W Costa Rica - Reserva Conchal
Location: Reserva Conchal, Cabo Velas, Guanacaste, Cabo Velas, CR
Star Rating: 5 Stars
Property Type: Resorts
About this Property
Luxurious Spa and Golf Course: Indulge yourself with rejuvenating massages at the full-service spa or enjoy a round of golf at the on-site course.
Exquisite Dining and Bars: Experience a culinary journey at the resort's 3 restaurants, offering local and international cuisine, and cap off the day with a drink at one of the 2 bars/lounges or 2 poolside bars.
Elegant Accommodations and Event Spaces: Unwind in one of the 150 stylish rooms with premium bedding and private balconies. With over 10,000 square feet of event space, this resort is perfect for hosting meetings and conferences.
Plan your ultimate getaway at W Costa Rica - Reserva Conchal and immerse yourself in luxury by booking now!
Important Information
- 24-hour pool access
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is not required for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - anytime
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Boat tours nearby
- Fitness facilities
- Free bicycles on site
- Comprehensive recycling policy
- No single-use plastic stirrers
- Swimming pool
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- Supervised childcare/activities
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Conference space
- Surfing/bodyboarding nearby
- Hiking/biking trails nearby
- Sailing nearby
- Scuba diving nearby
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Limo or town car service available
- Full-service spa
- Smoke-free property
- Wedding services
- Pool umbrellas
- Ecotours nearby
- Tours/ticket assistance
- Snack bar/deli
- Free bicycles on site
- Golf driving range on site
- Golf lessons on site
- Playground on site
- Snorkeling on site
- Airport transportation - pickup (surcharge)
- Pool cabanas (surcharge)
- Pool sun loungers
- Beach towels
- 24-hour fitness facilities
- Beach yoga on site
- Boat tours nearby
- Ziplining on site
- 24-hour pool access
- Housekeeping on request
- Golf lessons with a pro
- Pro shop
- Ballroom
- Banquet hall
- LED light bulbs
- Recycling
- Golf cart
- Golf clubs (equipment)
- Horse riding nearby
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Food and water bowls
- Change of bed sheets (on request)
- Pool access ramp on site
- Vegetarian breakfast available
- Rooftop garden
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- Water-efficient showers only
Rooms Available
-
Premier Suite, 1 Bedroom, Ocean View (Balcony)
1 King Bed
1421-sq-foot room, furnished balcony with ocean views
Relax - Private plunge pool; in-room massage available
Entertainment - 50-inch flat-screen TV with premium channels, Netflix, iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Pillowtop mattress
- Private plunge pool
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
-
Room, 5 Bedrooms, Ocean View (Private Pool)
5 Double Beds
8490-sq-foot room, furnished balcony with ocean views
Layout - 5 bedrooms and dining area
Relax - Private pool; in-room massage available
Entertainment - 50-inch flat-screen TV with premium channels, Netflix, iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 5 bathrooms, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 9 (9 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Private pool
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Pillowtop mattress
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
-
Premier Room, 2 Queen Beds, Ocean View (Balcony)
2 Queen Beds
614-sq-foot room, furnished balcony with ocean views
Relax - In-room massage available
Entertainment - 50-inch flat-screen TV with premium channels, Netflix, iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Pillowtop mattress
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
-
Escape Suite, 1 Bedroom Suite, 1 King, Ocean view, Corner room, Balcony, Plunge pool
1 King Bed
1938-sq-foot room, furnished balcony with ocean views
Layout - Separate dining area
Relax - Private plunge pool; in-room massage available
Entertainment - 50-inch flat-screen TV with premium channels, Netflix, iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Pillowtop mattress
- Private plunge pool
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
-
Standard Room, 2 Queen Beds, Garden View (Balcony)
2 Queen Beds
614-sq-foot room, furnished balcony with garden views
Relax - In-room massage available
Entertainment - 50-inch flat-screen TV with premium channels, Netflix, iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Pillowtop mattress
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
-
Room, 3 Bedrooms, Private Pool, Ocean View
3 Double Beds
8380-sq-foot room, furnished balcony with ocean views
Layout - Separate dining area
Relax - Private pool; in-room massage available
Entertainment - 50-inch flat-screen TV with premium channels, Netflix, iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 3 bathrooms, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (8 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Private pool
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Pillowtop mattress
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
-
Room, 4 Bedrooms, Ocean View (Private Pool)
4 Double Beds
8382-sq-foot room, furnished balcony with ocean views
Layout - 4 bedrooms and dining area
Relax - Private pool; in-room massage available
Entertainment - 50-inch flat-screen TV with premium channels, Netflix, iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 4 bathrooms, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 9 (9 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Private pool
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Pillowtop mattress
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
-
Deluxe Suite, 1 Bedroom, Partial Ocean View
1 King Bed
1421-sq-foot room, furnished balcony with partial ocean views
Relax - Private plunge pool; in-room massage available
Entertainment - 50-inch flat-screen TV with premium channels, Netflix, iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Pillowtop mattress
- Private plunge pool
- Rainfall showerhead
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
-
Supreme Suite, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Queen, Ocean view, Corner room
2 Double Beds
2573-sq-foot room, furnished balcony with ocean views
Layout - Separate dining area
Relax - Private plunge pool; in-room massage available
Entertainment - 50-inch flat-screen TV with premium channels, Netflix, iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Separate dining area
- Pillowtop mattress
- Private plunge pool
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
-
Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View
1 King Bed and 1 Double Sofa Bed
614-sq-foot room, furnished balcony with partial ocean views
Relax - In-room massage available
Entertainment - 50-inch flat-screen TV with premium channels, Netflix, iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Pillowtop mattress
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
-
Superior Room, 1 King Bed, Balcony (View)
1 King Bed
614-sq-foot room, furnished balcony with garden views
Relax - In-room massage available
Entertainment - 50-inch flat-screen TV with premium channels, Netflix, iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Pillowtop mattress
- Rainfall showerhead
- Balcony or patio
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
-
Superior Suite, 1 Bedroom (View)
1 King Bed
1335-sq-foot room, furnished balcony with garden views
Relax - Private plunge pool; in-room massage available
Entertainment - 50-inch flat-screen TV with premium channels, Netflix, iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Pillowtop mattress
- Private plunge pool
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
-
Standard Room, 1 King Bed, Garden View (Balcony)
1 King Bed
614-sq-foot room, furnished balcony with garden views
Relax - In-room massage available
Entertainment - 50-inch flat-screen TV with premium channels, Netflix, iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Pillowtop mattress
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
-
Deluxe Room, 2 Queen Beds, Partial Ocean View (Balcony)
2 Queen Beds
614-sq-foot room, furnished balcony with partial ocean views
Relax - In-room massage available
Entertainment - 50-inch flat-screen TV with premium channels, Netflix, iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Pillowtop mattress
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
-
Premier Room, 1 King Bed, Ocean View (Balcony)
1 King Bed
614-sq-foot room, furnished balcony with ocean views
Relax - In-room massage available
Entertainment - 50-inch flat-screen TV with premium channels, Netflix, iPod dock
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Interconnected room(s) available
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Ceiling fan
- Espresso maker
- Room service (24 hours)
- Premium bedding
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Pillowtop mattress
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
Guest Reviews
- Curious731730 (8/5): The W hotel was Just Good in Costa Rica - Overall it was a great experience. The resort is lovely and taken care of very well. The staff is super attentive and very kind. The rooms were large and we each got one next to each other, two king rooms with large bathrooms. The first lunch was at the kids pool area (forget the name) it was really good. We had a great waiter and he convinced us to switch our reservation for that night to attend the beach bbq with a fire show. We decided to do that and no one told us it was over $100 per person! We don't eat shellfish or pork so we barely ate anything. The steak was dry and overcooked. The food just wasn't good, and the fire show was about 5 minutes long. SO not worth it at all! The breakfast buffet was very good, the pastries seemed stale and not good at all. I would reccomend going off the property for dinner. It less expensive and sometimes better food. We went to Patagona and it was good. We were scared to go off property because of the level 2 that Costa Rica just got but it seemed very safe and we didn't have any issues. It was about an hour from the Ligeria airport. The kids pool was small. The adult pool was nice and they say that kids under 18 can't go in but there were all kids in there each day we went. That was fine with us because we brought our kids. The pools weren't heated so it wasn't too warm but not crazy cold. Didn't have much to do for the kids and adults at night, everything ended around 9. It was very clean and service was good
- Jessicabonillaxo (10/5): Favorite hotel stay thus far! Everything about this resort was perfect. Highly recommend. - Honestly I can’t even think of ONE THING to say that wasn’t positive about my experience here. Even if I’m being nit picky nothing comes to mind. Everything across the board was EXCEPTIONAL from the service, to the food, to the amenities. 10/10 and will be back again
- hondadriver0411 (10/5): Wonderful hotel, great staff! - Stayed here in the middle of December and had a wonderful time. The hotel is in a beautiful location in the jungle overlooking the beach. The room was very nice and the housekeeping came multiple times per day which was a plus. Also, all the staff were extremely nice and friendly and truly made this stay enjoyable. Also shoutout to Erick G from Playa Conchal who arraigned our airport transportation, highly recommended. Overall, a great stay in Costa Rica!!
- I3687REalexs (2/5): Not Worth $800+ Per Night. - Should have listened to the negative reviews. This is easily the worst W property I’ve stayed at. The food is bad and wildly overpriced. Two average margaritas were $61. In-room coffee was $20, plus $10 for cream. That’s not luxury pricing, it’s a cash grab. Service matched the food. Wait staff consistently forgot our orders. To be fair, items were comped, but only after long, frustrating waits. The valet and welcoming staff were rude and acted inconvenienced every time we requested our car. The property itself is very small with very few amenities. We paid for an upgraded “full ocean view” room that was about 75% jungle, with the rest split between distant mountains and a sliver of ocean. WiFi was weak and inconsistent throughout the stay. Overall, this hotel is absolutely not worth the $800+ per night price tag. I stay primarily at W and higher-end Marriott properties, and this one falls far below brand standards. Avoid at all costs.
- Q2525YJfionar (6/5): Meh - This hotel could be a W anywhere in the World, there was nothing indicating you were in Costa Rica. They didn't even have Costa Rican rum in the bars. Self driving in the hotel is 2 km from the entrance but there are very few signs indicating directions (luckily google knew the way). As with all W hotels it feels as if its trying too hard to be trendy, we didn't really enjoy our stay here and likely wont be back. If you want real Costa Rica go elsewhere, if you want a generic hotel serving American food you will love it
- V1586URjens (10/5): Perfect week in paradise - We had a fantastic time at this property. The grounds were gorgeous, the room was perfect, and everyone we met made us feel welcome and at home. Dania and Erich at the front desk were superb. Gregory and Heylor were at our service with rides to the beach. Pablo and Aaron showed us such great care at Azul. We look forward to returning to this property.
- nancycN9616OX (10/5): Best anniversary celebration! - Great location, my husband and I had a wonderful time celebrating our anniversary. We felt like we were in the jungle when we stepped into our balcony. Latitud 10 Norte was delicious and the service was great! All the employees were friendly and went the extra mile to make us feel welcome. Lizbeth, Guillermo, Jairo and Karina, thank you for everything!
- RenLizMT (8/5): Enjoyable Stay and Activities - Overall, a very enjoyable stay. The beach, while not private, feels secluded and wasn't crowded. It’s just a short walk from the hotel, with drink /food service and chairs provided. I took my coffee there in the mornings and rarely saw someone else. The waves aren’t ideal for boogie boarding (which my kids wanted and we ended up traveling to Tamarindo for a day trip to do boogie boarding), but the water is perfect for swimming. Further down, the beach is almost entirely made of small shells! Book restaurant reservations early. Even in the off-season, it can get busy. Don’t miss Latitude 10 N Restaurant—the service was outstanding, and the food was exceptional. My 14-year-old son said it is his favorite meal ever (steak!), and they even crafted him a one-of-a-kind mocktail based on his likes! The breakfast buffet was also amazing -- we only tried it one day due to the price, but it was incredible. (Tip: restaurant service—especially in the morning—can be slow if you don’t do the buffet, so plan accordingly if you have an excursion.) Some reviews mentioned small rooms, but didn’t find the rooms small at all. While more hooks and luggage storage would be helpful, the space was comfortable. The bathroom was spacious with a separate toilet, and the shower—huge with dual shower heads—was a standout, though families may want to note that it’s open to the rest of the bathroom which wasn't ideal for sharing a bathroom with your family. Overall, we had a very pleasant stay. It does feel a bit like a standard all-inclusive, but the hospitality, beach and excellent dining at Latitude 10 made it memorable. And there are many activities to do while you are there (my husband did the rum tasting and I did paddle board yoga)!
- SurfSkiSpa (8/5): Gorgeous Views - This hotel was gorgeous, super clean, amazing views from the room. I especially enjoyed the breakfast buffet! An amazing selection with tons of fresh fruit which was my favorite part. I also enjoyed the eggs made to order. Every day I was there for a week I ate in the restaurants. They’re okay. The pool is great. The room service was great. It’s not super simple to leave the hotel property as it is massive and it isn’t amazingly easy to get to the beach either, I want to say it took us about 18 minutes to walk there. This hotel would be amazing if you plan on spending a lot of time in your room or at the pool.
- Vacationer594213 (6/5): This is not a 5 star property - The hotel is not a 5 star w hotel in any way. Traveling solo I was given a first floor room , not safe and not what I booked. They changed the room names before i checked in and the rudest check in girl on the planet was not willing to help me, the GM came to talk to me the following day. The rooms are ok, the selective check in- all the white people were checked in first regardless of time we arrived, the tasteless food and coffee was by far the biggest regret. This hotel doesn’t know what culture it offers, it’s a non cohesive mess. The pools are not big and there is no ambience. This is like vacationing in a retirement home. The fitness classes of 4 older people shut down half of the pool at 10am on a sat and that meant you heard an instructor as you were laying out bc they refuse to put music on! The bartenders inside have such a dry attitude. I literally ate all American like food here bc they are clearly catering to a certain palette. I was so disappointed and happy when I moved on to the next country. Costa Rica breaks my heart and this place has stolen its culture and replaced it with oatmeal and boring foreigners. Please be more like Mexico or DR or Nicaragua or Brazil stay true to self !
- Clockmantexas (10/5): The finest hotel and resort in Costa Rica - What an awesome experience. Exquisite food, great drinks, immaculate rooms and grounds and most of all; a stellar staff that will cater to all of your needs. We spent 4 days and wished it would have been longer. Please pass on our sincerest thanks for a job well done!! Don and Connie
- Jack_and_Diane3 (10/5): ⭐️⭐️⭐️⭐️⭐️ Unforgettable Stay at the W Costa Rica – Reserva Conchal - Our stay at the W Costa Rica – Reserva Conchal was absolutely fantastic! The resort itself is stunning — modern design blended perfectly with the natural beauty of Conchal Beach — but what truly made our experience unforgettable was the incredible staff. The bellmen — Sebastian, Keylor, Gregory, Sandy, Jonathan, and Juan — were outstanding. Every interaction was marked by genuine warmth, professionalism, and an eagerness to help. They made arrivals and departures seamless and always greeted us with enthusiasm and a smile when called to transport us within the resort. A huge thank-you to Fabian, the bartender, who is a true artist behind the bar. Each cocktail he crafted was not only delicious but a visual experience — you could see the pride and passion he brings to his work. At the pool, Maria, Brandon, and Aaron made every day feel effortless. Their attentiveness, friendliness, and energy added so much to our time relaxing by the water. They anticipated every need with ease and made sure we were always well cared for. Every morning and evening, Karina, the hostess at the restaurant, greeted us with a beautiful, welcoming smile. Her warmth made every meal feel special and perfectly captured the gracious spirit of Costa Rican hospitality. Finally, a special mention to Jack, our e-bike tour guide — knowledgeable, patient, and incredibly friendly. He made the ride both fun and informative, and his professionalism ensured a safe and memorable adventure through the Conchal area. The W Costa Rica is not just a stunning resort — it’s a place where the people truly make the experience. Our ocean view room had a beautiful panoramic view and was ok. Oddly decorated in somewhat garish colors, except for the bed itself, the small sofa in the room and two pieces on the balcony were all uncomfortable and not well made. The shower had two rain shower heads and a powerful handheld but no door. Hence it is necessary to be very careful where you point the handheld, you could easily spray the entire bathroom. My only other criticism; once you enter Conchal Reserve the signage directing you to the W is very lacking. We arrived at night in a downpour, without the Waze app we would have easily gotten lost in this very substantial development, very, very frustrating.
- Crystal (10/5): - Great staff!!
- Companion52413661208 (10/5): We'll be back! - This was a great stay for us! The hotel is chic. The food was very good. Great breakfast buffet. Big shout out to Robert, Pablo, Daniella ("Soy mas fuerte que un toro!"), Adrian and Sebastian. We were very blessed to have been able to get to know them some during our stay there. Great at their jobs and great people. The place is clean. The beach is fantastic; instead of sand it is made of crushed sea shells. We saw howler monkeys, deer, iguanas, and exotic birds on the property. Went snorkeling and saw the fishies; Robert and Pablo directed us to a good spot. We plan to return next year. Loved it!
- NaveenK148 (10/5): Great for families better for couples - We loved our stay at the W Costa Rica. My kids loved the buffet , especially in the mornjng. The food was great. The pools were also great although the kids/family pool is far away compared to the adult pool. We also liked the different restaurants available and the concierge to book excursions was very good. The area itself doesn’t have much and the beach while nice to be close wasn’t amazing. All that said , the kids loved it and that itself was enough. Also the service we received was fantastic!!
- Faramarz Hedayati (10/5): - Lovely place and friendly staff.
- Pavel (10/5): - Amazing property highly recommended
- chaddZ5713UT (10/5): A truly delightful stay - Since the late 1980’s I have traveled for business. I have stayed in the top hotels in San Francisco, NY, Las Vegas, & Toronto. Never have I been treated better than how I was treated during my recent stay at the W Resort Hotel in Playa Conchal, Costa Rica. Every single member of the staff I encountered was friendly, mannerly, and genuinely interested in helping or satisfying me. The hotel & resort is modern, beautiful, and exceptionally clean. The food was exceptional, and I had all that I needed with a comfortable bed. The room was luxurious and had a wonderful view of the ocean. I hope to be back to experience this resort hotel and the wonder of Reserva Conchal in Playa Conchal!
- Ana (10/5): - We enjoyed so much our visit that we want to come back next year again. Everything was amazing, better than we expected 😊
- michfarr (4/5): Luxury hotel but luxury prices for every single damn thing. The price gouging wore on me. - I really wanted to love this hotel and give it a better review but this place is a hotel with luxury prices but not luxury services. Every single thing is a significant overcharge and yes I know that is to be expected when staying at a higher-end hotel but it just became grating. Luxury prices for every single damn thing. This hotel gave me a headache with how much they nickel and dimed us. For example, the hotel is very isolated so you really need to make an effort if you want to eat or drink offsite and they really gouge you on food and drink prices. As another example, it's not convenient to get around the area without using a hotel transportation service (Uber is technically not legal in Costa Rica so it became a buyer beware scenario if you wanted to rely on Uber) and the hotel transportation service charged nearly twice what Uber would charge for any trip. As a bit of a last straw for me, the hotel wanted to charge us $195 for a shuttle to the airport after we checked out. When I pointed out that the estimated cost of an Uber for the same trip was ~$90 (we took an Uber and it cost ~$92) I was told "Then take an Uber." Which given how much we were already paying out the nose for the room and board was really a nice slap in the face. We even tried to haggle to $140 so we'd be splitting the difference and they could not have cared less. I didn't want to fight over $100, but we were already paying a lot to stay here and them wanting to overcharge us for transport to get to the airport when we were leaving felt like a chef's kiss to the constant price gouging. Unrelated to cost, there is a hotel golf cart service that is supposed to be convenient but we had to wait at least 10 minutes almost every time for one to arrive and it just wasn't worth the wait or convenient at all. Then we'd get to the front lobby and see several carts idling so not sure why this system didn't work better. Also the hotel WiFi was hilariously unreliable, but I didn't judge that too harshly given the hotel is in a nature reserve. On some positive notes, the vast majority of the hotel staff were incredibly friendly. No complaints there. Special shoutout to the staff (waitress/waiter, bartender, and chef) at Latitud 10 Norte (and will be giving that restaurant a 5-star review separately as well). The pools and beach we had access to were also pretty solid (note it's a public beach). And the nature reserve that the hotel is located in is beautiful and it was amazing seeing the animals freely roaming around there. But the negatives overwhelmed the positives for me. I will never stay here again. I love W Hotels and hope my next experience at a W is better or I'll reconsider staying at W Hotels in the future.
- Antoinette (10/5): - Everything was excellent!
- Enrique (10/5): - An amazing stay. Would highly recommend.
- Mkmj16 (10/5): Absolutely perfect anniversary vacation - The hotel is so beautiful and relaxing. But the best thing about the resort is the staff. Every interaction was outstanding. From Dannia at the front desk Berenice at the Azul pool and Adonis at the bell stand. Genuine people with warm smiles and a truly personalized experience is waiting for you at this hotel.
- Ward (10/5): - Everything about this property and staff is 5 stars! Impeccable grounds. Very safe, two checkpoints. Staff was friendly and made you feel at home away from home. I highly recommend staying here over the Westin. The reserve is absolutely gorgeous. I am letting all of my family and friends know about this beautiful slice of paradise and hope to come back soon.
- b9721 (2/5): Worst experience. Unsafe and unprofessional - Staff at this hotel do not care about guests’ safety. They will walk in to your room during the day without knocking (while you’re changing!!) and then management will gaslight you into thinking it’s your fault. No apology, no compensation. Absolutely abhorrent treatment. Do not stay here unless you’re okay with having your privacy violated and then be blamed for the incident. Ruined our trip and we will never ever be back.
- masondm (8/5): Great stay at the W - The W is a beautiful hotel with plenty of amenities for families and couples. The beach is clean and is a short walk off the back of the hotel. The staff are dedicated to service and are intentional about getting to know you. The morning buffet is amazing with all the fresh fruit, juices, omelet bar, etc. Food is pricey but most resorts are. It would nice to have another dining option to choose from as Latitud 10 is insanely expensive. Staff will arrange taxi to venture off property to other dining options which is nice. Overall, a great stay. The following staff made our stay extra special: Johnathan (front staff) Both Daniellas (Dining) Brandon-dining Yeilin (housekeeping)
- NorthStar16612631710 (10/5): If you’re looking for a place to stay in Costa Rica: the Westin at Reserva Conchal. Absolutely amazing!! - What an amazing trip! Thank you Westin! From the amazing room, delicious and huge variety of food, remarkable service at every corner! From concierge to waiters to cleaning service. There are shops on site and the people helping are always smiling and have a variety of souvenirs!! The pool is flat out amazing and the kids and my husband and I never got tired of being at the pool. There are activities continually, the kids area is right by the pool and beach is right outside pool. So perfect!!! As you walk out to the beach there is a guy, Eric G, blue shirt, who organizes off site tours. We went into La Fortuna and did tours as well, and by far, Eric’s tours were the best for the whole family. It was our first day, he showed us pictures, it looked great, we tried and it was amazing! We did the waterfall tour. You walk through the river holding onto ropes and went through caves and canyons and saw the waterfall jumped into the blue, blue river all while enjoying the company of some amazing tour guides that are there for you in a split second!! It was by far our favorite excursion. Not too even mention our first day Eric G, takes us to the best place to get sunset pictures and by far throughout our whole week those are our best pictures! Thank you Eric!! You really made our trip over the top!! But the whole time you stay at the Westin you can be sure you will have an amazing time. On resort you can walk around and see tons of howler monkeys, numerous iguanas and the cutest squirrels. The resort is well kept up with people continuously cleaning and luscious gardens every step you take. The dancers and fire show they had at night was absolutely amazing and we had a wonderful time at the show! This hotel has everything you could possibly need with the friendly service, knowledgeable staff and gorgeous place to relax. Thank you for an unforgettable vacation!!!
- christinelU5686QT (10/5): Great vibe, nature, beauty and authenticity - I don’t write review often however I absolutely want to do it for this W hotel Reserva Conchal! The hotel itself is beautifully situated on a reserve, and the rooms buildings are built as if they were part of this reserve/forest. We spotted deer grazing right next to the room. Rooms are designed well and bathrooms are spacious, and each room has a balcony. (we stayed in Standard room, superior room and a suite) We read some reviews before checking in and thought the food would not be great so we ate out for the first few days, however we were wrong as the food in the hotel (cocina de mercado and zona azul) were delicious! We also did the Cerviche making class and joined on some exercise programs, and the kids liked the children program they designed. The staff are always friendly and authentic. We extended our stay and loved every minute of it. I would wholeheartedly recommend this wonderful W Hotel.
- Journey26727901007 (10/5): Beautiful resort with the most friendly staff - We had an amazing week at the W reserva conchal. The property as a whole and especially the beach are truly stunning. We were a group of 11 total, 8 adults and 3 children. We had 2 infants under 6 months old. We stayed in the 4 bedroom residence which was perfect for our group. The staff went above and beyond to keep the house clean and add little touches for the kids, such as play tents and tiny bathrobes. The staff was what truly made the week special. We had 2 private chef dinners at the residence, and cannot rave about the experience enough. Jefferson and Lilly were our chefs, and made us the most fantastic dinner, with so much food that we had leftovers for days. Our favorite meals on the property were the private dinners, by far. Jefferson and Lilly are outstanding. Someone who truly stood out was Maria. She was our server our first night, and we had mentioned it was my mother’s birthday. By the second night, she had brought my mother a beautiful customized tote bag made by her daughter. It was so unexpected and so thoughtful. She went above and beyond to make my mothers birthday special I also want to acknowledge Julia from the kids activity center, and the dedicated golf cart drivers who remembered our names and which excursions were were doing each day, and helped us with lugging our strollers around the resort: Gregory, Kaylor, and Gustavo- you guys are amazing.
- ArielleL38 (6/5): W is not worth the cost - The W is a beautiful resort in a lovely location. The staff are attentive and personable. We stayed in high end suites for 5 days..However, we had to have 2 different rooms because they could not accommodate 5 people when we booked. However, our children were given a suite in another building, as they could not accommodate us in one location. This created more of a problem than I would like. In addition, their building, 4, lost water one day due to the pump not working, and we were told this is not unusual. We were compensated for our children not having water for many hours and having to trek to our room to shower, but that is not what we expect from a W. The golf course is excellent, which we used for 3 days, and the transport was responsive and timely. Our biggest problem with this resort is the needless overcharges and cost of food. The cost of food within the resort was three times what is in the area, and the quality is not the reason. The food was good in their top end restaurant, and the rest was acceptable. $20 for a drink, smoothie or alcohol, is just an uncharge for greed. For reference, We left Guanacaste and went to La Fortuna where we stayed at a luxury hotel where the food was delicious and not as expensive as the W. We will be returning to Costa Rica time and again, but we will no longer stat at a Westin property.
- Ayesha (10/5): - We had a lovely time at this property! Service was wonderful. Shoutout to Freddy and Maria who took care of us at the beach/family pool! Also the front desk staff!
- Boutique213 (4/5): Not coming back - Over priced and overrated. Mediocre food. The property itself is nice but zero atmosphere. Rooms out outdated. Lots of other nice beaches in costa rica without dog poo all over. We spent two nights and waited for it to be over. We will not be returning
- rahniac (10/5): Amazing trip! - My fiance and I had a wonderful stay at the W! We had a lovely room and we were well taken care of by staff. In particular, Maria from Zona Azul made our stay extra special. We are looking forward to another great stay in November!
- DonitaPo (8/5): Good not great - No doubt it is a fantastic hotel; however, how much you love it will depend on what you are looking for. This hotel is beautiful, it has new and extraordinary premises, the rooms are spacious and luxurious. Absolute comfort. In terms of the comfort of the rooms it is some of the best I’ve stayed in. However, there are some aspects why I do not consider this hotel to be perfect: for instance, the hotel has an all-inclusive vibe and is highly impersonal, which is not for everyone’s taste. The family pool (the only one you can use with under age children) is far away from the rooms (you need golf cart transportation), and crowded, as it is quite small for the number of families staying there. The food is good, but the service at the restaurants is not always friendly. It was a good experience overall but I would not return if I went back to Costa Rica.
- MichelleWVB (10/5): Just as great the second time! - We recently returned from our second stay at W Costa Rica and it was just as wonderful the second time as it was three years ago. The hotel was still just as beautiful and well cared for. The entire staff works so hard to ensure that your stay is great; to the housekeepers, groundskeepers, culinary team, welcome desk, fitness team, waitstaff and bar team - all of your efforts make for a lovely stay, thank you! There were a few individuals that made our stay particularly enjoyable. Maria at Cocina de Mercado is a ray of sunshine; she's full of joy, always smiling, and does her job well! Paul on the fitness/activities team - likewise, he was always so happy and engaging. I like to think he liked us best, but I'm sure he was that way with all the guests. ;) Carlos at the Living Room Bar - we remembered him from our previous stay and enjoyed visiting with him this time as well. He knows his trade and does it well! Marriott - these individuals are doing an incredible job for you all, please let them know you appreciate them as much as we did! There were a few other individuals that I'd like to highlight: Leo, Guillermo, Carlos (pool bar), and Rosa also made our time there lovely - thank you! If you're looking for a spot to relax, eat and drink well, and be well taken care of, this is it!
- Ella (10/5): - The hospitality was outstanding. The bar and restaurant staff were so nice and kind; and got to know us on a first name basis. The room was beautiful. The shower was next level. The double shower heads and the outside view had me taking multiple showers a day. Additionally the view from our partial ocean view room was beautiful. I would definitely return to this property.
- Leticia (8/5): - We liked the Adult only pool. The resort is pretty isolated from normal tourist areas so quiet an relaxing. Food was good. Maid service was excellent. Very attentive staff.
- JUSTIN (8/5): - Very expensive. 3 x the price of good local hotels. Far from anything and limited things to do. Bathroom did not work. Staff were nice. Food was ok.
- jasonlP6464ZF (10/5): Excellent service - The service was truly exceptional!! Daniela, one of the hostess, was so nice. She always remembered our names and room number. She always smiled genuinely. All staff were nice, but Daniela stuck out in our minds. The property is beyond beautiful. It’s also kid friendly. We traveled with our 8 year old who enjoyed the kids club. We used the gym once, but the class was awesome! It is definitely the people that makes this place so special. We will be back!! Pura vida! Gracias!
- lynhn2019 (10/5): Can't say enough great things!!! 10/10 - My husband and I visited the W Reserva Conchal as a celebration of our anniversary. We had the absolute BEST, most hospitable service across the board from the whole team. The property is absolutely gorgeous with direct access to a public, more quieter beach. Every staff member that we encountered treated us with kindness, respect, and the utmost care. We would like to give a special shoutout to the restaurant staff (Lucy, Robert, and Daniella), Zona Azul staff (Aaron, Brandon, David, and Aelor). We could not have asked for a better place to spend our anniversary! Would highly recommend & cannot wait to return in the future!
- Rashon (10/5): - Great stay, great food and great weather!
- NeeceK (10/5): Pura Vida Perfection! - The grounds in this private reserve are beyond gorgeous, full of wildlife, awaken to howler monkeys every morning! The beach is breathtaking. The resort is stunning. The rooms are modern and spacious, highly recommend the spectacular ocean view suite. The staff and service are impeccable. The breakfast buffet is one of the best I’ve encountered, it has everything you could possibly want. The lunch/dinner dining options are good but depending on how long your stay is you may want to go offsite for some dining options. With Costco travel our breakfast was included, we opted not to purchase the all inclusive package and still ended up under what the cost would have been for all inclusive, that was with purchasing daily lunch, dinner and drinks. The W is a winner. BOOK IT!!
- andrewgT1266YI (10/5): The most amazing getaway with a fairy god W Insuder watching over us - ⭐️⭐️⭐️⭐️⭐️ | W Costa Rica – Reserva Conchal My wife and I chose the W Costa Rica – Reserva Conchal for our honeymoon and could not have picked better. Arrival & Service • Free valet made having a rental car simple. • We were welcomed with a bottle of champagne and an upgraded suite arranged by Ayeisha, the W Insider who looked after us all week. She also secured a special dinner reservation that turned into the highlight of one evening and sent us home with local gourmet coffee. • Housekeeper Monica kept the suite immaculate and surprised us with chocolates, balloons, and decorations. • Chef Andre built a three-course dinner around the lobsters we caught on a private fishing trip—easily the best lobster we’ve had. • Vladimir (restaurant), Rahul, Javier, Miguel (dining teams), Allan (front desk—quick ATM help), and Guillermo (pool deck) all greeted us by name and made each interaction easy. Suite Large living area, separate bedroom, generous balcony, and a private plunge pool—plenty of space to relax between beach and activities. Food Breakfast offered new regional and international options every morning. Every on-site meal outperformed anything we tried off-property. Beach & Extras The resort’s beach felt quiet and safe; we swam far into the bay and saw only tropical fish and clear water. Takeaway Personal touches—from Ayeisha’s planning to the kitchen turning our day’s catch into dinner—made this stay memorable. We will be back for an anniversary.
- Maryseida (10/5): - Absolutely beautiful, rooms and all around the premises. Great staff.
- I1733UIlauraw (10/5): Beach, Pools, Nature & Service - My sister, aunt and I spent 7 nights at the W and couldn’t have had a more relaxing time. The resort was quiet except for the occasional howler monkey which we loved. The food, pools and beach front were outstanding. The best part was the kind and helpful staff who helped us work in our Spanish and gave great local recommendations. Our favorite was Guillermo on the wet deck who we always looked for and enjoyed hearing about his life and hobbies. We’ll definitely be back!!
- C2464IZpeterb (4/5): Wanted to have a rest and recreation experience. Very disappointed with the slow service and overall poor quality. - Very underwhelmed by what they promise and what they deliver. They claim to be an all-inclusive resort......the inclusions are low level wines and food. Better food and wine available to buy at a premium price. Dined off-site for 3 out of 4 nights. Wine was cheap and nasty. A bottle of wine in the States costs US$15. Same bottle at this resort US$136. I don't mind paying a premium given it's a resort but 9X is a rip off.
- ShawnaI3577 (10/5): We loved it - We absolutely loved our stay here. We travel a lot and it was probably one of our favourite experiences at a resort in a long time. From the beautiful, lush grounds with so many animals and birds, to the amazing food and cocktails, to the incredible staff (especially Guillermo who was our favourite at the adult pool bar as well as Carlos the bartender in the Living room, and Bernice at Zona Azul). We loved the more relaxed vibe here. The infinity pool at the beach bar Zona Azul was stunning. Just off the beach with trees, plants and flowers all around. There was a great little gym with good equipment. It was handy having a shuttle that you pay to head into Tamarindo. We would definitely return again.
- usc_beachbum (10/5): Excellent in every way - Pura Vida! The food was excellent, service was great (most of the time), and the cocktails were delicious. We had the all inclusive package and were not disappointed… I honestly had to go out of my way to find something that wasn’t included in the package so I could use my $100 additional food/beverage credit. (Got lobster at Latitude 10) Latitude 10 is a truly fantastic dining experience. One night we did the 7 course tasting and drinks menu… truly one of the better dining experiences of my life. We came back the next night to dine on the Al a carte menu. The mixologist there is fantastic; his drinks are unique and delicious. From a service standpoint there was one shinning star above all others; Guillermo at the Wet Deck was stellar. He knew our names and always looked out for us. Thank you Guillermo for making our stay special! We will be back - no doubt.
- Craig R Buchman (10/5): Playa Conchal Property - Beautiful property at Playa Conchal with great staff
- Melida (10/5): - Excellent friendly staff
- Q328LOronh (8/5): Modern, Luxurious, Wonderful Staff But Be Mindful of the Public Beach - Our family booked a four-night stay at the W, excited to explore this secluded property nestled within a nature reserve — and the property certainly did not disappoint. From check-in to valet, every member of the staff exuded the warm Costa Rican hospitality we had hoped for. I’d especially like to recognize Guillermo at the Wet Deck. His tireless work ethic, attentiveness, and remarkable awareness of guests’ needs truly stood out. That kind of intuitive service can’t be taught — he is undoubtedly an asset to the W. That said, I’d like to share an aspect of our experience that fell short of expectations — in hopes that it helps future guests better prepare. One important detail that was not made clear to us at booking or check-in is that the beach on the property is public. While teaching my son to boogie board, I was unexpectedly attacked and bitten by wild dogs. It was a terrifying experience that could have been much worse. It’s also worth noting that many guests bring their own pets to the property, making it difficult to distinguish between pets and strays. Initially, I was very disappointed by how the situation was handled by management. Instead of compassion or immediate assistance, the response I received from the GM’s team centered on legal disclaimers — namely, that because the beach is public, the hotel is not liable for any injuries and would not cover the cost of a tetanus shot. In moments like these, the priority should be the guest’s safety and wellbeing — not legal disclaimers. After prolonged discussions and delays, management ultimately arranged transportation to a local hospital for necessary medical attention. Still, this incident consumed nearly an entire afternoon of our four-day stay. Reaching the General Manager, Stephanie, proved difficult as I was told she was on vacation. Despite this experience, we did our best to make the most of the remaining time and still managed to enjoy parts of our stay. My hope in sharing this review is to inform future guests: please be aware of the public beach status and remain alert, especially if you have children.
- stephanie (2/5): - Ridiculously overpriced, atrocious food (got violently ill the very first day and was nauseous the rest of the stay), the room had rundown/ripped furniture, and the staff seemed like they couldn’t care less about assisting. It was literally the weirdest, most regrettable, investment of over $6k for 4 days at a “resort” that I’ve ever experienced. Shame on the W/Bonvoy.
- brookej784 (10/5): Book it! You will NOT regret it! Absolutely amazing hotel! - This hotel is so incredible there isn’t enough good to say about it! Let’s start with the staff; they are ALL so incredible, friendly, attentive, hard working and just amazing. Then you have the amazing features of this hotel. The pool, the beach access, the golf carts, the walking trails…. I could go on and on. The room is absolutely stunning and huge so it makes it super comfortable to be in it with two people and luggage. Last but not least, the restaurant food is FANTASTIC! It is fresh, so unique and so so so good. We will 10000% be back any time we are in Costa Rica again. Thank you, W Hotel for being so luxury and treating us so well for our Honeymoon! You guys are top top tier and know how to do business!
- Bryan (10/5): - Great stay!
- Yana (10/5): - Stylish property, food was great, new and nice facilities. We had great time, also lived adult only pool area.
- HappyTravler_9 (10/5): The best beach and beautiful hotel. - This is one of 2 hotels inside the nature reserve that includes Playa Conchel. From the moment you turn off the main road, you can tell you have arrived. The nature is beautiful and well cared for. The hotel itself is laid out nicely, with spacious sitting areas around the main pool and great service. Our room was huge. The bathroom was massive with a rainfall shower that was big enough for a party, and lead out to the private patio, so you could open the door and feel like an outside shower, but with all the great extras. Nice toiletries, super comfy bed and quick room service breakfast made this a great stay, but the cherry on top was spending the day on one of the best beaches in the world. Beautiful white sand, and clear blue water. ( most of Costa Rica beaches are much darker, due to volcanic ash) Highly recommend.
- Q1475YLjosepht (10/5): First time, wont be the last time. - The staff at the W could not be nicer, they were helpful from the beginning. The food on property was delicious and the kids pool was great. the housekeeping staff were just so nice, i cant say enough about the staff. One recommendation - I would find a guy by the name of Eric G. on the beach to book your excurions- I connected with him and he was great - hooked up everything at a reasonable price- our transport - guy name - Jeffery was fantastic - went zip lining on a family farm where they made a home cooked meal that was soooo good. They treated us so well. I cant wait to come back next year.
- Mariah (10/5): - I stayed at the W Costa Rica celebrating my boyfriend birthday. I absolutely love this resort. The staff was extremely friendly and accommodating to our needs during our stay. Our was so spacious and the ocean view put the icing on the cake. Will definitely recommend this property if you’re visiting Costa Rica!
- gregdP2432JU (2/5): Be prepared … - Having traveled internationally for decades (Middle East, China, Indonesia, Philippines, Mexico, Europe, etc) I was shocked at how primitive Costa Rica is. The jewel of Central America has A LOT of developing to do. The airport in Liberia is rugged and feels like a scene from War Dogs (Jonah Hill). Driving to the resort (W Conchal) was trecherous .. between aggressive semi drivers, narrow roads, no signage, and 2-3ft drops offs instead of a shoulder. In fact flipping a U-turn left a front tire in the ditch a had to push it back onto the highway. Be prepared…. Don’t try it at night. Checking in left an amazing amount to be desired. Blaring music so loud we were shouting at each other to be heard. Pressure sales to upgrade … at +$750/night. Ugh. Even though they say to drink the water or any of the products made with their water, DONT. Got Montrzumas revenge. Pretty miserable on day 2. Another thing to be very clear … it is a reserve. I mean Avitar jungle. Every kind of bug that wants to feast upon you … red ants, black spiders, sand fleas. The iguanas are cute but kinda agreesive when munching on their favorite leaves. Birds galore … which is cool, but at 2am, 4am and 5am not cool… and walls paper thin. And then the howler monkeys, sigh, all night. And this was supposed to be a nice civilized resort. AC couldn’t regulate. Oscillated 10degrees. Sweaty, then freezing, the. Sweaty. Sigh. Thai restaurant on site, got high ratings but was very pretentious. They were upset that we didn’t want the 7-course $149 special. And the food was average … I’ve had 20 restaurants with better Thai. The cost of everything is US prices. $50-$100 for dinner. Ran out of sunscreen and went to gift shop … 6oz of spf50 = $49.99 … be prepared … very raw and quite difficult. Not much of a vacation… for $829/night…
- Mary (10/5): - As a sing.e mom i brought my teenage boys to this wonderful resort solo for Speing Break. Our suite was absolutely amazing!!! The food was amazing. I recommed using uber for guarNteed time transportation.
- LIEN (6/5): - el servicio de transporte es muy malo y super costoso
- Catherine (6/5): - Property is beautiful but the hotel seems short staffed, service at restaurants is not great, and honestly, the food is terrible. We expected better food for the prices we were paying. We ended up eating outside of the hotel every night because hotel food was so bad. However, the breakfast buffet is pretty good.
- 452martyg (4/5): Don't bother - totally meh & overpriced - Totally meh. It wants to be a nice hotel, but it isn't. Food & drinks are mediocre, but ridiculously expensive. Cocktails start at $22, entrees are $50+, etc. Fine dining prices for cafeteria quality food. The whole place just lacks pizazz...
- RockMomma (10/5): Perfect Getaway - This resort was an absolute perfect getaway. The property is beautiful nestled into the hill along Playa Conchal. Both swimming areas (Wet Zone - adults only, larger pool with hot tub - and Zona Azul, the smaller but still spacious pool right next to the beach) are lovely to enjoy. Our room was in Tower 1 (closest to the Living Room) with an ocean view over the trees between our building and the beach. It was spacious and comfortable and I loved our balcony. The wildlife sightings for not even leaving the resort were great - lots of birds, iguanas of all sizes, howler monkeys, deer, small lizards... The service could not be beat. Everyone was very friendly and accommodating. Salud to everyone who took care of us especially Carlos & Carlos in the Living Room, Kevin who seemed to be everywhere, Franden (Frank) at Zona Azul, and everyone at the Wet bar. We look forward to coming back!
- OccidentalTravellor (8/5): Great Stay with Some Considerations - We spent 4 nights at the W. Overall it was a great experience with a few considerations: PROS: - Beautiful resort. The location is incredible! Pictures can never do it justice. The hotel is on an expansive nature reserve with iguanas, howler monkeys, deer and lots of other beautiful wildlife. - Great Service. Generally not a single issue anywhere in the resort: Check in, concierge, the bars and restaurants all had great service. - Massages on the beach! This is NOT a hotel service. It's a third party that operates massage tables and a tour company right outside the resort. Still, the massage was wonderful, as was a horse back riding tour. CONS: - Food was OK. It was good, but not great. I wasn't blown away by the food. We had sushi one night that just wasn't great. The breakfast is impressive at first, but the same options each day which feel repetitive by Day 3. - Cost of Food: The bigger issue was not the quality, but the cost for the quality. As many have pointed out, food is expensive. As your paying $38 for a cheeseburger, you do question why the burger isn't more phenomenal! - Activities: There are ample activities throughout the day, both exercise and fun, and (mostly) included in the cost of the stay. The problem is that space is limited and booked days in advance. There was a Paloma mixology class (fun!) that was booked up and a Ceviche class that was booked up, too. I did a bike tour, but the ride was really just a tour of the neighboring Westin resort. I get the cross-sell, but it's ridiculous that in a beautiful nature reserve, we're being taken to see another resort's restaurants and pools. The 5-6 PM happy hour is nice, but it's 50% off of certain drinks, not complimentary as other reviews said - maybe a recent change or a peak season change. - Hotel is remote: As others have pointed out, it takes 10 minutes just to get to the entrance to the nature park. While the cons may look more than the pros, we really had a great visit. I'd definitely recommend renting a car to explore. The roads are generally fine in this area and we had no issues. We went to Dragonfly in Tamarindo one night and Grazie at Mar Vista another night. Both great! We also went to see the sunset from Coco Loco on Flamingo Beach.
- Sonia6020 (10/5): Wonderful special beach place to stay. Romantic , with family or whatever it is a must if you go to CR - After a month travelling in Costa Rica , our last 4 nights were there. Such of Wonderfull hotel . The view, the pool ,the service. The reservation people were really friendly and helpful. In general the service personal it is just very professional , friendly and ready to help you in any circumstances. Bravo ... please check it out, it is worth every penny. We are looking to come back again next year .
- Craig (10/5): Great property at Playa Conchal, Costa Rica. - Beautiful location at Playa Conchal. Friendly staff, good food and nice accommodations
- Lesley (8/5): - Beautiful location, friendly staff, excellent breakfast buffet, beautiful beach. Room WiFi weak and unstable, kids pool is small and green color does not look clean (adult pool is proper size for families and kids), gym needs to be update,
- H613HNpaulk (10/5): Fabulous and special resort in Costa Rica! - Second visit to this fantastic resort and it was as awesome as I remembered. It has the feel of a boutique hotel, yet has all the amenities and services of a large resort. The staff is exceptional from front desk, to the restaurants, to the pool bars and the housekeeping. Special shoutouts to the two Carlos’ at the lobby bar, Victor and Yvonne at the pool service, and Yuli and Morgan at the Gym who ran personalized boot camps! Make sure you check out the tasting menu with drink pairings at Latitude with spectacular food and creative cocktails made by Fabian(sp?). Thanks to the entire W Costa Rica team for a wonderful vacation!
- MJE2013_13 (10/5): Playa Conchal Five Star resort - Three couples booked the all inclusive package through Costco. This is a beautiful resort, clean, wonderful friendly staff. We had an ocean view room in Tower 1. The room was spacious, comfortable bed, cool open shower with double rainfall heads, lovely amenities and clothes steamer. Really enjoyed the adults only pool,though the family pool was not very crowded. Resort was full but did not seem crowded at all. The only restaurant where reservations were needed (for 6) was latitude 10. Thai based menu, we had very nice service and enjoyed the chef seven course tasting menu. In our opinion the food we enjoyed most was the Sushi, ceviche at the restaurant near the beach. breakfast buffet daily was very good, but no toaster for breads, bagels, ha ha, which we missed. One night we did the Guanacaste tasting menu which was good, very interesting. Our waiter brought it family style to our table with a bit of everything on the menu. Highly suggest spending a bit extra for all inclusive, otherwise the food and drink prices are very expensive. Be aware there are some top shelf liquors NOT included in the package deal, but there is plenty to choose from. My friends and I had massages in the spa which were awesome. Spa also has sauna and hot and cold plunge pools and steam room. The fitness center is very adequate, While the ladies were in the spa, the men played golf on their beautiful course. Golf carts are always available for rides to beach or rooms, though everything is very walkable as well. Service is slow in the restaurants, but on the other hand no one rushes you out and you can enjoy leisurely lunches and dinners. Monkeys, iguanas, Coates, and other wildlife on property with beautiful foliage along the paths. Highly recommend this resort especially for couples. families with children would probably enjoy the neighboring Westin property.
- jameso90 (10/5): Amazing hotel with best customer service - This hotel is absolutely amazing. From the moment we arrived until when we left we were treated like royalty. Every person on the property, from the front desk clerk (Carlos) who grabbed the cricket that landed on my wife’s water bottle while we were checking in and explained what it was, to the gardener who waved hello and smiled every morning, were just incredibly welcoming and friendly. The service cannot be matched anywhere. The facilities are well constructed and maintained. The food is absolutely fantastic. We even booked a 4-hour fishing trip through Andrei at Conchal Fun and the Cocina chef cooked up our Snapper and Tuna for dinner. We also booked a MegaFun all-day trip to Rincón de la Viejo with Andrei and enjoyed spending the day with him. He was super communicative and always ready to share great information about the area and Costa Rica in general. We had a fantastic experience!!
- JordanaS1000 (8/5): Five amazing days - What stands out most is the friendly service! At the front desk, restaurants, gym, everywhere. Traveled with my teenage son for five days and our room was spacious and clean. We had a blast spotting wildlife: monkeys, lizards, coati, birds - all on property. And did some super fun excursions. Property is really beautiful, and food is good! We didn’t do all inclusive because we don’t drink much. Ended up spending about what it would have cost and I had complimentary breakfast. Next time we will eat some meals off site. Shout out to servers Jose at Latitude and Wilber at Zone Azul for the warmest, most lovely service. You made our trip memorable!
- David (10/5): - My wife is handicap and they made every effort to accommodate her, staff where very friendly and help full. Thank You, David Evans
- Karen L (8/5): - Resort was beautifully maintained , staff helpful and courteous; food was much more expensive than I expected but would stay here again.
- Brendan (10/5): - Great staff great experience
- Miriam (10/5): Love this place! - Absolutely wonderful, highly recommend!? Service was wonderful, staff are super friendly and helpful. The beach is perfect, and the food was great.
- bernardjJ2658ZN (10/5): Wonderful & Outstanding - Management and staff are outstanding here and truly makes a difference. Juan Diego Golobio always insures you will have great restaurant and dining experiences because he is a great host and has a true commitment to excellence. The wait/server personnel are all great and well trained but Bernice at the Beach Club and Leo at the Mercado really stand out. Even Dickson at the transportation desk and Eric at the front desk will delight you with their top-notch service and professionalism. I hated leaving this place and can't wait to get back. Bernard J
- Terri (10/5): - Lovely facility and grounds. Staff is friendly and extremely helpful. Two pool areas; one just off the hotel lobby and one down by the beach. Bars and food service provided at both pools. Beautiful beach area with chairs and umbrellas available. Located on gated secure grounds. Lap of luxury!
- Inna (10/5): - Amazing experience!
- Jaime (10/5): - THE PROPERTY WAS BEAUTIFUL AND THE EMPLOYEES WERE ALL VERY FRIENDLY AND HELPFUL. I WOULD LIKE TO ACKNOWLEDGE KAYLOR, JUAN, AND THE REST OF THE GUYS WHO RAN US BACK AND FORTH FROM T3 AND THE BEACH. I ALSO WANT TO THANK THE WAIT STAFF FOR MAKING OUR DINING EXPERIENCES OUTSTANDING. LASTLY, THE RECEPTIONIST VIVIAN AND ERIC GAVE US GREAT SUGGESTIONS AND WERE VERY HELPFUL.
- lynne (10/5): - Our stay was lovely. The staff was incredible, very helpful. My only complaint is there were not enough chairs at the pool.
- Luisa (2/5): - This is a hotel/ resort for families, there are no changing tables in any of the restrooms. Also no elevator to be able to take my baby's stroller around. The food is incredibly salty. The food options are very limited. It’s literally the same options every single day. WiFi they attempted to fix the connection but the connection was intermittent and it sucked the entire 7 days. There was a day where they printed the menu out to give to us so that we can view the menu to be able to order room service. The best thing about this place, the staff. They were so pleasant and accommodating during the entire trip.
- Imane Merveille (10/5): - I can’t say enough good things about his hotel. One of the best places I’ve ever stayed! Truly a 5 star experience when it comes to customer service, dining, the rooms, cleanliness, the activities! The beach is also very beautiful!! Breakfast buffet had so much variety, we loved every morning there. We can’t wait to come back!
- Fiorella (10/5): - Overall an excellent experience! Rooms are comfortable, food is delicious and the staff are very nice.
- Michael (10/5): - Loved this property. Beach is exceptional. The staff is very nice. We enjoyed the whole experience. Will come back.
- Karen (10/5): - Beautiful property .
- Wenceslado (10/5): - Their beach is pretty. The resort sits in the middle of a reserve, we saw monkeys and deer.
- MARLON (10/5): - Excellent
- Edgardo (10/5): - It was awesome staying here… great people and great food along with hospitality!
- Wellington (2/5): - Didn’t like the fact that when you book on Expedia they list it as all-inclusive. When you hear all inclusive you think free ….. but When you get there they pull the all switch. The lady at the front desk said it’s all-inclusive but it’s not. It will be 200$ per night if you want it. Scam to lure guest to the hotel. Hotel is far, not many places to eat the hotel. Food isn’t good, threw up & drinks are ok. They moved my room 3 times. After 12pm at night everything is dead at the hotel. If you want nightlife you would have to leave the hotel. Nothing to do at the nightlife at the hotel.
- Traci (10/5): - Close to beach and a great view. Clean pools and super friendly staff.
- Phillipe (6/5): - Pretty good hotel but based on the price I will rank it as meh, they are definitely charging for the location which is superb, basically the best beach in Costa Rica. That said their restaurants were a let down, the breakfast specifically was a joke, the orange juice was fake and the tortillas were so bad, kinda sad considering the hotel is in Guanacaste where they make the best home made tortillas. Staff was awesome and the hotel amenities were pretty good.
- Ana Maria (10/5): - We had a great time, everything and everyone were amazing. We had the best time. I will say 10 of 10. I really want to come back.
- Anne Lorraine (8/5): - I like everything but the overpriced menus. All staff are amazingly nice.
- Sandra Nancy (10/5): - This is a very comfortable hotel with spacious rooms and very kids friendly. The staff was very nice and always happy to help which makes things easier when travelling with children. The whole breakfast team was amazing, the guys transporting us around the resort were so helpful, and the people at the check in desk were always happy to answer our questions. We had a lovely time and our children loved it. Thank you!
- Yanelys (10/5): - Our stay was definitely one of a kind! The hotels is on the pricey side but you get what you pay for. We love the hotel and the amenities that it has to offer. One of the showers coming out from the beach is under repair, as well as the deck around the pool seems like it needs replacing but besides that everything else seems to be taken care of. Dinner and lunch options are really good BUT a bit overpriced at night. The theme night of Mexico was not that great as the menu descriptions did not match the food but besides that night, everything was tasty and fresh. The breakfast is definitely worth it so try that! The little town near by Brasilito and Flamingo had amazing restaurants but our beach was the best! We love that we always had access to golf carts for transportation and valet parking was fast, if you rent a car, which I recommend to do. The welcome drink was a small touch that was really nice and our room was amazing! Be prepared to walk and enjoy nature!
- Jan (10/5): - The property is big, quite, and very private.
- Will (10/5): - Definitely one of Costa Rica’s top luxury resorts. The only thing missing was more days. Fantastic beach, pool (Wet Deck) , restaurants and Spa. We’ll be back!
- Martin (10/5): - Excellent place to stay
- Monique (10/5): Wonderful Stay - Warm and friendly staff, very accommodating with any requests. Beautiful Beach with soft sand and warm waters. Loved the beach food and beverage service. Very pleased with this hotel! Our room has great view. It is tucked inside conchal reserva so we never left hotel other than a private boat trip.
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