Hotel Bergkristall

Location: Mallnitz 15, Mallnitz, at

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Car hire
• Sauna
• Packed lunches
• Ski storage
• Non-smoking throughout
• Private check-in/check-out
• Board games/puzzles
• Allergy-free room
• Kid meals
• Public transport tickets
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Shopping on site
• Ski storage
• Free wired internet
• Ski equipment rentals on site
• Ski lessons on site
• Self parking (surcharge)
• Free beach shuttle
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Japanese garden
• Snow sports gear
• Bicycle-friendly property
• Electric bicycle charging station
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Triple Room

  2 Twin Beds and 1 Twin Sofa Bed

  291 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Espresso maker and minibar (fees may apply)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, double sofa bed, and desk; cribs (free) available on request

  Comfort - Daily housekeeping and heating

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Wardrobe or closet
  • Sofa bed
  • Daily housekeeping
  • Espresso maker
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Family Room

  Providing free toiletries and bathrobes, this family room includes a private bathroom with a shower and a hairdryer. The family room provides a mini-bar, a coffee machine, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Double or Twin Room with Balcony

  Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower and a hairdryer. This twin/double room has a mini-bar, a coffee machine, a flat-screen TV and a balcony. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Junior Suite

  Providing free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The suite provides a mini-bar, a coffee machine, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 4 beds.

  Max Occupancy: 5 (5 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Family Suite

  Offering free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The suite offers a mini-bar, a coffee machine, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 5 beds.

  Max Occupancy: 5 (5 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Double or Twin Room

  Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room features a mini-bar, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Deluxe Double or Twin Room

  Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room provides a mini-bar, a coffee machine, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Deluxe Double Room with Balcony

  Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. This double room has a mini-bar, a coffee machine, a flat-screen TV and a balcony. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Superior Suite

  This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite has a mini-bar, a coffee machine, a flat-screen TV and a balcony. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Maria (10/5): -
• Richard (10/5): -
• Camelia-Ana (10/5): Merită să veniți la acest hotel - Am avut o experiență minunată la acest hotel! Locația este superbă, perfectă pentru relaxare. Personalul a fost ireproșabil – amabil, atent și mereu disponibil. Camera a fost spațioasă și foarte curată, iar mâncarea extrem de gustoasă. Zona de wellness, în special sauna, a fost extraordinară și ne-a oferit momente de relaxare totală. Totul a fost peste așteptări! Cu siguranță ne vom întoarce. Nu pot spune nimic negativ, ne-am simțit foarte bine.
• Jaka (9/5): Great place to stay in Mallnitz. - Great cosy hotel in Mallnitz. Rooms are big enough with balcony and with a great view of mountains. Staff is very nice and attentive. Hotel has SPA and Sauna, small bar, while parking is infornt of hotel. Breakfast was great with a lot of variety so you can find always something for yourself. Everything was okay!
• Marek (10/5): -
• Milan (10/5): - raňajky aj večere boli vynikajúce a prekonali moje očakávania. Nebolo nič čo by som mohol napísať.
• Katalin (10/5): -
• Jörg (10/5): - Wir waren vom 19.02.26 bis 22.02.26 zu Gast. Das ganze Team vom Hotel Bergkristall sind herzlich, hilfsbereit und für ihre Gäste immer da. Das Essen ist vorzüglich. Nochmals vielen Dank für diesen wunderschönen Aufenthalt.
• Barbara (8/5): Polecam!!! - Lokalizacja to centrum miasteczka, śniadania bardzo dobre z lokalnymi produktami. Hotel bardzo czysty i kameralny. Obsługa bardzo miła i pomocna.
• Ines (8/5): - Sehr schöner Saunabereich, Abendessen außergewöhnlich gut!! Nichts
• Julia (10/5): -
• Petra (9/5): -
• Lidia (10/5): -
• David (10/5): - Essen war sehr gut Zimmer sehr sauber Schöner Saunabereich Personal herzlich und zuvorkommend
• MT198 (10/5): - Sehr nette und zuvorkommende Gastgeber und Personal. Die Zimmer haben eine gute Größe und sind sehr geräumig. Gute Auswahl beim Frühstücksbuffet und das Abendessen (Halbpension) war ein Traum. Auch Hunde sind herzlich willkommen unsere Labrador Hündin hat sich sehr wohl gefühlt.
• Jan (10/5): -
• Wolfgang (10/5): - Sehr freundlich, zuvorkommend und ein perfektes essen 👍🏼👍🏼👍🏼
• Polina (7/5): Passt -
• Emil Senin (10/5): Un hotel frumos, intr-un sat tipic, inconjurat de munti frumosi - Hotelul pare recent renovat, modern, dar au lasat si cate ceva vechi (usa de lemn de la camera pentru schi, un salon al restaurantului cu obiecte agricole pe pereti). Am fost in saptamana dupa Craciun si erau foarte multe onamente de sarbatoare. Camera e mica, dar foarte bine organizata, curatenie perfecta. Mancarea a fost excelenta, mic dejun cu multe feluri de mancare, cina cu patru feluri, felul principal fiind la alegere. Au o zona mica de spa, cu 2 saune clasice, sauna infrarosie si pat madaj automat. Patronii si echipa sunt simpatici. Speram sa revenim intr-o vara sa parcurgem traseele montane din zona. Permit accesul copiilor in zona de saune.
• Sebastian (10/5): - Hotel bardzo kameralny, o świetnej lokalizacji, przemiła obsługa i przepyszne śniadania. Nic nas nie rozczarowało, polecamy
• Tomasz (10/5): wrócę na pewno. - Wyjątkowe miejsce, doskonała atmosfera, wyjątkowe posiłki. Unikalne doświadczenie. nic
• Tamara (10/5): Hotel Bergkristall ist eine Reise wert - Wir kamen an und fühlt uns einfach fantastisch. Man konnte einfach mal abschalten vom Alttag.
• corina (10/5): -
• Pavic (9/5): -
• Andreas (7/5): -
• Grzegorz (10/5): - Lokalizacja, obsługa, niesamowita kuchnia. Pies czuł się jak u siebie w domu
• Manfred (9/5): Sehr schöner Urlaub - Sehr freundliches Personal, toller Service, klasse Lage, leckeres Essen, sehr gutes Preis/Leistungsverhältnis. Gute Zimmergröße. Es könnten ein paar mehr bzw. andere Aufbewahrungs-/Ablagemölglichkeiten im Zimmer sein. Wir hatten ein Doppelzimmer + Schlafcouch, waren mit 2 Erwachsenen einem Kind und Hund für 7 Tage im Winter dort. Als Belegung zu zweit sicherlich gut, zu dritt fehlt ein kleiner Schrank oder eine Komode / Highboard
• Roberto (6/5): Nice people but doesn’t feel like a 4 star hotel - The staff , the owner , the food was nice, and the furnishings. Cold shower around 6 o clock, not working mini fridge, one door in the spa was stuck.
• Lea (10/5): -
• Markus (8/5): -
• Michala (10/5): -
• Guest (10/5): -
• Johann und Roswitha (10/5): - Sehr feines Hotel! Freundliche Menschen und klasse Frühstück und Essen. Wir kommen gerne wieder!
• ElJiTa (10/5): - Die Gegend ist ein Traum /
• Christoph (10/5): -
• Gabriel (10/5): -
• Milan (8/5): Schönes Hotel -
• Anja Rekeszus (10/5): So comfortable, clean and well appointed - we loved it! - We had a wonderful stay at Hotel Bergkristall! The whole place is very well appointed and impeccably clean, and the sauna feels very new as well. At my partner's birthday dinner, our host gave us great recommendations on wine and an absolutely delicious birthday digestif. The food served was locally sourced, and we believe it's the best food you can get in Mallnitz, and at a very reasonable price too (pretty confident we tried all the available restaurants in Mallnitz!) I still dream of the beds we had...sooo comfy. Best sleep I've had in years. All this is to say that our hosts clearly put a lot of thought into this place, and it really shows. Thank you, we'll be coming back for sure! Not a criticism of the hotel at all, but just be aware that it pays to be organized in this area - you need to book your taxis and hiking busses in advance. If you come in mid September, be aware also that some of the mountain restaurants and activities might be closed for the season. Didn't bother us at all - just something to be aware of!
• lucia girau (10/5): -
• Karin (10/5): Sehr schöne Gegend - Frühstück war ausreichend, Abendessen sehr gut. Zimmer alles schön und sauber. Sehr nette Gastgeber. Gerne wieder
• Philipp (8/5): -
• Friedhelm (9/5): -
• Woisetschläger (10/5): Ein wunderbarer Kurzurlaub - Das ganze Hotel ist modern und geschmackvoll eingerichtet. Die Zimmer sind geräumig und sauber. Tolles Bad mit großer Regendusche. Die Betten sehr angenehm. Sehr ruhige Lage. TOP Frühstück mit hochqualitativen Produkten aus der Region (Abendessen hatten wir nicht gebucht). Die Besitzer, eine nette Familie, waren sehr freundlich und außerordentlich bemüht. Insgesamt einer der schönsten Aufenthalte, die wir bisher hatten. In den Aufenthaltsbereichen läuft Hintergrundmusik, aber das ist Geschmackssache.
• Thomas (9/5): - Die ausführliche und fachgerechte Beratung zu den Wandermöglichkeiten des Gebietes. Die Zuweisung des Tisches zum Frühstück ohne Möglichkeit der Beeinflussung wenn es nicht gefällt.
• Andreas (9/5): - Super freundliches Personal. Die Zimmer sind stilvoll eingerichtet. Wir hatten Halbpension (sehr empfehlenswert) - das Essen war hervorragend. K.A.
• Junko (10/5): -
• Ines (8/5): -
• Gabriela (9/5): -
• Stefan (10/5): -
• Pavel (9/5): -
• Enikő (10/5): Special staying in Bergkristall, felt like Home!! - Special treatment from the whole Bergkristall Team! We enjoyed our stay here, the unique fine dining dinners and amazing breakfasts with lovely notes every day! Felt like Home!!
• Sergiu (10/5): Exceptional -
• Mihai (10/5): Exceptional -
• Lavinia (10/5): Exceptional -
• Manuel (10/5): Exceptional -
• Justyna (10/5): Exceptional - The whole stay was fantastic. The atmosfere, the food, the location. It felt like home. The place is cosy and run by a family who are really great hosts.
• Josef (10/5): Dream place for a winter vacation - Super friendly staff Everything was clean Exceptional breakfast Even better dinner - similar to 5star restaurants (decoration, service and taste wise) Very good location (near to 2 ski resorts + in the city center, billa supermarket nearby) Wellness (2 saunas, infrared chairs, relaxing chairs)
• Pavel (10/5): Exceptional - Very nice location and hotel especially very pleasant personal and excellent dinners,we really emjoyed
• Corina (10/5): It was great - The room was spacious and warm, the bed very comfortable. We took half board and did not regret it, the meals were beyond our expectations. The staff were very kind and sweet. Nothing to tell
• Samirel (10/5): Wonderful holiday. - The fact that we came for the second time and spent Christmas at Bergkristall says it all. The cleanliness, the room, the bathroom, the comfortable beds, the delicious food. The spa area with the two saunas and the relaxation room are extraordinary, clean and well maintained. Nothing to mention.
• Peter (10/5): Great place with great staff and kitchen... -
• Sandro (10/5): Exceptional -
• Terry (10/5): Exceptional -
• Serban (10/5): Exceptional - Excellent food, we booked half board and didn’t regret at all. The rooms are very comfortable with a big balcony. Very quiet and relaxing area. Big and safe parking Summer card included with plenty of attractions including lifts all the way up to the glacier.
• Monika (10/5): Exceptional -
• Enikő (10/5): We were happy with everything - Excellent location, clean and tidy, flexibile and charm service. It is recommended for short stay without any concern. There was no such thing
• Béla (10/5): Super place to stay in Mallnitz - Well equipped, clean rooms, very-very kind and helpful owners and personnel, good location in Mallnitz. We had fantastic breakfast with our rooms, but the gold medal goes to the dinner - starter, soup, salad, main course and dessert, very tasty and nicely served every evening. We could also charge our e-car. Thank you! We’ll return! Nothing to mention.
• Nikolai (10/5): Exceptional -
• Joanna (10/5): Exceptional - Very good food
• Bailey (10/5): Amazing food, amazing location and an amazing experience - The facilities and room was very comfortable and the meals provided were amazing fine dining quality, truly a 5 star experience
• Kristina (10/5): Exceptional -
• Juraj (10/5): Exceptional -
• Ana (10/5): Perect getaway - The staff is friendly, the breakfast very complete. Spa zone very nicr and clean, especially the scentrd sauna.
• Veles (10/5): Exceptional - We've enjoyed every moment. Well equipped and spotless clean rooms, fabulous breakfast, great spa area. Hosts are very friendly, cool doggo as well.
• Ivan (10/5): Exceptional - Everything was perfect! The hosts were very kind and helpful. There was delicious cuisine, spacious room and pleasant ambiance. Nothing.
• Liviu (10/5): Great hotel close to the ski bus, free access to thermal pool, and amazing dinner -
• Varja (10/5): Exceptional - Nice cosy family hotel with nice room, sauna. But the touch are owners which are really nice and you feel cosy and welcomed. They can give you also good advice where to go, what are best options based on wheather. And at the end the dog at reception is really cute and funny.
• Jiří (10/5): Exceptional - Amazing hotel. Amazing dinner. Amazing owner and staff. Nothing. All was perfect.
• Sergej (10/5): Exceptional - Great location in the center of a small town. If you arrive from the north (A10 from Salzburg), make sure to go by the car train from Böckstein, google maps neither waze do not show this option that saves you a lot of extra driving The dinners were amazing. For breakfast there was not a lot of choice but the quality of the food was excellent. The staff are very friendly and welcoming. A small wellness area with 2 saunas and infrared chairs to help relax after skiing / hiking.
• Andras (9/5): Superb -
• Jiri (10/5): Exceptional - Small hotel in Superb location run by family, halfboard was 5*, dinner Is something you should not miss. Nil
• Vladimir (10/5): Exceptional - Our one of the best stay in Austria. Really delicious food. Kärnten card for free entry to over 100 of Carinthia´s most beautiful trip destinations included in price.
• Martin (10/5): Exceptional -
• Monika (10/5): Exceptional - The hotel is very nice, comfortable and the food was great. The staff is so kind and helpful. I was very satisfied.
• Bohdan (10/5): Exceptional -
• Viktoriia (10/5): Exceptional - Modern and stylish hotel. Very nice and pleasant hosts. Would love to come back again!
• Richard (10/5): Idyllic- almost perfect - The hotel was exceptionally well designed. Everyone was extremely helpful and friendly. The food was extremely good traditional Austrian. Beautiful views of the mountains. They were very welcoming when we arrived very late.
• Branislav (10/5): Exceptional - Sometimes I feel that there is nothing to surprise me anymore. This stay exceeded my expectations. I would give the food a Michelin rating, the dinner for 100%. A pleasant surprise when you later notice that your comfort is being taken care of by a former participant of the Olympic Games and her husband. Incredibly nice and pleasant people, which is reflected in the coziness and comfort in everything they do and give you. Thank you so mutch.
• Spela (10/5): Exceptional -
• Samirel (10/5): A relaxing vacation despite the bad weather on the Moltaller Glatcher - Very kind hosts eager to help you feel at home. Very very clean spa area with saunas with a direct view outside, comfortable relaxation area also with a view outside. The breakfast was more or less the same, but there was plenty to choose from. Dinner a bit late for us, 6 pm, but very delicious and tasteful. Very very clean spa area with saunas with a direct view outside, comfortable relaxation area also with a view outside. -----------
• Zsolt (10/5): Exceptional -
• Roman (9/5): Superb - Enjoyable and communicative service. They were helpful in everything. Nice atmosphere and location of the hotel.
• Samuel (9/5): Superb -
• Radosław (10/5): Once again a great holiday in this hotel. I will definitely come back here. - A very nice hotel with excellent cuisine, local wines and lovely hosts. Great, very comfortable beds with adjustable firmness. Pleasant SPA zone. Located in the center of the village with parking available directly in front of the hotel, 150 meters from the cross-country trails. Fast and stable internet.
• Scott (10/5): Exceptional -
• Jan (10/5): I definitely recommend and will be happy to visit again - Beautiful hotel with very nice and helpful owners - young family. Very good breakfast and fantastic dinner (with 5 courses). The hotel is located in the city center. Free parking is available right in front of the hotel. We got free upgrade to a room with balcony. We missed dinner on the day of arrival, so we got dinner in our room (free). Thank you very much. Several ski resorts in the area (Mölltaler Gletscher, Ankogel-Mallnitz, Goldeck) where you can use the Gopass. The beautiful town of Bad Gastein is nearby, can be visited by train, 20 minutes over the mountains. In the town there is a spa, a ski resort and lots of après ski parties. The mattresses in the beds didn't suit us very well, but this is a subjective rating/feeling.
• Lovro (9/5): Superb -
• Barbara (10/5): Exceptional -
• Liljana (10/5): Exceptional -
• Dávid (10/5): Exceptional -

Photos