Sweet Heart Guest House
Location: Flat 6H, Phoenix Apartments, 70 Lee Garden Road, Hong Kong, Hong Kong, HK
Star Rating: 2 Stars
Property Type: Guest houses
About this Property
Prime Location
Nestled in the heart of Wan Chai, Sweet Heart Guest House offers convenience at its finest. The hotel is just a stone's throw away from popular destinations such as Causeway Bay Shopping Plaza and Times Square Shopping Mall.
Comfortable Accommodations
The 10 air-conditioned guestrooms are designed to make you feel right at home. Enjoy complimentary wireless internet, modern amenities, and cozy furnishings for a relaxing stay.
Convenient Amenities
Benefit from a range of services including a 24-hour front desk, luggage storage, and an elevator for easy access. Housekeeping is provided daily to ensure a hassle-free experience. Don't miss out on this perfect blend of comfort and convenience during your stay.
Book now to experience the best of Hong Kong at Sweet Heart Guest House.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Wheelchair accessible
- Elevator
- Smoke-free property
Rooms Available
-
Twin Room
2 Twin Beds
86 sq feet
Internet - Free WiFi
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and towels
Practical - Iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Private bathroom
- Slippers
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Double Room, 1 Double Bed
1 Double Bed
75 sq feet
Internet - Free WiFi
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and towels
Practical - Iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Private bathroom
- Slippers
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Triple Room
1 Double Bed and 1 Twin Bed
97 sq feet
Internet - Free WiFi
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and towels
Practical - Iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Private bathroom
- Slippers
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Single Room
1 Twin Bed
54 sq feet
Internet - Free WiFi
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and towels
Practical - Iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Air conditioning
- Private bathroom
- Slippers
- Daily housekeeping
- Free WiFi
- Bedsheets provided
Guest Reviews
- Verified traveler (6/5): No next time - 預定時顯示為6樓，但實際要去1D CHECK IN，之後被安排住1樓，見房間正常就接受此安排，1樓得3間房，隔音好差，可能電視看唔到原因，預定時顯示有電視提供，入住後發現沒有遙控器，大媽職員十問九唔知，要我用普通話去同佢溝通，大大聲視像唔載口罩，要我晚上9點後再問返夜班的職員打發我，9點問另一位大媽，大媽竟然話電視壞左，我要求換房佢話間間房電視都壞的，我要求退房退錢，佢就死死氣帶我入房搵左個收起左的遙控器出黎，大媽沒有戴口罩入我房及講話(依家有疫情呀大佬，一點衛生意識都無點開旅館)，最後電視開了維持在目錄的一頁叫我自己慢慢試就走了，當然我試完都係睇唔到就放棄了，最後2晚住宿無電視中渡過，無電視一個問題係太靜，一直聽住大媽們職員用方言/普通話傾計，佢地又會用另外兩間房的廁所/早上梳洗。另外熱水爐係電熱水爐(即要預早20分鐘煲熱一桶用)，第一次使用預早煲水，知道唔可以長時間沖已經有心理要快沖，但快係講緊5分鐘內，一開水好熱，調到去溫水都好熱，要等一陣先變溫水，但好快就要每5秒就調熱少少，唔洗3-4分鐘已經變凍水了，所以沖涼速度要4分鐘內完成，否則又要多等20分鐘煲水。另外旅館有牙刷毛巾提供(相片中無影到)，但毛巾要比50蚊訂金，退房時退回，在房中不停聞到煙味，床單有黃色的污漬，這旅館唯一好處係床算舒服(雖然有EAT EAT聲)
- wong (6/5): - Nose problem . Love motel neighborhood.
- Verified traveler (6/5): わけわからん - どのゲストハウスはわかりにくいが、特にここはわかりにくかった。違うゲストハウスの窓口で受付とか、想定外。きちんとサイトに書いてほしい。かなり悩み迷った。正解は2Fの空間旅館って看板のところ。
- Verified traveler (2/5): カビだらけ - シングルルームを予約しました。 案内された部屋は受付がある建物とは別の場所にあり、居住用のマンションを無理やり改築している所でした。エアコンは付いていますがエアコン自体もカビだらけ。窓も開かないため、壁にもカビが繁殖しています。部屋はカビだらけであるため息が出来ません。非常に臭くて不衛生です。泊まったら病気になりそうなので別のホテルに移動しました。 このような場所がホステルとして営業が出来ること自体が信じられませんでした。また、他のレビューなどを参考にしてこちらのホステルを選びましたが評価が高かった事も信じられません。 寝るだけだとしても本当におすすめできません。
- Louise Rose (6/5): Svært at finde check in. - Meget svært at finde check in. Ingen skiltning og personalet talte dårligt engelsk. Værelset var småt, men fint. Der var ingen håndklæder, hvilket vi havde forventet. Meget central placering.
- Laiman (6/5): NOT worth recommending!!! - finding the check-in reception was terrible since the address does not correspondence correctly. there's was no cleaning & turn down service & no change of towel. the room is worn out, fixture were old, lighting was poor, bathroom door was missing, exhaust fan was not working. in short a nightmare experience.
- M (6/5): - 立地は良いです。値段相応のベストハウスです。スタッフはきちんと対応してくれます。安いゲストハウスですので、スタッフも英語はあまりわかりませんが、会話しようとする印象はあります。お湯は出ました。ですが、温度が安定しませんでした。そこも含めて、安宿の醍醐味と思える人には最適だと思います。
- Verified traveler (2/5): not too good - too close sexy area.musr be keep eye on your properties.easy to lose.
- Vincent (8/5): - Like: Clean room, friendly staff, good location. Dislike: The ventilation fan is pretty noisy.
- Jason (6/5): - Not easy to find, and once I did get up to the proper portion of the 6th floor, the space was wide open with two empty run-down rooms (doors to each also wide open) but there's a sign on the wall that says to go to a spot on the 1st floor. Once there, at 2:01pm they said come back at 3pm. Despite two empty rooms clearly visible. Not ideal. Not worth the price I paid. Close to a large shopping center and lots of restaurants however.
- Verified traveler (6/5): - Cheap. Small room. Service was better with the mainland Chinese lady.
- j (6/5): - it is not the same on what is on the picture. no towels when we arrive. we need to go down tonfirst floor to get it. the address online is not complete so it took us 3 hpurs before we found it because not all chinese speak englisj
- CG (2/5): - I was shown to my room upon arrival and was told they would return with the key to my room. After a half an hour I tried calling, no luck. Calls had to be made by several people to finally get a key to my room, after an hour of being trapped they finally brought the key. I decide to leave early, I paid for trip insurance with Expedia, they and their 3rd party and this guest houserefused to honor the claim.
- Verified traveler (10/5): - Nice hotel. Nice staff people Good location for shopping and eat
- Kelly (2/5): Stay somewhere else - There was a used towel hanging up in the bathroom of my room. I know it was used because it was still damp to touch. Crawling up from the shower drain was a constant stream of tiny ants. At least 20 at a time going back and forth to a hole in the wall. The only time the flow of ants stopped was when the shower was running. When I choosing from the many hotels in Hong Kong, I was looking for something with an actual dedicated shower space. I looked at the photos the hotel has provided for this website and thought that I had found what I was looking for. Logically I know that a hotel cannot provide pictures of every room that it has, but not one picture showed a bathroom like the one I received. Had I realised that the shower situation would be like this, I would have booked a room somewhere else for a similar price. The walls and the bedding have stains on them of various colours. Also during my stay, I came across a cockroach. I believe this shows just how 'clean' the room is. The only positive thing I have to say is that the hotel is located close to Causeway Bay Station as well as a good shopping area and large mall. If you have the choice, choose to stay somewhere else.
- Wou (10/5): - Nice and big room ever in hong kong. Thank you too much
- Verified traveler (6/5): Wrong location - Check in was at Phoenix Apartment Lee Garden Road, but had to walk 15 minutes with heavy luggage to Paterson street were additional rooms were available. Location is part of the booking which was not as expected!
- Jun T V (2/5): DON’T BOOK THIS HOTEL - The dirtiest place I ever stayed in my life. Had hair all over the bathroom floor. Nobody was at the reception when I checked-in and my room key was put over the reception desk with my name on a paper. The hotel was in passable conditions.
- Verified traveler (10/5): - Better than expectation. I have a experience living in HK, so Room size was not surprised! I booked double room and enough for one person. Have space open regular suitcase. Comfy bed. Bath room also clean.
- mick (6/5): All about location - You on your own with a great location . The staff can t speak English. The room on the 6 floors But the reception on the 1st floor not ground floor. It s was okay if you on budget and don t need any help and service from others.
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