Hôtel Hélianthe
Location: 5 Rue Bernadette Soubirous, Lourdes, 65100, Lourdes, FR
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreation Opportunities: Featuring a fitness center and bicycles to rent for your leisure activities.
Dining and Socializing: Enjoy a meal at the on-site restaurant and mingle at the complimentary daily reception.
Convenient Amenities: Stay connected with free Wi-Fi, and enjoy features like a 24-hour front desk and multilingual staff.
Experience the historical charm while staying at Hôtel Hélianthe, steps away from popular attractions. Book now for an unforgettable stay in Lourdes.
Important Information
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Contactless check-out is available.
Policies
Check-in: 02:00 PM - 11:00 PM
Check-out: 10:00 AM
Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Fitness facilities
- Arcade/game room
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Picnic area
- Elevator
- Fitness facilities
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Television in common areas
- Arcade/game room
- Library
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Mountain biking nearby
- Skydiving nearby
- Smoke-free property
- Tours/ticket assistance
- Free reception
- Playground on site
- Rock climbing nearby
- Motorcycle parking only
- Banquet hall
- Wheelchair-accessible public washroom
- Stair-free path to entrance
Rooms Available
-
Standard Double Room
2 Twin Beds
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and wardrobe or closet; cribs (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - Wheelchair-width doorways
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Wheelchair-width doorways
-
Economy Double Room
2 Twin Beds
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and wardrobe or closet; cribs (free) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Wardrobe or closet
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Standard Single Room
1 Twin Bed
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and wardrobe or closet; cribs (free) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Wardrobe or closet
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Standard Triple Room
3 Twin Beds
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Desk, phone, and wardrobe or closet; cribs (free) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Wardrobe or closet
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
Guest Reviews
- Hyung (4/5): - The bed sheet smells other people’s perfume, gave me a different room, but see hairs on the bed sheet, owner said it’s ok, then at night taking shower, drains clogged couldn’t finish shower, but have to wait until next day, this hotel is 3star but it’s not maybe 1star level, talked owner a manager(owner of son), seems to they don’t care, please check bed sheet right after check in.The family business, seems service is very limited.I wouldn’t recommend this hotel.
- Felixberto M (8/5): - Very decent place to stay in and very accessible feom Lourdes!
- Flora (8/5): - The food is excellent and enjoyable to eat. The bed is comfortable and the room is cleaned every day. every brle and
- Flora (10/5): - I like the Hotel set up and the staff are very friendly. What I didn't like was that as a Disabled person, I wasn't supported as expected especially supporting me with my luggage down to the reception which was very stressful for me to do it alone with my walking stick. .roommyugsrted
- Elisabeth (10/5): - Ras
- SHINICHI (8/5): - 観光するにはとても便利な立地でした。 室内は少し古いがバスタブもあり、シャワーの量も 強く快適でしたが、アメニティがないので シャンプーや歯磨き、ティッシュなどは自分で用意してください。 朝食はこんなものかと思うくらいの内容でしたが パンとコーヒーがあれば良いと思う人にはＧｏｏｄ。 ルルドの駅からは坂が多く足の弱い人は歩くのが大変かもしれません。
- Maria Michelle (10/5): - Helpful front desk
- ROSAURA (10/5): - this hotel is a family owned/ managed hotel. Everyone was super friendly and helpful. It is located very close to the sanctuary and is on the quieter side of town. However, everything is close by. The room was comfortable and clean. We were very satisfied with the overall service.
- Elainne (10/5): - Quiet, safe and a close walk to the grotto. Stayed there for the past 3 trips to Lourdes.
- Ellen (6/5): - I’m only writing with regards to the room we stayed. The carpet smells and very small room. Be sure not to take the double bed economy when making reservations or ask the size of the room. Had we knew the size we should have reserved a bigger room. Location is good walking distance to St Bernadette’s house and the Sanctuary. Very helpful reception staff as well as the complimentary breakfast is great.
- Yuki (6/5): - Le chauffage n'était pas assez efficace et le fait que la chambre était juste à côté de l'ascenseur a accompagné pas mal de bruit produit par d'autres clients rentrant à leurs chambres. Mais les personnels étaient accueillants et chaleureux. Très haute qualité d'hospitalité.
- Thinh (8/5): - Basic hotel thats close to the church. 10 minutes walk to the train.
- Gerardo (8/5): - very well positioned. it provides basic needs, but the fact that it is so well positioned, and close to every single spot, makes it worthwhile
- Graciela (10/5): - Está muy cerca del Santuario de Lourdes y la casa de Santa Bernardita
- Alexander (8/5): - Good located near the Fountain Lourdes and Sanctuaries of Notre-Dame de Lourdes. A lot of shops and restaurants around. Breakfast was ok. No variety of cheeses or sausages or eggs like scrambled eggs only boiled eggs. Room very small and just one socket.
- Deepak (8/5): - Our stay in Hotel Helianthe was really great.The staff were really helpful and with the half board option we managed to get really good breakfast and dinner. The hotel was so close to Lourdes church, town and even the station. We were so happy with our stay, but only a bit worried on our room, as the bath and toilet didn't have any exhaust fan. But all the other facilities make this cons nothing. Overall 4/5.
- Hugo (10/5): - Perfetto. Grazie mille per tutto.
- Dyron (8/5): Some good and bad here. - The best parts of this facility are the restaurant and the location. It is by the river, and just a 10 minute walk from the main church and grotto. There is ample shopping nearby. The food is terrific here! The downsides: my room smelled bad, like sweat. It was not crowded, so they should have waited a day or two after the last customers, and let the room air out. I left my window open to bring fresh air in, but it was very cold outside, so it was difficult to do. It's a good property, but they need to allow the rooms to air out better in order to avoid this problem. The air was so fresh in Lourdes. When I got back to my room, it was nasty-smelling.
- Ann (8/5): - It took us a few winding roads to get to Hotel Helianthe, but it was well worth it. The staff were so friendly and accommodating! The rooms, while not huge, accompanied a nice sized bathroom. All accommodations were very clean. The Hotel was walkable to the many sites of Lourdes. The breakfast in the morning had many options at their self serve buffet. I would highly recommend Hotel Helianthe and their staff!!
- martin (8/5): - according to what I paid. it was ok.
- Bernward (10/5): - Überaus freundliches Personal. Geht auf alle Fragen ein. Sehr sauber. Ausgezeichnetes Preis -Leistungsverhältis.
- Elainne (10/5): - Excellent service, conveniently close to the grotto, good breakfast. Will always stay at this hotel when in Lourdes.
- CHRYSTELLE (8/5): Situation idéale - Un accueil chaleureux et un emplacement idéal à 5 mn du sanctuaire et des restaurants.Proprete,calme et parking gratuit. Vraiment une bonne adresse que je conserve pour mes prochaines venues à Lourdes.
- Bruno (4/5): - I understand that this hotel is not a 5-star hotel but I also don’t understand how they have a 3-star. The rooms were extremely dirty, with the carpet full of stains, water pipes in the bathroom exposed, and no safe to keep our personal items. The restaurant at the property had menus for the days we tried once and the food they faves was completely different from the menu. When we ask about it the answer we got it’s all we have. The inside of the building was in really bad condition. On the positive side, some of the staff was very friendly especially the lady in the reception. I won’t recommend this hotel to any of my friends or in general.
- Verified traveler (8/5): - Location was great. On site parking is a real bonus. Friendly staff. Food and rooms were basic but better than most in this location
- nada (8/5): Excelente servicio - la verdad no he tenido ningun problema y fue todo muy bien , excepto la habitacion era muy pequeña de espacio para moverce para una persona discapacitada , el personal fue muy amables y muy atentos .
- yasmin (10/5): - Very nice location,excellent service and customer oriented
- MARIE PAULE (8/5): - Pour une nuitée. Au calme !!! Bon séjour. Chambre propre et fonctionnelle. Personnel accueillant. Très bien situé. Le plaisir de boire un thé sur la terrasse. Bon restaurant. Nous recommandons
- Olivier (8/5): idéalement placé et qui se refait une beauté - Hôtel très bien placé en plein centre ville à quelques centaines de mètres du sanctuaire et des commerces. Deco des chambres un peu passée mais en cour de rénovation. Restaurant déjà rénové.
- florian (8/5): - Visite Lourdes
- Verified traveler (10/5): - Malgré que nous ayons pris des chambres "économiques",tout était nickel, sauf la vue,mais nous n'étions là que pour dormir.
- LDN (10/5): - Au pied du sanctuaire, et à 10-15 min à pieds de la gare, donc très bien situé. Le personnel travaillant à l’Hotel Hélianthe est très sympathique. Notre chambre était propre et spacieuse. Il y a une terrasse à l’étage, où on peut tranquillement prendre son café en contemplant la montagne.
- Verified traveler (8/5): - Bien situé. Calme. Accueil agréable. Accès en voiture compliqué
- Verified traveler (10/5): 静かで穏やかな滞在 - 聖堂にも近く、レストラン、土産屋、どこに行くにも良い場所。私の部屋のバルコニーからは聖堂が見えていました。 掃除はとても行き届いており、とても清潔でした。水圧の強い熱いシャワーは最高。朝ごはんは無料で提供してくれます。スタッフの方々もとても丁寧で優しく対応してくれます。私はフランス語が使えないけど英語で対応してくれました。 静かで穏やかな滞在が出来とても癒されたと思います。とても格安な料金で助かりました。ありがとうございました。
- Mathis (10/5): - belle chambre propre et vue sur les montagnes! le top
- Verified traveler (10/5): - Its family owned,was situated on a quaint side street near historically relevant sites and away from the kitsch shops.
- Verified traveler (10/5): - Mi è piaciuta la pulizia e il cambio quotidiano degli asciugamani
- Carlos (10/5): - It was a bit of a problem finding the hotel but once we found it we realized what a good location it was. Really nice employees . Nice and very clean room and nice and thick towels
- Anna (6/5): no frills, decent place to stay - basic, clean, accessible to the places of interests.
- Magda-en,Théo (8/5): Heel goede ligging en toch in het centrum - Goed gelegen dicht bij het centrum en de basiliek/grot. Misschien wel een van de betere liggingen, heel vriendelijk en gedienstig personeel, de parking is echt een pluspunt, ruime dagdagelijks verzorgde kamers en prettige restaurant. Slechts 1 minpuntje: de menu mocht iets meer gevarieerd zijn.
- jerome (10/5): Agréable prestation - Très belles prestations, accueil chaleureux et volonté d'être serviable. Hygiéne parfaite et simplicité de la chambre. Accessibilité bonne
- Dayal (10/5): A nice hotel in a good location. - The hotel was very nice, warm, friendly and helpful staff. The location was excellent, only a walking distance to the Church.
- Roseline (8/5): Séjour très agréable et situation parfaite - Séjour très agréable dans cet hôtel rénové qui propose une demi pension et une pension complète à un prix imbattable Personnel à l’accueil très attentionné et accueillant Situation à deux pas de la basilique. Vue sur la cour intérieure depuis notre chambre pas « top » mais nous avons bénéficié d’un tarif très correct
- Verified traveler (10/5): - Nice hotel close to the lourdes. Staff were lovely . Very clean
- Jose (8/5): - O Hotel e muito simples, o cafe da manha fraco, mas o pessoal e super atencioso e o quarto muito limpo. O fato de ter estacionamento bem de fronte ao hotel tambem e uma vantagem.
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