Choice City Hotel

Location: L9 - Mall BG Junction Jl. Bubutan 1-7, Surabaya, id

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Lift / Elevator
• Express check-in/check-out
• Soundproof rooms
• Massage services
• Karaoke
• Shared lounge/TV area
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Playground on site
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Japanese garden
• Secured parking

Rooms Available

• Superior King or Twin Room

  1 King Bed OR 2 Twin Beds

  226 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LCD TV with satellite channels

  Food & Drink - Room service (limited) and free bottled water

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, slippers, and towels

  Practical - Desk

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Premium bedding
  • Free WiFi
  • Bedsheets provided

• Deluxe Twin Room

  The twin room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and slippers. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double Room

  Providing free toiletries, this double room includes a private bathroom with a walk-in shower and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a tiled floor as well as garden views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Window
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Twin Room

  This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior King Room

  This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• ESPOSITO Antoine (10/5): -
• eko family (6/5): - Lokasinya di dalam mal Berisik
• Holyanna (10/5): - very good
• Didiet (8/5): -
• Carla (9/5): -
• JUI-YUAN (10/5): 價格划算，因為是在mall高樓風景不錯，樓下有商場可以吃午晚餐很方便，他要從mall的一樓進去，警衛會帶你去坐中間的電梯，要按到頂樓因為在mall最上面 - 價格很划算
• AgusNurul (7/5): - location was good cleanliness, from the sheet, wall and bathroom need more attention.
• Justė (9/5): -
• Christoph (9/5): -
• Michael (9/5): -
• Aise (9/5): Nice hotel at the top of a mall, great value for money. - Awesome, good value, friendly staff, was upgraded to larger room for free, very clean and spacey. During my stay, only a la carte breakfast was available. Disappointent as I wanted to try out the buffet, but plenty of food options just downstairs in the mall.
• Heence C.S (8/5): - Location
• Wan-hwa (Hannah) (9/5): - The location is very convenient. Our bathroom had water leaking somewhere. We asked more towels to wipe the water, so didn't bother us too much for 2 nights stay.
• AUMARY (8/5): -
• janusz (10/5): - Wygodny pokój świetne śniadanie z pięknym widokiem na miasto dobra lokalizacja
• Andrea (10/5): - Ottima posizione, all’interno di un centro commerciale, molto comodo per qualsiasi necessità. Camere spaziose e pulite. Colazione ottima e personale molto disponibile.
• Mathilde (8/5): -
• Adi (9/5): -
• sarah (6/5): - Lit confortable, personnel agréable et arrangeant Il faut investir dans un aspirateur, la balayette ne suffit pas. Il y avait des cheveux un peu partout au sol dans la chambre et la salle de bain.... J'ai connu des hôtel moins chers mais plus propre. Accès pas très intuitif, c'est au niveau 9 du centre commercial mais il faut changer d'ascenseur pour y accéder. N'hésitez pas à demander aux agents de sécurité quand vous arrivez la première fois.
• James (8/5): -
• James (8/5): Great location, very helpful and friendly staff with 24/7 reception. -
• Sandi (5/5): - Lokasi bagus Kamar kurang bersih berdebu..lantai kamar mandi licin menyebabkan saya jatuh..bahaya sekali. Ukuran King bed ternyata palsu hanya gabungan dari dua bed kecil
• Rosalie (8/5): -
• Willem (9/5): Good value for money - Very central and great very friendly staff !
• Rohaizan (8/5): Good for an overnite. - Good for a stopover to Bromo or the coastal towns In a mall and hard find the main entrance as the hotel is on the 7th Floor
• gregor (9/5): Xius made my stay Perfect - Helpful service, cleaningness
• Banks (8/5): Very happy - Great place, I would stay here again The shower setup
• Rolf (9/5): -
• Lea (10/5): Sauberes Hotel in zentraler Lage - Schöner Ausblick aus dem sauberen Zimmer, sehr freundliches und hilfreiches Personal
• Elisha (10/5): - Wonderful stay. staff are so friendly. Beds are sooo comfy No hairdryer
• GusTirrinin (8/5): - Cama cómoda, desayuno bueno y estás en un centro comercial por lo que para comer o cenar es solo coger el ascensor. Las instalaciones deportivas están un poco viejas, por ponerle un punto mejorar. Nada grave
• Olga (10/5): -
• Riccardo (10/5): Ottimo soggiorno a Surabaya - Tutto perfetto ! Ampia camera luminosa e pulita, colazione a buffet (non inclusa ma economicissima) con una scelta infinita. Al 9 piano di un centro commerciale: nelle 12 ore di apertura avevi a disposizione decine di ristoranti e di negozi. Prezzo ottimo ! Francamente nulla da criticare. Se fosse possibile me lo porterei dietro nel viaggio in Indonesia che sto facendo 😃
• MOHAMAD (10/5): -
• Bilal (10/5): -
• Luka (8/5): Good not great - The fact that the hotel is on top on a shopping centre is awesome. There was plenty of hot water which we struggled with in other parts of indonesia. Breakfast was decent and had a few choices. There was a smoking area in the hotel so that we didnt have to go all the way downstairs. The cleanliness was very poor. The sheets and towels were very dirty. Also housekeeping didnt even change the pillow covers. Another thing that bothered us was the elevators. It took ages for it to even come to your floor and then it took time to get to the floor you want to go.
• Rafael (8/5): - Buen desayuno y personal muy amable Todo ok
• Szilveszter (10/5): Remek hotel a pláza tetején. - Nagyon kellemes hotel egy Plaza felső emeletén. Közel a régi városrész, kínai negyed és sok minden más. Van rengeteg étterem a plázában is de a környéken is, mindenféle. A szállás jó, tiszta, az ágy kényelmes. Reggeli svédasztalos, bőséges választékkal. A személyzet kedves, segítőkész. Szívesen megszállnánk itt újra és másoknak is ajánljuk. A wi-fi is jól működött mindig.
• Valeria (10/5): -
• Tracey (10/5): Good value for money - Good location at the top of mall with easy access in the glass lift and by taxi to tourist sights. I managed to walk there from the railway station. I got an upgrade on the room so definitely value for money for me.
• Alice (10/5): - Very comfortable room in the center of Surabaya. The hotel is located inside a mall, which is amazing, as it offers a wide variety of restaurants and shops. The staff was incredible. They helped us book the train and fulfill all our requests.
• Wahyudi (10/5): -
• Benedetta (7/5): - Pulizia della stanza accettabile Posizione comoda per una passeggiata nel centro di surabaya (che non offre granché) Caos del centro commerciale per raggiungere la stanza Ho richiesto un phone che non mi è mai stato portato Pulizia delle lenzuola scarsa
• Rajendra (7/5): Zozo - Vlekken op laken, geen tot weinig optie voor vegetariërs bij ontbijt. Vlieg in nasi gevonden.
• Vivien Ary (10/5): It was good and excellent the service is very good - Very clean The toilet there is smelll
• daniela (9/5): -
• Christian (9/5): - C'est propre et silencieux. Il y a une salle de musculation et un centre commercial aux premiers étages.
• Sugi (5/5): Lokasi tengah kota mudah di jangkau mencari area restaurant tmpt wisata - Mudah mencari mkanan lokasi dekat area food rest Tidak ada
• Minh Tai (10/5): - Situé au-dessus du centre commercial, très pratique pour faire des courses. Après il n'y a pas de petits warung à côté Chambre propre et lit confortable
• Alessio (10/5): -
• Mélanie (10/5): - Hôtel super, matelas très confortable et petit déjeuner excellent avec beaucoup de choix. Très bon rapport qualité prix
• CHUN KIT (8/5): 房間大 價格便宜 - 浴室清潔需要改善，排水位有昆蟲。 其他都幾好。
• Wulansari (5/5): Passable -
• Aura (8/5): Convenient place for transiting in Suyabara for one night - The staff is very kind and helpful, the hotel is at the top floor inside a mall, which made really convenient to dine for dinner in the food hall, surrounded by locals with lots of food choices. I felt also very safe. Despite signals on the corridor to be quiet, lots of guests marking noise also late in the night. Very disrespectful guests chatting loud in the corridor after 11PM with kids playing with their door ring bell until I woke up, and had to scold them by shouting from my door for them to stop. Other guests returning around 1AM in their rooms as well being noisy too.
• Dr (9/5): Superb - Clean and nice place
• Jong (8/5): Very good -
• Duncan (7/5): Great base for a couple of days in Surabaya - Perfect location to set up base for a couple of days after a long flight (about 30 mins drive from the airport). Effective aircon and comfy beds, plus it's within walking distance of many sights. Being in the mall was especially helpful for supplies and easy food options! And the staff were lovely! It was a little run down and the towels didn't smell especially fresh, but still great value for money.
• Danendra (9/5): Superb -
• Dian (9/5): Recommended family short stay and transit. - One stop stay for accommodation, shopping and eat. Lokasi ada di tengah kota, dekat dari airport dan terminal. Recommended untuk yang cari short stay atau transit. Nope.
• Robert (8/5): - L9 of the BG Junction Mall. Great service from the staff. Relatively comfortable room with the exception of the lingering smell of cigarettes. Good a/c and wifi. Many food choices inside the mall.
• Jeremy (9/5): Excellent central accommodation - A very pleasant well priced hotel, at the top (level 9) of the BG Junction Mall, from which there are fine views, especially of the iconic Empire Hotel half a block away. Also otherwise well located, within easy strolling distance of the main railway station and most of the central city sights (including the submarine if it's not too hot and humid and you like walking). If you arrive or depart outside shopping hours, the friendly security guards will help you find your way in or out. My room was very large, quiet, comfortable and spotlessly clean, there was hot and cold drinking water in the corridor. and also a small gymnasium if you wanted/needed it. The in house restaurant is for breakfast only, but the adjoining shopping mall and children's entertainment centre has good food courts on several levels, with a wide variety of local, Japanese and western cuisines on offer. I tried several of the local cuisine outlets and they were all good. If you're adventurous, you can also try the street food and other restaurants / cafes in the streets nearby. Highly recommended.
• Domingo (9/5): Superb - Nice staff
• Gareth (8/5): Decent cheap stay - Central hotel with rooms running around the 9th floor. Panorama from the restaurant. Room was great everything worked. Not a great choice with the tv but was ok. Shower hot. AC very good with good WiFi. Breakfast was a bit miserable I arrived halfway through serving and hardly anything left.
• Heence (8/5): Very good - Was my second time Here, and Looks Like they are improving. Thank you for the free room Upgrade! They should replace the electric kettle because its already rusty inside.
• Ng (8/5): Very good - central location no frills walls are thin
• Ng (8/5): Very good - clean and central, the best city hotel you can get
• Neill (8/5): Very good -
• Rene (8/5): Very good - The directions to the reception (9th floor in the mall) could use some improvement. The room was somewhat noisy and not particularly spacious. The air conditioning worked properly only after being checked by maintenance. The volume of the [irritating] corridor music was at times a bit too loud.
• Marcel (9/5): Superb -
• Kiyoshi (9/5): Superb -
• Wayne (8/5): OK accommodation once you can find it. - Room was comfortable and clean. Signage/Directions to Reception … on L9 above shopping mall … was inadequate when arriving by private vehicle.
• Rachel86* (8/5): Very good - Great hotel and large room, nicely decorated and garden outside. Great location at the top of a mall. Loads of shops, food options. The gym isn't really a gym, only 1/2 machines and the air con wasn't on so took ages to be cold in the room, and many of the machines are old and don't really work/ are broken. Flooring not really suitable. If you want a gym best not stay here. Otherwise hotel is great!
• Maurice_57 (5/5): Passable - Comfortable room The location inside the mall, zero information in English about how to get there or leave.
• Rosenboom (7/5): Okay hotel for a night - Good bed and shower. Strange location inside a shopping mall. Especially late at night hard to find. Room was very very hot when arriving so needed at least 45min full airco to be able to sleep there.
• Newlook613 (8/5): Very good - Being inside a mall makes it accessible to many restaurants, groceries. The hotels gives you a good 10% discount on Massage situated inside the mall
• Novan (8/5): Very good -
• Kylie (10/5): Exceptional - Lovely cheerful staff, very comfortable and quiet room, bit quirky on top of the shopping mall! Excellent value for money.
• Kassim (9/5): Superb -
• Kasim (10/5): Exceptional -
• Roselaily (9/5): Superb -
• Kruchy07 (8/5): Very good -
• Danendra (8/5): Very good -
• Harriet (8/5): Central Surabaya - Central Surabaya location, and situated above a huge shopping centre. The breakfast was OK, the beds were comfortable. Cheap and cheerful for a short stay.
• Tjia (8/5): Very good -
• Adrien (10/5): Exceptional - got upgraded :)
• Maria (10/5): Excellent, highly recommend - The staff were incredibly polite and helpful, the room was very clean and comfortable and the breakfast was really good. It would be nice if breakfast was included in all room options.
• Anastasia (8/5): Very good -
• Made (7/5): Good -
• Florin (8/5): Very good -
• Julija (9/5): Good place for a short stay - Good place, comfy room We got “garden view” room - which was actually window partly to small garden, partly to the gym. It was not possible to leave curtain open without people seing you from the gym.
• Linggom (8/5): Very good -
• Lim (6/5): So far,so good! - Generally,everything was fine. No hairdryer supplied. Would be ideal for a smaller dresser-table to be included in room,instead of having to stand in front of mirror whilst doing g make-up.
• Lim (6/5): Comfortable! - Generally,everything is good. No hair-dryer provided. It would be ideal with a small dresser-table in front of mirror,instead of having to stand whilst doing make-up.
• Shi (8/5): Very good -
• Boon (9/5): Highly recommended to stay…also value for money - Best location. Above the mall. Sharing lift with the mall but still more than ok for the sake of convenience
• Ahmed (9/5): Superb -
• Lee (10/5): Exceptional -
• Niamh (9/5): Superb - Extremely clean hotel. Staff were so lovely and helpful, they gave us a free room upgrade! Hotel is situated inside a shopping centre which was good to be close to restaurants and shops. Room was lovely, bed was so comfortable and shower was great!
• Valery (9/5): Superb -
• Winnie (10/5): Great location near train station, comfortable! - The location was perfect, walkable from the train station! It is in a mall that only certain elevators can go up too, so that part can be tricky to find. But the hotel itself was great, provided water in the room and water outside, and very comfortable stay with toiletries provided! Great great stay for the value!

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