Lotus by Hotel Inn
Location: 724 S San Antonio Ave, Ontario, us
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Convenient Location in Ontario
Located in Ontario, Lotus by Hotel Inn offers a prime location with easy access to nearby attractions such as Anaheim Convention Center and Auto Club Speedway.
Relaxing Amenities
Guests can unwind and enjoy the outdoor swimming pool, hot tub, and free WiFi during their stay. The hotel also provides free private parking for added convenience.
Comfortable Accommodations
Each guest room is equipped with a TV and a private bathroom with a shower. Some units even offer stunning city views, ensuring a pleasant stay for all guests.
Book your stay at Lotus by Hotel Inn now and experience a perfect blend of comfort and convenience during your visit to Ontario.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:30 PM - 05:00 PM
Check-out: 11:30 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Family rooms
- Pets allowed
- Hot tub/Jacuzzi
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- ATM/banking
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Exercise/lap pool
- Swimming nearby
Rooms Available
-
Deluxe Room, 1 King Bed, Non Smoking
1 King Bed
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Desk and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in shower
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Shower grab bar
-
Premium Single Room
1 King Bed
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Desk and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in shower
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Shower grab bar
-
Comfort Single Room, 1 King Bed, Smoking
1 King Bed
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Desk and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in shower
Need to Know - No rollaway/extra beds available
Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Smoking
- Bedsheets provided
- Soap
- Shower grab bar
-
Senior Single Room
1 King Bed
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Desk and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in shower
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Toilet paper
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Low-height bed
- Shower grab bar
- Accessible bathtub
- Wheelchair-width doorways
-
Comfort Double Room
2 Queen Beds
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Desk and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar in shower
Need to Know - No rollaway/extra beds available
Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Smoking
- Bedsheets provided
- Soap
- Shower grab bar
-
King Suite with Spa Bath
This air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath. This suite features heating and a TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Toilet
- Private bathroom
- Heating
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Room
The double room offers air conditioning, heating, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Toilet
- Private bathroom
- Heating
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Queen Room
The double room provides air conditioning, heating, as well as a private bathroom featuring a bath and a shower. This double room offers a TV. The unit offers 2 beds.
Max Occupancy: 4 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Toilet
- Private bathroom
- Heating
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe King Room
The pool with a view is the standout feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV, a tea and coffee maker, parquet floors, heating as well as pool views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Hardwood or parquet floors
- Alarm clock
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room
Guests will have a special experience as the double room features a pool with a view. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV, a tea and coffee maker, parquet floors, heating as well as pool views. The unit offers 2 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Hardwood or parquet floors
- Alarm clock
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe King Room
Guests will have a special experience as the double room offers a pool with a view. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV, a tea and coffee maker, parquet floors, heating as well as pool views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Hardwood or parquet floors
- Alarm clock
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Moon (5/5): -
- Tommy (1/5): - She said I never booked room She said I never booked room
- Camarena (2/5): -
- Yamil (1/5): - I wasnt able to check in a room after I had a reservation, there was nobody at the office Homeless people in the parking lot
- Ervin (1/5): - Don't lock your key in your room because they will charge you 5 dollar to open your room door and there was nothing to like about the service there Everything
- Alfredo (1/5): -
- JEREMY (2/5): - We chose this hotel because it was the most convenient for our needs. While it was convenient, and the staff member who helped us check in, was very welcoming, the room was very outdated. The bed was super uncomfortable and the lighting was dull. I felt like I was walking into a horror movie hotel.
- Daniel (3/5): -
- Jose (1/5): - Their was Roaches, smoke detector hanging, their was still trash in room. Bed frame was very dusty, tv didn't work. Ice machine out of service.
- Oscar (3/5): I stay in the hotel becouse I couldn’t cancel - Very old place, poor service The services
- Adriana (6/5): - Very nice staff, calm area, good price,bedsheets need to be more clean and also rooms need more sanitation.
- Danielle (4/5): - Last minute booking, check in was simple and quick. They have you check the room before the final charge. The main downside was the tv didn’t work, pool was closed, no elevators, and ice machine was out of service. But overall it was comfortable and served its purpose.
- Alejandra (3/5): Poor -
- John (1/5): Roaches infested facility - Shower water was hot. Staff is cool. This motel is infested with roaches. I’ve never seen so many in my 32 years of life. It was difficult to relax in the small amount of time I was in the room before. The bugs are not timid and crawl everywhere. I had to shake them off my shoes and my bag. It was indescribable and I felt so anxious. They come in all sizes from small to big and all hours of the day and night. They even crawl on the bed as well and will crawl on you. Better off sleeping in a car.
- Yessenia (2/5): - I stayed one night there and when I entered the room the air was humid. Which I found confusing because it was a fresh night outside. The room also had a weird smell ,the billows and sheets looked questionable if they had been clean properly. The bathroom wall had tagging and a patched up hole on the door. When taking a shower the placement of the shower head kept leaking onto the floor
- Jake (6/5): - Good
- Melissa (10/5): - Very nice people who own the hotel always so sweet to us Alex and Melissa we stay Alot and will keep going back 💯💯💯💯
- Verified traveler (2/5): - Room was dirty and outlets were hanging
- Melissa (10/5): Great hotel - They are very sweet and kind to us we stay here alot great service great manager
- claudette (2/5): - Overall the guy was very rude .
- S (10/5): Exceptional -
- Julissa (3/5): Not worth it - Owners could care less about you, automatically rude and the room was disgusting :( dead roaches and the bathtub was filthy. Area is not really safe. We didn’t even stay we had to leave lol.
- Emma (4/5): not worth how much i paid - near the mountains so that's nice. very ghetto motel. tv had no channels, no fridge, no microwave. idk if all rooms are like this but room 107 didnt have a light switch for the room. got curious and checked the bulb to see if i needed to screw it in more.. light turned on.. curtains didnt keep the sun out. room looked suuuper old. specifically stayed at this one for the pool. pool was out of service, found out after checking in. i could of gotten a way cheaper motel with no pool. Coffee maker was in the bathroom.. what? homeless and beat up cars in the back of parking. if you strictly just need a place to sleep, i guess its fine. i would have gotten a refund and went else where but they do that do refunds. worker asked if i wanted to see the room before hand.. i understood why after going in..no choice though.. i would have not gotten the refund.
- Juan (4/5): Disappointing -
- LUIS (4/5): horrible and unsafe - The cleaninnes wass awfull and the maintenance poor!
- Dave (10/5): One night stand - Very clean very quiet very peaceful. There was a very Nice stay
- Dennis (2/5): - Bad service, tv is s not working,fridge is not getting cold , bathroom door is not closing
- Antone (2/5): - Roaches are everywhere, wierd people smoking pot on the property and in rooms. Room smells terrible.
- Vincent (10/5): Exceptional -
- Jesus (3/5): The location was terrible. The room was terrible. - There was no breakfast and the location Terrible.! There was roaches coming out the woodwork it wasn’t clean. I didn’t feel comfortable. Couldn’t go to sleep. Because I felt something was crawling on me so what happening is a grab my stuff didn’t hesitate to leave one of the worst experience I’ve gone through One of the worst experiences I had there was roaches everywhere Had a hard time falling asleep feel like something was crawling on me. I didn’t feel comfortable so I grabbed my stuff and I left out of hell.
- Sara (3/5): Poor -
- Christopher (4/5): - Small roaches and bugs in the bathroom tub and sink, pool was closed due to chemical problems, ATM was temporarily unavailable.
- Unekquia (2/5): - illegal activity, not safe, dirty, not cleaned, stained, stinky. Plus more
- Cliff (2/5): WORST HOTEL I HAVE EVER STAYED IN !!!! - this was the worst place I've ever stayed in in my whole life the air conditioning didn't work it was probably over 100° the TVs didn't work there were roaches everywhere there was no towels it was filthy dirty dirt and rust and hair everywhere it was disgusting if i were you I would never go here with anyone you know . I literally got there and just left and said keep the money
- Shawn (2/5): - Place should be closed
- Julia (4/5): - Very scary place
- Alexis (1/5): Air didn’t work dirty toilet broke - Nothing Everything
- Hunter (2/5): - Couldn't take card and wasn't accepting new guests. Had to go to best western. You owe me an Uber and a fee
- Jesus (2/5): Rip off only cold water dump.. - The place gave me a room with no working TV the water wouldn't get warm and when I asked to be placed in a better room they ignored us and where upset that they had to better accommodate us.. at check out time one of the staff members pounded on the door and threatened to call the cops on us if we didn't right then and there when all we where asking was for 15 more mins .. I won't be returning anymore
- Kayla (1/5): Stay away - Nothing The room looked as if it hadn’t been repaired for at least ten years there were live wires hanging out of the wall smoke detectors were missing air conditioner did not work and was masking taped together and on top of that the entire room had graffiti everywhere
- Jill (4/5): Disappointing -
- Anabel (4/5): - The tv wasn’t working in the 1st room they move us to a room without a microwave and fridge to a tv that only had 5 church channels.
- Dien (1/5): Bad stay. I didnt have a choice - The room smells bad and old. The bathroom toilet is not working
- Jason (1/5): Bad -
- Matt (2/5): - Tv doesn’t work. No remote control
- Vikki (1/5): Worse experience I've ever had - Nothing The location is questionable. So many gang member staying there,felt intimidating. There was graffiti on the wall and closet. Gang taggíng etched into mirrorrs.Holes in bathroom ,dirty room Cockroach dropped on me from ceiling onto my head while I wasee in bed going to sleep.checked out at 10:30 pm with no refund. And the Tv had no antenna hooked up. So no tv
- Eric (8/5): - Great price for weekend stay to see my son.
- Oswaldo (2/5): Asking for a full refund - I was lied by the agent that took my booking. There was not a room for me in a wheelchair at the Inn. I asked for a $67 room and he switched me to a more expensive room without my consent. I NEVER USED THE ROOM. MANAGER AT THE PROPERTY TOLD ME TO MAKE A CLAIM TO RECOVER MY MONEY BECAUSE THEY HAD NO ACCESIBLE ROOMS.
- Craig (2/5): Very poor -
- Francisco (7/5): Good -
- Ingrid (1/5): The stay was horrible. - I only liked the heart bath tub. There was no trash can inside the bathroom nor room, the blanket had holes from cigarette, it smelled like cigarettes even though I asked for a room non-smoke, the door had no view whenever anyone would knock in order to see who it was, and there was a cockroach dead on the floor! Also, the TV none of the channels were working and I mentioned it to the front and all the guy said there was no service.
- Sylvia (2/5): - Checked in staff member was rude, police driving in and out 2 times in a 10 minute time frame. No mirror in vanity area, towels were dirty with stains, comforter was dirty with marker writing on it. TV service not available, wifi not available, Heater not working other guests yelling to other guests to turn the music off. Bad bad bad do not rent here I want a full refund this stay was the worst ever. bad smell in unit, not one trash can available in the room, very dark in the room
- Danny (3/5): Poor -
- Sandoval (1/5): Don't do it - Really just location.i wasn't very happy that online it says cable ,the pictures are not updated. It was horrible, Shower was disgusting, luckily I had shower shoes. Was dirty like a half ass clean. Also druggies around all night,they have people living there.i seen drug transactions. Itwas very sad, no matress sheets, towels are stained. I stood 3days ,what a way to start my New Years
- Daniel (2/5): - Downgraded me to a different room than what was booked, no microwave in that room, tv not functioning, cockroach problem, and unhelpful staff when I reported the issues to them.
- Hector (4/5): - Hotel needs to be updated the beds were old tub was nasty no remote to the old tv the towels stink plus i was charged $20 more i don't recommend this place
- Monzon (3/5): Poor -
- Oscar (10/5): - Easy check in and staff very helpful and courteous
- Andreina (7/5): Good -
- Yaya (5/5): They are currently under construction gets pretty noisy in daytime, I work nights 6-6😉 - Value Disabled Accommodations
- Contreras (5/5): Enjoyed my stay, wish things were different... - I enjoyed the location,, was relatively clean.. However, I realized the is the 6th management team for this location, speaking with the manager, who indicated he does not care about reviews... Very interesting.... Noise at night from others who stay here, hanging out all nigjt...
- Crisly (9/5): Superb - This is a cozy and budget friendly place The bedsheets and towels are decent
- Miriam (1/5): Bad - Roach infested hotel room.
- Haskins (8/5): Very good -
- Carmen (10/5): Exceptional -
- Edgar (1/5): Filthy they need to remodel. - Nothing Nothing
- Jony (2/5): Cheapest room around but not the best place, you get what you pay for. - The main problem with this location was the exterior and outside. There were a lot of people that looked like homeless, there were broken down ac units, trash from units, broken down cars, etc. The room itself was ok for what I paid for, it did have a fridge but didnt work that well. It had a microwave, the TVs remote did not work and I had to ask for it from the office. I booked this room at the last minute because my prior arrangements fell apart. The main problem with this location was the exterior and outside. There were a lot of people that looked like homeless, there were broken down ac units, trash from units, broken down cars, etc. The room itself was ok for what I paid for, it did have a fridge but didnt work that well. It had a microwave, the TVs remote did not work and I had to ask for it from the office. I booked this room at the last minute because my prior arrangements fell apart. I had my child son with me.
- Anonymous (1/5): Bad -
- Richard (1/5): Horribleness - Tv broken, dirty room, wall crocking Worths
- Ashley (3/5): Poor -
- Monique (2/5): - Room stank, sheets had lipstick stain, couldn't request pillows, minimal towels, no iron to use, no pole to hang clothes, power sockets loose and couldn't plug phones in. Blankets too thin, refrigerator was filthy with no shelves, ice machine out off order no ups in room. Would like refund.
- Cota (1/5): Bad - Breakfast??? What Breakfast They tried to extort over $70 dollars
- Hamilcar (8/5): - Overall the room is okay and well maintain.
- Stevie (10/5): Exceptional -
- Alfonso (1/5): Bad - Some of the guests and staff. Unsafe overall. Money and property stolen from room. Deposit was stolen. Door to room broken into and left open. Some of the guests and staff. Unsafe overall. Money and property stolen from room. Deposit was stolen. Door to room broken into and left open.
- Carmelina (10/5): Exceptional - Great manager and attentive to guests needs.
- Carmelina (10/5): Exceptional -
- Chabely (4/5): Disappointing - ABOVE ALL our sleeping area was clean and the floor was clean ,my partner and i stayed in room 202. AC works GREAT!... the swimming pool is very close to the rooms. had the ac onn all night to be able to fall a sleep, if loud noise don"t bother you this place would be the right place for you...
- Manuel (6/5): Pleasant -
- James (5/5): Passable -
- Anonymous (3/5): Poor -
- Pedro (3/5): not again - eh lost my car alarm key in the room which was attached to the rest of my keys
- Anonymous (1/5): Bad - my car alarm got lost from my keys
- Linda (1/5): tv and pipeful it wasn’t , or clean and noise and even the office office person don’t know what his real thing is I real - nothing , rooms are all a hazard and really really need work and fixing and updating with everything inside and outside. and never is the rooms fully cleaned restrooms and everything else that is in the rooms. the only thing was that it wasn’t my car all night staying In ,
- Felipe (2/5): - .
- Asya (4/5): - dirty, hard to find, smelled of smoke
- Derek (1/5): Bad - Worst hotel I ever stayed in
- Anonymous (10/5): Exceptional -
- Heidi (2/5): - The rooms not what was pictured the bathtub was peeling the only light was on a to Er that would turn off unless actively moving around. Cigarettes burns on blankets. Dirty walls. And blanket. Not even the room I paid for. I wanted a single king bed was given 2 full beds. Was told not to touch the other one.
- Lee (5/5): Over all ok - N/a Quietness
- Michael (5/5): Passable - The price point is the draw but the accommodations are the reason for the low price point and even then it's the price point TV was the right size for the room The accommodations were beyond aged working but beyond aged customer service was inconsistent with the price point and accommodations
- Contreras (5/5): Passable - Location and convenience Maintenance issues, bath tub dirty, trim plates in shower not sealed, and bugs crawling through
- Omero (1/5): Bad -
- Esmeralda (4/5): Disappointing - The check in guy was great and friendly. He moved us to a different room due to the first one being bad. The first room we went in smelled really bad and there was no sheets on one bed. The beds were moved weirdly. No toilet seat!
- Doug (1/5): Bad - No place was horrible Room had cockroaches and burn holes in blankets
- Delarosa (10/5): Exceptional - I enjoyed my stay at the Lotus by hotel inn because it's was peaceful and quiet. Me and my partner needed well rest from working hard and this hotel did so thank you 💕😊! I didn't dislike anything it went well here thank you 💕!
- Ricky (8/5): Other than being worried about your vehicle being broken into, experience was good. - Great rates, decent rooms, The people that hang around the motel and the parking lot. To many people wondering around the location which aren't customers.
- Myeisha (10/5): Exceptional -
- Anonymous (7/5): Good -
- Kesler-dunsmore (3/5): Poor -
Photos
