Tru By Hilton Smyrna Nashville

Location: 950 Colonnade Drive , Smyrna, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Pets allowed
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Wheelchair accessible
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby outdoor pool
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Private picnics
• Exercise/lap pool
• Secured parking
• Swimming nearby
• Electric bicycle charging station
• Charcoal grill

Rooms Available

• Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  2 Queen Beds

  334 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 55-inch flat-screen TV with premium channels

  Food & Drink - Mini-fridge

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Accessibility - Wheelchair-accessible doorway width (inches): 36, phone accessibility kit, low-height door lock, accessible bathtub, grab bar near toilet, toilet grab bar height (inches): 36, low-height view port in door, wheelchair-width doorways, wheelchair-accessible bathroom vanity, hand-held showerhead, wheelchair-accessible vanity height (inches): 34, bathtub grab bar height (inches): 36, lever door handles, low-height counter and sink, doorbell and phone notification, visual fire alarm, lowered counter and sink height (inches): 34, wheelchair accessible, portable bathtub seat, and closed-captioned TV

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking, pet friendly

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Hand-held showerhead
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Portable bathtub seat
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Bathtub grab bar
  • Accessible bathtub
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles
  • Wheelchair-width doorways
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Mobile key entry
  • Desk chair

• Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  1 King Bed

  334 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 55-inch flat-screen TV with premium channels

  Food & Drink - Mini-fridge

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Accessibility - Wheelchair-accessible vanity height (inches): 34, toilet grab bar height (inches): 36, low-height counter and sink, roll-in shower, grab bar in shower, shower grab bar height (inches): 36, low-height door lock, hand-held showerhead, low-height view port in door, closed-captioned TV, roll-in shower width (inches): 50, lowered counter and sink height (inches): 34, wheelchair-width doorways, lever door handles, doorbell and phone notification, wheelchair-accessible doorway width (inches): 36, wheelchair accessible, visual fire alarm, wheelchair-accessible bathroom vanity, and phone accessibility kit

  Need to Know - Toothbrush and toothpaste not available

  Smoking, pet friendly

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Smoking
  • Bedsheets provided
  • Soap
  • Hand-held showerhead
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Shower grab bar
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles
  • Wheelchair-width doorways
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Mobile key entry
  • Desk chair

• King Room with Roll-In Shower - Mobility Access

  This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Video
  • Private bathroom
  • Heating
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Privacy curtain

• King Room

  This double room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Video
  • Private bathroom
  • Heating
  • Cots
  • Smoke alarm
  • Privacy curtain

• Queen Room with Two Queen Beds

  This quadruple room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Video
  • Private bathroom
  • Heating
  • Cots
  • Smoke alarm
  • Privacy curtain

• Queen Room with Two Queen Beds - Hearing Access

  This quadruple room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Video
  • Private bathroom
  • Heating
  • Cots
  • Smoke alarm
  • Privacy curtain
  • Hearing accessible

• Queen Room with Two Queen Beds - Hearing Access

  This quadruple room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Toilet
  • Video
  • Private bathroom
  • Heating
  • Toilet paper
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Privacy curtain
  • Hearing accessible

Guest Reviews

• Denise (10/5): -
• Julie (1/5): Walls thin and neighbors were loud all night long. - Location was good and bed is comfortable. Walls are so thin we could hear our neighbors from 11:30pm until 1:00am when we called the desk to ask them to turn the music down. We could hear conversations very clearly so it kept us awake. Very frustrating as we were there for an early morning soccer game. Will not pick a Tru by Hilton again!
• Mesfin (9/5): Very nice stay with family! - Very large and clean room. The location was very good. No water at the breakfast. Many may not drink coffee or juice. So providing water would be great
• Vito (7/5): -
• Derik (4/5): -
• Peggy (10/5): Excellent stay - Friendly staff, clean rooms, comfy beds I liked it all.
• Tracey (1/5): -
• David (9/5): -
• Eddie (8/5): - Room was small no room to sit
• Ross (8/5): - Location and great breakfast The water never got hot.
• Rachel (8/5): - Comfortable modern room Had to run water in shower for 15 minutes before became hot
• Julie (10/5): It was good. - Clean , ez off ez on the Interstate. Quiet They were having problems with the doors opening. A lady was fiddling with them and she was pretty cranky. We understood her frustration but customer service is your business.
• William (9/5): -
• 伊藤 (9/5): -
• Regina L (9/5): -
• Tellis (8/5): -
• Henry (7/5): -
• Jacob (10/5): Great. - It was great. A good selection of protein carbs and fiber.
• Rickey (9/5): -
• Jean (4/5): - Hôtel récent. Literie de bonne qualité Information non disponible avant la réservation sur le fait que la piscine était en travaux pour plusieurs mois, cela aurait pu être partagé des le début. Aucune réponse aux messages laissés pour demander des précisions sur la chambre. Système de climatisation extrêmement bruyant dans la chambre Ménage annonce un jour sur deux mais non respecté, aucun ménage ni changement de serviette sur mon séjour de 3 jours
• Ezell (9/5): - Beds and pillows were very comfortable Breakfast was a little off
• Michelle (10/5): -
• Holly (10/5): -
• Rebecca (7/5): - The people were nice and friendly. My neighbor started playing loud music at 6 am and I could here it through the wall.
• Jessica (10/5): -
• Brian (6/5): -
• Stacy (10/5): -
• Prtyblk (10/5): - Stay here often Nothing ng
• Timothy (10/5): I think Tru by Hilton is a quality hotel at an affordable price. - The breakfast was good. There were no eggs when I came down and no more were brought out (perhaps too close to the end of the allotted time). Other than that, no real complaints. The property was clean, the staff were very friendly and I feel the price for my stay was a good value. That was my 2nd time at the property. Would certainly return.
• Gloria (10/5): Met our expectations. Would definitely stay there again - Convenient to our bridal shower location
• Jackie (10/5): We were traveling due to family death your staff and vacantly made the trip very calming. - The location and breakfast was awesome…the rooms were very clean and beds were great…the atmosphere and staff were very welcoming. We had no complaints. I tv remote didn’t work but within a few minutes we recieved a different one.
• Stephen (8/5): -
• Jordan (10/5): -
• Becca (7/5): -
• Adilson (7/5): -
• Jorge (7/5): -
• Julie (7/5): Good value and nice facilities, clean and really good breakfast. - The breakfast was exceptionally good as was the staff serving and bussing tables Beds were hard. Noisy neighbors, teenagers screaming and slamming doors, no one enforced quiet policy.
• Genesis (9/5): - Las camas no están tan comodas
• Julie (3/5): It was wonderful for a quick stay - Nice clean and the staff was excellent !!! The water barely got hot . Luke warm
• Al (10/5): Probably be back next year - Professional employees. Very good breakfast. Clean warm rooms. safe area.
• William (7/5): -
• Dee (10/5): Will stay again - Great breakfast! Clean room!
• Sherry (10/5): -
• Chacin (10/5): -
• Kwaneka (7/5): -
• Susan (10/5): Very nice stay and the breakfast was wonderful. - Quite and clean N/A
• Nicholas (8/5): -
• Manivannan (9/5): -
• S Sortor (10/5): - Clean comfortable room and breakfast was very good
• Clodagh (10/5): - Very convenient location. Staff was great, beds very comfortable and a good variety for breakfast.
• Quintero (10/5): -
• Salas (8/5): -
• Sue (10/5): - Breakfast was good! Didn't go to the pool.
• Jeremy (10/5): -
• Deiser (10/5): -
• Andrew (6/5): - Noisy
• Christal (10/5): - Staff was very friendly and helpful. Room was clean and comfortable. The breakfast was fresh and well serviced by the kitchen staff. Will definitely stay again!
• Parker (5/5): Room was quite small for a king size. - Breakfast was okay, nothing special. When they charged me to park the car in the parking lot, it basically ruined my opinion of the property. Never staying at any Hilton anything again.
• Leslie (9/5): Perfect location to venue - Great Love it
• Heather (7/5): -
• Joshua (10/5): Great stay - Hotel was nice. Everything was good. Had an EV charger which was convenient.
• Casti (8/5): -
• William (10/5): Very nice staff facilities and breakfast were very good - Everything was bright and clean Wish they had more disabled parking
• Laura (10/5): - Short stay was hreat
• Pamela (10/5): AWESOMENESS - Location to the event I was attending and ease of finding hotel Online it said the pool was closed only to arrive and find it was open
• Eldridge (10/5): - Everything was nice from check in to checkout
• Rodney (10/5): Cleanest hotel ever - Cleanest hotel and some of the friendliest staff that I’ve seen at a hotel. Breakfast was great!
• Christina (10/5): great experience! - Room, location, and breakfast. The stay was not longer
• Jordan (10/5): - Found pubes on the toilet and the shower was dirty. Crumbs at the head of the bed and some dirt on the floor under the counter. Fridge is terrible. Shower leaks. Room 442. I would still stay again. I understand things happen and some things may get missed. The location is great. It's quiet with plenty of restaurants nearby.
• Simira (7/5): - Breakfast was good. Pets allowed to walk through eating area
• Temesgen (1/5): I’m writing this because of helping them to fix those things for the future guests. Thank you. - They don’t have drinking water in the bed room, no sandals just like every motel or Hotel in everywhere. No tooth brush and tooth pest provided. No plastic bags are placed in garbage bags/bins. They never clean our bed room from check in up to check out. We requested them to clean and change the dirty bed sheets and blankets, but they didn’t done at all. Which was very odd and first time experience. The room smells awkward, they needed to use a good scented floor cleaner and suppose to smell fresh, but it was not smelling good at all.
• Wheat (10/5): - Very comfy and welcoming!
• 922billyk (10/5): One of my best places i stayed. - The best people on making you feel at home. The hotel was combined with another hotel called home 2.. it didn't matter which one you were staying at the staff were so friendly... also me being a fat guy the breakfast was amazing. All sorts of options and I definitely will stay agin.
• Susan (10/5): - Very clean, comfortable, quiet, and staff was friendly. Definitely would return.
• Rachel (10/5): -
• Joanne (10/5): - Wonderful greeting at check-in. The gentleman that checked us in was welcoming and accommodating! The room was comfortable and quiet.
• Tisha (10/5): - My family has absolutely no complaints about this stay. Breakfast options were amazing, so much to choose from, and we loved the extended hours for breakfast. The staff was so kind and helpful, from housekeeping to breakfast staff. All had smiles and were friendly. Every area was clean and looked great. Our room was clean and comfortable. They had full size amenities too! We have family in the area and will stay there every time from now on!
• Michael (8/5): - Great breakfast, cleanly place, good service. Only one negative: couldn’t regulate comfortable room temperature.
• Autumn Bond (10/5): -
• JoLanda (10/5): -
• James (4/5): - This is the cheapest-built building I've even been in. No soundproofing at all. I could hear conversations in three different rooms. As soon as the elevator door opens, I could hear the riders talking -- and I was 9 doors down! And let's not forget the upstairs neighbor stomping around and keeping me up. I finally got to sleep after everyone else settled down. I wound up just leaving at 4am to get out of there. :(
• Gia (8/5): - The beds were comfortable and the area was quiet.
• deborrah (10/5): -
• Latisha (10/5): -
• Koch (8/5): We were welcomed with open arms - I loved the room and its beds. They also welcomed our dog which is huge for us A little crowded. But hey that's okay.
• Lavory (10/5): -
• Pilar (10/5): Customer service and bedding - Emily, the attendant when we checked in was an exemplary employee of Tru Hotels and I told her manager about her! On the bed side of rating, not same beds or linens as the Tru hotel in Logansport IN and it was obvious they weren’t the same quality? Why not if same chain of hotels??
• Robert (10/5): - Clean and Quiet
• Eric (4/5): - Staff wS horrible and the room had no apps on the TV and no minimalist room accessories.
• Daija (10/5): Clean nice - Everything Nothing
• Joshua (10/5): Good trip - Nice room
• Benavides (9/5): Great room for the money! - I liked the location because it was a bit isolated, I also loved the amenities in the lobby ( pool table, board games, seating area) I feel that a couple of things need upkeep like the pool door, and a pice of trim in the bathroom door, other minimal care for the room.
• Nancy (10/5): Very pleasant - Welcoming staff, clean comfortable room
• Mahan (8/5): Very good -
• Heather (10/5): Great stay, very nice staff. - We have stayed at Tru twice and have enjoyed both visits. The sink drained really slow.
• Michele (8/5): Very good -
• Leeann (10/5): Exceptional -
• Olena (9/5): Superb -
• Jen (2/5): - This was disgusting the beds were dirty had dirty human hair and finger nail clippings in the bed dog hair every where
• Danielle (10/5): Exceptional -

Photos