Novotel Medellin El Tesoro
Location: Carrera 25 A # 1 A sur 45, Medellín, co
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Prime Location in El Poblado District
Located just 3 km from Lleras Park, El Tesoro is the ideal choice for travelers looking to explore Medellín. Situated in the heart of the El Poblado district, guests can easily access popular attractions such as El Poblado Park and Pueblito Paisa.
Modern Amenities and Comfortable Rooms
Each guest room at El Tesoro is equipped with a flat-screen TV, free WiFi, and a private bathroom. Guests can enjoy stunning views of the city or the mountains of Medellín from selected rooms. With air conditioning and a desk in every room, comfort is guaranteed.
Convenient Services and Delicious Breakfast
Guests can start their day with a delicious buffet breakfast served daily at El Tesoro. Additionally, the hotel offers round-the-clock assistance at the reception for any inquiries or assistance needed.
Book your stay at El Tesoro now and experience the best of Medellín!
Important Information
Please note that in accordance to 679 of 2001 Colombian Law, Law 1336 de 2009 and 3840- 2009 resolution, sexual exploitation of children is illegal. Therefore, every children from ages 0 to 17 must present a valid ID and birth certificate along with the parents ID to verify their relationship. If the minor is not accompanied by his or her parents, the accompanying adults must have a written and authenticated authorization along with the previously mentioned documentation.
LOCAL TAX LAW Based on local tax laws, all Colombian citizens, resident foreigners or foreigners that do not have a room package with at least two services bought, must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) only when receiving a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country; Exemption only applies to room package rates (accommodations). Permit must be shown upon arrival. This tax is not automatically calculated in the total cost of the reservation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Pets allowed
- Lift / Elevator
- Luggage storage
- Tour desk
- Facilities for disabled guests
- Packed lunches
- Non-smoking throughout
- Kid meals
- Public transport tickets
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Delivered food - securely covered
- Front desk (limited hours)
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Exercise/lap pool
- Secured parking
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Electric bicycle charging station
- Rooftop garden
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Standard Room, 2 Twin Beds
2 Twin Beds
334 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Superior Suite, 1 Queen Bed with Sofa bed
1 Queen Bed and 1 Double Sofa Bed
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Executive King Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Dressing room
- Additional toilet
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Double Room with Two Double Beds
This family room has 2 double beds, blackout curtains and a desk. It also features adjustable lights and a private bathroom with free toiletries.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Dressing room
- Wardrobe or closet
- Cleaning products
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Deluxe King Room
This larger room has a coffee maker, a king size bed, blackout curtains, adjustable lights and a desk. It has a private bathroom with free toiletries.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Dressing room
- Wardrobe or closet
- Cleaning products
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard King Room
This double room has a queen size bed, blackout curtains and a desk.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Dressing room
- Wardrobe or closet
- Cleaning products
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Superior Queen Suite with Sofa Bed
The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Dressing room
- Additional toilet
- Wardrobe or closet
- Cleaning products
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Executive Queen Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Dressing room
- Additional toilet
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
-
Executive Double Room with Two Double Beds
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Dressing room
- Additional toilet
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- Catalina (10/5): Maravillosa estancia siempre - Excelente Todo estuvo bien
- AURORA (10/5): les recomiendo el Hotel 100 por ciento - el cuarto muy bien , las personas que atienden muy amables y la ubicación demasiado buena todo me gustó
- Henriquez (9/5): -
- Mariluz (10/5): -
- Narayana (6/5): - The cleaning lady and the bell staff are very friendly I have selected the hotel because it’s in the mall. This was not possible because of a construction. They should have informed me when I booked.
- LUCA (9/5): - Excellent staff
- Taylor (10/5): A pleasure. - Well presented. Clean. Staff extremely efficient and helpful. Nothing I disliked.
- Dragos (9/5): -
- Tomonori (10/5): - Excellent stay.
Good location too. Nothing in particular.
- Administrator (8/5): -
- Roman (10/5): -
- Camila (4/5): -
- Luis (8/5): -
- Emely (10/5): Excelente - Todo
- George (9/5): Great stay - All was great! All was good.
- Jairo Iván (10/5): -
- JORGE ENRIQUE (9/5): Confortevole - Posizione collegata al centro commerciale il tesoro
- Carlos (10/5): - Everything!! Service clean staff breakfast room service. excellent choice.
- Dragos (9/5): -
- Víctor (10/5): -
- Vilma (9/5): We had an amazing stay at the Novotel. - Breakfast was monotonous, but we could always order what we liked; the staff was very friendly and helpful. Although the air conditioner was set on automatic, it used to get hot while we were sleeping at night.
- Jose A (10/5): -
- Liyenca (10/5): - Staying for more than 6times at novotel
- ARISTIZABAL LOPEZ (10/5): Excelente - Todo
- Ana (9/5): -
- Villaman (10/5): - Habitacion -
- Wilson Javier (5/5): - Ok
- Roman (10/5): -
- Tudor (8/5): - Very good value for money. Friendly staff, with the exception of some people, at the reception desk.
Nice restaurant, with decent food. Overall, a good experience. Although I am a member of the Accor reward club, check-in was far from acceptable. I have to add that I've also checked-in all my details online, one day before arrival. That did not count, at all. I arrived one hour before their recommended check-in time, but the room was not available. I could have understood that, if it wasn't for the fact that, on a parallel counter, other people were checking-in and they got not one, but three, similar rooms, immediately, without any hassle. No check-in online, no Accor membership... So, it was possible for others, but not possible for us. I wonder why we should waste our time, to use the check-in online, if it's worth nothing, in terms of time or priority. Also, I consider this treatment as discriminatory and abusive, since people arriving at the same moment, got three rooms, while for us it was impossible to get one. Finally, we got our room, after 1.5 hours and they tried to offer us a free welcome drink, which we did not accept.
It's a pity that one employee, at the reception desk, ruins the work of an entire team.
- Jorge Alberto (8/5): Comodidad - La pulcritud de las instalaciones Falta de limpieza diaria en la papelera, no renovación del café
- Angela Maria (5/5): -
- Valentina (5/5): - La ubicación, el restaurante Las almohadas eran demasiado incómodas, se escucha todo lo que hacen y hablan en los cuartos al lado!
- Ildreth Ibethe (10/5): -
- Elvia (10/5): -
- Gladys (10/5): -
- Beatriz (9/5): Excelente si vas de compras porque el Centro Comercial El Tesoro está pegado al hotel. - Ubicación, atención, desayuno, limpieza. La cama no era la más cómoda. Las toallas estaban muy viejas.
- Edwards (10/5): -
- Constructora (4/5): Pésima relación calidad precio - Nada Todo está mal en este hotel
- Janet (9/5): Agradable - Excelente ! Si! Me cobraron un noche adicional ! Espaero wmectembolsen el costo de la misma .
- john (5/5): - goede lokatie restaurant is erg goed geen warm water , 2 x hulp moeten zoeken bij de staff water ketel werkt niet en is ook nooit vervangen
- Ofelia (10/5): El personal. La atención y rapidez con que atienden cualquier solicitud es magnífica - Siempre
- monica (10/5): - The receptionist were fantastic
- espinosa florez (10/5): - Excelente B
- Alejandro (10/5): -
- Rodriguez (10/5): -
- Andres (8/5): Novotel en las alturas - Excelente el restaurante en último piso. Muy buena la accesibilidad desde el centro comercial. La piscina muy buena. En la habitación falló algún equipo de ventilación y el ruido que produjo desde las 3:30 a.m., hizo imposible descansar. La siguiente noche no hubo ruido
- Maria (10/5): -
- Oscar R Rubio C (9/5): -
- Carolina (10/5): Nos encantó, 10/10. - Es muy bonito el hotel en general, la atención es excelente, todos los trabajadores nos trataron muy bien, también el hotel mantiene impecable y huele delicioso. Y la habitación es grande y muy cómoda. Solo hubo algo que no nos gustó y es que todas las zonas del hotel mantienen muy frías, así apagáramos el aire de la habitación mantenía fría.
- Johan (7/5): Prima voor een keer - Ligging ideaal, via de 5e verdieping loop je zo het shopping center in. Grote mooie kamer met mooi uitzicht Geen handdoeken in de gym, warmte douche water gaat alle kanten op, van bloed heet naar koud.
- Cesar (9/5): -
- Scott (7/5): - Good location, helpful staff,comfortable room and bed. Breakfasts were disappointing. Fresh fruit was good. Eggs were unusually runny, bread goods all tasted stale and the toaster was terrible. Perhaps offer omelets (and if they are already available, why not make that clear?), larger pancakes, French toast?
- Edmond (8/5): It is not the first and not the last time I will stay at Novotel Medellin. - The room was good. Breakfast was excellent. Perfect location. I had to go 2 times to the lobby to activate my card key to the room.
- Margarita (10/5): -
- Viviana (8/5): Por lo demás muy bien todo - Nos cobraron un valor diferente del desayuno
- fairud (10/5): -
- MELISSA (10/5): Excelente - La ubicación, la vista u la comodidad de todo
- Eduardo Flores Zelaya (7/5): -
- Ximena (7/5): -
- Noguera (10/5): Excelente Hotel - Me encantó la ubicación, Limpieza, el Desayuno tenía mucha variedad & la Atencion del personal. Excelente hotel !
- Wilson Javier (7/5): -
- Ivan (9/5): -
- Alee (1/5): -
- ALEJANDRO (9/5): - desayuno
- Maria Alejandra (10/5): -
- Juan Raul (10/5): -
- Luis Javier (10/5): -
- Carmen Rosa (10/5): - Todo está excelente lo recomiendo al 100%. Todo está excelente lo recomiendo al 100%.
- Luis Eduardo (7/5): -
- Jamie (1/5): - They took money off my card and over charged me and have not refunded me my money also destination was not great and has no smoking area
- Mariela (10/5): -
- DIANA (10/5): -
- Gladys (10/5): Excelente hotel! -
- Maria MargaritA (5/5): - Mal servicio para el costo
Nunca sirvio agua caliente
- Carlos (10/5): Muy agradable estancia - Temperatura de la habitacion facilmente regulable a confort, las almohadas y cama tambien confortables. excelente comida de restaurantes Es dificil encontrar algo que no me gustara
- Miguel Angel (10/5): La mejor atención de x si son paisas - Todoooi Nadaaa
- Laura (1/5): - SUCIA LA HABITACIÓN
- Kenny (10/5): Excellent location and amenities! Highly recommended - Excellent location, clean, great breakfast, and attentive staff. N/A
- Richela (10/5): - Everything
- Duncan (10/5): We had a wonderful stay! - Our dinner meals at the restaurant on het 4th Floor (PP) were fabulous. Deliciously prepared and wonderfully served. We loved the attention, courtesy, friendliness of the restaurant staff, especially Diana, Fabianne, and Alessandro. And the guys at the front desk - it was such a joy to come 'home' to their welcoming faces! Friday evening entertainment by singer Kata Durango was fabulous as well. Nothing.
- Gladys (10/5): Muy confirmante me gusta el sector -
- van Trikt-Rojer (10/5): -
- FIL&LEE (10/5): - Excelente experiencia en el Novotel El Tesoro Medellín con una ubicación privilegiada dentro de una de las zonas más seguras y agradables de la ciudad con acceso directo al centro comercial lo que resulta muy cómodo el servicio del personal es maravilloso siempre atentos amables y profesionales el desayuno es muy variado y de muy buena calidad la habitación cómoda moderna y bien insonorizada el hotel cuenta con piscina y un rooftop espectacular con restaurante de autor y vistas abiertas que elevan mucho la experiencia el ambiente es tranquilo elegante y muy bien cuidado siempre que me hospedo aquí quedo encantado es sin duda uno de los hoteles más consistentes y recomendables de Medellín y repetiré sin pensarlo.
- Jose E. (9/5): Ubicación estratégica en Medellín - En realidad nos gustó todo Todo estuvo bien con las instalaciones
- Monica (10/5): -
- jacobus (9/5): -
- Yaile (8/5): -
- Harold (10/5): -
- Carolina (10/5): Linda vista a la cuidad! - La vista a la cuidad, las instalaciones y el servicio de la gente. Excelente ubicación sobre el mall EL TESORO Cuando limpiaron la habitación se olvidaron unos trapos de limpieza. El gimnasio es un poco pequeño en área.
No funcionaba el aire acondicionado de una de las habitaciones
- Luis Norberto (10/5): -
- Luis Enrique (10/5): Tranquilidad y - Todo, el aseo , la atención.
- josiely (10/5): -
- Antonio (4/5): -
- Anthony (9/5): - Everything
- Simon (9/5): - El hotel muy bien ubicado, personal siempre disponible.
- Giorgan (10/5): -
- Shirly (10/5): Exeptional - Booking I like the hotel too much
- VICTORIA (5/5): Muy costoso para lo que es - La ubicación Un hotel muy sencillo para lo q vale , muy poco acogedor , el servicio de desayuno muy regular , parecía en un hotel todo incluido de Cartagena ,
- Oscar (8/5): -
- Miguel (10/5): -
Photos