Luxé Cabañas

Name: Luxé Cabañas
Address: Guatapé, Guatapé, Antioquia, 53847, Guatapé, CO

Location: Guatapé, Guatapé, Antioquia, 53847, Guatapé, CO

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Escape to Luxé Cabañas, where comfort meets nature in the beautiful Guatapé region.

Exceptional Amenities
Indulge in our spacious 38 guestrooms, each featuring a cozy fireplace, flat-screen television, and private balcony or patio. Enjoy the convenience of kitchenettes equipped with refrigerators, microwaves, and espresso makers for a home-like experience.

Delectable Dining Options
Savor delicious meals at our on-site restaurant, or opt for room service during limited hours. Start your day right with a complimentary continental breakfast served daily from 8:00 AM to 10:00 AM.

Unbeatable Location
Just a 4-minute walk from Peñol-Guatapé Reservoir, our cabin is perfectly situated near key attractions such as the Rock of Guatapé and beautiful recreational parks.

Experience tranquility and adventure at Luxé Cabañas. Book your stay today!

Important Information

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 10:00 PM.
Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property is professionally cleaned.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Free breakfast
Free WiFi
24-hour front desk
Garden
Continental breakfast
Free breakfast
Smoke-free property
Free self parking
Free continental breakfast
Housekeeping on request

Rooms Available

Grand Apartment

1 Queen Bed and 2 Twin Beds
Balcony/patio with lake views

Layout - 2 bedrooms, living room, and sitting area
Relax - Outdoor private hot tub and fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and espresso maker
Sleep - Bed sheets
Bathroom - 2 bathrooms, shower/tub combination, free toiletries, and towels
Practical - Wardrobe or closet
Comfort - Daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Kitchenette
- Refrigerator
- Microwave
- Private bathroom
- Fireplace
- Wardrobe or closet
- Toilet paper
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Free WiFi
- Private spa tub
- Balcony or patio
- Separate bedroom
- Bedsheets provided
- Private spa tub (outdoor)
Superior Apartment

1 King Bed and 2 Queen Beds
Balcony/patio with lake views

Layout - 3 bedrooms, living room, and sitting area
Relax - Outdoor private hot tub and fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and espresso maker
Sleep - Bed sheets
Bathroom - 3 bathrooms, shower/tub combination, free toiletries, and towels
Practical - Wardrobe or closet
Comfort - Daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Kitchenette
- Refrigerator
- Microwave
- Private bathroom
- Fireplace
- Wardrobe or closet
- Toilet paper
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Free WiFi
- Private spa tub
- Balcony or patio
- Separate bedroom
- Bedsheets provided
- Private spa tub (outdoor)
Comfort Apartment

1 Double Bed and 1 Double Bunk Bed
Balcony/patio with lake views

Layout - 2 bedrooms, living room, and sitting area
Relax - Outdoor private hot tub and fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and espresso maker
Sleep - Bed sheets
Bathroom - 2 bathrooms, shower/tub combination, free toiletries, and towels
Practical - Wardrobe or closet
Comfort - Daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Kitchenette
- Refrigerator
- Microwave
- Private bathroom
- Fireplace
- Wardrobe or closet
- Toilet paper
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Free WiFi
- Private spa tub
- Balcony or patio
- Separate bedroom
- Bedsheets provided
- Private spa tub (outdoor)
Deluxe Cabin

1 Queen Bed and 6 Double Beds
Balcony/patio with lake views

Layout - 4 bedrooms and sitting area
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and espresso maker
Sleep - Bed sheets
Bathroom - 4 bathrooms, shower/tub combination, free toiletries, and towels
Practical - Wardrobe or closet
Comfort - Daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking, pet friendly

Max Occupancy: 14 (14 Adults)
Exclusive Apartment

1 Queen Bed and 2 Double Beds
Balcony/patio with lake views

Layout - 3 bedrooms, living room, and sitting area
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and espresso maker
Sleep - Bed sheets
Bathroom - 3 bathrooms, shower/tub combination, free toiletries, and towels
Practical - Wardrobe or closet
Comfort - Daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking, pet friendly

Max Occupancy: 6 (6 Adults)
Premium Apartment

4 Queen Beds
Balcony/patio with lake views

Layout - 4 bedrooms, living room, and sitting area
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and espresso maker
Sleep - Bed sheets
Bathroom - 3 bathrooms, shower/tub combination, free toiletries, and towels
Practical - Wardrobe or closet
Comfort - Daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 8 (8 Adults)
Apartment

1 Double Bed, 1 Large Twin Bed and 2 Twin Beds
Balcony/patio with lake views

Layout - 3 bedrooms, living room, and sitting area
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and espresso maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Wardrobe or closet
Comfort - Daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking, pet friendly

Max Occupancy: 6 (6 Adults)
Apartment

2 Queen Beds
Balcony/patio with lake views

Layout - 2 bedrooms, living room, and sitting area
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and espresso maker
Sleep - Bed sheets
Bathroom - 2 bathrooms, shower/tub combination, free toiletries, and towels
Practical - Wardrobe or closet
Comfort - Daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 4 (4 Adults)
Exclusive Cabin

1 Queen Bed and 2 Double Beds
Balcony/patio with lake views

Layout - 2 bedrooms, living room, and sitting area
Relax - Outdoor private hot tub and fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and espresso maker
Sleep - Bed sheets
Bathroom - 2 bathrooms, shower/tub combination, free toiletries, and towels
Practical - Wardrobe or closet
Comfort - Daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Kitchenette
- Refrigerator
- Microwave
- Private bathroom
- Fireplace
- Wardrobe or closet
- Toilet paper
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Free WiFi
- Private spa tub
- Balcony or patio
- Separate bedroom
- Bedsheets provided
- Private spa tub (outdoor)
Junior Cabin, 1 Bedroom, Non Smoking, Lake View

2 Double Beds
850-sq-foot room, balcony/patio with lake views

Layout - Bedroom and sitting area
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and espresso maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Wardrobe or closet
Comfort - Daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking, pet friendly

Max Occupancy: 4 (4 Adults)
Standard Apartment, 2 Bedrooms

1 Double Bed and 2 Twin Beds
75-sq-foot room, balcony/patio with lake views

Layout - 2 bedrooms and sitting area
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and espresso maker
Sleep - Bed sheets
Bathroom - 2 bathrooms, shower/tub combination, free toiletries, and towels
Practical - Wardrobe or closet
Comfort - Daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking, pet friendly

Max Occupancy: 4 (4 Adults)
Superior Cabin, 4 Bedrooms

1 Queen Bed, 2 Double Beds, 2 Large Twin Beds and 2 Twin Beds
1927-sq-foot room, balcony/patio with lake views

Layout - 4 bedrooms and sitting area
Relax - Outdoor private hot tub and fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and espresso maker
Sleep - Bed sheets
Bathroom - 3 bathrooms, shower/tub combination, free toiletries, and towels
Practical - Wardrobe or closet
Comfort - Daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking, pet friendly

Max Occupancy: 10 (10 Adults)
- Kitchenette
- Refrigerator
- Microwave
- Private bathroom
- Fireplace
- Wardrobe or closet
- Toilet paper
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Free WiFi
- Private spa tub
- Balcony or patio
- Separate bedroom
- Bedsheets provided
- Private spa tub (outdoor)
Premier Cabin, 2 Bedrooms

1 Queen Bed and 2 Double Beds
850-sq-foot room, balcony/patio with lake views

Layout - 2 bedrooms and sitting area
Relax - Outdoor private hot tub and fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and espresso maker
Sleep - Bed sheets
Bathroom - 2 bathrooms, shower/tub combination, free toiletries, and towels
Practical - Wardrobe or closet
Comfort - Daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking, pet friendly

Max Occupancy: 4 (4 Adults)
- Kitchenette
- Refrigerator
- Microwave
- Private bathroom
- Fireplace
- Wardrobe or closet
- Toilet paper
- Room service (limited hours)
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Free WiFi
- Private spa tub
- Balcony or patio
- Separate bedroom
- Bedsheets provided
- Private spa tub (outdoor)
Deluxe Apartment, 3 Bedrooms, Non Smoking, Lake View

3 Double Beds
211-sq-foot room, balcony/patio with lake views

Layout - 3 bedrooms, living room, and sitting area
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and espresso maker
Sleep - Bed sheets
Bathroom - 3 bathrooms, shower/tub combination, free toiletries, and towels
Practical - Wardrobe or closet
Comfort - Daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking, pet friendly

Max Occupancy: 6 (6 Adults)

Guest Reviews

Aaron (10/5): - Everyone was great ! Thanks
Salvador (4/5): - The property is in poor conditions. The glass walls were leaking. Floor in the rooms had water from the leaks.
Duilia (10/5): - The view was amazing, and the breakfast buffet was delicious; all the facilities were amazing. All employees were so kind, knowledgeable, patient, and professional. The road needs to be fixed; it's approximately 1.5 km of terrible road. I understand that it is a municipality issue, but the Marriott needs to get involved and get to an agreement, so it will be easier for the guest to travel outside the hotel.
Boris (2/5): - Beautiful place, great views. Bad road and really bad service…
wilder (10/5): - The view,
pedro (8/5): - Los apartamentos necesitan mantenimiento - tuvimos un incidente con la lavadora y con uno de los inodoros. El equipo de servicio al cliente y transportacion es excelente. Sería bueno nivelar más la calle de entrada para facilitar la entrada y la salida de la propiedad.
Melina (6/5): - I stayed at this place with my family and it was beautiful, but it was really disappointed that when we got back from walking around town there was no internet , some of my family had to get work done , we wanted to listen to music and had other plans that require internet and we weren’t able to do it, extremely annoying, other than that the place was nice !!
Cesar (8/5): Areas of opportunity to be excellent. - The welcome at the front desk could’ve been better. The person rushed me to checking and had a poor knowledge about the migration tax exemption evidence. People working in the yard around the cabin at 7:00 am. It was noisy but when I complained, it stops . Other than that is a good place to stay.
Mónica (10/5): - The service was excellent the location and views are amazing, perfect for a relaxing vacation. The house where we stayed needs better ventilation especially during the day time when the sun is out.
Monica (10/5): - The soundings are gorgeous, views are incredible
Jorge Alberto (10/5): Espectacular - Un lugar esplendido! Nos encantó y definitivsmente volveriamos una y mil veces!
Karla (10/5): - Our stay at Luxe cabañas was even better than I expected! The view is absolutely breathtaking—truly unforgettable. The cabin is very spacious, comfortable, and perfect for a family getaway. Everything was spotless and well-maintained. The service was outstanding—friendly and attentive at all times. I would absolutely love to come back. Highly recommended!
David (6/5): - Hotel is very nice. the cabin and the view were outstanding. but the prices were not clear. receptionist wasn't very helpful we got there late at nigyt and theprice for an extra person was almost n60% more than what the brochures she had on her desk. she didnt want to honor the price or provide support. almost all of teh ammenities are for an extra cost. even to sit in front of the lake you hae to pay the other personnel were kind, helpful and nice
Victor (10/5): - It's close to Paradise.
Loretta (10/5): - Spectacular
Jose (10/5): - Excellent value, property, and people we will definitely be back for the 8th summer
Boris (10/5): - Great place to relax
CESAR (6/5): - it is a nice place. but to get acces to the hotel is really an issue.
Jorge (10/5): - Cabaña muy acogedora, excelente vista.
Nathalia (4/5): - *Pros:* - Breathtaking location with lovely views of El Peñol. - Maintenance guy Luis was very nice and effective, fixing many issues with our villa with a great and polite attitude. - Check-out was at noon. - Breakfast was complete and tasty. - Service at the restaurants was great. Cons: - Be prepared for extra charges everywhere! Even with an expensive villa, you'll pay extra for the pool, lake, and water sports. The resort nickel-and-dimes for everything, like overpriced drinks. - Check-in was a hassle with a small, poorly equipped booth and unfriendly staff. - The road to the hotel is unpaved and narrow. - Beware of a 19% tax if you're Colombian or don't have the proper passport stamp; it's mentioned in small print. - We requested a coffee machine, and they brought a Nescafé instant pot with 2 packets as a courtesy, which was insufficient for our group of 6 in a 12-capacity cabin. They seemed to think they were going above and beyond. *Verdict:* One-time visit, won't return or recommend.
Rowella (8/5): - Excellent property, but rooms do not have A/C or fans
Sean (10/5): - Very nice stay with great hospitality
Felix (10/5): Unforgettably - Amazing place. Great restaurants, impressive staff. We will come back. It it a special place to create life long memories. We are so happy. We are already plaining our come back. It is the place to go to. We felt a little sad for not extending our stay.
Sabtain (10/5): - Great place. Will return
HAMILTON (4/5): - A Paradise Wrapped in Disappointment From the moment I arrived at Cabañas Luxe, I had high hopes—visions of serenity, luxury, and unforgettable memories. And yet, what awaited me was a whirlwind of frustration and disbelief. Yes, the views are breathtaking—postcard-perfect panoramas that whisper promises of tranquility. And the cabana staff? Genuinely kind, warm, and attentive. But that’s where the magic ends. Imagine my shock when I was told that I could not take a simple photo by the pool without paying a jaw-dropping 100,000 pesos. A photo! In a place I'm already paying to stay! It felt like beauty held hostage. And if you dare to dream of dipping your toes into the beachside? That too comes with a price tag. Yes, you read that right—you have to pay to access the beach. The very soul of a tropical getaway turned into a toll booth. The roads? An absolute nightmare. Cracked, uneven, nearly impassable. You’re forced to take a golf cart just to navigate this so-called paradise, which only adds another layer of inconvenience to an already disillusioning stay. And perhaps the most bitter sting: the hotel staff. Cold, dismissive, even rude at times—so starkly different from the warmth of the cabana team that it felt like two entirely different worlds. In the end, Cabañas Luxe offers you a glimpse of paradise… but only through a paywall, a pothole, and a frown. Proceed with caution—and a thick wallet.
Lou (10/5): - Great property. Excelent views. Great location to relax. Food was great.
JOSEPH (8/5): - You need to call for transportation to go for every meal , really inconvenient,
Militza (10/5): - Execelente servicio!
Verified traveler (6/5): Not worth the price - Very run down cabanas. We only had one roll of toilet paper and 2 waters and coffees for 3 of us. The breakfast was good and staff were nice. Hot tub did not warm up at all. Out of town so a long way down some dirt roads and about 20000 pesos to Guatape town.
Freddy (10/5): 6 star service ! - It was an amazing place to stay very big view of the lake with two restaurants and a water sports area with jet skis and boats five star service all the way around they take it to your cabin in a little golf cart from the parking lot 100% recommend to stay here whenever you want
Amilcar (6/5): - The place needs a lot of maintenance the roads to go to the cabanas are rocky and dirty, communication was good with staff, however the apartments need a lot of maintenance on the property..
Fernando (10/5): - Amazing place and good place to relax in Guatapé. If you arrive in your own vehicle,.you will be asked to leave your vehicle in the main parking lot and you will be driving inside the property with their own too taxis.
Marcos (8/5): - Very nice place, nature, etc
Alejandro (10/5): - Beautiful place away from the city Highly recommended for anyone who’s trying to have some time away. Beautiful scenery. Closed to the town and the peñol rock. Will definitely come back
Daniel (8/5): Good stay at Luxe Guatape - Its a good stay at Luxe. Rooms need some updated but overall is a great place to enjoy Guatape
Amy (6/5): OK place to stay but not for comfort - Communication over WhatsApp only was extremely hard. No phone calls. Only via texting. TV and fire place were NOT working. No extra blanket and no heater ( normal for Columbia: according to them)
Thang (10/5): - Wow, what a beautiful place.
John (10/5): - Everyone that worked at the property that we ran into was very nice and helped us as much as they could very nice place. Very nice people. Very nice employees.
Mark F (10/5): - We loved our stay at this place. Although the property is not walkable to town, they have TukTuk service that is super responsive in taking you wherever you need to go. Restaurants on property were great and we overall loved it here.
Ana (10/5): - Love the views and the calm
Gisella (4/5): - Not daily service to the room, not enough of anything at the room, like soap, shampoo, conditioner, coffee, water, towels could be better.
Nadia (10/5): Amazing hotel!! - The hotel is very nice! The view is amazing. The food is delicious!!!
Alfred (8/5): - Alwaya a greqt place to stay
George (10/5): - By far the best hotel or cabins in Guatape. Fantastic ambience and staff is super helpful! The view of the reservoir is awsome
MATTHEW (10/5): - Amazing location, awesome accommodations!! Off the beaten path and will have to park away and have them take you there , but what a beautiful place. Can’t say enough good things about this place!!
Manuel (10/5): - Very nice
Allan (10/5): - Amazing property
Isabel (10/5): - Excellent location, quiet, relax, delicious dining options!!
Todd (8/5): - Great apartment with amenities. Breakfast was not what it used to be.
Marco (10/5): Happy in Guatape - Excellent experience for me. First class check in. Attentive personnel and space for 8.
monica (10/5): - Great property and service
Carolina (2/5): Fatal la experiencia - Fatal, la recepción fue terrible , cobran por todo…. No hay acceso a ninguna área común….. las cabañas mostraban jacuzzzi el cual nunca existió y por usar el de zonas comunes cobraban 100.000 por persona! No permitían descorche de vino ni pagando ni comprando una botella !! Fatal la atención y el servicio
Peter (4/5): - On check-in, the first time we turned on the lights, one fixture exploded, leaving glass everywhere. Thankfully, nobody was underneath at the time. The rooms were full of humidity damage. The coffee maker didn't work. They only let you get to the restaurant with their own transportation, but when they had me move the car, nobody came with the transportation. I had to walk 15 minutes over rocky roads, and when I came back, the transportation workers were laughing at me. The beach area has no water, so that's not usable anymore. Overall, this property has declined since my last visit, and I won't return. There are better/newer options close by for the same prices.
claire (10/5): - Peaceful
Todd (10/5): - Awesome privacy and view
Christian (10/5): - Great staff
YENIFER (10/5): - super amable los de staff todo expectacular
CAMILO (10/5): - Property is one of the best i ever been, staff super friendly, nature and weather is amazing, when reality surplus the expectations, muy contento!
Herman (10/5): - The views are amazing. The apartment was way more than what I expected.
Catherine (10/5): - Amazing experience, beautiful room, great food and even thou we didn’t get to use the pool for the kids the tub in the cabin on the balcony was amazing! Only small thing was the property is hard to find they definitely need more signs other then that over all an amazing time for me and my family
Elena (10/5): - Absolutely great property. Quiet, tranquil. Cabaña was clean and spacious. Will definitely go back.
Dharma (10/5): - I will suggest you to offer better food. The restaurant lunch/dinner is not the best.
Marcela (10/5): - the roads to get to the cabins need a little attention and lighting, but the property itself is gorgeous. I would definitely go again :)
Natalia (10/5): - Excelente
Lucas (10/5): - Just perfect!
Luis (4/5): - Very noise,we couldn’t sleep , party around
Jhoana (6/5): - Luxe cabinets charged an extra fee per person, be aware of the that. Way to expensive!!
Fidel (10/5): - Great location , very high end and luxury . If you love to travel and luxury? This is the place for you
Jeimmy (10/5): - Beautiful view of the water and mountains. Super responsive front desk and restaurant on the grounds. Awesome patio and jacuzzi. We loved it!
James (10/5): - Amazing place
Natalie (10/5): - It's such a wonderful property! the cabañas are large, well equipped and well-decorated. The hot tub on the balcony is amazing! We had so much space for our family. The hotel stuff is nice and super helpful. Every time we needed a transport (the hotel is spread through a large territory, so you want to get a ride from place to place) it got there very promptly. The beds a are comfortable! We loved the restaurant next to Aquatic Center more then the restaurant in the Hotel Brown. The breakfast was pretty good (It's in the Hotel Brown). We rented boats twice: one for the sunset lake cruise, it was breathtaking. And the next day we rented a speed boat with the wake board. The captain was amazing (same captain both times). He told us stories and showed some "hidden gems", and he has great skills driving a speed boat specifically for the wakeboard. One day we enjoyed a pool at the Brown Hotel. It's beautiful, would definitely recommend. Comes with the extra cost for Cabañas guest, but it's worth it, especially if you come early and it's not crowded.
Ximena (10/5): - Espectacular
Jorge L (6/5): Buen Lugar - El lugar muy bien ubicado, y con lindas vistas a la represa, los restaurantes bastante bien y en general muy buen servicio de todo el personal. Lo que es terrible es que me asignaron el apartamento 103 y a un lado y arriba están remodelando, entonces desde temprano y todo el día mucho ruido y gente trabajando, nunca logre sentirme comodo y en paz.
Adianez (10/5): - All was great my only feedback that there’s No air conditioning. During the day is extremely hot at night it cool off .
Andrew (10/5): - Súper atento la gente están muy amable y respetuoso, el único cambio que tiene hacer es darle una forma de cambiar billetes grande de 100,000 para darle propinas por la chicas de el aseo y los moto chivos y la gente del resteruante porque están trabajando duro y son increíble los empleos!!!! yo creo que si un visitante del hotel quiere reconocer el gran servicio brindado por el personal y dar un propina personal a los empleados con una propina y un detalle adicional, deben proporcionar una forma de dar algo individualmente al empleado específico que brindó atención y servicio porque ellos lo marezco
Cucubano (8/5): - Excelentes habitaciones, con unos muy lamentables senderos que llevan no solo hasta la entrada del complejo, si no que adicional hasta las cabañas y habitaciones. Uno ve lo espectacular de las habitaciones y el area en donde se encuentran, y jamas imaginaria que no tendrian el buen juicio de pavimentar o mandar a hacer cualquier tipo de sendero para que los huéspedes no tengan que terminar con dolores en todo el cuerpo por lo caotico de las vias.
martha (4/5): Doss - Property is beautiful yet there’s lots to improve, sliding doors will not stay locked, very hot and there’s no air conditioning or fans. We requested fans and only one worked and pretty much had to beg to get it. Apparently they only have a few for this big property. Kitchen utensils were terrible, no iron or blow dryers available Although staff is very professional they have very little to work with. I say this is above them and they don’t have the proper tools to serve guest properly. Owners or management of this property should really try to improve because it’s definitely a beautiful location.
Cory (10/5): - Great resort and unbelievable ambience. A definite treat while visiting Guatapé. Highly recommend!
Madelyn (6/5): - Poor customer service
Dinorah (10/5): - Un lugar hermoso! Tranquilo! La vista espectacular. Pero hay que transportarse con motochivas porque dentro del mismo hospedaje todo es lejos! Su personal excelente.
Jelissa (10/5): - Great staff! Incredible concept.
Martha (8/5): - My family and I stayed in a beautiful cabin it was 7 of us and we each had our own area lots of windows and sliding doors not much privacy, if your lights are on anyone outside can see inside cabin. If you’re coming from states please be ready for NO AC. It’s not needed at night but you will have one or 2 bugs in your property doors and windows stay open For ventilation. Make sure at upon arrival you stop to buy groceries before you arrive to your cabin. There is no grocery stores near by. Get ready to pay taxi taxi taxi everywhere you go. Overall this was a very very nice resort and the staff is extremely helpful.
Luz (10/5): - Wonderful views!!
Jesse (10/5): - There are too many GREAT things to say about this place. The resort was amazing with friendly staff.
Juan (6/5): One night Jan 5 - The logistics to get to the property are difficult. The road is bad. They charged us additional Tax and our confirmation stated all taxes paid. No way to make them understand The breakfast is extremely expensive. You need to get transportation within the complex to get around on a motoraton. But they are efficient and friendly. Beautiful cabin, clean and well equipped if you want to cook.
Michael (6/5): Hidden Fees make this an overpriced stay - Second time staying in the Cabana's as my first experience was good in a small group. BE AWARE: THERE IS A 130.000COP/DAY PER PERSON FEE IN ADDITION TO THE COST OF THE CABANA. This mandatory fee made this a very expensive stay and because of that, it will be my last time going back. There are now much better places to stay in Guatape. Feels like I got ripped off renting a cabana for up to 12 people and having to then pay per person on arrival.
Manoj (8/5): - The rooms were very nice with spectacular views. This location is heavenly and the property is beautiful, but the roads inside and outside the complex are not good. I am not sure that such a great property hasn't solved this issue. The only way to travel inside and to the the town is in 3 wheeler auto.
Jennifer (2/5): - The view is unreal- everything else the absolute worst. No working - lights, toilets, dryer, shower, hot water, You get the point- They charge for the pool- I literally paid for another hotel and left after 1 day. Find somewhere else.
Randall (10/5): - Best place to stay in Guatapé
Jorge (10/5): - Great place, has an acuatic center where you can rent boats, jet skis, etc. Great service, warm people.
David (10/5): - Property is unique but my group truly enjoyed our stay.
Michael (10/5): - Have stayed here several times. Always excellent communication and service. Very quiet and is a perfect couples get away.
Dmitri (10/5): - Amazing views, fresh air
George (10/5): - Wonderful hotel property, short drive from Guatape and El Penol rock! best view of the Guatepe lake. The cabin are super nice, comfortable and big. I would book with out a no problem again. Road to the hotel is not pave, but once you get there is fantastic
JOSE (10/5): - Very unique property with cabins overlooking the lakes! The interiors are very modern, extra clean and well maintained. There is an excellent onsite restaurant as well with amazing food… cars are not allowed inside the property so you get around in “moto-chivas” with drivers that take you back and forth… great place to get away and disconnect.
Diego Julián (10/5): Excelente - Hermoso hotel con un excelente servicio. El restaurante toda la comida súper deliciosa . Muy recomendado .
Anthony (10/5): - great view
Joe (2/5): - This place is a scam. DON'T STAY HERE! They advertise it as a hotel/resort...and charge you 5 star rates... however all it is is a collection of privately owned cabins. What is in the cabin is what you get and they are not the same. Different appliances, furniture, condition, etc. Once in the cabin, if something does not work (our dish washer did not work and had some trouble with the jacuzzi), when you call the 'front desk' after a long wait for them to answer they basically tell you that it's not their problem and push the responsibility to the owner of the cabin (who of course you have no contact with). Zero amenities in the property. The restaurant is independent (does not belong to Luxe) nor does the water sports operation. The views are beautiful but that is true of all properties on the lake. If you want to relax and have a great vacation with peace of mind and a good experience STAY ELSEWHERE. Save money get great Colombian service. At LUXE you will get ZERO service and will leave feeling stressed and taken advantage of... Expedia: please do your due diligence on this property and downgrade it. TERRIBLE EXPERIENCE.
Jessica (10/5): - We were pretty pleased about the property. We had a few things we needed to report. One of the tvs was not useful since it had no channel connection. They came to report it but they didn’t troubleshoot. Overlap they were responsive with the moto chivas to get us from the apartment to the restaurant. However, there wasn’t much else to do inside the property unless you wanted to pay extra for a boat tour, kayak or jet ski. The beach was not really accessible or kid friendly, so as a family property a pool was missed. Other than that the view was breathtaking and the drivers and staff very friendly.
Cory (10/5): - Nice property! Sense of arrival and front desk not nice. Great property to have some peace unless there is a party on one of the Villas until 5am.Villa was great. Dangerous steps as there is no lighting going down the steep stairs to your Villa. Very dark around property. Restaurant needs a bunch of work slow service, food mediocre at best. Breakfast was the worst seen in Colombia, rather Pat that have it for free. Employees very nice but clueless. The best employees are the bellman very polite transport you everywhere inside the property. All in all I will come back and bring my own booze and food as the views are great and waking up at 6am in tranquility is the best. They do have some water sports on property.