Mercure Hangzhou Qianjiang

Name: Mercure Hangzhou Qianjiang
Address: 52F Building 2, Fortune And Finance, Center, No37 Eastern Jiefang Road, Hangzhou, Zhejiang, 310020, Hangzhou, CN

Location: 52F Building 2, Fortune And Finance, Center, No37 Eastern Jiefang Road, Hangzhou, Zhejiang, 310020, Hangzhou, CN

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Recreation and Relaxation
Indulge in our 24-hour fitness center or unwind in the serene garden while admiring the view.

Culinary Delights
Savor international cuisine at Cui Yuan restaurant, grab a coffee at the cafe, or enjoy a drink at the bar/lounge.

Luxurious Comfort
Experience a comfortable stay in our 162 air-conditioned rooms with modern amenities like flat-screen TVs and rainfall showers.

Come stay at Mercure Hangzhou Qianjiang, where luxury meets convenience. Benefit from our business center, concierge services, and more!

Important Information

Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Fitness facilities
No single-use plastic straws
No single-use plastic stirrers
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Porter/bellhop
Smoke-free property
Parking (limited spaces)
Access to nearby indoor pool
Free self parking
24-hour fitness facilities
Infant/toddler toys
Water dispenser
Shopping mall on site
Gated community
Wheelchair-accessible on-site restaurant
Change of towels (on request)
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
Reusable cups only

Rooms Available

Superior Room, 2 Twin Beds

2 Twin Beds
280 sq feet

Internet - Free WiFi
Entertainment - 55-inch flat-screen TV with digital channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Room service
- Free WiFi
- Rainfall showerhead
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Change of towels (on request)
Superior Room, 1 King Bed

1 King Bed
280 sq feet

Internet - Free WiFi
Entertainment - 55-inch flat-screen TV with digital channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Room service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Change of towels (on request)
Superior Room, 2 Twin Beds

2 Twin Beds
280 sq feet

Internet - Free WiFi
Entertainment - 55-inch flat-screen TV with digital channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Room service
- Free WiFi
- Rainfall showerhead
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Change of towels (on request)
Deluxe Room, 1 King Bed, River View

1 King Bed
344-sq-foot room with river views

Internet - Free WiFi
Entertainment - 55-inch flat-screen TV with digital channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Room service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Change of towels (on request)
Standard Room, 1 King Bed

1 King Bed
258 sq feet

Internet - Free WiFi
Entertainment - 55-inch flat-screen TV with digital channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Smoking And Non-Smoking
Noise-free guestrooms cannot be guaranteed
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Room service
- Free WiFi
- Rainfall showerhead
- Noise-free rooms not guaranteed
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Change of towels (on request)
Superior Room, 1 King Bed

1 King Bed
258 sq feet

Internet - Free WiFi
Entertainment - 55-inch flat-screen TV with digital channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Smoking And Non-Smoking
Noise-free guestrooms cannot be guaranteed
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Room service
- Free WiFi
- Rainfall showerhead
- Noise-free rooms not guaranteed
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Change of towels (on request)
Deluxe Room, 2 Twin Beds, River View

2 Twin Beds
344-sq-foot room with river views

Internet - Free WiFi
Entertainment - 55-inch flat-screen TV with digital channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Room service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Change of towels (on request)
Executive Room, 1 King Bed

1 King Bed
344 sq feet

Internet - Free WiFi
Entertainment - 55-inch flat-screen TV with digital channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop workspace, safe, and phone
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Room service
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Change of towels (on request)
Executive Suite, 1 King Bed

1 King Bed
344 sq feet, located on the top floor

Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi
Entertainment - 55-inch flat-screen TV with digital channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Room service
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Location - top floor
- Change of towels (on request)

Guest Reviews

Jacob (10/5): good stay, would go again - the stay was great. good location and very scenic view from the lobby. the hotel room is small but very nice and super affordable. the breakfast buffet was limited but still good enough; the price is a 1/4 of what i'm used to paying so i thought that was a deal.
Xinxin (10/5): 很好 - 出乎意料的好，风景特别赞，然后价格很便宜，超高性价比
Ben (4/5): Awful customer service - I’m afraid I’m guilty of staying in many great hotels and never getting round to leaving positive reviews. Unfortunately the Mercure Hangzhou has frustrated me so much into leaving a negative review. Whilst travelling in China and only having a small amount of conversational Manderin, you choose to pay a premium to stay in a Western (French) owned hotel with the expectation they speak English (or even French) Nobody speaks anything other than Chinese so everything is spoken into their phone to translate - which is effectively useless and incredibly aggravating. You can’t charge breakfast or drinks to your room; apparently the bar/restaurant is a different company so individual charges for every transaction required - I’m not sure why they require a credit card deposit as you can’t use it for anything?!? Really don’t understand as bar is in the hotel lobby. The rooms have unbelievably noising ventilation running all night keeping you awake. Trying to use the crazy light switches is “interesting” As for customer service, I’m afraid it was just terrible start to finish. Management need to take a serious look at themselves and how they encourage the team to interact with their guests.
Verified traveler (8/5): - การเดินทางสะดวกอยู่ย่านธุรกิจ การเงิน แต่ถ้าเป็นนักท่องเที่ยว ไปทะเลสาบชีหูหรือที่อื่นๆ ถือว่าไกลนิดนึง เพราะถ้าจะไปสถานที่ท่องเที่ยวเหล่านั้น ต้องนั่งแท็กซี่ไป
Verified traveler (8/5): - 除了第一個晚上沒有空調，房間很悶以外，其他都好
Verified traveler (8/5): - It was close to our convention venue (Intercontinental Hotel) and reasonably price. Good value for money. Staff were friendly.
CHIH YEN (10/5): 價格實惠，房間好服務也好 - 這次是用超優惠價格入住五星酒店，五十幾層的高度實在是前所未有的入住經驗，服務態度好，早餐也好吃，下次也會選擇入住
Joe (4/5): - The hotel stank of smoke. Even tho a newly built hotel the rooms looked tired and were not cleaned properly. Bathroom smelt of clorine. Possitive, staff were nice and very helpful with the lanague barrier.
Siu Lan (10/5): - 酒店非常近地鐵，往機場不用30分鐘
CHIH-HUNG (10/5): 乾淨清潔舒適 - 酒店位在辦公商圈，附近很多特色的辦公建築，還有個OUTLET，酒店大樓前面有麥當勞與便利商店，晚上不怕肚子餓沒東西吃；酒店大廳在辦公大樓52層，辦理入住與退房都很快速，辦公大樓店電梯不能直接到酒店各層，必須轉換電梯，還算安全；房間不大，但是乾淨清潔，睡床也舒服，電視頻道很多，還看了免費的電影節目，插座上有USB充電孔，可以看出酒店在小細節處的用心
Verified traveler (6/5): Did not meet my expectations - Actually, I was quite disappointed with the lack of English of some of the staff, as well as the cleanliness in the room. The shower glass was definitely not cleaned for a while and there was fluff in the room on the floor. The hotel has a wonderful view and nice facilities but lacks the basics to be a good quality hotel. As it is quite a new hotel, hopefully things will improve.
Scott (10/5): Fabulous Views - Stay here for no other reason than the views. Simple accommodations, simple breakfast buffet. Staff are friendly and trying. Have no idea why housekeeping must run vacuum in lobby at 730am everyday. Very Loud machine.