Candlewood Suites - Houston - Pasadena by IHG
Location: 3450 East Sam Houston Parkway South, Pasadena, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location in Pasadena
Experience comfort and convenience at Candlewood Suites - Houston - Pasadena, an IHG Hotel. Located near the University of Houston, our hotel offers easy access to local attractions and the airport.
Modern Amenities
Enjoy a range of amenities during your stay, including express check-in/check-out, free WiFi, a fitness centre, and a shared lounge. Our 3-star hotel also features family rooms, perfect for both leisure and business travelers.
Relax and Unwind
Take advantage of our barbecue facilities to enjoy a relaxing evening with family and friends. Whether you're here for work or leisure, Candlewood Suites - Houston - Pasadena ensures a memorable stay for all guests. Book now and experience true hospitality.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Pets allowed
- BBQ facilities
- Lift / Elevator
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Wheelchair accessible
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Fruits
- Visual aids: Braille
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Key card access
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Secured parking
- Bulk dispenser for toiletries
Rooms Available
-
Studio Queen Suite with Hearing Accessible
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
King Room - Mobility Access Tub/Non-Smoking
The double room offers a dining area, a wardrobe, as well as a private bathroom boasting a bath and a shower. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a seating area. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Alarm clock
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Linen
- Clothes rack
- Toilet paper
- Adapted bath
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Queen Studio Suite - Mobility Access Tub/Non-Smoking
The suite provides soundproof walls, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Studio Suite, 1 Bedroom
1 King Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Wardrobe or closet
- Stovetop
- Toilet paper
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Bedsheets provided
- Soap
- Paper towels
- Ice maker
- Closed captioned TV
- Printer
-
Suite, 1 Bedroom, Accessible Bathtub (Comms, Mobil, Access Tub)
1 King Bed
Layout - Bedroom
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Accessible bathtub
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Wardrobe or closet
- Stovetop
- Toilet paper
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Bedsheets provided
- Soap
- Paper towels
- Ice maker
- Closed captioned TV
- Accessible bathtub
- Printer
-
Queen Studio Suite - Mobility Access Tub/Non-Smoking
The suite features a dining area, a wardrobe, as well as a private bathroom boasting a bath and a shower. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Alarm clock
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Linen
- Clothes rack
- Toilet paper
- Adapted bath
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
One-Bedroom King Suite - Non-Smoking
The suite provides a dining area, a wardrobe, as well as a private bathroom featuring a bath and a shower. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Alarm clock
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Studio Suite with Two Queen Beds and Hearing Mobility Accessible Tub
The suite provides soundproof walls, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
Studio Suite, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)
1 King Bed
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Roll-in shower
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Stovetop
- Toilet paper
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Bedsheets provided
- Soap
- Paper towels
- Ice maker
- Closed captioned TV
- Printer
-
Studio Suite, 1 Queen Bed (Communications)
1 Queen Bed
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV, premium channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Closed-captioned TV
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Stovetop
- Toilet paper
- Shampoo
- Free newspaper
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Bedsheets provided
- Soap
- Paper towels
- Ice maker
- Closed captioned TV
- Printer
-
Studio Queen Suite with Two Queen Beds and Mobility Accessible Tub
The suite provides soundproof walls, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The suite features a seating area, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Studio King Suite with Hearing Accessible Roll In Shower - Non-Smoking
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
Studio Suite
The suite provides a dining area, a wardrobe, as well as a private bathroom featuring a bath and a shower. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Alarm clock
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Queen Studio Suite
The suite provides a dining area, a wardrobe, as well as a private bathroom featuring a bath and a shower. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Alarm clock
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Studio Suite with Two Queen Beds
The suite features a dining area, a wardrobe, as well as a private bathroom boasting a bath and a shower. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Alarm clock
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
King Studio Suite
The suite provides a dining area, a wardrobe, as well as a private bathroom featuring a bath and a shower. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Alarm clock
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Ashley (9/5): -
- Serena (9/5): -
- Deborah (10/5): Loved it! Felt secure and safe! - Everything Everything was good
- armando (10/5): - I loved that it had great parking security and i could sleep with confidence of no break ins. The staff was excellent very courteous welcoming and accomidating.
- Mirna (10/5): Clean comfortable enjoyed the set up - Very clean All was good
- Erik (8/5): -
- Rebecca (5/5): -
- Cornelia (8/5): -
- Erika (8/5): - Espacio Olor
- Eligio (8/5): -
- Necole (10/5): Always a great stay. - Demeris and her team are awesome. N/A
- Alicia (10/5): Comfort -
- Sally (10/5): Was excellent - Everything No pool
- David (5/5): Ones you get in the room it’s nice. - Room was clean Lobby and halls had a strong smell off oil/grease.
- Jose (10/5): -
- Vu (3/5): No more staying at Candlewood hotel next time. - Both the bathroom sink and kitchen sink is not drain . The faucet is not install the right way. The floor entry is dirty and we have to clean ourselves for the boy to play. We are not happy at all. We do not got the receipt and look like we got charge more than we book at the price we supposed to be charged.
- Yakera (1/5): -
- Martin (9/5): -
- Anthony (8/5): -
- Ruben Ray (10/5): -
- Livesay (10/5): We will be back! - The location and this motel is exceptionally clean!
- Hector (1/5): - I was double charge on my card....don't understand why...I would like my money back please
- oscar (9/5): -
- Miranda (9/5): -
- Jose J. (10/5): -
- Daniel (6/5): Meh.... Will not return for the price. Other places, just as clean, with a breakfast for under $130 - We enjoyed the A/C and clean room. That was about it. Poor entrance with no alternatives in or out. Also, no complimentary breakfast. Just coffee. Everything else is chargeable to the account. They also do a $50 charge on your card as a profilactive measure, in case of added expenses.
- Gregory (10/5): -
- Terry (10/5): - The property was conveniently located to my family and everything we wanted to do.
- Judy (6/5): - Rusty gates; no covering in front of the hotel for unloading in the rain; garbage in the parking lot.
- Wayne (9/5): -
- Jeff (7/5): Decent. - Decent hotel. Nothing special, safe for the area. Large room! Smell, AC was either to cold or not cold enough, not balanced.
- David (10/5): -
- Elisabeth (2/5): Everything went well except for the mites that bit me. - Location I woke up with bites on my leg.
- Alisa (1/5): I think Candlewood and booking could do a much better job at accommodating term customers. - Gated. There was a one month error with booking the room. I needed June 23 and had Jul 23 booked. Spent an hour on phone with Booking; I was told to pay for the room on June 23, and my funds would be credited back to me. Candlewood employee also contacted her manager and they agreed. However, after 3 to 4 phone calls with each Candlewood and booking, I was never returned my funds. The room remained empty on July 23.
- Mize (10/5): Exceptional -
- Travonn (6/5): - The room had roaches
- Verified traveler (10/5): - Super nice front desk and easy check in and out
- James (7/5): Good -
- Famelisa (8/5): - Nice
- Shannon (10/5): Wonderful service all around - After having such a bad experience at another hotel and having them cancel our reservation, we were able to book a room at Candlewood, which was a step up from the previous location. This hotel was very inviting, The staff was exceptional. The amenities were great. Free washer and dryer for customers. Kitchen in the room with a range of appliances that could be borrowed. If needing a place to stay in Houston again, we will definitely stay here again.
- Demetrius (10/5): Exceptional -
- Delgado (6/5): Pleasant -
- Maria (10/5): - Friendly stuff
- Marie (9/5): Superb -
- Kimberly (10/5): Exceptional -
- Elizabet (10/5): - simple and quick
- Maria (6/5): - room was great just had a smell. Bed and pillows were very soft. customer service was ok
- Rodriguez (10/5): Exceptional - Everthing No bad comments i liked everything
- Anna (10/5): Exceptional - Hotel was very clean and quiet. Really appreciated the coffee station and the little store. Staff was friendly and helpful. The bed was hard.
- Amber (10/5): Exceptional -
- Edward (8/5): Very good -
- Carolina (10/5): - I always stay here because its a great hotel with secured gated parking.
- Carolina (10/5): - Great hotel
- James (10/5): Bathtub - A little concerned about the bathtub in room 414. When you stepped in the bottom would give a little and would make a groaning noise. Also the bottom of the tub is slick, almost fell once. Maybe some safety strips on the bottom. A/C was a little difficult to get the temp just right.
- Xavier (10/5): Exceptional -
- Amador (10/5): - This place should be five stars, but there was a chair in the room that had the cover ripped off - Just take that chair out. All in all very good, I will definitely stay again at this property.
- Nancy (10/5): - Friendly
- Natasha (8/5): - Our stay was nice and it was convenient to everything we needed.
- Jonathan (10/5): Exceptional -
- Sindy (6/5): - Bathrooms are dirty, they gave me 2 rooms and both bathrooms were dirty, one had hair and the other one the toilet was dirty, I had Clorox wipes and cleaned it myself, after driving 15 hours I just wanted to sleep!
- Verified traveler (8/5): Meh... - The location was in a great spot. The check in process was convenient and front staff were helpful. Our room was on the 2nd floor and it had a faint smell of cats/dogs. We opened the windows and cleaned but the smell remained throughout our stay. Additionally, the tub had a slow drain and we had to wait at least ten minutes between showers to allow all the water to go down the drain. Other than those two issues, the stay was pleasant but will probably not book here again.
- Ashley (10/5): Exceptional -
- Ethan (10/5): Exceptional -
- Sebastian (10/5): Exceptional -
- Lenart (7/5): Good - Hotel was quiet enough. It could be a USB A socket in the room. Room didn't smell nice but it was clean though. Location of the hotel is not so convenient.
- Terry (7/5): Good - Location Water did not get very hot at all for taking showers!
- RICARDO (6/5): - Nor coming tonthis hotel again
- Ricardo (8/5): Very good -
- Steven (8/5): Very good -
- Jessi (10/5): - Very clean and very professional
- Phillip (7/5): Overall, not bad. Will stay again. - Room was nice. Staff was great. First room was dirty. Not ready. Second room had frozen meat in the refrigerator.
- Jared (10/5): Exceptional -
- Holley (10/5): Exceptional -
- Brennan (9/5): Superb -
- Michele (8/5): Very good -
- Crystal (8/5): Very good -
- Gregory (7/5): Good -
- Fernando (10/5): Exceptional - Close to different places to eat The mattress need to be more firm
- Marino (10/5): - Very good value for money.
- Pamela (10/5): Nice experience - Very nice facility. I will stay there again when I’m back in town .
- Jose (10/5): - Great place
- Folake (10/5): - Nice
- Elsa (9/5): Good - We were told there was no breakfast available There were no extra blankets and pillows for sofa bed. We had to request extra blanket.
- Jennifer (8/5): Ok - Quiet room. Water pressure was a bit weak and never really got hot.
- David (10/5): - No problems very quiet and safe , bathrooms could've been a little cleaner
- Anton (5/5): Passable - Friendliness and helpfulness of some staff Unfriendliness and lack of interest of some staff
- Verified traveler (8/5): Wrong room given - Overall, it was a pleasant stay. My complaint is that I paid for a KING suite and when I got there, the clerk said that they had a family come in before me and they had to switch some things around and therefore, I no longer had a King Suite but a Queen. I was unhappy about this because I paid for a King. He proceeded to tell me that the rate I pay on Hotels.com is much lower than the normal rate. My response was, "It doesn't matter. When I pay for something, I expect to receive that something... no matter the cost."
- James (6/5): - Staff was very friendly. My issue is we requested a king size bed and was on our reservation. We did not know until after we unloaded our belongings that they put us in either a full or queen size room. Since we were already in we decided to make due. Asked the receptionist about the discrepancy and she looked and said it shows a King size but it was changed just before we arrived and did not know why.
- Karen (8/5): Would stay here again & recommend - Great staff, great location, safe parking Clean location The road construction
- Ronnie (7/5): Good -
- Christian (10/5): - Very nice and clean
- Ty (8/5): I enjoyed my stay! - I liked the convenience of the location. It was not a very large property and I appreciated that. I didn’t like that my microwave was broken. However, I was allowed to use one from another room.
- Estrella (10/5): Exceptional -
- Christian (10/5): - Nice hotel
- Queen (8/5): Very good -
- Vicki (10/5): Waiting out Hurricane - Everything
- Annie (10/5): Exceptional -
- Theonetheycallandy2 (9/5): Superb -
- Ted (10/5): Exceptional -
- Kimberly (10/5): Exceptional -
Photos
