Portou House
Location: 1st Parodos Portou 8, Chania Town, gr
Star Rating: 9.2 Stars
Property Type: Guest houses
About this Property
Prime Location in Chania Town
Portou House, located in the heart of Chania Town, is a stone's throw away from major attractions like the Municipal Market and the Cathedral of the Presentation of the Virgin Mary.
Stylish and Well-Equipped Rooms
The rooms at Portou House are elegantly decorated in soothing earthy tones and feature modern amenities such as air conditioning, flat-screen TVs, and safety deposit boxes. Guests can also enjoy the luxury of a private bathroom with complimentary toiletries.
Unique Rooftop Terrace
For a touch of luxury, one of the rooms offers a rooftop terrace with an outdoor hot tub and a convenient kitchenette, perfect for enjoying the stunning views of Chania Town.
Experience comfort and convenience at Portou House - book your stay now for an unforgettable getaway.
Important Information
Please note that rooms are cleaned every second day
Please note that the restaurant is located 1476 feet away from the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 03:00 PM - 10:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Soundproof rooms
- Non-smoking throughout
- Adult only
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Key access
- Free wired internet
- Internet access
- Wine release events
Rooms Available
-
Superior room (1st floor)
This room comes with air conditioning, heating, flat-screen satellite TV and free WiFi.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
-
Classic Room (Ground floor)
This room comes with air conditioning, heating, flat-screen satellite TV and free WiFi.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Toilet paper
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
-
Comfort Deluxe with Terrace and Hot Tub (2nd floor)
Featuring a rooftop terrace with hot tub and views over Chania Town, this stylish room is equipped with air conditioning, heating, cable TV and free WiFi. A mini kitchenette is also available.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Maurizio (10/5): Conosco molto bene Chania e le sue strutture ma la struttura è andata oltre le mie aspettative - Posizione in pieno centro ma silenziosa, camera recentemente ristrutturata e ben arredata, pulizia e cambio asciugami ottimi Nulla, era tutto ok
- Andrei (10/5): -
- James (10/5): - It was in a great location, quiet street, hot tub on the roof. I would definitely stay again
- Jeppe (10/5): - Rigtig godt ophold med virkelig flink og hjælpsom vært
- Alexa (10/5): - Georgia was really helpful with answering our questions. Quick responses and offers recommendations. The property is located really well, we were able to walk to the shops and restaurants. It’s also renovated! Very clean and comfortable. Would definitely go back.
- Jette Liv (6/5): - The location was good, and the communication was good, but we didn't have any dishes except for cups. We also thought it would be bigger. The room was unfortunately very small. New towels were only provided every other day, and trash was often left there. We also didn't know beforehand that you weren't allowed on the roof terrace. Our room wasn't shown in any pictures beforehand, which is why we had higher expectations. It was also very noisy. And we couldn’t open the windows without people see us. So, unfortunately, it wasn't worth the money.
- Dimitris (9/5): - Εξαιρετική τοποθεσία μέσα στην παλιά πόλη. Το δωμάτιο ήταν καθαρό, άνετο με πολύ καλή αισθητική. Πολύ καλό πρωινό. Θα επιθυμούσαμε περισσότερες οδηγίες ως προς τις παροχές (π.χ. Πρόσβαση στην ταράτσα, λειτουργία τζακούζι, λειτουργία τηλεόρασης). Επίσης το WiFi δεν ανταποκρινόταν πολλές φορές.
- Helen (10/5): -
- Eirini (10/5): -
- Verified traveler (10/5): - Så skønt et sted - beliggenheden er helt i top og muligheden for at gå ovenpå i vandet var virkelig lækkert. Sød vært - alt spillede. Vi vil helt sikkert komme tilbage hertil.
- Darshitkumar (10/5): - What can I say the property was excellent. It was in an ideal location and everything you wanted was there. The property was clean they provided us with clean towels and all cooking utensils they even provided free breakfast at a lovely restaurant near the harbour which was a lovely touch.
I would recommend this property to anyone that's looking to go to chania
- Lena Maria (10/5): - Ich war im Juni für eine Woche im Portou House und war rundum zufrieden. Mein Zimmer war groß, sehr sauber und bestens ausgestattet – es hat wirklich alles gehabt, was man für einen angenehmen Aufenthalt braucht. Das Bett war sehr bequem, und als kleines Extra gab es sogar ein kostenloses Frühstück.
Die Lage ist ideal – mitten in der Altstadt von Chania, sodass man alles bequem zu Fuß erreichen kann. Auch der Check-in und Check-out waren unkompliziert und schnell.
Ich kann das Hotel absolut weiterempfehlen und würde jederzeit wiederkommen!
- Revekka (10/5): Iperoxi - Emeis taxidepsame apo kipro i kiria gwgw p exei ta spitakia itan poli filoxeni kai evgeniki kai mas voithise se oti tis zitisame . Episeis wreo prwino me poli wreo view to limani 😊
- Sofia (10/5): Perfekt - Detta boende var perfekt för några nätter i stan! Fräscht och rent
- Ann (7/5): Very compact room convenient for the old town. - Very central - in between the bus station and the harbour, with a great little restaurant right opposite.
Surprisingly quiet given the location. A few hiccups on arrival - kettle lid would not close, one of the cups was badly cracked, and we couldn’t get the coffee machine to work - but the host was quick to respond to our messages.
The room was very small and felt a bit claustrophobic - but it was perfectly adequate for 2 nights.
- Rasa (10/5): Heavenly bed and quaint alley in Chania. - Great location, good communication with host, nice coffee machine and we had a hot tub and patio on the third floor. Julia always responded when we needed something. Great restaurant downstairs. Nothing
- Izabela (8/5): Very good -
- Serene (8/5): Great service and location, comfortable room with good products - Right in the heart of the old town, down a quiet street, so you get a good night sleep. Quiet air-conditioning and good sized rooms. Easy check in and check out! There was a lack of hooks and storage units for clothing and bath towels, could not dry my swimsuit nor towels.
- Helen (8/5): - Overall we enjoyed our stay at Portou House. Our room was on the top floor. There was some hanging space but not a lot of storage other than one drawer. The bed was really comfortable and toiletries and a hairdryer were peovided. The room would benefit from soundproofing as there was a bit of noise from a nearby restaurant, however this did not spoil our stay. The rooms are in a great location. We would definitely return.
- Borg (10/5): Exceptional -
- Michelle (10/5): - We stayed in the apartment with a roof top terrace with hot tub and would definitely book again. We had everything we needed and was right in the old town.
We stayed for 3 nights and could have easily stayed longer!!
- Nando (8/5): Very good - Easy check in
Modern and super clean
Comfy bed
Location was great Lack of privacy
We were @ ground floor.
Windows are facing a narrow street and it had only roller blinds.
If you open a window everyone passing by can see you
- Lyndsey (10/5): - We stayed at Portou House for 5 nights and had an excellent time. Very good location in Chania Old Town. Communication was great from start to finish with Julia being very responsive. We were pleasantly surprised with a bottle of wine for my Partner’s birthday which was a nice touch. The only feedback we would have is that there was no full length mirror - think it would be good to consider including in the rooms. Many thanks Julia and team at Portou House.
- Stavrinou (10/5): Exceptional -
- Konstantinos (10/5): Amazing! Will come back! Don't miss this! - Everything. Excellent location, quiet, amazing customer support. Super clean, modern and fresh. Spacious room. As it was my birthday and they had availability, we were upgraded to Deluxe room. Dedicated birthday wishing card with my name printed on it. Very comfortable big beds. They even provided Tooth brush, tooth paste, luxury bathroom amenities etc. I'm telling you, it had everything 😁😊❤️ The heating unit option needs some time to warm up the room when it's really cold.
- Vanessa (10/5): - Amazing location, close to port and bus terminal. Very clean and modern property. Easy checkin and communication with property. Only downfall was no stovetop in our room which was listed on the amenities list when booking. Would definitely book again!
- Τάσος (5/5): Decent accommodation but not worthy its price. - The location of the accommodation was more than great. Also the bed of the room was super comfy! The bathroom door wasn’t closing, to be honest it was not even a door, just a sliding glass, that wasn’t even closing well. There were also no hangers or a place to store our towels to dry, just a small hanger inside the shower. The fridge wasn’t working properly, so our waters and drinks were a little cooler than the room temperature. The room also was a lot smaller than the photos.
- Antti (10/5): Will come again! - Very nice and clean apartment with a great location and a friendly host. Private jaguzzi terrasse a big plus! There could be a table for eating and the coffee machine was not working properly, small things, we had great time!😊
- Susana (8/5): Very good -
- Jessica (8/5): Good location - Close to city and restaurants, plenty of shops around ,
- Aikaterini (5/5): Great location, very unhygienic room! - The location was just perfect! The room was on the ground floor without balcony or any place to let the wet towels from the beach dry, there were 2 windows that could not possibly open half way as they are old windows that did not get renovated, thus, since there was neither a window in the bathroom nor a door in between the room, the whole room was wet and humid and could not let the humid go unless you were completely exposed, laying in the bed right next to the windows on the ground floor. Very unhygienic!
- Favour (10/5): Amazing, clean, and beautiful - The easy access to the city center and the aesthetics They didn’t have full body mirror🥺. As a content creator that would’ve really really helped me on my trip
- Gordon (3/5): Not worth 75 euros per night. - Shower was good and the bed (really just a mattress) was quite comfortable. Tea and coffee facilities provided but no spoon. Central location was good. Room was dark. Key did not fit properly. Steps inside the room were a bit dangerous. There was no spoon for making tea.
- Andrew (9/5): Superb - Design
Comfy bed
Location
Easy check in check out
Responsive host/ communication .
Bathroom supplies better than average.
Located in quiet back street. Quiet night sleep. Difficult to park car, although the listing does state that parking is not provided.
The glasdoor to the bathroom doesn't close all the way so bathroom noises are heard in the room.
The television is hard to navigate and has no proper channels. It only has obscure international third rate cable channels.
It wasn't very dark in the room at night, mainly due to the cable tv box on the wall
- Anne (9/5): beautiful, clean, modern rooms in a great location. Would definitely recommend. - very modern, lots of extras, robes, slippers, toothbrushes. we had to keep the blinds down due to overlooking the houses across.
No mirror in the room just one in the bathroom.
my recommendations to make this place perfect would be a full length mirror and some drawers as storage space was minimal.
- Anonymous (8/5): Very good - Amazing location, very clean and comfortable. Super friendly and helpful staff. Not much storage for clothes and no things to wash up with.
- Joop (10/5): - Hele nette kamer midden in het oude centrum. Alles is op loopafstand. We komen hier graag nog eens terug
- Jeremipn (10/5): Fantastycznie - I was very pleased with my visit to Portou House. What caught my eye was the cleanliness and modern interior, which looked exactly as described on the website.
One of the greatest assets of Portou House is the sensational terrace with jacuzzi, which provided me with a wonderful relaxing experience. The staff were extremely friendly and helpful, which only added to my enjoyment of my stay.
All in all, Portou House is a fantastic place to stay, with a relaxing terrace with jacuzzi and friendly staff. I would definitely recommend this place to anyone looking for a great break in Chania. nie ma takiej rzeczy
- Graham (10/5): Lovely - Lovely apartment and Julia and the team were very helpful
- Paul (7/5): It was OK - The location was excellent, right in the centre of the old town and we were initially really pleased. The room was an excellent size, it was spotlessly clean and the bed was super comfortable. There was a great small compact kitchen, kettle, Nespresso coffee-machine, and a large fridge and freezer. There was no parking, which we knew and we did manage to find local parking round the corner during our stay. We were out of season in March so don't bank on this during the summer. Chania is a beautiful city to visit, has a lovely picturesque harbour and Portou House is in a great location to make the most of your stay here. Hopefully these reviews may help the owner to make Apartment 3 with a roof terrace a little more Private for future occupants. I am a travel agent in the UK so being as realistic as I feel necessary. The views from the roof terrace are not realistic unless you lie on the floor behind the jacuzzi! The furniture was not as it was in the photographs... It had been replaced with scruffy chairs that were falling apart! It looked tired and faded with the sun. We were woken up by plumbers one morning who went to the roof terrace which came with our room and it was then full of rubbish and equipment. The shower and hot water were then not available and neither was the roof terrace where we enjoyed having our breakfast. We were not informed this would be happening.. All this would have taken was a text or courtesy call, even if this was an emergency we would have liked to have known!!
We were also sat on the roof one evening and guests renting the apartments below came up to have a look!! Luckily , we were fully dressed and not enjoying time in the jacuzzi on what was supposed to be a "private roof terrace". This has not been made clear to other guests. There should be a notice to say this at the bottom of the stairs! It is not worth the extra for a private roof terrace. We tried to use the jacuzzi too, filled it up with water, turned it on and nothing happened, there were no additional instructions as to how this may work so I don't know whether it did or not!!- very disappointing. There were however, pamphlets and booklets promoting a Building/Real Estate company that did not interest us in the slightest. We asked the lad who came to collect our money and he had no idea how it worked either!!
We refused to pay for one of the four nights as we were so cross. We were reimbursed for this straight away which we were thankful for.
- Thegeniustraveller (8/5): Very good -
- Tasos (10/5): excellent location and facilities! - excellent central location. great facilities. bed very comfortable, staff very helpful, great communication, allowed us a late check out, highly recommended! would stay again. thank you. nothing to dislike
- Owais (10/5): - i would highly recommend this place to anyone visiting chania! its in the heart of everything :)
i will for sure stay here again when visiting chania in the near future :) thank you Portou House for making our stay smooth.
- Keith (10/5): Value for money. - An excellent modernised room with everything you need. Clean and great location, very quiet at. Coomunication with the owner was through email with good entry instructions. Highly recommend staying here.
No such view but you're not far from the harbour area.
- Marta (9/5): I enjoy the stay and love the position - the position there isn’t a balcony
- Rokos (6/5): Looks fabulous, but with a few drawbacks - Beautiful contemporary design throughout. Excellent location - simultaneously secluded yet very central to everything. Very comfortable bed and pillows. Complimentary bottle of wine in the fridge is a nice touch. Great customer service from Gogo. Blinds permanently lowered to chest height - you can't raise them higher, therefore outlook from the room is highly restricted, as is daylight. Housekeeping a bit slapdash - evidence of dust in places. TV not intuitive to operate and reliant upon a glitchy cable service that shows dozens of obscure channels from a random array of mainly Middle Eastern countries, with no Greek terrestrial channels at all and only a couple of the global news channels. Emergency exit light above door bright enough and minibar loud enough to disturb light sleepers
- Daniel (9/5): Great central location, Great room & Facilities, plenty to do and eat around the hotel. - Location very central to the port and old town, Room was spacious, facilities were great, Owner was very helpful, small supermarket just round the corner.
- Emily (9/5): despite the few small issues, we had a fantastic stay at Portou House, the location was perfect for us and we would reco - the host was fantastic, great communication, the bed was very comfy and the free toiletries were brilliant, the location was absolutely perfect and the property felt very safe and secure. the rubbish bin was very small and only changed once during our visit meaning we had to take out our own rubbish, same with the bed sheets.
Photos