Great Western Inn

Location: 4709 Spencer Highway, Pasadena, us

Star Rating: 2 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Face masks for guests available
• Delivered food - securely covered
• Key card access
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Secured parking

Rooms Available

• Economy Double Room

  This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Family Suite

  The spacious family room provides air conditioning, a dining area, as well as a private bathroom featuring a bath and a shower. The unit offers 4 beds.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Dining area
  • Stovetop
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Single Room

  This air-conditioned single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Room - Non-Smoking

  This room features air conditioning, a mini-fridge, a microwave and cable TV.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Stovetop
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Room - Smoking

  This room features air conditioning, a mini-fridge, a microwave and cable TV.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Economy Double Room

  This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Tile/marble floor
  • Stovetop
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Michae I'm (8/5): -
• Played (4/5): -
• Coleman (10/5): - Everything was nice. But my pillows had human hair on them. As though the sheets were not changed. They were working very hard on the facilities. I would highly recommend this place
• Stark (7/5): -
• Carlos (8/5): -
• Garcia (4/5): -
• Roland (9/5): - Lo cerca de donse trabajaba Nada
• DebraKelly (1/5): - This staff is so rude! I work for a foundation that covers the cost of lodging for patients traveling to receive treatment. I called after the stay was complete to request a receipt for my company's credit card statement. I was yelled at by the front desk, told I did not understand the process and had to first stay to be charged, was then told that I obviously could not speak English, and promptly hung up on.
• Marks (10/5): - Quiet Nothing
• Pablo (6/5): It was alright - Tht let me check in early Can't have family visit
• Mary (10/5): - The way the place is getting better. Great owner and his wife. Christian people. I left my personal pillow
• Campell (7/5): Won’t return. Not worth the $ spent could have stayed somewhere else for $5 more. - Good location for what I needed. Friendly staff. Tv worked. Ac worked It looked like our sheets hadn’t been changed, visible stains and cigarette burn holes allllll over the sheets. The floor was absolutely disgusting.
• Moore (6/5): -
• josefina (9/5): - convenient location
• Adrian (8/5): -
• Norberto (4/5): - The room had a musky smell, the bed linens hadn't been changed in a while, the mattress was not comfortable. This place is definitely not worth of a single star.
• Erieanna (10/5): - Couple in the front is very friendly, the room was really nice, no issues
• Tina (2/5): Worst hotel ever. - It was close to work. Otherwise it sucked. Rude owners. No phone in room. Cheapest nasty towels. Refused to give me two more pillows,said they didn’t have them. The property was 10% occupied. While I was gone whoever cleaned my room took my worn panties out of their bag. Nothing good.
• Davis (2/5): Will not go back to this location. - Smoke alarms went off several times and the response from the front desk was "they'll eventually stop."
• Samuel (6/5): - You get what you paid for
• İbrahim (1/5): The lady in charge here says there are no rooms available. She won't give them to me either. She made me wait for an - The lady in charge here says there are no rooms available. She won't give them to me either. She made me wait for an hour. Now she says there are no rooms available. She won't refund my money. Please do what is necessary. I have a complaint against this facility. The lady in charge here says there are no rooms available. She won't give them to me either. She made me wait for an hour. Now she says there are no rooms available. She won't refund my money. Please do what is necessary. I have a complaint against this facility.
• Michelle (10/5): - Nice room, comfortable, nice staff
• james (10/5): -
• Jessalynn (10/5): - It was a short walk to the convenient store about a 10 min drive to Walmart IHOP Pizza Hut.
• Alejandro (2/5): - very rude people.
• Samantha (3/5): Poor -
• Judy (10/5): Exceptional -
• Karla (4/5): - Olía demasiado a humedad. Las sábanas de las camas estaban rotas y todas manchadas las toallas pésimas. No había papel de baño las lámparas rotas. Pero lo que más nos les gustó era el olor demasiado humedad, las camas sucias penetradas a olor. De humedad rotas y manchadas. Nosotros lo agarramos porque dijimos bueno por una noche. Está bien, pero horrible.
• Autumn (1/5): Bad -
• Wilson (8/5): Very good -
• Roman (10/5): 👍👍👍 - The whole place is very good I wish I could have stayed longer
• Verified traveler (2/5): Horrible costomer service, disrespectful attitude - The first time I stayed here it was the quality i expected from a seedy hotel. Its cheap and ratchet but decent enough. Again, i know what kind of normal clientle come here. So, my BF and I came back on March 8th for one more night knowing it was decent for the price. When we first got a room, the room wasn't clean. It was like goldilocks and the three bears, "someones been sleeping in my bed!" And there were dirty towels hanging on a chair. Plus the down stairs rooms are supposed to be nonsmoking and it reaked of cigarettes. So naturally i asked for another room, the older woman was nice and tried to explain they had a new housekeeper. we got a new room but it was now a smoking room, since apparently all nonsmoking were booked. It wasnt ideal but like i said, you get what you pay for. Later my boyfriend and i wanted to try and take a warm shower/bath but the hot water was barely coming out. Not even enough for a shower. The cold came out at normal pressure but the hot water was like a limp d*** thats been sucked dry. I tried to tell the older man that the hot water wasn't working well and when he came into the room he just noticed we tried to fill the tub and proceeded to yell at us that the tub's not a jacuzzi and to go to a marriot. He was too busy yelling he didnt check the hot water. I was as nice and respectful as possible, he threw a fit. Im not naive and wont tolerate disrespect. Can't get a refund but i can sure as heck give a horrible rating. Rant over.
• Laura (10/5): - I loved it because I feel welcome like it's my home.
• Roger (9/5): Superb -
• Roger (10/5): Loved.it - The room.was awesome], only.thing.wish check put time.could.be like 1:00 Check out time
• Jesus (4/5): Give me a complimentary night - Didn’t have any Loud pipe noises or someone doing range things in room next to me all night long
• Leonel (3/5): Poor - nothing bed was uncomfortable they were doing construction on the upper floor was not able to relax even though bed sucked
• Vikas (5/5): Passable -
• Xena E (4/5): - Bad
• Shahzad (1/5): Bad - Property owner didn't honor Booking.com confirmation email and also don't want to confirm from booking com' manager.l. This is the only worst experience, otherwise working with booing.com was very good. Please send me my money back. They are not good people. What behavior they have done with me on 19th Nov. 2024 at Pasadena, Tx.
• Luis (1/5): Not a very food place - Roaches everywhere cracks and holes in walls. No door to the restroom Roaches everywhere
• Verified traveler (6/5): Average - The stay is average.
• Morales (4/5): Disappointing -
• Tj (5/5): Smoke stink room😮‍💨🥴🤮 - location to area we went to. The room was completely penetrated with cigarette smoke. My husband and I both got sick.
• Sylvia (2/5): - Worst ever run do not stay prostitute dirty horrible roaches no towels remote or shampoo soap
• Price (5/5): Nice - Ok Variety
• Dave (2/5): Stay here if you cannot stay elsewhere. - Available, free parking Staff were unhelpful Room was dirty Smoke alarm was hidden in a cupboard by previous occupant Bed cover full of burn holes Floor damaged and bits missing
• Drakken (2/5): - The owner was very rude. The wifi in One building was out. When I let them know that I was there on a business trip for the weekend and needed Wi-Fi, I had to pay an upcharged fee to be moved to a double queen bed. When I contested the fee, I was told there would be no refund if I decided to leave. Charge an extra five dollars for a second room key.... that' unheard of. Overall, not a good stay
• Chris (8/5): - Worst hotel I’ve been to it was dirty and run down and look like my room was like 15 years outta date
• Jaime (5/5): Passable -
• Dickerson (1/5): Bad - Room had bed bugs
• Matthew (2/5): Bed Bugs Bite…. - Arrived, and the owner charged a $5 free for the key…which I returned. What does bother me are the bed bug bites all over my legs. The reasonable price apparently doesn’t mean cleanliness.
• Lorenzo (2/5): - No hot water and they charge you more than Expedia says
• Krystal (6/5): Running away from Hurricane Beryl...better than nothing - Availability Roaches in the bathroom
• Anthony (1/5): Bad -
• Gavin (1/5): Bad -
• Gilbert (10/5): Exceptional -
• Fryeguy (1/5): Bad -
• Brandon (8/5): - Staff worked very hard to ensure my wife and i had exactly what we needed
• Swindull (4/5): Disappointing -
• Colomb (10/5): Exceptional -
• Julio (10/5): The best motel 6 in the area - Awesome manager and very good place to stay.
• Thomas (10/5): Great - Excellent I like everything
• Betty (8/5): - It was good just wish it had a coffee pot in the room so I didn’t have to go to the store for coffee
• Sherry (10/5): - Good
• William (10/5): - The manager is a wonderful person. He is so nice and helpful.
• Cedillo (10/5): Exceptional -
• Lopez (10/5): Exceptional -
• Casey (2/5): - The rooms were very dirty and just felt like the whole room was dirty and unclean Felt dirty staying there Will never stay there again
• Patricia (10/5): - I messed up on the reservation. I live locally, so I drove down there & straightened it out. The desk clerk was very attentive & reasonable. We are having work done at our house & wanted a nice place for a hot shower. The room was nice & clean. The bathroom was immaculate. This is an older facility, so I was a bit Leary. However, the room was clean, didn't smell. My shoes did not stick to the carpet, my body did not stick to the bedspread. Oh, BTW, the bedspread had a 6" tear in it. Other than that, everything was great. I have nightmare stays at other small motels out of State. I was pleasantly surprised. Thank Great Western!!
• Cornelius (5/5): Passable -
• Armando (7/5): Good -
• T (8/5): - Cool
• Austin (2/5): - Terrible
• Austin (6/5): - It was good
• Kari (7/5): Good -
• Rad82 (8/5): Very good -
• Donavan (2/5): - Roaches crawling all over the place day and night
• Charlie (2/5): Overpriced, bad stay, will not revisit - The window clerk was nice, the ac worked, and the ice machine was clutch. Our stay here was probably my 2nd or 3rd worst experience with a hotel stay to date. To start, this room with 2 beds was $150 for 2 nights. After checking in, we walked to the room to find the door was technical already open, just push it open and walk right in! My immediate concern was whether or not someone was in there, we had no idea how long it was like this, or if the room was already booked to someone else by mistake. After making sure the room was not occupied we started to get settled in. I walked out from the bathroom and stepped on a section of floor-trim which broke and completely detached from the floor. I did not trust using the sink water for brushing my teeth, etc. because brown water comes out of the faucet every time you turn it on. A short summary of remaining issues includes weed stems on the towels, multiple dead bugs on the floor and in the restroom, a live roach in the restroom on the second night, and a dancing refrigerator. Very haggard, not worth $150 at all, very disappointed.
• Hutchins (10/5): Exceptional -
• Lugo (7/5): Good -
• Denisce (9/5): Superb -
• Jeffry (10/5): Exceptional - Good setvice
• Jeffry (10/5): Exceptional -
• Jorge (9/5): Superb -
• Vasquez (2/5): Very poor -
• Jacinto (9/5): Superb - Over all was good Quiet
• Michelle (10/5): Will definitely be back again! - The employees are very helpful and accommodating and I had no issues at all. The fact that I had to leave!
• Andres (8/5): Dead man walking - Somebody was murdered there. CSI was investigating the crime scene
• Mihovil (8/5): Very good -
• Luistarr (5/5): Passable -
• John (5/5): Passable -
• Ivan (3/5): Would not recommend. - The size of the bed and room were great. Location was great too Hotel made me take money out of ATM to pay instead of using my debit card. Got a fee for withdrawal. There was small roaches in my shower when I arrived.
• Verified traveler (4/5): Clean your room or get humiliated at checkout. - Everything was fine until I checked out. When I leave any hotel I make sure all my trash is in bags all the towels are in one place for the most part. Front desk person which is probably also the owner went to check the room came back and then proceeded to shame me because the floor was dirty. Ask me if I live like that and why there was things on every part of the floor mind you this was probably ashes for my cigarettes which they don't provide a ashtray so I was using makeshift ones trying my best I did tip one of them over and there was ashes on the side of my bed I do not carry a vacuum cleaner with me so I could not vacuum up the ashes that's on me but to try to humiliate me in front of other people calling me nasty asking me how do I live like this is absolutely unacceptable . Mind you when I first got into the room you could tell that the carpet had not been vacuumed from grass debris and other things on the floor also there's trash underneath the bed from previous tenants If your housekeeper's clean so well why was I finding trash underneath the bed. Why was I looking underneath the bed because I dropped my phone behind it. Why whenever I went to open the towels there were multiple numerous permanent stains. The room was not trashed The floor was dirty why did you feel necessary to try and humiliate me. If I knew I could upload pictures beforehand I would have definitely taken pictures of all the things mentioned before.
• Anonymous (10/5): it was good - cleanliness and a safe environment. I like everything about It .
• Nathaniel (7/5): Convenient and affordable - I liked how close it was to the convention I was going to Having to pay an extra 20, but then I got it back so all is good
• Barbara (6/5): - The staff was nice and they were diligently working on the grounds. The wi-if is very poor, the sink kept stopping up, the toilet wasn’t affixed solidly to the floor, the shower curtain needed replacing, and it was very close to a busy intersection which made it difficult to leave for meals etc.
• Robert (3/5): The location was ok for us, but the room needed leveling. - Breakfast not offered. The room was unlevel. From the front door to the restroom was a downward slope. To go to the sink there was a downward walk. You could tell the room is being renovated, (new floors). The room was still unleveled.
• Ineasha (8/5): Very good -
• Julio (3/5): Poor - Smoke smell

Photos