H Residences - Apartment Stay Private
Location: 3113 Surfers Paradise Blvd, Surfers Paradise, Queensland, 4217, Surfers Paradise, AU
Star Rating: 4 Stars
Property Type: Apartments
About this Property
Recreational Amenities: Dive into our outdoor pool, indoor pool, and fitness center for ultimate relaxation and fun.
Additional Amenities: Stay connected with complimentary wireless internet and enjoy our arcade/game room and on-site shopping.
Convenience at Your Fingertips: Take advantage of our business center, express check-out, and free self parking.
Book your stay at H Residences - Apartment Stay Private, centrally located in Gold Coast, just steps away from Cavill Avenue and a short walk from Surfers Paradise Beach.
Important Information
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Only registered guests are allowed in the guestrooms.
- The property is professionally cleaned.
- Contactless check-out is available.
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 10:00 AM
Instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. The host will greet guests on arrival.
Amenities & Facilities
- Fitness facilities
- Express check-out
- Arcade/game room
- Free WiFi
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Elevator
- Fitness facilities
- ATM/banking
- Shopping on site
- Snorkeling nearby
- Arcade/game room
- Express check-out
- Smoke-free property
- Ecotours nearby
- Grocery/convenience store
- Tours/ticket assistance
- Conference center
- Parking (limited spaces)
- Playground on site
- Free self parking
- Cave exploring/spelunking nearby
- Shopping mall on site
- Fishing nearby
- Horse riding nearby
- Mountain climbing nearby
Rooms Available
-
Two bedroom, two bathroom level 32 ocean view
This apartment features a washing machine, tumble dryer and air conditioning. Cleaning and servicing is available for an additional charge. If you would like your apartment to be serviced during your stay, please let the property know in advance, using the special request box when booking or using the contact details found on the booking confirmation.
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key access
-
Two bedroom, two bathroom level 19 ocean view
This apartment features a microwave, stovetop and sofa. Cleaning and servicing is available for an additional charge. If you would like your apartment to be serviced during your stay, please let the property know in advance, using the special request box when booking or using the contact details found on the booking confirmation.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key access
-
Two bedroom, two bathroom level 30 ocean view
This apartment features a DVD player, balcony and washing machine. Cleaning and servicing is available for an additional charge. If you would like your apartment to be serviced during your stay, please let the property know in advance, using the special request box when booking or using the contact details found on the booking confirmation.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key access
-
Two bedroom, Two bathroom level 25 Ocean view
This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV, a washing machine, a seating area, a dining area as well as sea views. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key access
-
Two bedroom, two bathroom level 18 ocean view
This apartment has air conditioning, dining area and toaster. Cleaning and servicing is available for an additional charge. If you would like your apartment to be serviced during your stay, please let the property know in advance, using the special request box when booking or using the contact details found on the booking confirmation.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key access
-
Two-Bedroom, Two Bathroom Level 21 Ocean View
This apartment features a stovetop, washing machine and dining area. Cleaning and servicing is available for an additional charge. If you would like your apartment to be serviced during your stay, please let the property know in advance, using the special request box when booking or using the contact details found on the booking confirmation.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Two Bedroom, Two Bathroom Level 16 Ocean View
This apartment features a washing machine, dishwasher and toaster. Cleaning and servicing is available for an additional charge. If you would like your apartment to be serviced during your stay, please let the property know in advance, using the special request box when booking or using the contact details found on the booking confirmation.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Three Bedroom, Two Bathroom Level 31 Ocean View
This apartment has a DVD player, air conditioning and electric kettle. Cleaning and servicing is available for an additional charge. If you would like your apartment to be serviced during your stay, please let the property know in advance, using the special request box when booking or using the contact details found on the booking confirmation.
Max Occupancy: 8 (8 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Two-Bedroom, Two Bathroom Level 27 Ocean View
This apartment has a tumble dryer, washing machine and balcony. Cleaning and servicing is available for an additional charge. If you would like your apartment to be serviced during your stay, please let the property know in advance, using the special request box when booking or using the contact details found on the booking confirmation.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Two Bedroom, Two Bathroom Level 12 Ocean View
This apartment has a microwave, dishwasher and kitchenware. Cleaning and servicing is available for an additional charge. If you would like your apartment to be serviced during your stay, please let the property know in advance, using the special request box when booking or using the contact details found on the booking confirmation.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
-
Lvl 39 (Above Hilton) - 2 Bedrooms, Accessible, Ocean View
1 King Bed and 1 Queen Bed
Overlooking the ocean
Layout - 2 bedrooms
Internet - WiFi
Entertainment - 32-inch LED TV, cable channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, towels, and toilet paper
Practical - Washer/dryer, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and heating
Accessibility - Wheelchair accessible
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Refrigerator
- Desk
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Oven
- Stovetop
- Toaster
- Toilet paper
- Wheelchair accessible
- Bedsheets provided
- Highchair
-
Lvl 29 (Above Hilton) - 2 Bedrooms, Accessible, Ocean View
1 King Bed and 1 Queen Bed
Overlooking the ocean
Layout - 2 bedrooms
Internet - WiFi
Entertainment - 32-inch LED TV, cable channels, and DVD player
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, towels, and toilet paper
Practical - Washer/dryer, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and heating
Accessibility - Wheelchair accessible
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Refrigerator
- Desk
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Oven
- Stovetop
- Toaster
- Toilet paper
- Wheelchair accessible
- Bedsheets provided
- Highchair
Guest Reviews
- Darren Richard Clark (4/5): - Not clean Door lock dodgy needs fixing Sheets dirty Just poor in general
- Toby C (10/5): Thank you. - Great location and an excellent price for a busy season. Thank you.
- buena (10/5): we had a wonderful time and experience - The view and location should have visible name of the building that can easily find
- Bridgette (10/5): - Loved the location, with Cavil mall 250metres away, tram stop, Cavil Lane & eateries at your door step its definatly where the action is & makes your holiday so comfortable. The inside pools warm & open early-late The beds feel like your floating on cloud 9 Apartment was spacious, with ameneties making it comfortable all round. And amazing price, we stay here yearly & absoloutly love it Couldnt get early check in, but coukd leave our bags with reception which made it just as easy with young children. They should provide more toilet paper.
- Cecilia (10/5): -
- Lilly (1/5): -
- Kartina (8/5): -
- John (9/5): -
- Rakesh Mahmud (10/5): It was really pleasant would like to ho there again - The most important aspect of the property is that the location is really good as well as the location of the property also the number of pools the apartment had was really impressive . The fact that there was a smell of old carpet and wet towel in the common area of the lift made it a little tricky additionally the fact that the number of lifts in the building is really limited and it takes a long time to go from the higher floor to the lower one .
- Domenic (10/5): Fantastic location and very clean apartment - The master bedroom bed was old , soft and like a banana lounge, It was uncomfortable
- Natalie (10/5): Convient - Nice n close to everything! Clean! NA
- Ahmad (8/5): -
- Vanessa (7/5): Nice little beach side getaway - Great location and view Could do with a little refresh and some pool towels
- Catherine (6/5): - Apartment had a moldy smell, one of the blankets had a food mark and hadn’t been washed, level 32 was too high up, picking keys up and dropping them back, vacuum cleaner barely worked, pools were too cold.
- glennm137 (10/5): Amazing views and overall a stay that was well and truly worthy of a 5 star review :) - Very impressed with the quality of the apartment and even had bathroom supplies which we were not expecting, great view and easy checking and checkout, overall a top experience. Everything was clean and being self contained a dryer and washing machine provided, there is not the luxury of room service or daily bed changing but that was fine, enough room for a family of 6 in the unit we stayed in. Communication from the booking agent was spot on.
- Matt (4/5): Nice view - The view Furniture broken Sink blocked Safety latch for door to balcony broken Uncomfortable furniture Aircon stuck on Fahrenheit and couldn’t set lower on hot days Apartment smelt like dirty feet
- Dean (1/5): Disgusting - The property was disgusting and it stunk. The beds were awful. The couches were covered in stains. The place stank. You couldn’t pay me to stay there again.
- Jonathan (2/5): Not comfortable, the room smell like mold and loud noise coming from the drains. - The Location The smell of the property is very bad ,smell like mold and septic tank , the air conditioner is permanently fixed to a certain temperature and cannot be adjusted, it ended that the room is so hot. The carpet is filthy. There is a loud noise coming from the drains in the bathroom 24/7. The property only provided 2 toilet rolls for 5 days. The office is on the other building of the property and you have to park at the shopping mall to park then get out and come back because the property is not yet ready even though we already coordinated with the office days before regarding coming early.
- Keira (7/5): Stunning location peaceful home - I liked the location, the bed and the balcony however there was limited detergent/rubbish bags/towels which made things difficult. There were also about 10 cockroaches that we saw throughout the week
- Narelle (9/5): Superb - Beautiful views and clean all round Little more bathroom paper and possibly tissues
- Joan (7/5): Good - No breakfast supplied
- Emily (10/5): Exceptional -
- Mario (10/5): Exceptional -
- Anton (10/5): Exceptional -
- Santosh (8/5): Very good -
- Brett (7/5): Good -
- Jay (8/5): Very good -
- Phillip (1/5): Property was good and nothing wrong with it. Staff was 100% the problem from start to finish. Do not try book with an af - Property was good and nothing wrong with it. Staff was 100% the problem from start to finish. Do not try book with an after hours check in. Property was good and nothing wrong with it. Staff was 100% the problem from start to finish. Do not try book with an after hours check in.
- Moein (10/5): Exceptional -
- Adam (10/5): Exceptional - Excellent location nice clean unit great value for money recommend to anyone with out a doubt
- Josh (3/5): Convenient location but disappointing room! - The pool area is nice, location is prime and the kids liked staying on the top floor because they got to watch the “SPEED (YouTuber)” dramas around the streets. Room was leaking, balcony door wouldn’t open or close, the furniture was uncomfortable and old. Needs a deep clean is was very dusty.
- Ashlee (4/5): Disappointed! - Fine but not comfortable! The property on level 25 was clean and view was nice that’s it! It started from checkin… Holiday Holiday staff were absolutely miserable! The Japanese and Australian woman need a new role out the back! Not on the phone and checking people in! -Both beds are absolutely rubbish and almost impossible to sleep on. Either cheap beds or old... I’d say cheap!Pillows are crappy too. The beds slide all over the place as they are on wheels and slides all over the tiled floor. You sink in them even when sitting on the side of the bed, can’t role over in them as they are so terrible soft and no support. Awful to sleep in! -The couches are super cheap and uncomfortable also.. if you want to TV or watch a Movie prepare to be uncomfortable! -I asked for two king beds as soon as I made the booking, I was asking the earth apparently even though I offered to do it myself… it was an option of 2 singles or one king in the second room. After all the questioning I did arrive to two king beds thankfully! The second bedroom is more like a study it is just sliding doors off the kitchen and living… so it’s you have kids sleeping in there they can basically hear everything including the TV. -TV was cheap quality not that you could sit for long enough on the uncomfortable sofas anyway. -WiFi didn’t work when we arrived but after I called, finally worked out that someone had reset it from the details that were on the check in sheet. We extended for a 4th night, the morning of, which was fine when I spoke to the gentleman (can’t remember his name) he was very pleasant and quoted us $315 for a Tuesday night…as that’s what we were paying for previous night from the weekend. Then the same miserable Japanese lady called back after we had already extended and paid as I left a message on the machine easier before they opened. Said the rate was $350, I said I’ve already been quoted and paid $315 she said or just hold as I’ll have to check that. Came back, oh ok we will do that special price for you!
- Malak (5/5): Passable -
- Donna (9/5): A perfect week away in a beautiful location - As a first time visitor arriving just before 5pm in peak hour I found it very stressful to have to go to a different location to check in and get my keys, worried also about the lock box setup if I arrived late. It turned out easier than anticipated, but then had to find our way to accommodation afterwards. There were specific rules with parking and one day we arrived back and another car had taken our spot so had to call security as I was worried about getting towed if we took another spot. Got it sorted relatively quickly. The accommodation was faultless and immaculate, views incredible! To have a drop box somewhere at the accommodation to leave keys when having to check out earlier than 9am. It was a hassle to have to go to a different location just to leave keys early in the morning.
- Kenan (4/5): Disappointing -
- Ammad (7/5): Good. - Room was big and spacious no doubt. It was clean, tidy and comfy. To collect the keys you have to go another place to collect it and if you are collecting after hours you have to go next day again to check in and when you check out you have to go back there to return the key. Why not have that office in the building The room has paper thin walls so you can hear all the music blasting all night and if someone is fighting next door you will be like watching a live sports in your room.
- Peter (7/5): The apartment needs a bit more of a clean in between customers. - The view was great, nice and close to shops and entertainment. Unfortunately, the building had to be evacuated due to a fire in a unit. I am left to wonder if it was due to the units oven? The oven in the unit I rented didn't have writing on the dials or a manual to refer to for settings, and it was also not clean. The apartment also needs a good deep clean. Some curtains had mould on them, and the grout and some wet areas had mould. Cupboards and draws had a mouldy musky smell. They could do with a air
- Brett (4/5): Frustrating that when you report an issue no one reply, emails have been sent to H Holidays email - Location ONLY I am following up on my previous communication and was expecting a response by now. I kindly request a response before the end of the day. If this email is not directed to the appropriate individual, please advise me on who I should be reaching out to or forward this email accordingly. I am reaching out regarding a complaint about the services provided. I am seeking a resolution to the issue and a clear refund of the extra charges incurred for additional bedding that was never utilised. This was discussed with your representatives, and it was acknowledged that the bedding was not used due to the issue highlighted so the beds were locked up. I appreciate your prompt attention to this matter as I am eager to reach a resolution. Thank you in advance for your assistance.
- Robert (9/5): Superb -
- Layelle (9/5): Superb -
- Kylie (8/5): Very good - Location and view The nasty smell in the foyer
- L (5/5): Passable -
- Jacki (9/5): Superb - Amazing ocean view with no other building in front. Great location
- Ashlee (9/5): Superb -
- Gail (8/5): Very good -
- Manpreet (10/5): Exceptional -
- Burim (2/5): Very poor -
- Jamie (9/5): Superb -
- Remedios (1/5): Will never ever recommend holiday holiday to anyone. Ever!!! - The young lady at the reception when we handed our keys back was very friendly and gracious. She was the best part of our stay. 10/10 No extra towels were given. No extra toilet paper was given. No one came to clean the room. And the company wanted to charge us an extra $50 p/h for late check out, it was disgusting, yet there was no one there when we went to hand in our keys. Was that a ploy to get more money from us?
- Habib (9/5): Superb -
- Zeina (8/5): Very good -
- Trif (10/5): great value and very professional easy access to the property - location view and style of room nothing
- Ruchit (8/5): Very good -
- Christina (7/5): Perfect location handy to the beach and eatery - View was good 2nd room the big bed was really soft
- Kelvin (10/5): Good stay and clean - Everything was done nicely Everything okay
- Joanne Lorraine (6/5): - The apartment was in a great location with views over Surfers Paradise Beach. The apartment wasn't very clean. Whilst we enjoyed our 4 night stay, we would not stay here again, especially for the price that was charged.
- Julie (9/5): Pretty Good - Location, view, size of the apartment, free parking. Early check out, a little noisey, no house keeping for longer stays.
- Matthew (2/5): Unsafe to stay on n - Terrible experience. Mould growing on doors. The constant smell was terrible. When I tried to tell the agent that leases this property, he said no-one else has complained and then began to say they have purchased new kettle and appliances . I note, others have also complained about this. This unit is not safe to stay in. I am also not one to complain. No apology. Very disappointed.
- Brianna (9/5): Superb -
- Emilyamelia (10/5): Exceptional - Check in process was easy and only just down the road from accommodation. Apartment was clean with great views. WiFi didn't work while we were there
- Mir (8/5): Very good -
- Trudy (8/5): Great will be beack - Great position, great view, great stay It is near a rubbish shute which you can often smell when opened. It was difficult to park & find the reception to check in
- Anonymous (10/5): Exceptional - the view was fantstic would defently stay again
- Sudat (5/5): ok - Bathroom cleanliness Bugs Not sufficient toiletries Parking occupied by other vehicle
- Bahrame (10/5): Exceptional - every thing
- Mel (7/5): Good - Location. Roomy apartment The sofa bed was locked with a bike chain. The couch was a little uncomfortable and we wanted to enjoy a movie laying down. The internet was intermittent
- Michael (3/5): Poor - location was good pickup keys at different location- very painfull and i wasnt aware prior to booking door at complex was closed at 8pm meaning had to walk all around the front of building to get in -
- Jis (8/5): Very good -
- Jis (8/5): Very good -
- Farhadieh (6/5): Pleasant -
- Daniel (7/5): Good -
- Emma (9/5): Superb -
- Damien (8/5): Great value. Great views. Great location. - This property has a great location and great views. Internet speed was occasionally slow while watching Netflix
- Jis (8/5): Very good - Having to collect your rubbish at the time of leaving.
- Daniel (8/5): Absolutely brilliant location, view, and price. Beds could be comfier - Brilliant location and price There could have been a benchtop and more room for a kitchen, and the beds weren't the comfiest either.
- Redman (9/5): Excellent location great parking for your car and holiday holiday People were great to deal with. - Marks in the wall need repairing and painting
- Anonymous (8/5): Very good -
- Christine (10/5): was amazing,would definitely recommend this place to everyone. - The property was clean,comfortable and with everything we needed to make our stay easier,the views were amazing,we even had 2 parrots who visited us daily. it was a little noisy on some nights,but didn’t really bother us.
- Hanna (8/5): Very good -
- Daniel (10/5): Exceptional - The view Nil
- Hanita (5/5): - - Location good No pot to cook
- Michelle (8/5): Very good -
- Kam (2/5): Cockroaches, dirty appliances, dust everywhere at a premium price! - View was nice Everything else about the accommodation. Room is dirty, appliances are broken and barely working, cockroaches everywhere, see photos!
- Anonymous (8/5): good - view nothing
- Maria (6/5): - Amazing views, poorly stocked for later check-in 4 guests staying and 3 coffee sachets, 3 tea sachets and 4 single milk servings. No pool towels provided and weren’t advised to bring our own, we had to use our shower towels for the pool. No extra linen provided. Can’t contact anyone over the weekend, so if you need anything , or have a question, no one is available. It’s strictly stated NOT TO CONTACT THE HOTEL if you require anything. Deposit was processed and have to wait for refund. Was contacted about not dropping off keys and had to send a photo of the keys that were left on the counter as per instructions. Would not stay again as I felt somewhat led to believe that we were staying at the Hilton, not privately owned apartments that had no affiliation with the Hilton
- Linda (10/5): Enjoyed the service and found the apartment very clean - Apartment was very clean and well maintained
- Wiki (8/5): Very good -
- Gregory1974 (2/5): Don’t get scammed - Never use this company. Provide you with a unit that is not renovated when their advertisement say it is and you pay a premium for a renovated apartment when it’s not. The apartment is dirty, more fitting would be filthy. When you complain they say they will send cleaner. When you attend room after the alleged cleaner the room is still filthy and dirt and dust under the beds, toilets disgusting. We had to spend 2 hours cleaning the apartment. You wake up sneezing in the morning and have a daughter with sinus issues. Holiday holiday are no help and do NOTHiNG. Don’t be scammed by using this company.
- Ella (10/5): Exceptional -
- Lida (8/5): Very good - the view is very nice The pots and pans in the kitchen were not clean , I had to wash them a lot before use, and the Kettle was so dirty black inside I need to buy some product to clean and also the smell under the sink was not nice .
- Fabio (9/5): it was convenient,comfortable and clean - location lifts took to long and the indoor pool was way to cold
- Ngoc (6/5): I used to stay with Hilton resident before but this time I was disappointed with the facilities in the apartment. Hope t - The location of the property is a plus. It's right in the center of Surfers Paradise surrounding by shops, Coles, Woolworths and a variety of restaurants. It is really nice for family with kids as they can just walk downstairs to enjoy some fun activities at night time in Surfers Paradise. The property's floor was a bit unclean on my arrival. My daughter ran on the balcony and stepped on a pin, which made her foot bleeding on my first day of arrival. We also found a girl underwear under our bed. How ridiculous is that! Also the clothes dryer didn't work and the freezer of the fridge couldn't make any ice.
- Jastine (8/5): - Great views from the room! Only downside is lack of access to any amenities which is what people mostly care about when going on holiday. The room had a smell to it, almost like there was moisture in the room so we had to leave all the doors and windows open. The fan didn't work in the bathroom either. Communication with the property was quick and they responded promptly.
- Otoole (10/5): Exceptional -
- Les (5/5): below average - place location was ok, but the room is located directly outside of the lift, so we heard everyone returning yelling at 2.00AM. exaust fans in both bathrooms never worked, making it very hot. people upstairs were feed the local birds and at the end of the day they would sweep the seed of their balcony, which would land on ours. over all pretty average accomodation not likely to stay there again. tried to call every day where we picked the keys up, only to find the phone engage all day.. below average score for what you pay! 4 out of 10 for me, probably deserves less given we had to sweep the seed of our table and chairs everyday so we can sit to enjoy the view! maybe a 2 obvioulsy everything above needs to be fixed and not stay out the front of a lift. tell people not to feed the birds
- Anonymous (1/5): Bad -
- Mariam (10/5): Exceptional - The view Cleaning
- Manasi (10/5): Exceptional -
- Anita (10/5): Exceptional - Location was great. Check in and out was simple. Very comfortable and had everything we needed in the kitchen.
- Anhar (8/5): Very good -
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