Muscatel Grand Silkroute - 300 Mts from MG Marg
Location: Upper, below Corporation Bank Arithang, Gangtok, in
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Experience a stay at Muscatel Grand Silkroute, a 4-star hotel in the heart of Gangtok, just a stone's throw away from Palzor Stadium. The elegantly designed rooms with modern amenities like flat-screen TVs and free WiFi ensure a comfortable stay for guests.
Convenient Facilities
Enjoy the convenience of free private parking, a shared lounge, and a 24-hour front desk at your disposal. Indulge in delicious meals at the on-site restaurant or unwind on the terrace overlooking the picturesque surroundings.
Explore Nearby Attractions
Immerse yourself in the local culture by visiting nearby attractions such as Namgyal Institute of Tibetology and Do Drul Chorten Monastery. Let our concierge service assist you in planning your itinerary for a memorable stay.
Book now at Muscatel Grand Silkroute for a delightful and hassle-free experience in Gangtok!
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Restaurant
- Room service
- Terrace
- Family rooms
- Luggage storage
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Packed lunches
- Shared lounge/TV area
- Concierge service
- Wheelchair accessible
- Kid meals
- Outdoor furniture
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
- Mobile app for room service
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Secured parking
- Bicycle-friendly property
Rooms Available
-
Premium Room
1 Double Bed
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- No rollaway/extra beds
- No cribs (infant beds)
-
Standard Room
1 Double Bed
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Private bathroom
- No rollaway/extra beds
- No cribs (infant beds)
-
Superior Room
1 Double Bed
Features a private balcony
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- No rollaway/extra beds
- No cribs (infant beds)
-
Family Room
Featuring free toiletries, this family room includes a private bathroom with a shower. This family room has a wardrobe, an electric kettle and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Fan
- Toilet
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Toilet paper
-
Deluxe Double Room
Providing free toiletries, this double room includes a private bathroom with a shower. This double room features a wardrobe, an electric kettle and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Shower
- Fan
- Toilet
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Toilet paper
-
Quadruple Room
Featuring free toiletries, this quadruple room includes a private bathroom with a shower. This quadruple room has a wardrobe, an electric kettle and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Shower
- Fan
- Toilet
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Toilet paper
-
Standard Double Room
Providing free toiletries, this double room includes a private bathroom with a shower. This double room features a wardrobe, an electric kettle and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Fan
- Toilet
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Toilet paper
Guest Reviews
- Rohan (6/5): - The location was really good The rooms were okay clean.
- Krishna kumar (5/5): - Room cleanness and location Restaurant was not functional even for tea was not available and the regular water was also not serving.i think that is something they need to change .regular water bottle must be served in Room
- Shadab (7/5): -
- Avinash (8/5): -
- Dinesh Gupta 19 (5/5): - Apart from the location of the property rest thing was good Location was not good, You have walk incline for almost 500 MTRS to come to the main road
- Matilde (9/5): - Le camere pulite, spaziose e con tutto il necessario La colazione (non inclusa) era scarsa, altri ospiti hanno fatto confusione per i corridoi fino a notte fonda e pure la mattina presto, senza che il personale facesse nulla
- urmila (5/5): not as photos - location expectation vs reality
- Cynthia (4/5): Disappointing - We were able to switch to a better room when the electricity and wifi were not dependable in the first room. The staff helped bring our suitcases up the stairs; elevator was not useable. Even though when booking the room it said we'd pay at the property, we got a follow-up email immediately after that wanted us to make a deposit. Reading the fine print, booking makes this fine; but it is certainly bait & switch. We just ignored the request and it was fine. But it was off to a bad start.
Also, in the first room, the electricity and the wifi were incredibly unreliable--which was not the case in their other building. Also, the location from the main road (MG Marg) is not far, but up an incredible number of steps.
- Vinod (6/5): Comfortable stay - Nice hotel specially staff behaviour Everything is fine their
- Sharma (8/5): Very good -
- Yash (10/5): Exceptional -
- Prakash (9/5): Superb - Comfortable stay Location
- Bijoy (10/5): Exceptional - Great place to stay....Would recommend for everyone....Must visit 👍👍
- Gupta (7/5): Good -
- Sinha (8/5): Very good -
- Rajak (9/5): Superb - Room floor are very slippery overall everything is good
- Amit (8/5): Very good -
- Saha (10/5): Exceptional - Good experience Evening is good
- Apurva (9/5): Superb - It’s near MG marg 15 minute by walk and there is also parking space if you travel by your own car
- Abir (10/5): Exceptional -
- Butwal (1/5): Bad - Nothing Staff and manager of hotel have no senses of talking speaking with guest
- Panda (10/5): Exceptional -
- Sachin (8/5): VERY NICE PROPERTY AND STAFF - LOCATION NA
- Sonowal (4/5): Not value for money at all - Property and location is good It’s not value for money. Booking.com charges more than 9000 per night but only basic minimum amenities were there. I will never book again from booking.com because they charge more than the original hotel price
- Amritesh (10/5): Exceptional -
- Rohitkr1110 (8/5): Very good -
- Likhon (10/5): Exceptional -
- A (9/5): Superb -
- Harsha (6/5): Great location, but can be better - Location, food, staff are excellent.. But family room in old building is difficult to climb, old fashioned, bathroom is very slippery and room is extraordinarily old fashioned Old building family room, steps and wah room
- Manish (7/5): Good -
- Debasish (1/5): Bad - Not worth a 3* rating, Not value for money
- Airish (8/5): Very good - Hotel was clean, well maintained... Water problem was there sometimes...
- Srivastava (9/5): Awesome place available an unbelievable price. - So this property is at a walkable distance from MG Marg. The room was cosy, well insulated, clean and the best part was we got a free upgrade from deluxe to super deluxe room and that too at an unbelievable price. The room was very big and could have accommodated 5 adults easily. Overall experience was wonderful. Nothing I can think of.
- Malcolm (8/5): Comfortable Stay - Comfortable mattress. Lift. Hot Water. Working WIFI. Helpful staff. Short uphill walk to main road and then steps up to MH Marg. Everything in Gangtok is uphill and this wasnt so bad if you take it alowly. Location incorrect. Google Maps is correct.
- Tommy (9/5): Superb -
- Nahid (8/5): Very good - This property is clean…and nice room Nothing to say about this because everything is good..
- Nima (8/5): Very good -
- Kruti (5/5): Passable -
- Jaiswal (10/5): Exceptional -
- Balram (10/5): Exceptional - location and Room were very good, and the best part is the nearby to M.G. Road everything was fine.
- Prerna (5/5): Passable - Location Room and breakfast and other facilities
- Vlogger (10/5): Exceptional - I like all the accomodation and staff behaviour.
- Ravisingh (10/5): Exceptional -
- Bedi (10/5): We booked it for a single night & stayed for 3nights - Everything Steep road to your hotel. Not a problem.
- Prabal (6/5): Pleasant - Value for money The property is run down. Some areas need renovation.
- Mirza (7/5): Room was gud but not as per the price - Old hotel building needs severe renovation
- Pradhan (6/5): Pleasant -
- Md. (6/5): Pleasant -
- Prishiyas (8/5): Very good -
- Kuntal (8/5): Very good -
- Kuntal (8/5): Very good -
- Madhumita (8/5): Very good - They have an amazing kitchen and staff are very cooperative and well behaved. They have a nice cozy terrace and you can catch the morning sunrise on Kanchenjunga. Though the view is very skewed and you just get to see the main kanchenjunga peak and not the entire range, but it kinda works. The geyser wasn't working and we had to go two floors below to take a bath in a default room. So that was an inconvenience. Apart from that, this property is fine for young people but you should think twice before getting your parents here because 1. They don't have a lift in the old wing (where we stayed and has a view) and it might be difficult for old people to climb so many floors. 2. MG Marg is quite a steep walk from the hotel, again a troublesome affair for old people.
- Manish (8/5): Very good -
- Gupta (9/5): Superb -
- Abhijeet (10/5): Exceptional -
- Jitendra (7/5): Good - Good hotel so far in gangtok
- Afroza (7/5): Good -
- Rajiv (9/5): Superb - Hotel amenities namaste it's location
- Rikzing (9/5): I'm happy with staff - Room was need and clean Staff
- Dave (9/5): Very pleasant hotel with clean and beautiful rooms and friendly staff - Very clean, rooms functional and close to MG Marg but away enough to be peaceful. Staff were helpful and friendly Nothing.
- Pollen (10/5): Exceptional -
- Soumaya (8/5): Very good -
- Deependra (8/5): Overall good experience - Good rooms with good facilities especially bathroom with hot water every time, nice ambience good on the budget,good staff Food could be better as the food we ate was not upto the expectation ,food part of food was they serve fast and hot ,they should clear the policy regarding the guest like they allow unmarried couples or not ,at first we confused we are welcomed there or not.
- Siddhant (9/5): Superb -
- Soumaya (5/5): Passable -
- Jojan (8/5): Very Peaceful Quiet but close to heart of city - Location Nothing to dislike
- Satpal (9/5): Superb -
- Masud (10/5): Exceptional -
- Masud (10/5): Exceptional -
- Fahim (9/5): Superb -
- Sharma (9/5): Superb -
- Tomáš (7/5): Good -
- Baldwa (8/5): Very good -
- Carolina (10/5): Highly recommend! Great location, property, and service! - Beautiful, big rooms, beautiful common spaces, clean and kind staff! Overall, a great surprise when travelling in India The internet speed could be faster
- Deepika (7/5): Good -
- Abdulalim2546 (8/5): Very good -
- Oza (10/5): Exceptional - 10/10
- Michal (5/5): Good value but definitely not a 4 star hotel. - Location, good value for money. Mold on the walls and in the bathrooms. Dirty towels and bedsheets. No AC. Bad WiFi.
- Sujith (10/5): Exceptional -
- Sujith (10/5): Exceptional -
- Abdulalim2546 (7/5): Good -
- Ankit (9/5): Superb - Room, cleaniness and staff was good. View and location. Use to steos on climbing mountains to reach MG road.
- Vlogger (10/5): It's feels like. Wow. - Accomodation ,services, behaviour of staff is excellent and Frank with customers. Nothing.
- Can (10/5): Exceptional - I love very much Nothing
- Siddanth (9/5): Superb - Environment
- Rohit (9/5): Superb -
- Khando (10/5): Exceptional -
- Tapaskumar (7/5): Good -
- Manish (10/5): Exceptional - Location of Hotel near to M.G.MARKET. Food and services are nice. The manager Shri Suddep Chettri is such a wonderful and helping person, always guides you for the success of trip. Nothing to mention
- Sukhbir (1/5): Bad -
- Pushkar (2/5): Hotel doesn't maintain it's Four Star status .They use dirty linen, blanket covers, pillow covers. - Nothing Everything
- Susovan (6/5): Pleasant - Location No lift . Poor washrooms.
- Milind (7/5): You can do better. - Location and staff was good. No proper restaurant where guest could order the food of their choice.
No Newspaper or books for guest.
- Vatsal (10/5): Exceptional -
- Minu (6/5): Average - Staff were very nice , clean properly There was no lift it's location was worst
It's very far from Mall road gangtok
The way all along was very steep up n down
- Amey (9/5): Superb -
- Bikash (6/5): Pleasant -
- Singh (10/5): Excellent stay - Hotel staff are very cooperative and hotel location is excellent. Everything is excellent
- Tejas (10/5): Exceptional -
- Roshan (3/5): Very poor service - Customer service is very poor, staffs are gathering and discuss loudly in the reception and restaurant area, food is average with very limited selection, neither smile nor welcoming attitude of the staffs, location is fine but have to go up with narrow road to MG Road so not suitable for those who can’t walk, telephone was not working at all and though informed, it was not fixed, reception doesn’t provide proper information for new guests at all and if you ask, they simply say call travel desk guy on cell number.
If you book through online channels, don’t expect any request of amendment of your stay.
Photos