Crowne Plaza Hangzhou Qiantang by IHG
Location: No. 381 Shangsha Road, Qiantang District, Hangzhou, Zhejiang, 310018, Hangzhou, CN
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Indulge in Luxury Amenities
Take advantage of an indoor pool, a fitness center, and complimentary wireless internet access. Plus, enjoy dining at Char and sip your favorite drink at the bar/lounge.
Event Spaces and Business Amenities
With over 8000 square feet of event space, including 10 meeting rooms and a business center, this hotel is perfect for both business and leisure travelers.
Relax in Comfort
Unwind in one of the 328 air-conditioned rooms with modern amenities including jetted bathtubs, rainfall showerheads, and LCD televisions.
Plan your stay at Crowne Plaza Hangzhou Qiantang to experience luxury and convenience in Hangzhou.
Important Information
- Pool access available from 6:00 AM to 11 PM.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 02:00 PM - anytime
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Amenities & Facilities
- Fitness facilities
- Express check-out
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Concierge service
- Elevator
- Fitness facilities
- Conference space
- Breakfast available (surcharge)
- Television in common areas
- Multilingual staff
- Porter/bellhop
- Express check-out
- Internet access in public areas - high speed
- Smoke-free property
- Tours/ticket assistance
- Free self parking
- 24-hour fitness facilities
- Banquet hall
- Wheelchair-accessible on-site restaurant
Rooms Available
-
Standard Room, 2 Twin Beds, Club Lounge Access
2 Twin Beds
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and jetted bathtub or rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Restaurant dining guide
-
Suite, 1 Bedroom, Non Smoking, City View (Jinsha Lake City View)
1 King Bed
Overlooking the city
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and jetted bathtub or rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Restaurant dining guide
-
2 Twin Beds Standard
2 Twin Beds
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and jetted bathtub or rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Restaurant dining guide
-
Standard Room, 1 King Bed
1 King Bed
398 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and jetted bathtub or rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wheelchair accessible
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Restaurant dining guide
- Visual fire alarm
- Lever door handles
- Wheelchair-width doorways
-
2 Twin Beds Standard High Floor
2 Twin Beds
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and jetted bathtub or rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Restaurant dining guide
-
Suite, 1 Bedroom
1 King Bed
786 sq feet
Club/Executive Level - Executive Lounge access, buffet breakfast, internet access in the lounge, meeting room use (subject to availability), and separate check-in location
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and jetted bathtub or rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Restaurant dining guide
-
Presidential Suite, 1 King Bed
1 King Bed
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Kitchen with coffee/tea maker and electric kettle
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and jetted bathtub or rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Restaurant dining guide
-
Standard Room, 1 King Bed, Club Lounge Access
1 King Bed
398 sq feet
Club/Executive Level - Executive Lounge access, buffet breakfast, internet access in the lounge, meeting room use (subject to availability), and separate check-in location
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and jetted bathtub or rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Restaurant dining guide
-
Standard Room, 1 King Bed (High Floor)
1 King Bed
398 sq feet
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and jetted bathtub or rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Restaurant dining guide
-
Standard Room
1 Twin Bed
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and jetted bathtub or rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- No cribs (infant beds)
- Smoking and Non-Smoking
- Bedsheets provided
- Restaurant dining guide
-
Premium Room
1 Twin Bed
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - A down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and jetted bathtub or rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Rainfall showerhead
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- No cribs (infant beds)
- Smoking and Non-Smoking
- Bedsheets provided
- Restaurant dining guide
Guest Reviews
- Yan (10/5): - Steps away from subway station. Easy transportation. Next to a shopping mall, tons of food options nearby. Great customer service, and helpful staff.
- Yan (10/5): - The customer service is superb. Hotel staffs are very kind and extremely helpful. Great Experience.
- Michelle (10/5): - 👍
- YUMIKO (6/5): - シャワーブースの壁に髪の毛が多く付いていて不快な気分になった。周辺の環境は、目の前にショッピングエリアや飲食店もあり、夜も安心して歩ける治安で大変良かっただけに、掃除が行き届いていないことが残念すぎた。
- jeanney y (8/5): - Property is clean. Located in front of a big mall and alot of dining options at the hotel and around the hotel. Crowne Plaza Hotels are a hit or huge miss. This one was one of the more decent ones. Buffet is good but room service was not good. Staff are nice. But the most important thing to me is whether the rooms are clean. The rooms are clean here. Jose the manager is the one you want to look for if you can only speak English.
- Heechae (10/5): - Was an amzing stay. Staffs were very helpful and kind.
- leihong (10/5): - 不錯，都乾淨，又方便
- ChunMing (10/5): - 不錯的地方，服務也都很好
- Verified traveler (8/5): - I was disappointed with the pool. It should be advertised as a kiddy pool because it is not deep enough to swim in. The room was great. The breakfast buffet was good, but overpriced. Location to shopping and the subway is excellent
- Verified traveler (10/5): - Good service, good room, good bathroom, good food.
- Verified traveler (10/5): - It is so good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Photos
