SOHO Residences Champagne

Location: 111 Champagne Avenue South, Ottawa, Ontario, K1S 5V3, Ottawa, CA

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - anytime

Check-out: 12:00 PM

Instructions: The front desk is open during the following times:

• Monday - Friday: 9:00 AM - 5:30 PM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Fitness facilities
• Express check-out
• Area rugs in public areas
• Free WiFi
• Terrace
• Luggage storage
• Express check-in/check-out
• Concierge service
• Elevator
• Fitness facilities
• Safe-deposit box at front desk
• Express check-out
• Smoke-free property
• Express check-in
• Self parking (surcharge)
• Eco-friendly cleaning products provided
• Covered parking
• Secured parking
• Wheelchair-accessible public washroom
• Visual alarms in hallways
• Handrails in stairways
• Well-lit path to entrance
• Stair-free path to entrance
• Tile flooring in public areas

Rooms Available

• Suite, 2 Bedrooms (King/Queen)

  1 King Bed and 1 Queen Bed

  Soundproofed room

  
  

  Layout - 2 bedrooms, dining area, and sitting area

  Internet - Free WiFi

  Entertainment - 43-inch flat-screen TV, cable channels, and iPod dock

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets

  Bathroom - 2 bathrooms, bathrobes, and a shower with a rainfall showerhead

  Practical - Washer/dryer, safe, and iron/ironing board

  Comfort - Climate-controlled heating and air conditioning, fresh towels every 7 days, fresh bed sheets every 7 days

  Eco-friendly - Eco-friendly cleaning supplies

  Need to Know - Weekly housekeeping, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Hypo-allergenic bedding available
  • Premium bedding
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Rainfall showerhead
  • Weekly housekeeping provided
  • Bedsheets provided
  • Soap
  • Window screens
  • Eco-friendly cleaning products
  • Paper towels
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• One Bedroom King Suite

  1 King Bed

  Soundproofed room

  
  

  Layout - Bedroom, dining area, and sitting area

  Internet - Free WiFi

  Entertainment - 43-inch flat-screen TV, cable channels, and iPod dock

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Washer/dryer, safe, and iron/ironing board

  Comfort - Climate-controlled heating and air conditioning, fresh towels every 7 days, fresh bed sheets every 7 days

  Eco-friendly - Eco-friendly cleaning supplies

  Need to Know - Weekly housekeeping, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Hypo-allergenic bedding available
  • Premium bedding
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Rainfall showerhead
  • Weekly housekeeping provided
  • Bedsheets provided
  • Soap
  • Window screens
  • Eco-friendly cleaning products
  • Paper towels
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• One Bedroom Queen Suite

  1 Queen Bed

  Soundproofed room

  
  

  Layout - Bedroom, dining area, and sitting area

  Internet - Free WiFi

  Entertainment - 43-inch flat-screen TV, cable channels, and iPod dock

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Washer/dryer, safe, and iron/ironing board

  Comfort - Climate-controlled heating and air conditioning, fresh towels every 7 days, fresh bed sheets every 7 days

  Eco-friendly - Eco-friendly cleaning supplies

  Need to Know - Weekly housekeeping, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Microwave
  • Dishwasher
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Shampoo
  • Hypo-allergenic bedding available
  • Premium bedding
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Rainfall showerhead
  • Weekly housekeeping provided
  • Bedsheets provided
  • Soap
  • Window screens
  • Eco-friendly cleaning products
  • Paper towels
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

Guest Reviews

• Angela (10/5): - Great location
• Firoz (10/5): - Absolutely loved my stay at Solo Champagne Residence! The room was spotless, stylish, and super comfortable. Great location, friendly staff, and peaceful vibe. Even better than the photos — highly recommend! ⭐️⭐️⭐️⭐️⭐️
• Denise (10/5): - Great property in a very accessible and convenient area
• Hassan (10/5): - Perfect location across from work
• Tina L (10/5): 10/10 - Beautiful rooms, perfect size for 2 people. Close to so many shops and restaurants walking distance. Easy check in process as well as check-out. I will be staying here again!
• Sean (8/5): - Convenient and great location and nice accommodations. Unfortunately not very well cleaned since the last visitor and they had clearly let some food spoil for a long time in the fridge so it absolutely reeked and lingered on any food we put in there. If the cleaning was better between guests it would have been perfect.
• Arthur (8/5): - Overall it was a good stay. The building is new and we'll maintained. Area was quiet, easily accessible to Little Italy neighborhood. On the down side, concierge is not always there, if they're not there, there's a number to call, but it's a phone number to the parent hotel in Toronto, and there's not much they can help with. We got in late at night and the lockbox to the key was jammed. We called the number provided and they couldn't do anything as there's no one they could send to assist. We ended up having to push and pull on the lockbox door for 20 minutes before it opened, it was very frustrating after a long drive. There was some hair underneath the bed sheets, but otherwise it was clean. Everything else was great.
• Louis (10/5): - Great apartment and enjoyed the stay.
• Gail (8/5): - Very luxe condo suite. Good location with some excellent restaurants nearby. Fairly central to most places by car. However, my suite M2, was directly above the parking garage door. Every car the entered and left required the garage door to open and close. The only time it was ever not doing that was between 2-6am. It was otherwise very quiet. If I was staying or more than 5 days, I would have asked to be moved to another suite or find somewhere else to stay.
• Jeff (8/5): - Great Property, Poor Support from Expedia The property is in a quiet residential area, and both the building and the room were in excellent condition — clean, comfortable, and well-maintained. Unfortunately, we had to delay our stay by one day due to my wife breaking her leg. We contacted Expedia in advance to request a simple change to our check-in date. However, they were unhelpful, stating they needed to contact the property manager for approval. Despite this being a reasonable and timely request, Expedia failed to resolve the issue, and we ended up paying for an unused night. The stay itself was great, but the lack of flexibility and support from Expedia was disappointing.
• Ahmad (4/5): Very Disappointing Stay - I recently stayed at the Soho Ottawa and was extremely disappointed with the experience from start to finish. First, the smell in our room was unpleasant and noticeable the moment we walked in. The shower leaked water all over the bathroom floor, making it unsafe and messy to use. On top of that, the internet bandwidth was weak and unreliable, which was frustrating for even basic browsing. The room temperature was uncomfortably warm upon arrival, and we had to contact the concierge to reset the room thermostat before it would work properly. While this eventually fixed the issue, it was an inconvenience that should not have been necessary. We also had to call multiple times just to get replacement towels, which speaks to the lack of attention to guest needs. Overall, between the maintenance issues, poor amenities, and lack of responsive service, this was not the standard of quality or comfort one would expect at this price point
• Joseph (4/5): - Pros: Great location and suite is spacious and clean. Cons: This is NOT a hotel. If you have a problem or issue, the "concierge" is only available during the day. In my case, there was an alarm in the hallway that went off intermittently which lead to some poor sleep during my stay. After 4 days, still not resolved. On the last day, building had a plumbing issue and there was no water. Again, unable to get any help as it was morning. Take your chances booking here; It's a great place when everything works, don't expect resolution when it doesn't.
• David (10/5): - This place was amazing and staff was quick to reply and friendly environment.
• Ben (10/5): - Great overall !
• Cindy (10/5): - The property and the room was awesome everything was perfect. I did wish they had a proper broom and good dish soap im a bit fussy about keeping things clean. But honestly was very impressed with my stay. Highly recommend.
• Niki (10/5): - Highly recommend this.
• Marie-Noelle (10/5): - Location close to the tulip festival and also close to downtown
• Sarah (4/5): - This property is listed as a hotel but is not. It is a condo and set up more like an air bnb. It was far from clean when we arrived. Who knows when the sheets had last been washed. We washed the sheets as soon as we saw the makeup and eyelashes still in on the pillows and sheets in the guest room. In the primary, there looked to be bodily fluid stains on the bed. The sheets were dirty as well. I cleaned the kitchen when we got there as there were still crumbs everywhere and the floors looked like they hadn’t been cleaned in weeks at least. I left a message and called the “emergency” number if concierge wasn’t available and never got a response. The price was in fact too good to be true.
• TAREK (10/5): - Complete turnkey living: stylish, comfortable, and ready for anything—from cooking to remote work to entertaining guests. • First-rate amenities: gym, pool, rooftop, lounges—all without leaving home. • Strategic location: pick your preferred vibe—Downtown hustle or Little Italy charm. • Hybrid lifestyle: a condo’s privacy meets hotel‑level service
• RUOCONG (8/5): - Great location, close to everything, and quiet.
• Armand (10/5): - Beautiful place
• Lyne (8/5): - Very nice apartment, clean and quiet. Hot tub did not work which was a little disappointing.
• Yotam (10/5): - Highly recommend!
• Dean (8/5): - With doors and garage requiring fobs to enter the hotel felt very secure and safe. The apartment was well equipped with full kitchen and bathroom supplies. The bed was comfortable, and the room was quiet. Unfortunately, it was not exactly the same as the photos on the Hotels.com website. The floor boards were coming apart (a potential tripping hazard) and the paint on the bathroom walls was peeling. Also, the photos indicated a balcony, yet my room did not have one. Being near Little Italy and Dow’s Lake made it easy to find some nice restaurants and pubs just a short walk away.
• Charlene Denise (6/5): - Decent stay, but not as expected. Location was nice and within walking distance to Little Italy, which was lovely. However, the Concierge never did answer any of my phone calls during my stay and general interactions could have been friendlier (I suggest being prepared to state that you are there for a short term stay and in which room before they abruptly ask, "Who are you?" so it doesn't catch you off guard). I'd ask to avoid a mezzanine level booking if possible (we were assigned this and it was a bit disappointing). Room was very hot for the duration of our stay despite adjusting the thermostat, drinking glasses were chipped and not very clean, and maintenance work started just before 0730am above our room which was not anticipated nor were we informed about it. Generally, it was a decent place to put our heads down as we were out for much of the day but for the amount paid, I would definitely consider other options.
• Joseph (8/5): - kitchenette was nice feature and having the washer and dryer was convenient, they even included soap for a load. Water pressure in the shower was low for my liking. Some of the flooring, especially around the washer and dryer was popping out, which is a little unprofessional. Everything was great otherwise.
• Brytny (8/5): - Everything about the building and our unit was really amazing. Everything was very clean and we had everything we could need in the unit. We had a good stay there. Our only complaint were the doors felt like they weren’t fitted properly and really hard to close. Specifically the ones in the main bedroom. The apartment door was also hard to latch close.
• Karen (8/5): - The property was very nice, perfect size, close to everything and quiet. We very much ch enjoyed buoyed our stay and will definitely return
• Kipp (10/5): - Great place to stay if doing business in Ottawa, gives you that at home feeling!
• Beth (10/5): - Great location, close to the train, and quiet.
• Todd (10/5): -
• Fran (10/5): - We loved the property. We just wished we had more information on using the television! Couldn’t figure it out at all!
• Zoie (10/5): - Beautiful building. We really enjoyed our stay.
• Delores (10/5): Great stay in Little Italy - Very comfortable 2 bdrm 2 bathroom apartment. Checkin was quick and easy. Quiet, clean, safe building. Comfortable beds. Walkable area. Located in Little Italy with lots of restaurants within a block. Confectionery close by for grocery items. Close to Commissioners park and Dow’s lake. Short drive to museums & Parliament Hill.
• Mahala (8/5): - Loved the option of underground parking.
• Martha (6/5): - There were some really great things about staying at Soho Champagne, and some not so great things. Let's start with the good...we loved the location - close to Dow Lake and Little Italy. There are tons of great restaurants within walking distance. It was dog friendly. Our apartment was very nice - modern, clean and plenty of room! The bad part was the lack of communication. I was told I'd have check-in instructions 24 hours in advance. I didn't. I had to contact Expedia who contacted the property to get instructions. Only then did they come. The person behind the front desk was not friendly. He was efficient and all business, and wouldn't answer questions until he had completed his whole speel. He did offer check-in information, but not in a friendly way at all. I felt like I was bothering him. We wanted to park our car in the lot below the building, but we had a cartop carrier on it, and the same guy at check-in came out and very firmly and explicitly told us not to try to park there. .Luckily there is a surface lot next to the Soho Residences, and as long as you're not moving your car, it's actually cheaper than using the Soho Underground lot. When I left, Soho Champagne charged my card again for $25 with no explanation. I had to ask once again for an invoice that was supposed to have come immediately after we checked out. All in all, the lack of communication put a damper on our stay.
• nancy (10/5): - The air conditioner in the unit was not working so the unit was very hot. Particularly sleeping at night. Also the kettle was broken. Otherwise the unit was beautiful. I would stay there again and highly recommend to my friends and family.
• Sarah (8/5): Great! But where is my Bill? - I had to extend my stay by a day for business. SoHo was able to do that, which was great. However, I have requested the receipt for the extra day a few times now and have not received a reply. I need the receipt so that I can claim the business expense.
• Lalindra (10/5): - Clean and easy access
• Petra (10/5): - Great property and location. Great space. Very clean and comfortable. We will book Soho residences for future travel.
• Sandra (2/5): - I do not recommend poor in hospitality. I stayed in a room where there was lots of dog hair or cat who knows not up to my standards. Overall, I did not like my stay here, so do it at your own risk. And their garage door hit my car. They did not do anything about it and were very rude towards me. Terrible stay I do not recommend.
• Joe (10/5): - Super convenient location
• Wanda (Wendy) (10/5): - So close to train!!
• Gursharan (10/5): - Over all good
• Cliff (10/5): - Beautiful place
• Chen (6/5): - The condition of the suit is good, the washing machine is dirty, and the mattress of the bed was really uncomfortable compare with any other hotels my wife and I stayed. Could not sleep properly due to the sunk mattress surface, and both our back hurts after sleeping. If this can be solved than overall is good.
• Joe (8/5): - Very difficult to contact on the weekend so had a hard time confirming after hours check in and parking option. Otherwise, this place is great
• ainsley (10/5): - Everything was perfect
• Joe (10/5): - Kitchen is a bonus. 82" parking perfect
• Verified traveler (10/5): - This is an amazing place to stay!
• Christina (8/5): - Very clean, spacious, modern space. Some toiletries provided. Great location in Little Italy. Great value for price. Nice amenities in the apartment. Parking underground for a fee. Two areas for improvement are 1. The mattress in my unit was a little warped in the middle. Not as comfortable as I had hoped. 2. Communication is limited. I did not get the check in email but got there for check-in before concierge closed at 5. They did not respond to my message on Expedia about parking. When I called, nobody answered. Took three tries to get someone on the phone. Very helpful once I reached them. This is not a traditional hotel set up so I understand communication can be limited but this is an area for improvement. That said, I would definitely return as I have the process down pat now.
• Liz (8/5): - The property was very nice, but the unit we had was directly over the entrance to the garage, and we could hear the overhead garage door opening each time. The windows looked right out onto the front entrance. Would've preferred blinds that came down from the top, to let in light but maintain some privacy for the bottom half of the windows which were to the floor.
• Irina (10/5): Happy customer - Super helpful staff, comfortable apartment, very clean, convenient location! My go to place for business once a month for a year now and moving forward!
• Lianne (10/5): - Wonderful view and the bed was really comfortable
• Galit (8/5): Mostly Wonderful with some internet service issues - The place was really stunning, and convenient location but there were a few things that made it not as stellar as it could have been, the Internet was spotty and crashed twice and not having a staff person at concierge at all times mad with impossible to maneuver. I missed a meeting this morning because by the time the concierge opened their office I couldn't hook on to the Internet. The checking i process, although explained well and hospitality attitude professional and good, the fact that there isn't assistance at all times makes it so that you have to fend for yourself to understand things k your own and if internet as an issue (because you're a guest from outside of Canada) then you may encounter issues. All in all, it was a pleasure and I would definitely come back, I would just be more careful ony expectation for how to schedule meetings
• Kurt (10/5): Great Stay - Nice place in a good location.
• Greg (10/5): - Big, clean and modern. Indoor parking (especially in winter) is a big plus.
• sharon (8/5): - This is a beautiful modern property unfortunately only one restaurant within walking distance. The price was reasonable for a couple of nights
• Sebastien (8/5): - It's was nice
• Eliza (10/5): - We have stayed here many times and we always feel right at home.
• Paul (8/5): Nice location. - Second time staying here. Great location. Parking is excellent and easy to get up to the room. Room was great. Front desk was terrific. Gym was nice. Mattress smelled of humanity, so it either needs a deep cleaning or be replaced.
• Roberto (8/5): - Clean the carpets, there is a musty smell. I like the place and would like to continue to stay there considering I go to Ottawa every month. But the smell bothered me so much I had to go buy a candle at the store.
• Junsong (6/5): - this place is clean and easy to access. i was on the first floor and enjoyed the stay. Gym is fine too. the only issue is communication. i can’t find anyone to ask for anything at the reception, even during the day. i have no idea that there is extra charges. not a big extra amount but i’d like to see the receipt and items. if you are the type of person that will need room service or change towels, don’t book here.
• Dominic (8/5): - Place is really graet
• Richard (10/5): - When checking in everything was very organized. It would be helpful to get more details about the underground parking and elevator access from the parking garage.
• Joy (10/5): - I really liked staying in apartment-style accomodations which were modern, spacious, and clean. I only took off one star because I had to wash the dishes in the cupboards before I used them. I guess the previous person didn't wash them properly and the cleaners didn't notice and rewash them. The building next door is still under some indoor construction and there's construction on the end of the street but that will be temporary. The Line 2 O-train will open soon too and the Dow's Lake station is less than 3 min away. Being able to walk over to Dow's Lake was nice to relax in the morning. It's easy enough to get downtown with only one transfer on OC Transpo. Note that there are no walkable full grocery stores so it's best to do groceries downtown.
• Sandra (10/5): - I like everything about this place
• Ivan (10/5): Luxurious Stay - This hotel offers a perfect blend of cleanliness and luxury, making it an ideal choice for anyone seeking a truly comfortable and stylish stay.
• Craig (8/5): Good for the money, but better comms needed - It’s a good place for the money. However, communication could be better and instructions if checking in after hours was unclear. We had some confusion figuring out how to get in and finding our parking spot. My wife would like to add that the water pressure for the shower was terrible.
• Samira (10/5): - Please keep doing what you doing. Amazing
• J (8/5): - We stayed in a 1 bedroom unit on the 6th floor. Some of the pictures make it look like you will stay in a townhouse on the ground floor but that's not the case. The unit was clean, modern and comfortable and very sound proof. We only heard neighbours when they were in the hallway. The building is very close to the otrain station which will be great when it opens but also means you hear the train bell every 10 minutes through the window from early morning to late at night (train testing was underway when we stayed).
• Shelly (10/5): - Construction onsite, noise and being woken up at 7am!!!
• Denis (8/5): - Location was great. Condo needed more basic amenities like dishes, glasses, etc. Front desk was courteous and helpful.
• Verified traveler (6/5): Clean and pretty, but disappointing - Disappointing stay for what I thought would be. Suggest staying at a nice hotel unless cooking is important (or air bb). Parking - was extremely difficult to reach anyone to get parking. The reservation says to contact. I kept getting this online "concierge" which was very useless. Said I was reserved for parking but I wasn't. I finally reached someone, a human - she was very nice and reserved me for it. The apartment - lots of construction going on - lots of noise. The main issues were: one of toilets constantly "slowly flushing" - could hear it all day. During the day, can hear neighbours bouncing some kind of ball or something. At night in the main bedroom I realized the wall to the other apartment was not "complete" - the seam against the window, I could see light through into the other apartment! This explained why I could hear absolutely everything the person next door was saying and doing. I had to sleep in the other room - that bed was uncomfortable. The gym - doesn't work after a certain hour, which sucked because of the work days I was having. Doesn't say anywhere. The wifi - it is not good. If you need reliable wifi, don't stay here. I did email the concierge explaining the issues and I got no response whatsoever. The apartment is otherwise very clean, the TVs work well and I was able to cook my meals which was great. Bed in the main room - comfortable. Other bed terrible. I decided to leave the day before because I needed good wifi next day
• John (10/5): - Central to Ottawa. Room was quiet and very comfortable. At the time of my visit there was alot on construction. Construction on the SoHo and croad construction on Carling Ave near the hotel.
• Elena (10/5): It was a delightful experience to stay at Soho! - We can't say enough great things about our stay. It was a blend of comfort and style, very modern apartment type accommodation in high rise building with underground parking. We stayed at a 2 Bed | 2 Bath condo with a full kitchen-convenient to get your day started with a home made breakfast. From easy instructions to self-check in after hours to getting extra towels, info on amenities to use or sight-seeing tours not to miss, our interactions with on-site concierge were wonderful. Location was very convenient next to " Little Italy" and only 15 min away from Parliament Hill. Father and son enjoyed a hot tub after a days of exploring Ottawa and Montreal. Thank you for excellent service and delightful experience. We would certainly recommend this place to friends and consider for repeat visit.
• Ruvarashe (10/5): - Loved everything about this property! The Staff is excellent and the property feels like home away from home!
• Shamie (8/5): - Spacious and clean apartment with adequate amenities.
• Lorraine (10/5): - Near Little Italy
• Rianna (8/5): - A new development area so expect maybe some construction in the area, however my stay was a nice apartment feel, updated amenities, balcony and overall perfect for extended days as there’s a full kitchen felt like a place I would live. Found only issue very tight and limited underground parking, and wish in that area to make your way to lobby/room—it would be nice if the building would have automatic door openers. As think would make the place more accessible
• Brian (10/5): - Everything was good except the blow dryer was too weak. Overall, we enjoyed the stay.
• Adrian (8/5): - Unit smelled like a smoking unit. Coffee maker did not work. Convenient location and comfortable unit for longer stays.
• Tracey (10/5): Great stay - Great hotel in a convenient location near restaurants and shopping and is very walkable with paths and waterfront.
• Susan (6/5): - We liked the location and quietness in the building. It was also great having a washer and dryer in the suite. The parking lot was filthy! The furniture was worn out! The deadbolt on the door would not work. We were there for five nights. We were given two bath towels and one bath mat. I had to wash them daily.
• Kayla (10/5): - I loved the atmosphere
• Jody Bokombe (6/5): - This will be my 3rd time booking at this SoHo location! The first two time everything was 5/5 however this time around not sure due to the rate being lower this time around the unit offered this time had couple mishap. The rail of the door of the room to the bathroom was lifted, no cooking knifes were available, bathroom sink handle was not the best which effected the plumbing water adjustment, wifi connection disconnected and one of the remotes weren’t working and the back door of the ground balcony was not locking the best. Overall 3.5/5
• Scott (10/5): - Everything was as expected. Great location and lots of room.
• Carl (10/5): - Always easy to checkin and the room was excellent. Very good value.
• Chelsea (10/5): - Lovely view and well furnished! There’s a bit of construction next door
• Christine (10/5): - Wry private
• ROBERT (2/5): - Main entrance was partially closed off. No obvious indication of where to check in. No concierge was present when we arrived. Big banner on building says to go to other side of property for rental info. Other side of property is new unfinished construction. Major party (LOUD) in the room across the hall on Sat night, construction noise promptly at 7AM Monday. Room was not bad but the open layout provides for no privacy. TVs very difficult to control (would not respond to even simple remote commmands such as Volume). Just saw an unexpected extra charge on my credit card from Soho Champagne after paying in full in advance through Orbitz.
• Carole (8/5): - Location was good, close to park and walkable to train. Apartment was spacious. No baking sheets/pan or oven safe dishes. Bit walkable to grocery stores howver there is several small deli stores with the essential groceries. Parking is $16 per day.
• Anna-Belle (10/5): Perfect! 100% pet friendly - Super! 100% pet friendly. Really nice neighborhood!
• Debbie (10/5): - 5 star review! This property has it all! Great location (Little Italy!), close to the Tulip Festival, and a bike path right outside the back door. The suite was fully equipped, clean, tastefully decorated (monochromatic), bright, spacious. Underground, controlled entry parking. Great front desk staff- very accommodating. Only two complaints - the bed was very soft/unsupported - perhaps older than the rest of the furniture? - so much so that I felt there were two "body troughs" in the mattress. Slept much better on the couch. And then, what's with the US-themed throw pillow? (Stars and Stripes, Statue of Liberty, NYC). Ottawa is our nation's capital and IMO, any decor depicting nationalism should be Canadian, not American. (Or neutral, as all the other artwork was.) Just something to consider...
• Phillip (4/5): - ceiling light at front door blinking or not working. inadequate supplies for kitchen. 3 TVs in unit, and none would connect to Netflix or Amazon.
• Isabelle (10/5): Great place to stay - I am always trying to stay at that condo. Clean, interior parking available, able to cook and my laundry.
• J pierre (10/5): - Always a great day. I’ll keep going back.
• Olana (10/5): - There’s lots of construction in the area. The property itself is wonderful.
• Nathan (6/5): - These apartments are good from far, but far from good. The finishings look nice, but if you look closer you will see that the place is built very cheaply and even though it is new, many things are falling apart already.
• Frederick (10/5): - Great property, good location for dining options a short walk away.

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