Orlando Condo
Location: 10000 Turkey Lake Rd, Orlando, Florida, 32819, Orlando, US
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Spa Experience
Indulge in a rejuvenating experience at the full-service spa featuring hot springs and 7 outdoor swimming pools.
Recreational Activities
Enjoy a variety of recreational amenities including a fitness center for an active getaway.
Convenient Services
Benefit from complimentary Wi-Fi, concierge services, and room service to make your stay stress-free.
Book your stay at Orlando Condo today to experience the ultimate blend of relaxation and convenience!
Important Information
- Pool access available from 7 AM to 10 PM.
- Hot springs access available from 7:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 04:00 PM - anytime
Check-out: 10:00 AM
Instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Health or beauty spa nearby
- Proposal/romance packages available
- Express check-out
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Concierge service
- Wheelchair accessible
- Picnic area
- Elevator
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Scooter/moped rentals nearby
- Free newspapers in lobby
- Express check-out
- Skydiving nearby
- Full-service spa
- Smoke-free property
- Grocery/convenience store
- Tours/ticket assistance
- Wheelchair accessible parking
- Ecotours on site
- Playground on site
- Free self parking
- Segway rental/tour nearby
- Rock climbing nearby
- Ziplining nearby
- Housekeeping on request
- Couples/private dining
- Private picnics
- Proposal/romance packages available
- Health or beauty spa nearby
- Horse riding nearby
- Hunting nearby
- Coin laundry on site
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in hallways
- Handrails in stairways
- Change of towels (on request)
- Change of bed sheets (on request)
- Well-lit path to entrance
- Pool hoist on site
Rooms Available
-
Deluxe Condo, 2 Bedrooms
1 King Bed and 2 Double Beds
1194 sq feet
Layout - 2 bedrooms
Internet - WiFi 50+ Mbps
Entertainment - 42-inch flat-screen TV with premium channels and pay movies
Food & Drink - Kitchen with refrigerator, oven, microwave, and dishwasher
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Washer/dryer, queen sofa bed, and free long-distance calls; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height view port in door, wheelchair accessible, low-height electrical outlets in bathroom, wheelchair-width doorways, lever door handles, wheelchair-accessible bathroom vanity, accessible bathtub, phone accessibility kit, closed-captioned TV, low-height desk, low-height counter and sink, low-height door lock, and low-height bed
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Oven
- Toaster
- Dining table
- Sofa bed
- Room service (limited hours)
- Wheelchair accessible
- Free Local calls
- Jetted bathtub
- Yard
- Ceiling fan
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Blender
- Local maps
- Window screens
- Laundry detergent
- Laptop-friendly workspace
- Paper towels
- Restaurant dining guide
- Freezer
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Accessible bathtub
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Condo, 1 Bedroom
1 King Bed
800 sq feet
Layout - Bedroom
Internet - WiFi 50+ Mbps
Entertainment - 42-inch flat-screen TV with premium channels and pay movies
Food & Drink - Kitchen with refrigerator, oven, microwave, and dishwasher
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Washer/dryer, queen sofa bed, and free long-distance calls; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height view port in door, wheelchair accessible, low-height electrical outlets in bathroom, wheelchair-width doorways, lever door handles, wheelchair-accessible bathroom vanity, accessible bathtub, phone accessibility kit, closed-captioned TV, low-height desk, low-height counter and sink, low-height door lock, and low-height bed
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Oven
- Toaster
- Dining table
- Sofa bed
- Room service (limited hours)
- Wheelchair accessible
- Free Local calls
- Jetted bathtub
- Yard
- Ceiling fan
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Blender
- Local maps
- Window screens
- Laundry detergent
- Laptop-friendly workspace
- Paper towels
- Restaurant dining guide
- Freezer
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Accessible bathtub
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
-
Deluxe Studio, 1 King Bed with Sofa bed, Kitchenette
1 King Bed and 1 Queen Sofa Bed
493 sq feet
Internet - WiFi 50+ Mbps
Entertainment - 42-inch flat-screen TV with premium channels and pay movies
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Washer/dryer, queen sofa bed, and free long-distance calls; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height view port in door, wheelchair accessible, low-height electrical outlets in bathroom, wheelchair-width doorways, lever door handles, wheelchair-accessible bathroom vanity, accessible bathtub, phone accessibility kit, closed-captioned TV, low-height desk, low-height counter and sink, low-height door lock, and low-height bed
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Toaster
- Dining table
- Sofa bed
- Room service (limited hours)
- Wheelchair accessible
- Free Local calls
- Jetted bathtub
- Yard
- Ceiling fan
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Local maps
- Window screens
- Laundry detergent
- Laptop-friendly workspace
- Paper towels
- Restaurant dining guide
- Freezer
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Accessible bathtub
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Guest Reviews
- Kathryn (8/5): - It was a nice place to stay for a short bit for a couple or in my case, myself and my 17 year old daughter. The price was right for what I needed. This complex would be very desirable for someone with younger kids especially. They’d be entertained easily for days. Internet was weak, and extremely limited TV stations if you are staying in.
- kellorae (10/5): - We had a great stay! The staff was so friendly and helpful!
- Vince (8/5): - Great stay. Parking was an issue on Memorial Day weekend
- JAMES (10/5): - Very well maintained. Had an issue with the A/C and it was repaired within an hour.
- Cara (10/5): - Wonderful staff, clean resort. Spacious condos that are safe and well appointed. Would prefer that a one time activity fee be added rather than making every guest pay $5 for every individual activity (mini putt, ball rental, etc) and $20 each to use the lazy river and water slides. Shuttles are clean and there is a good sports bar, Starbucks, and a market where you can get sundries, pizza and deli items on site. Theme park tickets are not discounted very much at the attractions desk (I was able to get cheaper prices on line). The location is very close to the theme parks and dining but you will need to get an Uber or have a car. Our condo was in building 2600 near the back of the property but it overlooked the lake, and was close to three pools, the basketball court, etc.
- Stephen (10/5): - This was our second stay at this resort. It was a good as the first one. Definitely recommend.
- Danielle (4/5): Save your money! - A/C was an issue. They had to come 3 times to fix it. WiFi didn’t work. They outsource the WiFi help desk and they are not helpful and couldn’t fix it. The front desk person was not very responsive. We called for security and it took them 2 phones and over 20 minutes to come even through we said it was an emergency. The kitchen utensils/pans are very limited. Also, no sheet pan, whisk, measuring cups/spoons. Washer kept starting and stoping. Security was an issue with Ubers getting in. When I originally asked the front desk said getting an Uber is no problem but security held them multiple times and made us extremely late. Uber held at security over 20 minutes. Drinks/food very over priced. Bellmen were very nice and helpful.
- Patricia (8/5): - Everyone in the reservation area are very friendly
- Jamiyah (10/5): - Best property I’ve stayed in. Very good communication
- Melissa (10/5): Great condo w/beautiful grounds & friendly staff - Wonderful condo and grounds. Pics didn’t do it justice. Friendly staff. The only negatives was the pool right out our patio was closed and the water park wasn’t free to guests. Neither were deal breakers just things that happened. We would gladly stay here again
- Christine (8/5): Dumb policy - The condo was great. However, I was taking the garbage out & a gust of wind closed the door. It was 10:02 and my key would not work. I had no phone, car keys, etc. The rest of my belongings were ion the car. I was down here receiving Chemo therapy. It was a long walk to registration. But I managed to walk to the front desk. They gave me a key that would work one time. I walked back, it did not work. So I had to walk all the way back. This time someone drove me and opened the door for me. They need to give people a small window when checking out before they turn the key off.
- Holly (10/5): - Beautiful area, quite, very clean, employees were very nice and helpful, very kid friendly and love that is pet friendly too
- Alix (10/5): - Great just wish it was a bit more affordable would have been able to stay longer
- Sterling (8/5): - Not many food options close. Quiet property. Safe property.
- Elida (8/5): - The place in general is very good, and is a beautiful condo, also the staff was very nice and helpful. But the building needs an upgrade, and the apartment, too. The shower was very old and had no water pressure, and the bed and pillows were uncoftarble. But, besides that, we have a very nice stay. They have many things to do, restaurants, shopping, bowling and many other activities. Is a good place to stay with the family.
- chanel (10/5): - Great place to stay definitely recommend for families
- Kristen (10/5): Loved it! - Check in took a little longer than expected, but staff was extremely friendly and helpful. The room was very clean and we really enjoyed our stay. We will definitely come back and hopefully stay a little longer next time.
- Jeff (8/5): - Very large facility. A bit of walking required from the building I stayed in to the lobby. However they do shuttle people with a quick phone call. The Staff was wonderful and helpful.
- Verified traveler (6/5): Not quite what we hoped for - The accommodations for the rate paid did not meet our expectations. The Condo was ok but not as clean as would like, definitely could use interior updates. The parking lots/cars face the condo on both sides so noise and car lights bother someone who is trying to sleep. The wifi is for owners and guests who pay resort fees only, so you have to pay for wifi. The property grounds were so much nicer than the condo. The Draft restaurant food was not great and very over priced. On a positive note, we enjoyed the pool near the spa, a bit of a walk but nice and less crowded and all the staff we encountered over the weekend were very friendly
- Benjamin (6/5): - The property scenery is nice although the amenities such as mini golf, boat rides will cost extra money to use. The gym and pool were GREAT. The restaurant on site was overpriced for mediocre food The room decor definitely had a 40 year feel to it. I did not appreciate the annoying push to do their tour with the intent of tricking people into their timeshare scam. The protesters outside will clue you into their unethical practices
- david (6/5): expected a little bit more - location convenient, check-in good, condo building adequate - an odor in the stairwells, our shared entrance door to condo very noisy, would wake anybody up. condo itself (and i was in a recently remodeled unit) expected a little cleaner, perhaps a bit deceived of condo layout from online pics when booking, tv guide basically useless, and coffee was terrible. all that said, not sure if i would stay here again. as i mentioned the location was ideal and perhaps with expectations lowered and knowing what to expect - maybe
- frances (8/5): - Overall property was great. My main concern was the communication with front desk and text. Asked about the spa multiple times and I end a up having to Google the spa number to get the correct number. Otherwise the place was perfect.
- Stephen (10/5): - Pools were great. Very nice decoration for the holidays
- Cody (8/5): - Staff was pleasant and extremely nice. The property had a ton of stuff to do especially traveling with a child.
- Kimberly Ann (4/5): Hot mess weekend, literally - Ok one ac did not repeat did not work both nights stay called and noone fixed it. Lucky we brought a fan .... the place is beautiful it was like they did not outno towels out they was under cabinets and room was not finished being cleaned like it was clean but stuff was not put up to be used we had to look for it like shower towels rags even the tv remote ... the kitchen was cleaned but not restocked at all. Nothing there for us to use ... I was shocked . The place im sure is basically for the owners not for us to rent as rooms. They would have to prove me wrong we was looking into a timeshare and had a 10:00 am appointment Sunday but because of the NO AC we got up and packed n left didnt get to look at property and decide for us abd our company if we wanted to do it. Bad weekend but other then that its beautiful like i said its for owners not normal everyday travelers which i could do timeshare but give me air !!!!
- Frank (10/5): - Very pleasant stay but not the best location for travel to the Orange County Convention Center
- Angelina (10/5): - Jacuzzi in the room
- Troy Lee (2/5): - I reserve a condo with full kitchen and washer and dryer when I checked in I got a hotel type room with small refrigerator and microwave with no washer and dryer I ended up having to buy a upgrade for 350 more dollars for something I was already supposed to have and the airline that I was booked under charged me for seats and luggage
- eric (10/5): Westgate Resort. - Hotel was awesome. But a bit of a bait and switch. Westgate resorts has several properties in the area and when you book they don't tell you which one you will get. So some of the amenities in the pictures were not available at Westgate Palace. But overall the resort is beautiful and has tons of amenities. Very clean and Spacious. would definitely stay there again.
- Jessica (10/5): - Great timeshare resort in the heart of Orlando attractions. My only negative comment is the units need renovations, as they are outdated & tile & countertops need replaced. Excellent water park & tons of amenities & food selection on site. Loved our stay there & highly recommend!
- Dave (10/5): - Had everything you needed A little later checkout would be better
- Melissa (6/5): - Very early in the morning, next door 2 very large dogs were barking and it took 4 times calling to complain to get the situation fixed.
- Grazia (2/5): Unsanitary room - Once we got into the room , the girls immediately noticed hair in the bathtub. I started going around the room and found more hair in the shower. The night stand had some sticky, gross stuff and stains from spills of some sort. I contacted staff. They sent a housekeeping manager. She was very nice and took pics of the dirty room. At this point it was passed 10 o'clock p.m. She offered to have room cleaned that night. I told her that it was unrealistic as it was already so late and we were exhausted. They never offered to move us into a different one. The morning after, I went down and told manager that I was leaving and wanted a refund. They declined because he said they had offered to clean my room the night before and I refused. I have been in so many hotels as we travel for competition several months of the year. Never seen anything so bad. See pics below.
- Ken (8/5): - I liked the fact that it seemed pretty safe and relatively quiet. Nice store and sports bar.
- tricia (10/5): - Easy checkin process. Everyone was so friendly and the staff was responsive fo our needs. Our room was spacious, clean, and comfortable. Will be staying here again.
- Rose (8/5): - The design to have a tub in the middle of the room is strange and takes up space. The tub is also dirty. Cannot use.
- Virginia (10/5): - Dining options on property we nice. Market on property was well-stocked with necessities.
- Bernard (4/5): - the over all property was good, although a little dirty, staff were mostly good, we got no service in the room for the 5 days we were there, the internet was very bad and the property was trying to charge us for the internet, every time I tried to log on, I had to empty my own garbage even though I had asked a member of staff to service the room, the business Centre was not to standard and kept asking for fees, and the printer was not working
- Simon (2/5): - Reservation from Thursday to Monday. But Saturday morning, security opened the key chained and locked door. Left door open while I was showering and getting ready. Invasion of privacy. Then went to front desk to tell them that my reservation is until Monday. Had to spend 2 and half hours to give me a new key to enter back my room. Didn’t even apologize. Had to travel 3 times to front desk since keys kept not working to enter my room. Building to front desk needs a car ride. It’s very far. Since no help, caught and asked the security to send someone to my room. After waiting again for 30 minutes, security came to open the room. But said had to stay in room to make the keys work and fix the door to unlock it. Ended up wasting one whole day for this nonsense. Also the wifi was not free like said on room descriptions and had to pay for it. But the connection was terrible and barely worked at all. Room was facing the hallway in which had no privacy either.
- Donna (8/5): - Stay is alway great. One issue this time was the bartender at the citrus pool bar continued to service new people before I ever got one drink. I waited an hour and then left.
- Sarah (4/5): Nice property, but lots to improve - Our room was right next to the pool and waterpark. At 9:30am every morning, the music was playing at full volume. They were also playing different songs at each place, which made it even worse. The AC in our room did not work. The only way to cool down our room was to leave the door open. There was no phone number for customer service in our room. There was also no cell service, so we could not even look up the phone number. We had phones from 3 different carriers and all could not get service. Feel like the hotel might have some kind of signal blocker to force you to pay for wifi. Also, was called at 9am about timeshare sales and the agent was extremely pushy and I had to tell him no 8 times.
- Ryan (10/5): - Disappointed in the fact there was no service during our visit. There was also no in room directory for amenities. I had no idea what the facility had to offer.
- COLLEEN (10/5): Everything you need - Great place, makes it convenient for all your needs. There on business but would have loved to used the many pools and other activities there.
- Jose (10/5): - The stay at the Westgate Resort in Orlando, Florida was amazing!!!
- Andrey (10/5): - Amazing place with a lot of options to get some fun and relax.
- Verified traveler (6/5): Not worth the Money - The overall room stay was nice and as it was pictured, but resort is not worth the money and extra costs. The room was clean and spacious. We did run out of toilet paper and there was no extra in the room and with no housekeeping we had to ask for extra toilet paper and towels. I was unhappy that the WIFI was not free ($25/3 nights) considering the cost of the room per night. The water park that is on site is also extra ($20 per person) which we didn't realize until we took our 5 yo daughter over there to play. A family of 5 is pricey for a small resort water park. Only thing you got complimentary were the actual pools and parking. The resort was a little to pushy about masks and temperature checks for my family, considering we were down from a state that is not as mask aggressive. There were guests smoking weed on the sidewalks just about everywhere. I'd recommend a complimentary day at the water park for a minimum night stay or atleast discounted tickets for parents that just want to take their kids to play and offer WIFI free in the rooms. As far as the room itself, it was very nice just not worth the money. We will stay somewhere else next time just as nice but with free amenities.
- William (8/5): Business trip - Nice clean room
- Verified traveler (4/5): - Old units. Outdated furniture, bedding, and fixture. Cheap quality all around. Bait and switch. Buried deep and not first few pages does it tell you that you have to sit threw a time share presentation from hell. They tell you it will only take 90 mins but it will actually take 3 hours and good luck getting the park tickets or cash incentive they offer you. They belittle, yell at, tell you the one bedrooms are not available and then make feel worthless when you cannot afford the huge interest rates, down payments and monthly fees. STAY clear of this resort!
- Carrie (8/5): - I booked without knowing this was a timeshare. The property called me multiple times during my stay to try and sell me a timeshare while I was trying to relax at Universal.
- JZ (10/5): - Property was VERY nice, we where very happy with the room and the views. Pools all over!! Amazing Lake! Can’t wait to come back next year!
Photos
