Holiday Inn & Suites Houston NW - Willowbrook by IHG
Location: 18530 State Highway 249, Houston, Texas, 77070, Houston, US
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Welcome to Holiday Inn & Suites Houston NW - Willowbrook, your perfect getaway in Texas, where comfort meets convenience.
Recreational Facilities
Unwind in our indoor pool or maintain your fitness routine in our 24-hour fitness center. Whether you prefer to stay active or relax, our hotel offers a variety of options to enhance your stay.
Dining Delights
Savor delicious meals at The Elevate Bar & Grill, or enjoy a meal delivered to your room with our convenient room service. Start your day right with our daily buffet breakfast for a small fee.
Business & Event Space
With 9128 square feet of versatile conference space and a 24-hour business center, planning your next meeting or event has never been easier. Free self-parking ensures that you and your guests can arrive with ease.
Book your stay today and experience exceptional hospitality in Houston!
Important Information
- Pool access available from 10:00 AM to 10 PM.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - Anytime
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Proposal/romance packages available
- Express check-out
- No single-use plastic straws
- No single-use plastic stirrers
- Clubhouse
- Sustainability/community reinvestment (10% revenue or more)
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Wheelchair accessible
- Fence around pool
- Elevator
- Conference space
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Porter/bellhop
- Express check-out
- Smoke-free property
- Express check-in
- Pool umbrellas
- Grocery/convenience store
- Free wired internet
- Wheelchair accessible parking
- 24-hour business center
- Conference center
- Free self parking
- Pool sun loungers
- 24-hour fitness facilities
- Water dispenser
- Housekeeping on request
- Pro shop
- Clubhouse
- Golf caddy
- Proposal/romance packages available
- Banquet hall
- Recycling
- Golf cart
- Golf clubs (equipment)
- Health or beauty spa nearby
- Coin laundry on site
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in stairways
- Change of bed sheets (on request)
- Well-lit path to entrance
- Stair-free path to entrance
- Vegetarian breakfast available
- Sustainability/community reinvestment (10% revenue or more)
- Double-glazing on all windows
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Pool toys
Rooms Available
-
Suite, 1 King Bed with Sofa bed (Additional Living Area)
1 King Bed and 1 Double Sofa Bed
350 sq feet
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, twin sofa bed, and iron/ironing board; rollaway beds (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Phone accessibility kit
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- No cribs (infant beds)
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Change of bed sheets (on request)
- Desk chair
-
Single Room, 1 King Bed (Additional Living Area)
1 King Bed
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Phone accessibility kit
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- Room and bed type depend on availability check-in
- No cribs (infant beds)
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Change of bed sheets (on request)
- Desk chair
-
Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)
1 King Bed
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Portable shower seat, raised toilet seat, low-height counter and sink, height-adjustable showerhead, wheelchair-width doorways, low-height view port in door, grab bar near toilet, bathroom emergency pull cord, braille signage, portable bathtub seat, low-height desk, wheelchair-accessible bathroom vanity, accessible bathtub, roll-in shower, low-height door lock, low-height electrical outlets in bathroom, low-height bed, closed-captioned TV, wheelchair accessible, phone accessibility kit, and visual fire alarm
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- No cribs (infant beds)
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Bathtub grab bar
- Shower grab bar
- Bathroom emergency pull cord
- Accessible bathtub
- Visual fire alarm
- Wheelchair-width doorways
- Change of bed sheets (on request)
- Desk chair
-
Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)
1 King Bed
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, queen sofa bed, and iron/ironing board; rollaway beds (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Portable shower seat, raised toilet seat, low-height counter and sink, height-adjustable showerhead, wheelchair-width doorways, low-height view port in door, grab bar near toilet, bathroom emergency pull cord, braille signage, portable bathtub seat, low-height desk, wheelchair-accessible bathroom vanity, accessible bathtub, roll-in shower, low-height door lock, low-height electrical outlets in bathroom, low-height bed, closed-captioned TV, wheelchair accessible, phone accessibility kit, and visual fire alarm
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Dining table
- Toilet paper
- Sofa bed
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- Room and bed type depend on availability check-in
- No cribs (infant beds)
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Bathtub grab bar
- Shower grab bar
- Bathroom emergency pull cord
- Accessible bathtub
- Visual fire alarm
- Wheelchair-width doorways
- Change of bed sheets (on request)
- Desk chair
-
Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)
1 King Bed
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Grab bar in shower, hand-held showerhead, raised toilet seat, visual fire alarm, portable bathtub seat, doorbell and phone notification, braille signage, low-height door lock, wheelchair-width doorways, phone accessibility kit, portable shower seat, low-height view port in door, low-height counter and sink, closed-captioned TV, transfer shower, wheelchair accessible, wheelchair-accessible bathroom vanity, low-height desk, accessible bathtub, low-height electrical outlets in bathroom, low-height bed, and bathroom emergency pull cord
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- No cribs (infant beds)
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Bathtub grab bar
- Shower grab bar
- Bathroom emergency pull cord
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Change of bed sheets (on request)
- Desk chair
-
Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Transfer Shower)
1 King Bed
300 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Low-height desk, wheelchair-accessible bathroom vanity, wheelchair-width doorways, wheelchair accessible, low-height view port in door, low bed height (inches): 19, lowered counter and sink height (inches): 31, phone accessibility kit, low-height electrical outlets in bathroom, bathroom emergency pull cord, portable shower seat, height-adjustable showerhead, roll-in shower, low-height door lock, portable bathtub seat, grab bar in shower, wheelchair-accessible doorway width (inches): 72, braille signage, closed-captioned TV, visual fire alarm, accessible bathtub, low-height bed, raised toilet seat, and low-height counter and sink
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- No cribs (infant beds)
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Bathtub grab bar
- Shower grab bar
- Bathroom emergency pull cord
- Accessible bathtub
- Visual fire alarm
- Wheelchair-width doorways
- Change of bed sheets (on request)
- Desk chair
-
Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)
2 Queen Beds
301 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Visual fire alarm, portable shower seat, low-height bed, accessible bathtub, low-height door lock, grab bar in bathtub, height-adjustable showerhead, raised toilet seat, wheelchair-accessible doorway width (inches): 32, wheelchair accessible, low-height view port in door, wheelchair-accessible bathroom vanity, braille signage, transfer shower, closed-captioned TV, portable bathtub seat, wheelchair-width doorways, low-height counter and sink, phone accessibility kit, low-height desk, low bed height (inches): 19, bathroom emergency pull cord, and low-height electrical outlets in bathroom
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- Room and bed type depend on availability check-in
- No cribs (infant beds)
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Bathtub grab bar
- Shower grab bar
- Bathroom emergency pull cord
- Accessible bathtub
- Visual fire alarm
- Wheelchair-width doorways
- Change of bed sheets (on request)
- Desk chair
-
Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)
1 King Bed
350 sq feet
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, queen sofa bed, and iron/ironing board; rollaway beds (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Portable shower seat, raised toilet seat, low-height counter and sink, height-adjustable showerhead, wheelchair-width doorways, low-height view port in door, grab bar near toilet, bathroom emergency pull cord, braille signage, portable bathtub seat, low-height desk, wheelchair-accessible bathroom vanity, accessible bathtub, roll-in shower, low-height door lock, low-height electrical outlets in bathroom, low-height bed, closed-captioned TV, wheelchair accessible, phone accessibility kit, and visual fire alarm
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- Room and bed type depend on availability check-in
- No cribs (infant beds)
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Bathtub grab bar
- Shower grab bar
- Bathroom emergency pull cord
- Accessible bathtub
- Visual fire alarm
- Wheelchair-width doorways
- Change of bed sheets (on request)
- Desk chair
-
Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)
2 Queen Beds
301 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Grab bar in shower, hand-held showerhead, raised toilet seat, visual fire alarm, portable bathtub seat, doorbell and phone notification, braille signage, low-height door lock, wheelchair-width doorways, phone accessibility kit, portable shower seat, low-height view port in door, low-height counter and sink, closed-captioned TV, transfer shower, wheelchair accessible, wheelchair-accessible bathroom vanity, low-height desk, accessible bathtub, low-height electrical outlets in bathroom, low-height bed, and bathroom emergency pull cord
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- Room and bed type depend on availability check-in
- No cribs (infant beds)
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Bathtub grab bar
- Shower grab bar
- Bathroom emergency pull cord
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Change of bed sheets (on request)
- Desk chair
-
Standard Room
1 Twin Bed
300 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Phone accessibility kit
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Change of bed sheets (on request)
- Desk chair
-
Standard Room, 1 King Bed (Walk-In Shower)
1 King Bed
300 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Phone accessibility kit
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- No cribs (infant beds)
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Change of bed sheets (on request)
- Desk chair
-
Standard Room, 2 Queen Beds
2 Queen Beds
300 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Phone accessibility kit
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Change of bed sheets (on request)
- Desk chair
-
Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)
1 King Bed
300 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Portable shower seat, raised toilet seat, low-height counter and sink, height-adjustable showerhead, wheelchair-width doorways, low-height view port in door, grab bar near toilet, bathroom emergency pull cord, braille signage, portable bathtub seat, low-height desk, wheelchair-accessible bathroom vanity, accessible bathtub, roll-in shower, low-height door lock, low-height electrical outlets in bathroom, low-height bed, closed-captioned TV, wheelchair accessible, phone accessibility kit, and visual fire alarm
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- No cribs (infant beds)
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Bathtub grab bar
- Shower grab bar
- Bathroom emergency pull cord
- Accessible bathtub
- Visual fire alarm
- Wheelchair-width doorways
- Change of bed sheets (on request)
- Desk chair
-
Standard Room, 2 Queen Beds, Accessible (Communications)
2 Queen Beds
301 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Grab bar in shower, hand-held showerhead, raised toilet seat, visual fire alarm, portable bathtub seat, doorbell and phone notification, braille signage, low-height door lock, wheelchair-width doorways, phone accessibility kit, portable shower seat, low-height view port in door, low-height counter and sink, closed-captioned TV, transfer shower, wheelchair accessible, wheelchair-accessible bathroom vanity, low-height desk, accessible bathtub, low-height electrical outlets in bathroom, low-height bed, and bathroom emergency pull cord
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- Room and bed type depend on availability check-in
- No cribs (infant beds)
- Bedsheets provided
- Highchair
- Champagne service
- Soap
- Window screens
- Electrical adapters/chargers
- Laptop-friendly workspace
- Braille signage
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Bathtub grab bar
- Shower grab bar
- Bathroom emergency pull cord
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Change of bed sheets (on request)
- Desk chair
Guest Reviews
- COURTNEY (2/5): - There were numerous flying large cockroaches in the room.
- Mary (10/5): - Came in town
- Vi (8/5): - Nice place
- Callie (10/5): - Everything was clean and staff was friendly
- Raghavan (10/5): - Excellent
- Fahed (10/5): - The receptionist was exceptionally kind, welcoming, and professional.
- Gladys (10/5): - Able to check in fast and easy rooms very clean
- Kenny (10/5): - Nice and clean , very pleasant staff …
- Matthew (10/5): - Good service and room was clean.
- David (8/5): - Very nice place. Well maintained and breakfast was excellent. Pleasant staff.
- Christobal (10/5): - The front desk gentleman was kind,friendly and welcoming. The room very nice, clean. The bathroom was stunning, i didn't expect what we got.
- Chazz (6/5): - N
- RYAN (10/5): - Clean quiet
- Jay (10/5): New home away from home. - This will be our new place to stay when we are in this area of Houston. We travel there 4-5 times a year. Comforting to know we will have a place to relax and sleep in comfort.
- Kristen (10/5): - It was great!
- Itoro (10/5): - All good. Good service!
- Super Promo (10/5): - I love this app
- Theresa (10/5): - The bed was not very comfortable but otherwise everything was good
- Tracey (10/5): Best Customer Service - The staff was phenomenal! Friendly and inviting and grateful that we stayed with their establishment. I will return!!! Excellent breakfast, clean with hot food - always a plus.
- Narayana (6/5): - The Check-In area was clean and well kept. However, the room and the corridors were having an unique unpleasant smell.
- Pierre Eliott (10/5): - It was perfect!
- Bret (8/5): - Property was nice, however adjacent construction made it difficult to enter. Would stay there again though!
- Reshuna (2/5): Cleanliness - Roaches were in my room i have a video
- Michael (8/5): Great, but not safe - This is a nice hotel with a lot of good amenities, but it’s not in a very safe location. Cars are being broken into overnight.
- james (10/5): - Nice staff
- Garth (10/5): - Very nice property. Clean and comfortable room. Friendly staff. Nice bar area. Good food
- Andres Felipe (10/5): - -
- jalinda (10/5): - Staff from management to service very friendly and helpful. Very clean. Will definitely stay again if in the area.
- Rene (10/5): - Awesome stay, very clean and spacious room.
- Itoro (10/5): - Good stay!
- Silvia (2/5): - Employees were super rude. Did not want to give us towels for the next day. Breakfast should have been included. Never will stay there or recommend it to nobody
- Roderick (10/5): Houston - Satisfied Customer
- Tyra (10/5): - Love it
- Riyaz (4/5): - Very poor customer service
- Terria (10/5): - I live in houston and this hotel is my home away from home
- Denise (8/5): - Overall the property was good and clean
- Juan R (10/5): - It was great staying, very clean rooms, hallways, quite enjoyed the stay
- Robert (8/5): Great Stay - All good!!! Staff was awesome!!!!
- Garth (10/5): - Very nice property. Clean and comfortable room. The front desk staff was awesome - went above and beyond to assist us!
- Jesus (10/5): - Very clean
- Bruce (8/5): - Hotel is relatively new and nice. We booked the largest suite and it had an undercounter fridge and microwave and was spacious. There were a couple of light bulbs out and they repaired when requested. Also, the room was missing a hair dryer and iron - also provided when requested. A suite room like this should have plates, glasses, silverware and probably a garbage disposal to make it competitive with alternative venues.
- Sarai (10/5): - Incredible
- Karla (4/5): - Upon checking out I pulled back the covers and found a bed bug
- Nariah (2/5): Would not recommend - Horrible they have no towels no house keeping ppl at the front desk are very rude especially Shannon
- Khaila (6/5): - Only thing that I did not like about my stay is I went out to celebrate a birthday and came back kind of late and upon my return, I parked in the back of the building because the entire parking lot was full in the front except for about 3 spots right by the freeway, but as you know, that is no where close to the door. I was not able to get in the building with my key, so I had to put my belongings back in the car and drive around the front of the building where the only parking was next to the freeway. When I went to the front desk I was asked for my ID, and room number and told that key “lost charge” and “sometimes they do that”, extremely inconvenient at 2:00 a.m. I literally didn’t check in until about 9:45 p.m. the night before so I didn’t understand how that would happen in such a short amount of time.
- Freddy (10/5): - overall it was a decent stay, the rooms could be upgraded but they are clean
- Marsalis (2/5): - The employees were rude, and they had roaches.
- Corriesha (8/5): - The hotel was good for one night, but a bit over priced. I booked for a tub in our king suite, but once I arrived the host said she’d never been in that room before and couldn’t tell me if there was a tub. Got into the room and it was shower only. Had to shower with my two year old that night :D.
- Teri (8/5): - The property was really really nice. I’ve stayed here several times and would come back. The incidental fee is only 25.00 so that really helps especially when you’re there because your power is out due to the storm. The guy that checks me in every time I come is so pleasant and nice, I wish I knew his name!!. The breakfast was good especially the sausage grave and biscuits but you have to pay for it. The only thing is that there is a black lady that works there, I’m assuming she’s the manager but not quite sure. I didn’t work with her personally every time I came there but I did see her and hear the way she answered the phone and talked with customers which was kinda rude and just her demeanor was hard and not very inviting. I had to call there to try and get a receipt for FEMA (I booked through Expedia and ended up getting the receipt from them) but she was NOT pleasant at all but a bit rude, even when she answered the phone. I told her in a calm way what I was experiencing with her tone and what I’ve seen in the past and she hung up on me which proves exactly what I was talking about. I believe I have seen in the reviews something else about her but I hope that whatever she’s going through, she gets past it. We all go through things but other people don’t deserve to be on the other end of that and receive that type of treatment. That goes for her, me or anybody. Everybody is not the cause of your issues or what your going through.
- Laniecia (10/5): Great stay - Its was great night and I didn’t want to leave
- Janet (6/5): Poor Front Desk Attitude - I normally use Hotels.com to book a hotel from any chain available. I also ask for late check-outs and have no issues. I was told by the front desk that I could not get a late check-out because I did not book through IHG and apparently this is a benefit of IHG. I have never had this issue. I also have an IHG account but she would not honor it since I did not book through IHG. They also kept giving me 2 of everything even though there were 3 of us in the room (one is a 14 year old child). I selected this number of people when I did the selection in Hotels.com and they said they could not see it in their system. Odd that no other hotels ever have this issue. I even had a room with 2 beds which normally holds 4 people. I had to finally get rude to ask for more breakfast tickets (which I paid for in my room confirmation online) and enough towels. The lady at the front desk was not personable and extremely rude to me, my husband when he originally checked in and other friends staying at this Holiday Inn. The place was nice, clean and in a great location for what we needed, but improvements are needed in the front desk attitude and housekeeping towel service.
- Catricia (10/5): - Love the hotel. Quiet food is good and staff is great will be staying again!
- Brian (6/5): - Room not ready, bartender inexperienced for a superbowl, many menu items out of stock.
- Brittany (10/5): - The manager was very nice and very sweet and made us feel welcome even though it was a busy weekend at her hotel. She was really sweet to us and made us feel comfortable and for that four stars.
- Verified traveler (10/5): Overnight Stay - Everything was great from check in to check out.
- Charles (10/5): - The property was large and spacious. Clean and comfortable environment. Well lit!
- Brooke (10/5): - Great place to stay.
- Jose (10/5): - Yes
- Garth (10/5): - Great hotel at a great price. Nice lobby with bar. Room was clean and comfortable. Friendly staff.
- Teri (10/5): - It was nice and clean and quiet. No complaints at all. Only had a $25.00 incidental fee, which was really nice.
- Brian (10/5): - The room was ok the walkin shower was nice i liked that
- Cathryn (8/5): - Everything was great but the toilet paper is rough!
- Vincent (10/5): Would stay there again - Checking in and out was a breeze. The front desk staff were very pleasant. Bed was comfortable and shower was great. The only negative thing I can say would be that the silverware at the breakfast was not clean and when I pointed it out to the person in charge he told me that they were having a problem with the dishwasher. We used the plastic ware instead. He had the girl hand clean the silverware. Other than that, no problems. The breakfast was okay. We would stay there again. Quiet and conveniently located.
- Rene (8/5): - We were short on towels and wash clothes and housekeeping promptly brought them after a phone call. Checkout was easy. Check in was the problem. We wanted to leave a car at the hotel while we went out for the day since we couldn’t check in until 3 and the man at the desk kept saying he couldn’t guarantee it’s safety. I wasn’t asking for a guarantee, I wanted to know where the safest place to park was so that the camera’s could see it. The man wouldn’t reveal where we should park and wouldn’t say if the cameras would show no matter where we parked. He was unkind in the way he kept insisting that he couldn’t guarantee the car’s safety. I just wanted to park where it would be seen. I wasn’t asking for a guarantee, I just didn’t know the area and was asking for advice. Needless to say, I didn’t feel welcome after his attitude. The others in the hotel seemed kind but he was not. I’m not sure if I’d return to that hotel again. I’ve had better experiences at other Holiday Inn hotels.
- Terria (10/5): - Lovely
- Jaedyn (10/5): - This property was just off of a frontage road on the highway, and is located near several shopping areas and eateries that made our trip enjoyable. The hotel was close enough to houston for us to enjoy attending a concert there, without being too difficult to navigate back to or being especially traffic heavy.
- Josie (4/5): Sad stay - Every where I encountered customer service it was a fail. I was compelled disappointed. They didn’t have my room available. I had to settle for a double that was left. At the breakfast I wasn’t even treated as a guest just like was trying to come in for a free Meal. Clean hotel but that’s the only highlight. Sadly the employees are lacking in the welcome department.
- Brian (10/5): - Very nice property
- Phil (8/5): - The hotel was great, the food smelled wonderful, however, I have a service animal and I’m crippled. So people with service animals are not allowed in the dining area. Hence, not able to eat at the restaurant. I had to order out through DoorDash in order to be able to eat at your establishment. The staff was very accommodating and knowledgeable. I even extended my stay. But having a service animal, through your policy, left me with no other recourse, than delivered food. .
- SANDEEP (10/5): - Nice place. Will stay again when in Houston.
- ANGELA (10/5): - Simple, clean and quiet
- Janet (6/5): Many small things made it less than optimum - A number of small issues just added up to a make it a frustrating stay. Arrived late in the evening no emergency toothbrush at front desk no pillow or linens in the room for the fold out couch. No shampoo the first morning. Spotty wifi service. Sliding doors between living area and bedroom and with bathroom are not fully closable. Multiple machines not working in gym workout area. Manager did not respond to me when I ledt a note describing concerns - I even asked again to be contacted.
- Melissa (10/5): - I didn't like no free breakfast. When paying an average $100 Plus deposit so $125 average per night, the least you can do is hook a girl up with a Texas shape waffle or an apple for free in the am.
- David (10/5): - Good
- Makaela (8/5): Nice stay - The hotel was nice and the staff was amazing. The bed was comfy and the shower pressure and hot water was excellent. However, the sheets had stains on them and when housekeeping came to clean the room they did not change the sheets just made the bed. I knew it was the same sheets because the stains were there. There is black mold at the top of the bathroom walls. Overall a nice stay and I will stay again just hopefully a different room without mold and sheets that aren’t stained.
- Victoria (4/5): - Is nice place but the reseptionist poor customer service
- Laina (10/5): - Amazing
- Christopher (6/5): Mixed feeling experience - The receptionist on my arrival was pleasant, 5-star lady. In the morning the coffee at 9am was cold (I suppose it was coffee leftover from the previous day) but the guy at dinning made fresh coffee after I told him about the old coffee. On my second day, Sunday, whoever cleaned my room did not remove the towels I had used in the morning.
- Jennifer (10/5): - Clean room friendly staff
- Verified traveler (8/5): Pleasant stay - Rooms were clean and beds comfortable. One side of the hotel (parking lot and entrance) was quiet, but the other room on the freeway side was noisy all night.
- Philip (8/5): Convenient Location - The room was nice, the location was convenient...
- Casie (10/5): - It had everything I wanted. I always look for a mini fridge and a microwave. I have an 8 year who doesn't eat out much and we always bring food when we travel. So the convenience of these make it easy. It was very clean and the front desk was friendly.
- Richard (8/5): - was very close to shopping and dining
- nadine (8/5): - Pillows . . . would have liked a bit firmer pillow, they were toooooo soft for our comfort. All else was good.
- Lori (4/5): - Didn't have spa.
- Jeffrey (6/5): Clean, but amenities were lacking - Very clean and new. Indoor pool wasn't heated, temp was frigid and great for preparing for polar plunges only. In room amenities were sparse, no blow dryer, very few towels and only one bar of soap.
- Georgia (10/5): - The stay was very relaxing and it was a great stay.
- Darrius (10/5): - The property itself was clean and customer service was great. Our shower in the room could be upgraded and the water pressure was very low.
- Robert (10/5): - Great
- Jeff (8/5): - First time staying here. Usually stay down the street at Hyatt Place which i like but you all had good rate. Loved my stay - and stayed at hotel and ate dinner here which was good .....Brittnay in Bar&grill was outstanding....
- Allison (4/5): - Very disappointed
- James (8/5): - I didn’t like being charged twice for the room.
- Marisa (10/5): Couldn't ask for better - Loved my stay once again. Everything went off without a hitch this time.
- Latessa (10/5): - Clean, neat and close to the party venue.
- Aaron (4/5): - Hallway was 80 something degrees..hot!!I turn our thermostat down to 70 and 65 still the temp was 76..which made our stay uncomfortable,couldn’t sleep..
- Mary (10/5): Highly recommended hotel - One of the best and most welcoming hotels I have ever stayed in. I felt so safe and welcomed by Brandin, Melissa, Suzette and Dakota while on a family emergency trip in a city that I had never been to. They were so caring and made me feel right at home. My room was always so clean and had all the comforts necessary for my lengthy stay. I would HIGHLY recommend this Holiday Inn & Suites to anyone needing accommodations when in this area.
- Ruben (6/5): Update on bed sheets - Well the service was not that great plus they need to update on their bed sheets other than that it's okay
- Reina (10/5): - I loved ! super clean, the room was perfect comfortable, there was a place to do laundry, the lobby was super clean and there were areas to be able to be relaxed and an area for sodas and small things, a mini bar, I loved it! It's one of the best I've been to!
- TraShawn (6/5): - My housekeeper Miss Judy was excellent and made it easy for anything I needed for my stay!
- Karen (10/5): - We came in town for our daughter's graduation and right off the bat everything was great. The staff was friendly and helpful. The room was spotless and very comfortable. I will definitely be staying again
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