Hotel Lo Smeraldo

Location: Contrada Don Peppe Sole 7, Cisternino, it

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Safety deposit box
• Facilities for disabled guests
• Ironing service
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Emergency cord in bathroom
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Delivered food - securely covered
• Front desk (limited hours)
• Access to nearby outdoor pool
• Tennis lessons on site
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Quadruple Room

  1 Queen Bed and 2 Twin Beds

  291 sq feet

  
  

  Food & Drink - Room service and minibar (fees may apply)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Daily housekeeping
  • Room service
  • Bedsheets provided
  • Electrical adapters/chargers

• Triple Room

  1 Queen Bed and 1 Twin Bed

  258 sq feet

  
  

  Food & Drink - Room service and minibar (fees may apply)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Daily housekeeping
  • Room service
  • Bedsheets provided
  • Electrical adapters/chargers

• Single Room

  Elegant air-conditioned room with a TV, mini-bar and safe.

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available

• Double Room

  Elegant air-conditioned room with a TV, mini-bar and safe.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available

Guest Reviews

• Francesco (10/5): -
• Cotswoldia (8/5): A pleasant stay - Efficiently run hotel with fantastic views. Plenty of choice at breakfast and good food at dinner Comfortable and clean room with good air con They have a separate restaurant on site as well where they have tasty pizzas.
• Francesca (10/5): E’ un posto davvero incantevole . Vicino a tutto: i vari paesi della valle d’itriaa ma anche mare e varie città . consog - Molto accogliente e rilassante proprio quello di cui avevamo bisogno Era tutto perfetto
• Flavio (9/5): -
• Costanza (10/5): Ottimo ferragosto - Struttura pulita e accogliente, ottima posizione rispetto al centro di Cisternino. Lo staff ci ha consentito di accedere subito alla piscina.
• Rafiâa (7/5): -
• Bidane (10/5): - El tener piscina es una gran opcion, sobre todo por el calor que hace. La ubicacion esta bien, zona tranquila. Bastante sitio para aparcar. Desayuno variado. Estas a 20min mas o menos de Alberobello, Ostuni, Locorotondo... No tengo nada que decir.
• Elena (9/5): -
• Pace (10/5): Fantastico - Tutto
• Antonella (10/5): -
• Campagna (8/5): - Tutto
• Núria (10/5): - El tracte del personal, la tranquilitat en la zona i tot l'espai de l'hotel i tots els detalls que cuiden
• Elizabeth (10/5): - Impecable!!! La habitación q nos tocó, todo moderno, super recomendable.
• Emanuela (8/5): Ottimo soggiorno - Struttura comoda in quanto vicina al centro di Cisternino ed a 10 minuti di auto dal mare. Niente
• A6861ACfredm (6/5): Good location to discover the region - We spent 2 nights in the hotel which offers a good hub to discover the region. Not luxury but the essential services are ok. Rooms are quiet and from the terrasse you have a nice view to the sea. Parking available. A typical hotel used by many bus travel organisations who represent the bulk of hotel visitors.
• Michele (8/5): - Hotel très calme, personnel très serviable et accueillant. Pizzeria excellente
• Antonio Romildo (8/5): - La posizione strategica in Valle d'Itria,per poter visitare,Locorotondo, Alberobello, Fasano,Ostuni,e Matera,stupenda con i suoi sassi.Pranzo eccezionale,da Madame Giulia (ref.Vito),e vista stupenda nei Sassi.Da aggiungere un plauso a Nicola,amico e professionista della reception all' Hotel Smeraldo. Consiglio tutta la regione e provincia di mettere a posto le strade,altrimenti tocca arrivare con una macchina fuoristrada.Unico neo,e la complessità di attraversamento tra le strade provinciali.interne.
• franco (5/5): -
• Leopold (10/5): ein schöner Platz - Personal sehr freundlich und hilfsbereit wunderschöne Hotelanlage, mit Perfektion gepflegt und sehr sauber Zimmer ansprechend modern ausgestattet sehr gutes Frühstück, mit guter und reichlicher Auswahl kostenlose, großzügige Parkplätze guter Ausgangspunkt für Ausflüge nach Alberobello, Ostuni oder Brindisi .... Schalldämmung in den Zimmern hat Luft nach oben
• Alessia_80 (8/5): -
• Carolina (10/5): - El hotel, todo muy bien, bonito y buen servicio, el desayuno muy completo, la habitación muy limpia, buena cama y no ruidosa
• armellini (7/5): - Emplacement, super Les groupes de voyageurs qui font du bruit dans les couloirs, sans se soucier ni respect des éventuels personne qui dorment déjà et le matin les groupes de personnes se lèvent de bonheur pour déjeuner, à nouveau du bruit, et ils reviennent récupérer leur valise, de nouveau du bruit. Il devrait y avoir des panneaux dans les couloir " silence"
• Halmos (8/5): -
• Kevin (9/5): -
• Giampiero (10/5): -
• Scaringella (10/5): -
• Geneviève (10/5): - Personnel digne d un 4 étoiles : professionnels, bilingues, disponibles, aux petits soins. Hôtel propre et bien entretenu. Piscine rafraîchissante. Chambre un peu désuète mais confortable et fraîche lors de notre arrivée. Conclusion : très bon rapport qualité/ prix !
• Winfried (9/5): -
• Mauro (10/5): Hotel panoramico! - Ottimo hotel con piscina a 2 passi da Cisternino. Personale gentile e professionale. Complimenti, continuate così!
• Marina (8/5): - Hotel molto pulito, zona piscina tranquilla, da rivedere il servizio del ristorante molto lento e disorganizzato.
• enrico (10/5): Viaggio misto piacere e lavorp - Hotel che avevo già visitato una decina di anni fa e che ho ritrovato con piacere ancora migliore di come lo ricordavo. Colazione e personale da Oscar... La migliore qualità in assoluto! E io di hotels ne giro a decine ogni anno. Piscina e vista sulla valle valgono il prezzo del soggiorno! Giudizio 10 e lode. Ci rivedremo sicuramente!
• Esmaeil (10/5): - Great hotel for family as well as couples, so relaxing and loved the views.
• Antonio (10/5): -
• Bruno (6/5): -
• Patrizia (9/5): Vacanza ottimale!!!😀 - Settimana bellissima in questo hotel,camere pulitissime,personale super gentile,colazione ottima, punto strategico per visitare tutta la valle d itria ,vicinissimo al mare.
• Laurence (8/5): Hotel agréable proche de Cisternino - Chambre spacieuse, bien équipée, avec terrasse. Personnel très sympathique. Propreté impeccable. Piscine agréable, terrain de tennis, terrain de pétanque. WiFi gratuit (avec des ados c'est important😊) Déjeuner très peu varié (1 seule sorte de fromage, peu de salé, bcp de sucré dont de nombreux gâteaux) Mauvaise insonorisation des chambres. Matelas trop fermes à notre goût. Voiture indispensable vu la situation de l'hôtel.
• GIOVANNI (10/5): - Hotel ben organizzato, pulito, bella la zona piscina e le camere rimodernate con bagni nuovi. Comode le aree a parcheggio. Mi è piaciuto.
• MASSARO (9/5): -
• maria (9/5): Repos, quiétude et très beaux paysages - Nous avons connu cet endroit il y a 30 ans, et nous y retournons dès que nous passons des vacances en Italie. C à d très très souvent. Cet endroit et ses allentours nous ressources. Je vous conseille également le restaurant qui fait partie de l'hôtel.
• Alessandra (10/5): - Pulizia impeccabile sia nelle camere che negli ambienti comuni Tutto ottimo, solo il letto matrimoniale era formato da due materassi singoli non perfettamente uniti
• Claudine (8/5): - Situation de l'hôtel magnifique panorama Chambre non faite une journée Chambre et salle de bain petite
• Johnboy99 (6/5): Clean modern hotel. - Lo Smeraldo Hotel Room No 201 A good sized double room, with access to outside area. (not a private balcony) Wifi: Is available, and free in rooms Air con :Yes Tea and coffee available in room? No Towels: Not too bad quality Robes: No Bed: Not great, but not the worst. Location: Not great as you are 3KM from centre and hotel is remote, so nowhere to go for stroll after dinner Bathroom: Small. Shower cubicle is very small and doors do not stay shut and are easily bumped into from small cubicle. Breakfast: Average. Buffet style Evening meal: As we were with a group the meal were set meals. These have been hit and miss. One bad, one good, one night in pizza taverna was great. Comments: nice hotel with swimming pool and tennis court. Very clean and modern.Location not great if you want to Take a stroll.
• Jean (9/5): Très bon séjour. - Situation de l'hôtel excellente pour une visite de la région. Nécessité de sortir à l'extérieur pour aller au restaurant.
• Karin (9/5): Wir werden sicher wieder kommen - Zimmer sehr hell und freundlich eingerichtet , Personal sehr freundlich und immer hilfsbereit Das kein Bidet vorhanden war
• Alessandro (9/5): - Camera moderna, colazione top, piscina tranquilla, campo da tennis, staff di livello
• Giovanni (8/5): -
• Guest (10/5): -
• Nicola (8/5): Ottimo hotel, posizione comoda per raggiungere i paesi limitrofi. - Pulizia , colazione e cortesia del personale davvero eccellenti Non mi è piaciuta la limitazione per il mio cane perché essendo pet friendly reputo che il cane ,anche se grande, debba poter andare nei locali per la colazione e nell area piscina. Non essendo possibile portarlo mi è toccato non poter fare nemmeno una colazione con la mia fidanzata e ne ho potuto vivere la zona piscine. Per il resto, impeccabile
• sofia (10/5): -
• Rosario (8/5): -
• Catia (10/5): Tranquillità e benessere - Tutto ottimo. Cibo colazione personale eccellente pulizia eccezionale con cambio biancheria ogni giorno. Ogni cosa è curata nei minimi particolari anche la più semplice. Mai trovata una colazione super abbondante e varia dalla frutta alle uova sode o strapazzate alle torte con pane di tutte le specie. Ottimo super ottima anche la posizione dell' hotel . Dieci e lode🤩🤩🤩 Mi è piaciuto tutto
• Colangiuli (8/5): - La piscina molto bella colazione ottima ,
• Paola (9/5): -
• HJ (8/5): Goede lokatie, zeker bij warm weer, op een berg, koeld snachts af en altijd een beetje wind - Prima hotel met een heel mooie ligging en goede kamers De keuken viel ons tegen
• Martin (10/5): -
• XueyanD (8/5): The good and the bad - Nice hotel, located in a quiet and charming area, surrounded by nature and sparkles with trulli. The hotel itself it a recent building although the furniture might look a bit outdated. The staff is very friendly and ready to satisfy your needs, especially kudos to the receptionist! (Young funny guy with a beard) Tips: 1. The weekends, especially Sundays, can be quite busy (they hold marriages and so on on Sundays); 2. The rooms might differ greatly, and you can go from a large room, double bed, balcony with sea view… to a small single room, single bed, no balcony and wall view… (although these rooms could be quite cool in summer) 3. The restaurant also owns a restaurant (that can be used by outsiders) called La Taverna Lo Smeraldo, which is pretty good and characteristic…
• Felice Alberto (7/5): - pulizia delle camere materassi duri hanno reso un riposo pessimo.
• GERARD (9/5): - Bel établissement Restaurant la Pizzeria fort sympathique et conviviale,menus très variés , bon,prix corrects Personnels tous très sympas Odeur de cigarettes autorisées ds le sas d entrée de l'hôtel qui remontent ds les couloirs des chambres et à l intérieur des chambres. Piscines extérieures non opérationnelles en avril
• Franca (10/5): - Stanza pulita e comoda, personale cortese e attento.
• G4816ODbarbarat (8/5): Very pleasant stay - Stayed 4 nights as part of a coach tour. Large hotel, slightly impersonal though the staff are very friendly and helpful. Good food - had to order the night before, tasty and plentiful. Breakfast buffet was excellent - they still had covid measures in place so you have to move along and request items. This causes what looks like a long queue, but it moves very quickly and you can return for more. Nice, comfortable and clean room and bathroom. Very quiet - only downside of that is it's in the middle of nowhere if you wanted to walk out anywhere.
• Giovanni (10/5): -
• Antonio (7/5): -
• marco (7/5): - Per Accedere alla strutture con bagaglio bisogna fare una scala e lasciare la macchina per strada Il parcheggio si trova dall'altra parte della strada.
• Nat (9/5): -
• Tommaso (10/5): Ritornerei volentieri e spesso - Hotel ottimo come posizione e molto panoramica e meravigliosa. I cuscini per dormire mi aspettavo molto meglio perché sono sottili
• Auro (8/5): -
• Mariadellavecchia (9/5): - Struttura pulita e staff disponibile per qualsiasi evenienza. Colazione abbondante soprattutto per il lato dolce. Ottima anche la possibilità di usufruire della piscina, ben curata. La stanza era po' piccola.
• GIROLAMO (9/5): -
• Anonymous (10/5): Had a very nice stay. a great location with a beautiful view. the people are welcoming and warm. thank you! -
• Luca (6/5): Pleasant -
• Linda (8/5): Good hotel but the worst service at restaurant - We had a family room which was great but warm. Breakfast was good. The hotel was a bit hard to find but with nice surroundings. The hotel was good but the restaurant was with the worst service we have ever had! The waiter ignored us completely and the food and bill took forever (simple pizza), I would never recommend the restaurant to anyone since I have never experienced such bad service!
• Julia (8/5): - Männliches personal landesüblich faul aber freundlich. Zimmerservice ok, Roomservice freundlich und Amaturen/WC sauber. Ansonsten oberflächlich und sehr entspannt, landestypische eben. In Deutschland eher drei als vier Sterne.
• Anna (10/5): - Tutto molto funzionale e pulito. Ottima anche la ristorazione e la piscina. Complimenti a tutto lo staff
• Mario (8/5): - La posizione
• Saverio (10/5): Ottimo - Personale gentilissimo, struttura molto rilassante pulita e tenuta con cura. Massimo confort
• Natale (8/5): Ottimo Hotel salvo il bagno camera confinante - Hotel è situato in in Bellissimo Posto, unico neo il bagno della camera adiacente confinava direttamente con la nostra camera per cui la stessa risultava molto disturbata .
• Marcel (8/5): - Empfang war sehr freundlich. Lobby groß und aufgeräumt. Englische Sprache an der Rezeption war kein Problem. Zimmer waren geräumig und sauber, das Inventar gepflegt. Frühstück kontinental, Kellner etwas überfordert und nicht der englischen Sprache mächtig. Restaurant sehr zu empfehlen .
• M9278EDenzop (10/5): A wonderful hotel - Located in the Itria Valley, the Smerarlo Hotel is an oasis of peace and taste. Ideal place for excursions to Brindisi Locorotondo Alberobello. Clean rooms sanitized according to Covid regulations. The kitchen offers fresh dishes of the Apulian tradition. The hotel manager is Vito Rubino. The staff is welcoming, smiling and ready to satisfy the customer's needs. A place that I suggest not only to Italian but also foreign tourists.
• Verified traveler (8/5): - Hotel anni 60, confortevole, fuori dal paese, in altura, con bel panorama e ampio parcheggio in basso. Staff disponibile. Colazione essenziale.
• Renato (10/5): Bellavista, pace e fresco. - Un pò fuori dal paese di Cisternino, situato in collina con bella vista e ben ventilato. Un vero piacere nei giorni caldi. L'unica nota negativa é che il penultimo giorno ho chiesto di far colazione all'esterno così come avevo fatto il giorno prima e mi era stato concesso senza problemi, ebbene mi é stato negato pur essendo presenti in sala colazioni io ed una coppia ad un altro tavolo ed ho dovuto far colazione dentro al caldo. Altrimenti tutto é andato bene. Gentilissimo anche il portiere di notte che mi ha preparato un antipasto veloce alle 1 di notte, purtroppo ero arrivato tardi in aeroporto e non ho trovato dove cenare prima, quindi un BRAVO al portiere di notte che ho premiato con una lauta mancia. Se ritorno in quei luoghi sicuramente ci andrò di nuovo.
• meinirann (8/5): I didn’t want to leave! - I was very sorry to leave this hotel as I had a wonderful 4 night stay here. My double room wasn’t very big, but it was a perfectly adequate size and certainly more than enough for one person, but it had a large balcony, which was my favourite thing about the room. My balcony overlooked the front of the hotel, out over the olive trees. The hotel is in a very peaceful area. I slept very well. The bed was comfortable, although the cover was a bit thin. A nice thick duvet would have been nice. The walls are a little thin and I could hear the people in the room next to me clearly, but luckily they went to sleep at a reasonable time so my sleep wasn’t disturbed. The en suite bathroom included everything you needed apart from a facecloth, so make sure you bring your own. There are plenty of sockets in the room, including ones by the bed, which makes it easier to charge your phone overnight and not have to get out of bed to turn off your alarm if using the alarm on your phone. The room includes a flat screen tv, just change the audio settings to hear programmes in their original language instead of Italian. The hotel has free wifi, which worked well on the whole, but could be a bit dodgy out on the balcony. There is a nice area to sit outside if your room doesn’t have a balcony, and a pool too. The hotel has a bar with a good selection of drinks at reasonable prices. The usual continental options were available for breakfast. The bread rolls were a bit hard, but I have found that this is typical for Puglia. I enjoyed the food we had in the evening, and we were always offered second helpings. Evening meals usually consisted of a pasta dish and a meat dish. The way the drinks at the restaurant worked was very good - you bought bottles of wine and/or water and a label with your room number was placed on them so that you could pick them up the following night. I highly recommend the Primitivo. I would definitely stay at this hotel again - the views are stunning - and would certainly recommend to others.
• lucianacesarei (10/5): - Bellissima struttura ,ampie camere con tutti i conforts. Personale cordiale e attento
• Francesco (10/5): Ferragosto allo Smeraldo - Ottimo personale simpatico e accogliente. Piscina bellissima e ristorante perfetto. Consigliato

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