Apartments Arla Exclusive

Location: Masarikov Put 1A 4 kat, Dubrovnik, hr

Star Rating: 4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Luggage storage
• Non-smoking throughout
• Invoice provided
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe One Bedroom Apartment with Balcony and Sea View

  This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a TV with cable channels, a washing machine, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Cots

• Superior Studio Apartment with Balcony

  The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio is consisted of of a TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Cots

• Premium One Bedroom Apartment with Balcony

  This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment has air conditioning, a washing machine, a TV with cable channels and a balcony. The unit has 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Cots

Guest Reviews

• Ruycheva (1/5): Horrible experience - Nothing, we didn’t even get to see. Extremely disappointing and unacceptable experience. We arrived at the apartment we had booked and confirmed, but we were not able to check in or stay there. We waited for around one hour, calling the phone number provided in the reservation, only to be kept on hold and passed around. The person on the phone was not even the owner, and the check-in instructions we received were completely useless and unclear. After wasting our time and leaving us stressed and confused, we were finally told that there was “a problem with the apartment” and that we could not sleep there. We then contacted the owner directly, but she simply told us to speak with the agency. Nobody took responsibility, nobody helped properly, and we were left without the accommodation we had paid for. This is completely unprofessional. A confirmed booking should mean that guests actually have a place to stay. Instead, we were left standing there with no solution, no clear communication, and no proper support. I would not recommend this accommodation to anyone. If you want a reliable place to stay, avoid this one.
• Sara (1/5): Desgraça completa, vergonhoso - Nada. Tinha tudo marcado, confirmei 2 dias antes, 1 dia antes, na manhã da reserva, às 17h do dia da reserva, e quando cheguei finalmente como combinado às 17h30 a anfitriã diz que me liga em 5 min e nunca mais me liga. Falei com o pessoal do booking que conseguiu ter esclarecimentos desta pessoa, visto eu não ter conseguido, e a conclusão foi "imprevisto, a casa não está disponível nem estará, por favor cancele a reserva"... e acrescento eu um desemerdem-se onde irão dormir pois não é problema meu... Era suposto o check in ser feito a partir das 14h, perguntamos se estava disponível antes (de manhã, a partir das 10h), disseram que não entao combinamos ir mais tarde. Às 17h fomos a um super perto e perguntamos se em meia hora podiamos la estar, disseram que sim mas depois na altura a casa estava indisponivel de todo (imprevistos). Imprevistos acontecem, mas nao sabiam 2 dias antes, no dia anterior, nessa manhã ou meia hora antes (todas as vezes que mandei mensagem)? Não é possível achar decente ou aceitável. Falei com a dona e ela disse "em 5 minutos retorno-lhe a chamada porque vou esclarecer a situação do alojamento com o booking". Não só não retornou de todo como lhes disse que deviamos cancelar a estadia, a eles. A mim nada disse, tive de ligar novamente ao booking. Na verdade só o descobri porque liguei e pediram para eu cancelar a estadia do dia, em cima da hora, sem sítio onde ficar... Triste, vergonhoso, e sem qualquer consideração pelas pessoas. O booking não tem culpa, mas anfitriões destes deviam ser excluídos da app deles visto não estarem a prestar os serviços como seria suposto. Não deveriam ter coragem de publicitar a casa se não o fazem com brio ou preocupações sequer. Recomendo-vos outro apartamento mesmo top no lugar desde, de nome "Apartments and rooms maritimo". Reservamos em cima da hora (18h) e estava pronto pra nos receber assim que lá chegamos (a 13 minutos deste). Essa sim é a melhor forma de trabalhar nesta área. Sempre prontos para receber e com tudo o que é necessário.
• Jekaterina (4/5): -
• M - Inn Kastav (10/5): -
• Ellen (7/5): - Nice location near beach, restaurants and bars. Bus stop nearby to get into the old town. Balcony was nice additional sunny space with sea views when stood up A few appliances had issues but have been reported so hopefully will be fixed before other guests arrive
• Špela (8/5): - Great location near shops and restaurants
• Diana (10/5): -
• Gersende (8/5): - l'emplacement, la petite terrasse vue mer, commerces juste en bas! très peu de papier WC et pas 1 dose de café pour le matin avec 1 arrivée à 1h du matin!
• Youssef (7/5): Great but could have improved - The location was great. The bathroom sink was clogged and the walls in the room are paper thin. We could always hear the neighbours and they could always hear us. There was no extra toilet paper so when it was done we had to buy from the supermarket under us. Besides that, everything else was nice!
• Myffanwy (3/5): THIS PROPERTY IS NOT TO STANDARD HEALTH PRACTICES. Stay away - On the surface this studio looks great…SAD ABOUT THE CLEANLINESS BUT: If the landlord took notice of the reviews regarding cleanliness this is what I’d good … 1. Close to no.4 bus Lapad to Old Town 2. Good eating areas in Lapad 3. Close to beach 4. Great balcony area Where do we start: Bathroom disgusting •Body fat, mould, black mould in shower and on inner and outer rims. Not clean at all •Water leaks from shower over rim onto tiles seeping in under grout of tiles on bathroom floor •Bathroom sink is BLOCKED as it tries to drain black mould comes up out of the hole - seriously this is just not adequate. Dishwasher • was left with POT full of dried fat • dishwasher was putrid as if never cleaned also Fridge •Freezer full of ice due to no door • Fridge too is GROSS Cooking Exhaust Fan • Covered in fat with DEAD bugs all over it • How this property gets away with this is just mind blowing Towels •Towels oh my lord - for a 4 star rating how on earth could you provide this rubbish • these towels are ANCIENT ( like Old Town) rick hard and peel your skin off as you attempt to dry yourself. Mind you they were generally used in the bathroom floor to ensure the water didn’t drain into the kitchen open area. No Blind on back door •Block outs on the veluxe skylights and yet a frosted door to outside without a roller blind… This means that apartment gets full sun throughout day and doesn’t block out the night lighting Noise •Can hear every foot step from the next apartment Can hear every cry from atleast 2 kids on the same floor Every toilet flush every hairdryer every knock on a wall every scrape of a chair along the tiled floor from next door can be heard. Carpark Underground carpark? No public lot on mud that you need insurance to ensure your hire car survives the night Communication 4 emails through 3rd party but supposedly outsourced to India requesting entry time .. responded each time .. get another email stating I must respond via this link… click link .. states ‘oops page not found’ Respond to booking.com - 2 days later get a further message try this link which works.. arrive and use instructions to park.. host then texts saying that that information is incorrect….
• Marina (5/5): Читай выше. - Мне понравился пол в душевой, балкон и поздний выезд. Сначала хозяйка любезно предложила и сказала, что ей все равно, когда мы выезжаем, потом забыла об этом, удалось убедить и вспомнила! Современная постройка, 4 этаж, лифт, небольшое жилье под крышей. Въезд начали с уборки. Под кроватью просто свалка всякого мусора. Под потолком такая полка/ антресоль, там диван и второе спальное место, там просто пыль вековая. Кроме плиты, вся техника в ужасном состоянии, ржавая и непригодная для употребления. Поразили полотенца, такого грязного- серого цвета я не видела, просто брезгливое чувство. Посуда тоже грязная, к чайнику не притронуться. Очень неухоженная квартира.
• s (7/5): - Sijainti oli hyvä, Lapadin kävelykatu ja ranta vieressä. Kauppa lähellä ja helppo kulkea bussilla vanhaan kaupunkiin. Ilmainen parkkipaikka oli hyvä myös. Asunto oli puitteiltaan ja varusteiltaan perustasoa. Asunnon host vastasi hyvin kysymyksiin. Siisteydessä parannettavaa. Asunnossa ei ollut mitään siivousvälineitä,että olisi voinut pyyhkiä roskia pois, ei ollut kuin yksi roskapussi viikoksi. Pyykinpesukone ei toiminut, astianpesukoneeseen ei ollut pesuaineita. Jääkaapin pakastin oli jäätynyt umpeen. Wc-paperin loputtua emme saaneet uutta paperia vaan jouduimme ostamaan itse.
• Agon (10/5): -
• Michael (7/5): - Netter Kontakt Gute Lage Tiefgarage inbegriffen Es war auf den ersten Blick ein tolles Appartment. Schick und modern. Mit schöner Dachterrasse. Es ist so Schade das man es so versiffen lässt. Die Dusche ist sofar richtig ekelhaft. Das Reinigungspersonal müsste eigentlich sofort entlassen werden. Zumindest war das Bett sauber und die Toilette auch. Nachdem wir das Appartment nur 2 Nächte zum Schlafen gebraucht haben konnten wir uns damit arrangieren. Nochmal würde ich es aufgrund der Sauberkeit allerdings nicht mehr buchen.
• Nicole (7/5): Great little small. Friendly host, great location - Location Bathroom door was broken Small bugs on couch !
• Anita (4/5): Great location but unfortunately apartment was disappointing and dirty - Have previously stayed in various apartments in this complex Location is great right on Sunset beach. Cosy apartment, comfortable bed with an outdoor balcony. Being a top floor apartment there is a lift to level four and then stairs. Unfortunately the apartment No 2 that we stayed in needs some serious cleaning and attention. Looks like it has not been properly cleaned in years. We had difficulty opening doors with keys, bathroom sliding door gets stuck. We mainly booked this apartment for the washing machine which was all rusted, they had a towel on top to cover the rust. Machine worked but I wasn’t putting my clothes in that. Mould in shower and bathroom floors., dishwasher was smelly and disgusting. Kitchen chairs all wobbly. We are heavy frequent yearly travellers this was one of the most unkept apartments we have ever stayed in. Once they address ALL of the issues listed above the Apartment would be great.
• Alex (9/5): Superb -
• Angela (10/5): Gorgeous location, beautiful view from terrace - Location, sun terrace, oven, washing machine Difficult to find at first
• Kiara (1/5): Horrible.DO NOT BOOK!! - N/A This property was a disaster. The unit was not cleaned, stocked or in good repair. The property manager was supposed to send someone to clean the unit and repair the clogged bathroom sink and this never happened. The cookware needed to be washed before use. The shower was disgustingly dirty with mold. The washing machine was rusted and held together with duct tape. The kitchen knives are so broken and chipped that they’re absolute garbage. The kettle is coated so badly with calcium build up I didn’t use it. Location is an hour walk from Old Town. I asked to be switched to a different unit and was told there weren’t any available. Then they lied and said I chose to stay in an unfit unit. Customer service was useless. DO NOT BOOK THIS ACCOMMODATION.
• Katerina (4/5): Disappointing - Great location, super close to bus, grocery store, and beach. Overall the space was comfortable and we were able to cook our own meals. The place had not been cleaned well. The upstairs loft had not even been swept, with old receipts lying around. Mould in the bathroom and throughout the dishwasher. One cupboard was covered in spilled coffee. Has the potential to be a very nice place, but overall quite disappointing
• Marycon (8/5): all-in apartment, comfortable and good location - size of apartment is great! close to bus stop. Sara is friendly, offered a hand with our luggage—thank you! we were able to cook and wash clothes (a big plus for us) facilities is a little outdated but in good working order, otherwise everything is good
• Melissa (10/5): The host who greeted us was very helpful and kind. The location of this apartment is great with everything you need on t - It was great to have free underground parking and the bus stop right out the door for an easy 10 minute ride to the old town. It's also steps from the beach, which would've been even better if I was here in the summer. Very comfortable bed. The cleaning of inside the microwave and cupboard could have been better since there were coffee grains and food crumbs left.
• Dean (4/5): Disappointing -
• Alma_d (5/5): Passable -
• Anita (7/5): Great apartment, but needs maintenance - This is a quite nice, modern, and comfortable apartment. The kitchen was very well equipped although we didn't use it. The location is great - near the coast, a general store, a bakery, and the bus stop for the old town is just across the street. There is a free parking spot in the private garage. The view and the terrace are a great added value. In general, I would recommend this place. Although the apartment is really nice, it desperately needs some regular maintenance. There was mould in the shower. All the kitchen chairs were loose and wobbly. The fridge is missing shelves and was completely frozen up. We couldn't turn on the satellite receiver for an unknown reason (luckily the TV had Netflix). Apartment description said that toiletries are available, but all we found was a half role of toilet paper and some old shampoos probably left by previous guests. The dishes were not properly cleaned, and likely because there was no dish sponge in the kitchen. The roof window above the bed has a blind-out curtain, but the balcony door beside the bed does not, so the sunlight would wake us up early. Hopefully these small flaws can be quickly fixed for next visitors.
• Frida (9/5): Superb - Perfect location and easy check in. Comfy bed and all the necessary facilities.
• Maria (7/5): Good property and area but lack of attention for detail in cleaning. - The property and area were just what we expected. Comfy place, close to everything. There was a lack of attention to detail in the cleaning. Crumbs by the fridge, sofa. Open packages of left over food and toiletries that seemed to be there for quite a while. The washing machine was broken and I had a scared while trying to use it. The freezer within the fridge had no door so the iced part was completely frozen. If you checked the drawers things seemed to be left there without checking or any care. Definitely more attention to detail on the cleaning part is needed.
• Ihor (6/5): Pleasant -
• Andrew (10/5): - Thanks a lot, I really enjoyed my stay in Dubrovnik its a very special place and I will definitley keep you guys in mind for my next stay, it was great.
• Orla (9/5): Superb - Great location in Lapad, very handy for the bus to the old town, right beside the beach and lots of restaurants. The apartment was very nicely furnished and we were given a great welcome. The mezzanine was quite hot and stuffy even with the Aircon on. Not a lot the hosts can do about that, hot air rises unfortunately. Ended up sleeping on the couch which was very comfy.
• Neil (8/5): Very good -
• Jackson (1/5): 90 minutes to check in with no check in instructions - We first arrived at the stay just after 5pm, ready to bring our things inside and get something to eat from the supermarket, we first drove around for about 15 minutes looking for a park since we had no idea where our reserved park was (we ended up parking in the cinema car park which cost us €2). At this point we contact the stay via this app and they send some check in instructions which pretty much just show where the building is on a map (not where the entrance to said building is) as well as an arrow telling us to park in the wrong place (a different place to where we actually ended up being shown to park in the end). We then have to wait until around 6:40pm for someone to actually meet us on the property (as stated in the check in instructions) at which point we finally are able to enter our room. The kitchen: the oven and stove work fine, but good luck using the oven with no oven tray, and good luck finding a pot to use on the stove that isn’t completely dirty and needs washing. And thankfully they do provide dish liquid for washing the pot, but that ends there, no brush or sponge or anything else. Even once you have cleaned your pot or opted for the singular pan, you may struggle to cook anything at all as the only cooking utensil is 1 ladle. After you have struggled to cook your meal you will be happy to have used all of the available 3 spoons, forks or knives and will then have to wash them. Also the freezer in the fridge MAY possibly need de-icing however I am not an expert so I could be mistaken! You may also have picked this place due to its possession of a washing machine, make sure to bring washing powder! Also, the shower leaks! Also, they provided no toilet paper upon our arrival so we had to go purchase our own (to be fair by the time we came back some had been graciously delivered to our door but the damage was already done) Wouldn’t recommend 👍
• Domagoj (1/5): Attention! - Apartment in terrible condition. Inside the shower water doesn’t drain and floods the entire bathroom. Have to use towels and clothes to prevent the water flooding into the rest of the apartment. Tv is broken, fridge door comes off it’s hinges . The entire apartment is dusty and dirty . There’s no rubbish bin.. Worts thing of all is that all the comments from before say the same thing and the landlord literally doesn’t care and won’t fix anything.
• Chris (5/5): Great location but bring SCUBA gear for the bathroom. - The location is amazing, with a great little balcony and right in the middle of everything in the newer side of Dubrovnik, only a short walk from everywhere and only about a 10 minute taxi ride to the Old Town. Really comfortable bed. The other reviews mentioning the shower leak are understating the severity of it. It leaks so much we had the Navy knocking on the door asking if they could conduct some training in the lake that was the bathroom floor. Really not pleasant at all and we only stayed there for a couple of nights. None of the remotes for the blinds and windows were charged so we had to do this ourselves and the batteries in the remotes for the TV / keyboard for the TV were practically dead so we kept having to do that old trick of warming them up to get some juice from them. Can’t really comment about staff as our only interaction was when we arrived.
• Xiang (8/5): Very good -
• Phil (6/5): Good in many ways but misleading about sea views - There is much to commend these apartments. The location is excellent - very close to the beach, the bus stop, supermarket, and good restaurants. The apartments are quite well equipped and comfortable, and the local agent (Armin) was helpful and tried his best to attend to several requests. My major complaint is that the description on the Expedia site and the photographs on the site give a direct impression of sea views which is misleading. The real position is that the only sea views are from the outside balcony when you are standing up. Inside the apartments there are no windows which have any sea views. Photo 51 out of 57 on the Expedia site (which together with the main photo on the landing page of the web site for these apartments) suggest a balcony which faces the sea, and that there are sea views from inside the apartments. I based my decision to book these apartments on this impression, and was really disappointed when we arrived to find something quite different. Inside these apartments there is no view - the ceilings are low at the edges of the building and it feels quite claustrophobic. Despite this very real disappointment we eventually got over this, and enjoyed the positive aspects of staying in this location. I believe Expedia should revise/qualify the description of sea views and make it clear that some of the photos shown are not views from the apartments themselves.
• Liz (8/5): - Nice room with a beautiful balcony and very close to the beach- we really enjoyed it generally. The loft floor was very warm, even with the a/c on, also nowhere to put your bags after checkout. Our flight didn’t leave until 4pm and the owner did not allow us to store our bags anywhere or get a later checkout than 10 - difficult to enjoy your last afternoon while dragging suitcases.
• Prakash (6/5): - Location was very good next to the beach Infrastructure needed repairs after we checked in - safes, roof skylights
• Verified traveler (8/5): Great Balcony view of Ocean - This was very clean and had a cool patio view! Great location. Only problem was AC did not work in one room when we arrived but they had it fixed on our 2nd night stay. Again excellent location. Walking distance to restaurant row and bus that took you to Old town was right in front of The building.

Photos