dirty and dark alley. - the room is really small - TV doesn't work because WiFi is so bad. - the minibar takes 2 days to get your drink cold. - Cleaners are annoying af, like all Vietnamese. They scream and shout between them all morning so don't think you'll get some good sleep. No spacial awareness nor professionalism. - walls are not soundproof, I could very well hear all my neighbours and even worse those upstairs. - no elevator to go to the pool, which is small and with one table anyway. - they give you only one key, and you need it for electricity in the room.
• YONGHO (6/5): - 0.5박 했습니다 실내 컨디션은 좋은데 냉장고 작음 방음은 외부에 다 들리는거 같음 샤워 필터 꼭 쓰는게 좋음 로비 입구 들어가는곳이 어둑어둑함
• Hai (8/5): Very good -
• Chee (8/5): Very good - Centralised Location, and steps away from the beach. Everything works in room. Can’t chill drinks in the below par fridge.
• Valeriia (8/5): Good location - We stayed for almost a month in this hotel, there was good wifi which was important for me as i was doing home office. Good location as well. It's possible to do laundry for extra payment There was a really small wardrobe, that was not very comfortable for a longer stay
• Carlos (9/5): Superb - Great value for the money. Clean and good location with nice sunrise view.
• Anton (10/5): Exceptional -
• Agaian (1/5): Bad - DON’T go to this HOTEL! They’re thiefs!!! When I was taking a shower my ring fell and I didn’t grab it, the I forgot to take it and I checked out, I left my back in the reception, when I came back to pick it up. I asked about my ring. The reception was pretending that she’s looking for my ring, but she’s wasn’t doing nothing, I asked her to go with me to the room, she didn’t even move, she was saying that new guest is already there. The cleaning lady already left, so they didn’t see any ring. I asked to call a manager, manager took a side of receptionist , nobody apologised, it seems I was lying that I forgot my ring in hotel. DISGUSTING EXPERIENCE.
• Georgie (9/5): Superb - Comfortable, clean and let us leave our luggage with them on check out for a few hours.
• Nghia (9/5): Superb - Taking any room above the fifth floor is a better choice. Did not have a chance to try the pool yet. The soundproof quite bad, i can hear people talking in their rooms and corridor.
• Catarina (10/5): Pleasant stay - We stayed at Smile Hotel for 2 nights and it was a very pleasant stay. - Staff: Nice people that can speak good english; - Room: Good! We thought it would be a little bigger that it actually was but still it was very clean (they clean it everyday), and had everything you need for a comfortable stay (kettle, mini bar, hairdryer, etc. - Amenities: Great! The roof top pool is quite small but it’s nice and clean. The same for the deck area, much smaller than we thought but with some deck chairs, a table and a WC with shower (very helpful if you’re arriving before check in or leaving after check out). The Internet is also good and they have some shadow areas, so you can work at the pool, however we couldn’t find any power outlet nearby. - Location: Very good! Close to the beach (5 min walking) and to local restaurants, mini markets and stores. - Internet: Very good! The day we arrived they were having some problems with the Wi-fi but after a couple of hours the problem was solved and the internet was working perfectly. Summing up this was a 10/10.
• Pia (9/5): Superb - Clean room, the sea view, possibility of early check in, helpful staff, the rooftop pool, walkable distance to the beach and all the restaurants, quiet at night, fully equiped rooms, everything as described
• Ricardas (9/5): Superb -
• Anhnguyen1995 (9/5): Superb -
• Paul. (8/5): Very good -
• Aoife (9/5): Superb - Modern and bright rooms with good aircon as well as a smart tv. Water bottles on arrival and coffee making facilities in the room. Friendly staff and excellent location. Five minute walk to the beach and a big variety of cafes, shops and restaurants nearby. Shower wasn’t the cleanest.
• Jim (8/5): Handy hotel in a great location. - We had an issue with the door and immediately had our room changed. Great location and not far from the beach. We met the owners who were visiting and they were really lovely. It was quiet when we were there. The pool on the top of the hotel was great. There was no breakfast when we were there. Otherwise everything was fine.

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