Ascott Sudirman Jakarta
Location: Ciputra World 2, Jalan Prof. Dr. Satrio Kav. 11, Jakarta, Daerah Khusus Ibukota Jakarta, 12930, Jakarta, ID
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Experience the perfect blend of comfort and luxury at Ascott Sudirman Jakarta, your ideal retreat in the heart of the city.
Relaxation Awaits
Unwind at our full-service spa, featuring soothing massages and rejuvenating body treatments. Take a refreshing dip in the outdoor pool, or challenge yourself on our outdoor tennis court while enjoying the steam room's calming atmosphere.
Gourmet Delights
Savor culinary delights at our on-site restaurant or let our room service cater to your needs during limited hours. Indulge in a delicious continental breakfast and wrap up your day with a drink at the cozy bar/lounge.
Business and Leisure Combined
Stay productive with our well-equipped business center and versatile event facilities, including a conference center and three meeting rooms. Enjoy the convenience of complimentary Wi-Fi and daily housekeeping for your utmost comfort.
Don’t miss out—book your stay at Ascott Sudirman Jakarta today!
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Contactless check-out is available.
Policies
Check-in: 02:00 PM - 11:30 AM
Check-out: 12:00 PM
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Arcade/game room
- Electric car charging station
- No single-use plastic water bottles
- Guest education on local ecosystems and culture
- Annual carbon offsets
- Sustainability/community reinvestment (10% revenue or more)
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Wheelchair accessible
- Steam room
- Fitness facilities
- Breakfast available (surcharge)
- Television in common areas
- Arcade/game room
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Full-service spa
- Smoke-free property
- Billiards or pool table
- Grocery/convenience store
- Conference center
- Basketball on site
- Playground on site
- Volleyball on site
- Free self parking
- Computer station
- Airport transportation - pickup (surcharge)
- Electric car charging station
- Water dispenser
- Housekeeping on request
- Banquet hall
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- Reusable coffee/tea filters
- Renewable energy source - solar
- Eco-friendly cleaning products used
- Secured parking
- Bicycle parking available
- Change of towels (on request)
- Change of bed sheets (on request)
- Vegetarian breakfast available
- Organic food
- Annual carbon offsets
- Humane animal treatment
- Showcase for local artists
- Sustainability/community reinvestment (10% revenue or more)
- Guest education on local ecosystems and culture
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- All property's electricity comes from renewable sources
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Bulk dispenser for toiletries
- No single-use plastic water bottles
- Reusable cups only
- Water-efficient showers only
Rooms Available
-
Premier Room, 2 Bedrooms
1 King Bed and 1 Queen Bed
1205 sq feet
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - 24-inch LED TV with satellite channels
Food & Drink - Electric kettle, 24-hour room service, and free tea bags/instant coffee
Sleep - Premium bedding and turndown service
Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers
Practical - Washing machine, safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Free tea bags/instant coffee
- Eco-friendly cleaning products
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Energy-saving switches
-
Premier Room, 1 Bedroom
1 King Bed
699 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 24-inch LED TV with satellite channels
Food & Drink - Electric kettle, 24-hour room service, and free tea bags/instant coffee
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Washing machine, safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Free tea bags/instant coffee
- Eco-friendly cleaning products
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Energy-saving switches
-
Premier Studio, 2 Twin Beds
2 Twin Beds
516 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 24-inch LED TV with satellite channels
Food & Drink - Electric kettle, 24-hour room service, and free tea bags/instant coffee
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Washing machine, safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Free tea bags/instant coffee
- Eco-friendly cleaning products
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Energy-saving switches
-
Premier Twin Room, 1 Bedroom
2 Twin Beds
699 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 24-inch LED TV with satellite channels
Food & Drink - Electric kettle, 24-hour room service, and free tea bags/instant coffee
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Washing machine, safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Free tea bags/instant coffee
- Eco-friendly cleaning products
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Energy-saving switches
-
Premier Studio
1 King Bed
517 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 24-inch LED TV with satellite channels
Food & Drink - Electric kettle, 24-hour room service, and free tea bags/instant coffee
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Washing machine, safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Free tea bags/instant coffee
- Eco-friendly cleaning products
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Energy-saving switches
-
Premier Room, 3 Bedrooms
1 King Bed, 1 Queen Bed and 1 Twin Bed
1474 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 24-inch LED TV with satellite channels
Food & Drink - Electric kettle, 24-hour room service, and free tea bags/instant coffee
Sleep - Premium bedding and turndown service
Bathroom - 2 bathrooms, separate bathtub and shower, bathrobes, and slippers
Practical - Washing machine, safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Washing machine
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Free tea bags/instant coffee
- Eco-friendly cleaning products
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
- Energy-saving switches
Guest Reviews
- Ryan (10/5): - Good Hotel
- Eiko (6/5): Nice but needs a bit more - Limited room service options and the internet was slow and is not enough to stream the built-in Youtube app on the TVs in the room.
- songlleong (10/5): Great stay! - Stayed at this hotel for 3 nights for a friend's birthday. Room was really spacious, bed is comfortable as well. It came with a bathtub which is a plus. The team helped to decorate the room for my friend's birthday and everything was carried out as requested. Breakfast buffet has a good variety too! Thank you for everything! Will recommend this hotel
- Katjun61 (10/5): Memorable stay at Ascott Sudirman Jakarta - Stayed in the 3-Bedroom Premier on 25th flr. The view was magnificent at night. The room was spacious and clean. Good to stay for a family of 5 pax. Their Serambi restaurant was good. They served international buffet. Shout out to Keisya who tried to accomodate to our request when we asked for ice cream for a friend's son who came to visit us. As for Ikra he was always around to attend to us during breakfast. His smile lights out our morning breakfast. The last day of our stayed during breakfast there was a delicious ambon cake. We asked one of the staff by the name of Bunga whether they have extra in the kitchen and wanted to buy. However, they didnt sell. Bunga took the trouble to call the shop and delivered to us in time before we check out. The service provided by the rest of the staff is equally remarkable though we didnt get all their names. We will definately recommend our family and friends to stay at Ascott Sudirman Jakarta!
- Selim (10/5): - Great service
- alfonsusl2018 (10/5): Experience to maximum level - Always satisfied with the property's services and facilities. The best part of it that I like most is the view and the sound system in the room. They provide a Samsung sound bar and the subwoofer as well, I believe none of any hotel provide such a unique facility that creates your experience even beyond your expectation.
- Peter (10/5): - All the staff professional, courteous, and went the extra mile to help no matter what I was requesting. High recommended and I will be staying there again on my next return to Jakarta. Thank you for looking after my family 🙏
- marsheillyp (10/5): Staff Resto is Outstanding - Completely perfect for family with 1 kid and 1 toddler. The room is so spacious and well equipped. Special mentioned for staff and team in restorant during breakfast 30 Dec 2024 - 2 Jan 2025. I went breakfast only me and 2 kids and all staff really attentive, responsive and always help my kids when they took the food and drinks by themself. Everything was easy for me and i could enjoy my breakfast. The taste also delicious.
- Climber64927453189 (10/5): good service and location - A very wonderful hotel with an excellent view, close to malls, excellent breakfast, and there is an employee named rizki Ask Him to serve you . best location for relax snd vacation also near with mall and shopping centre better for you looking for gift
- _G8501XP (10/5): Good stay - I like the fact that the staff takes care of almost everything except for laundry. No need to do the dishes and clean the rooms. Bedding is always perfect. However, towels are sometimes a bit stinking. Breakfast menus change everyday, and I love fruits and steamed vegetables. The staff there always welcome you with a bright smile. Especially Ruci, thank you very much for answering my questions!
- dhilandc (10/5): The best hotel - The room is very clean and comfortable And for the breakfast, i really enjoy it, it's very delicious. I think this is the best hotel i've ever stayed in I hope i get the next chance to stay in this hotel for very long time and meet you guys again...
- Y912VKingridg (10/5): Excellent service - Serambi Restaurant with mas Rizki - Serambi restaurant is very nice service and delicious food. Thank you Mas Rizki for the excellent service and support. 3rd times staying at Ascott and always good service. I have 2 child and the waitress is very kind, love playing with children
- Curiosity35304912162 (10/5): Good service from Andes - The room was comfortable, wonderful and very nice. I enjoyed the pool, spa and also the breakfast. The hotel and the facility are excellent. Andes was very helpful and Attantive during our breakfast here. So happy and we will comeback here!
- Verified traveler (10/5): 長期出張時の常宿 - 部屋は適度な広く、キッチン、bathtub、洗濯機も完備している。 一階にレストランもあるので、食事も困らない。 また、一階にはコンビニもあるので、急な買い物も便利。 徒歩5分程で、ロッテモールもあり便利。
- Romeoventte (10/5): Good Stayed - Since the first time I stayed here. I immediately fell in love.. the place is super comfy, facilities good, breakfast good and all the staff so humble special thanks to Mrs Andhes start im going breakfast and find good table with the best view Im so enjoy and also to Mr Ikra always handle my omellet nice job😁
- Bakhtawer (10/5): - Everything about the property and it's staff is excellent. The one thing for which the property has no control is the walkability around the area to go to places 15 or twenty minutes walk. It's an issue that there are either no side walks or they have been taken over by the storekeepers. To be honest, many neighborhoods around hotel properties in USA are also not walkable. Not that the stores have overtaken the space, rather these areas are only car friendly. Side walks do not exist. This issue is in rural and suburban America. While here the issue is in big cities
- Selim (10/5): - Thank you
- Zai Cheng Wayner (10/5): - Love the spacious of the room
- Sahrony (10/5): - Our stay in 2 bedrooms was very good. Very friendly service but the condition from the property needs to be renovated
- Verified traveler (10/5): さすがAsccot系列ホテル - フロント、ルームサービス、部屋の広さ&清潔さ&設備は申し分なし。小さいながらもキッチン、洗濯機、バスタブも完備されてるので、長期滞在に向いている。一階にはFamily Martもあるので、便利。 この内容であればコスパ良い。 難点は、立地が少々奥まっているので、タクシードライバーが知らない時がある。
- MAHITO (10/5): - Super good staff
- yukichi (8/5): - きれいで、スタッフも良かった！
- Rama (10/5): - Friendly Staffing and Professional services.
- Verified traveler (6/5): 基本服务有点意外 - 有点意外。想看看新闻，电视每次看一会儿就死机了。外面不错，不知为何这种最基本的服务这么差。 附近有个购物中心还不错。
- LTD. (10/5): 훌륭한 호텔 - 아주 편하고 편리합니다. - 6박하면서 매우 만족했습니다. 직원들도 친절하고 무엇보다 방이 너무 편안하고 편리하고 좋았습니다. 다시 자카르타 간다면 또 이용하고 싶습니다. 다만 식당솜씨가 별루여서 조식 및 룸서비스 음식은 추천 안합니다. 위치가 안쪽에 들어가있어 큰길가에 잇는 호텔보단 10여분 더 소요되지만 그걸 감수할정도로 좋은 호텔입니다.
- Wayner (10/5): - the room is very spacious and kitchen was well equipped, view from the balcony was amazing. during my stay (4D3N), a staff will knock on my door and ask if there's any laundry needed to be done and if i needed house keeping. i just hope they'll fix the air condition on level 18 as it can be quite warm at times
- Selim (10/5): - .
- Dezmond (10/5): - I would to pass along a massive thank you to the staff for making our stay a memorable one. From the front-desk staff to the team stationed at the door, everyone provided great service with a smile and go over and beyond in ensuring that we have a great time whilst in Jakarta and our needs and wants were well-catered for. Located near Lotte Avenue and within the Ciputra World 2 complex, Ascott Sudirman Jakarta is within close proximity to many food, shopping and activity options yet located in a tranquil and quiet location. Great for guests who want to be in a convenient spot but not too overwhelmed by the hustle and bustle. Already looking forward to my next stay here!
- Thomas (10/5): - Friendly service staff. Thanks
- Hussein (10/5): - The location is not on a main street
- Glenn (10/5): Always coming back here for the last few years - Best place to stay during your business trip.
- Johnathan (10/5): - Staff and upkeep of room are great! A bit secluded, so hard to walk to other locations. Pool a bit small with little light coming through.
- Tyler (8/5): - Mostly great! The pool area leaves a lot to be desired and is very small. Staff was incredibly kind and the breakfast buffet was also really nice! Cabs have a hard time finding the hotel as well.
- Verified traveler (10/5): 長期出張に最適 - Lotte mallまで徒歩5分なので、便利。 大通りから少し奥なので静か。 ※ただし、たまにタクシーの運転手が迷う。 ホテル一階にはコンビニもあるので、便利。 部屋は適度な大きく清潔。キッチン、洗濯機が完備。
- Djoko (10/5): - Will repeat.
- Salimah (10/5): - The staff are polite and attentive. The elevators were fast. The room has a good space and clean. At breakfast, the table weren't set up with basic crockeries. Food spread for main dishes not many variety.
- Verified traveler (10/5): 長期出張に適したアパートメントホテル - プレミアスタジオタイプでも48㎡あり、キッチン、洗濯機、仕事机も完備してるので、長期滞在にも適している。 ホテル内には日本食レストラン（2階）とローカルフードと洋食レストラン（1階）あり。 外食したい場合は、ロッテアベニューモールまで徒歩で10分程度いく必要あり。 ホテルは新しいため、内装は綺麗。 クニンガンエリアでお勧めできるホテル。
- Danuwari (10/5): - Room are fill with amenities. Best for business traveller or couple.
- Nazeera (10/5): - Big, clean, grand looking room
- Mehfooz Ali (2/5): Payment issue - The checkin was ok but even the taxi driver don’t know where is the apartment. Hotel should state its tower 3. Got upgraded by Ms. Puan. Used hotel dinning for dinner and it was good. Used massage service which was not upto the mark. Now come to the bad part: I told the lady to put the amount of the massage on my room and I will pay once checking out. While preparing to pack, there was a knock on the door, a person from reception and massage lady standing there asking me abt my massage bill. I told them that I will pay when check out by credit card. While in shower after 10 minutes again they knock on my door and I shouted that I’m in shower. When I came out with luggage for checking out, Ghose two people were still standing on my door, I was surprised and felt irritated. Like I’m going to run away with their money. They accompany me to the reception until I paid. Felt insulted. They took the picture of my debit card also which I don’t like. It was a bad experience.
- Shella (10/5): - Stayed there for 2 nights and they upgraded my room. Check in was fast and they upgraded my room. The room was spacious and has the necessities i needed, the only downside is not all electrical plug was working so needed to try few plugs to know which one is working. The AC doesn’t turn on automatically, so, you need to turn it on each time you get into the room. Staff are all helpful. Other than that, the stayed was delightful.
- JAE HO (8/5): - Over-all very friendly staff and clean facilities
- Vanessa Arninda (10/5): - Good service
- MAKOTO (10/5): - 中長期滞在向け ランドリーは翌日夕方戻り
- Paul (6/5): Make sure you get a non smoking room - I gave my preference for a non smoking room on a high floor so was disappointed that the only available room was a smoking room on level 5. Despite being assured it was throughly cleaned, the room stank of smoke and all the furniture was covered in cigarette burns (literally every surface!) After complaining and a 10 minute wait at reception, we were given a much better non smoking room. The room was very nice and much cleaner however there were still a few things that were disappointing for a room at this price point. There were small stains on both sets of sheets we had, dirty pans in the kitchen, the towels were a bit ragged. There were also engrained stains on the sofa and on the desk. There were also no hand towels or face cloths provided, just 2 towels and 1 robe. Not good value for money.
- Verified traveler (10/5): - Really nice hotel & location. Quiet & safe too
- Verified traveler (10/5): - Loved the room. Clean and tidy. Bed is comfy.
- Verified traveler (10/5): Singapore brand - Positively cost effective :) in every sense.
- Deepu (10/5): The best hotel in the Sudirman area - the best thing about this hotel is the convenience it accords to business travelers - from a fantastic location just of Sudirman Road to shuttle services that ferry you to the nearest mrt station and a steady stream of taxis that are available in the morning - the Ascott Sudirman helps make travel in Jakarta that much easier The rooms are large and tastefully decorated while the service is immaculate. You can also do any last minute shopping at the nearby Lotte Mall I highly recommend the Ascott for any business trip - especially for those with offices in the Sudirman area.
- Mark (6/5): Nice location but loud - Nice new hotel but very noisy - can easily hear street traffic especially in studio. If a light sleeper I would avoid. Pool also not so relaxing because of street noise
- Mohamed Azman (10/5): My Ascott stay - Clean room, love the convenience and facilities.
- Adrian (10/5): - Good buffets breakfasts , friendly staff, beautiful rooms
- Verified traveler (2/5): - Very bad smell in the room and I call every day and no one fixed it
- Verified traveler (6/5): - We had two bed room apartment. Everything was great. Breakfast need to improve on quality and choices. And staff need to be more attentive, not focusing on their mobile phones...
- Isabella (6/5): - I am disappointed with house keeping or room cleaning services as they were not cleaning my room properly. They did not fill in tissue, shower foam, shampoo and etc. It is small matters but make our family unhappy. We fed up to kept calling and reminding about this and we bought shower foam, tissues by our self. This is simply unacceptable actually. They were also not clean our glass and change with new one. Its totally MESS! And if you stay on this property and think this as usual hotel apartment, you need to be prepared that they were not give you dispenser of mineral water so you need to buy and prepare yourself. Hotel and the property is still new and well maintained. Staff is quite helpfull when I need to print my passport, they help me on this. It's just their Housekeeping SOP and Cleaning service need to be improve!
- Verified traveler (8/5): Nice, but not for light sleepers. - The building is new, but the entrance is way behind the main road....add 5 mins to your journey time when coming by car or walking. The insulation is terrible, you can hear noise from outside 24/7. No in room dining menu for two days. However the rooms are new and comfortable. The kitchen is awesome. The restaurant should have a better menu and larger portions. Overall the staff is nice.
- Erik (10/5): Wonderful Stay - We loved the apartment suite - perfect for our family and our stay. It was clean, the service was good and the room service was good and tasty as well.
- Verified traveler (10/5): - Great spacious unit and excellent customer service. The front desk and the concierge are very helpful.
- Yuet Ling (10/5): - i am on business trip. Everything was good with the hotel and it’s staff. Room for improvement with dinner quality at hotel restaurant. Otherwise, it’s a very nice stay in general.
- Verified traveler (10/5): - I like evrythng
- Pek Cheong (8/5): A big nice hotel with clean and comfort bed - Nice clean and comfort room, Hotel was quite new.
- Verified traveler (6/5): - It is a pleasant stay over there.. but foods needs to be improve
- Peter (8/5): Great hotel but... - Super top quality rooms (2 bedroom apartment but parking a disaster, very complex, cannot park before check-in?? And no valet service. Is this the only hotel in Jakarta without valet parking? Lots of shops nearby but the only way to reach them is by car. Need a shuttle due to complexity of the one way system! Perhaps staff not yet fully trained?
Photos
