Five Volcanoes Boutique Hotel
Location: B.P. 3103, Kigali, Cyuve, Cyuve, RW
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Indulge in onsite massages and bask in the outdoor pool. Enjoy complimentary Wi-Fi, concierge services, and a lobby fireplace for added comfort.
Dining Experience
Savor delicious meals at the hotel's restaurant or opt for convenient room service. Unwind with a drink at the bar/lounge and start your day with a complimentary buffet breakfast.
Convenient Facilities
Benefit from dry cleaning services, a 24-hour front desk, and multilingual staff. With a roundtrip airport shuttle and free parking, your stay is hassle-free.
To experience the epitome of luxury and convenience, book your stay at Five Volcanoes Boutique Hotel now.
Important Information
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 10:00 AM
Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Fireplace in lobby
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Concierge service
- Wheelchair accessible
- Elevator
- Fireplace in lobby
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Smoke-free property
- Pool umbrellas
- Tours/ticket assistance
- Free self parking
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Free buffet breakfast
Rooms Available
-
Deluxe Double Room Single Use
1 King Bed
323-sq-foot room with a balcony/patio
Layout - Living room and dining area
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Desk
Comfort - Daily housekeeping and fan
Non-Smoking
Max Occupancy: 2 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Fan
- Private bathroom
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Separate dining area
- Separate living room
- Balcony or patio
- Bedsheets provided
-
Deluxe Double Room
1 King Bed OR 2 Twin Beds
323-sq-foot room with a balcony/patio
Layout - Living room and dining area
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Desk; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and fan
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Fan
- Private bathroom
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Separate dining area
- Separate living room
- Balcony or patio
- Bedsheets provided
Guest Reviews
- Kim (10/5): - Great hotel where staff went out of their way to make me feel welcome and provided excellent service. Restaurant food was delicious. Was only a short visit - wish I had longer to enjoy. Reason for visit was gorilla trek.
- Verified traveler (2/5): - This hotel is absolutely horrible! It is incredibly overpriced, at the same rate as a Luxury Hotel, but they have service comparable to a Motel in Rural Alabama. They don't have a restaurant, they have a cafeteria with a fixed menu. The portions are tiny (cheap) and I left each meal still feeling hungry. They do not have internet in the Rooms. They do not stock their minibar. Half of the electrical outlets in each room do not work. The entrance of each room is accessed through a back alley walkway so that the rooms feel like a Maids Quarters. Each room is built out of cinderblocks and no insulation, so it is very cold at night. The bathroom showers do not drain correctly so the bathroom will flood during a shower. The rooms are not properly cleaned for new guests, and running your finger along surfaces yields a large amount of dust. Criminally Overrated!
- June (10/5): - Lovely pool to relax by. Terrific staff and food.
- Joakim (10/5): One of the best! - This was one of the best hotel experiences i have ever had! The staff was so welcoming and helpful. They even clean your hiking boots. I would come back just to stay here one more night.
- Robin (10/5): - Lovely relaxing hotel - Woken by stunning birdsong, terrific views of the volcanoes, excellent food and great wine selection. I had wonderful service from the small & dedicated staff. They arranged a super guide (Honore) to take me gorilla trekking. Couldn’t fault the place!
- Milli (10/5): - Lovely staff, nice pool and good food. We stayed in a deluxe room which was lovely and spacious. The rooms are a little dark but have a nice little terrace with two comfortable chairs. Nice touch to have a fridge/minibar and kettle with coffees and teas supplied. I had a massage which was excellent and the cleaning of the boots post trek and snack pack provided all were nice touches that added to our positive experience. Would definitely recommend staying here!
Photos
