D Fort Hotel Kollam
Location: Thangasseery P.O Light House Road, Kollam, in
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Experience comfort and elegance at All Season’s D’Fort Ayurvedic Resort. Indulge in air-conditioned rooms equipped with modern amenities for a relaxing stay.
Wellness and Recreation
Unwind at our fitness centre or take a leisurely stroll in the garden. Enjoy the serene ambiance of the terrace for a peaceful retreat during your stay.
Convenient Location
Located just steps away from Thangassery Light House, our resort offers easy access to Kollam Beach and other attractions. With free WiFi and a business centre, we ensure a seamless stay for our guests.
Book your stay at All Season’s D’Fort Ayurvedic Resort for a memorable experience in Kollam.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Massage services
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Wheelchair accessible
- Kid meals
- Public transport tickets
- Baby safety gates
- Lower bathroom sink
- Fruits
- Badminton equipment
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Wine release events
- Reception hall
- Japanese garden
- Secured parking
- Health or beauty spa nearby
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Junior Suite
Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite features a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Three-Bedroom Apartment
This spacious apartment consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. The air-conditioned apartment provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit offers 4 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Standard Single Room
Featuring free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned single room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Private entrance
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Superior Double Room
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Dressing room
- Satellite channels
- Private entrance
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
King Suite
Featuring a private entrance, this spacious suite also is consisted of of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Satellite channels
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Two-Bedroom Suite
Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a hairdryer. This wheelchair accessible suite features a tea and coffee maker, a seating area with a flat-screen TV and a higher level toilet. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Superior Double Room
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Satellite channels
- Additional toilet
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Emergency cord in bathroom
- Bottle of water
- Fruits
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Twin Room
Offering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Private entrance
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Sam (10/5): -
- Neil (9/5): -
- Sulfikar (1/5): -
- Stuart (9/5): -
- Stuart (10/5): - Very nice pool, great rooftop restaurant
- Harald (6/5): - Got upgraded to a Suite after a sleepless night bc someone thought it might be a good idea to do renovations works in the middle of the night renovations works in the middle of the night
- Novri (10/5): -
- Deepak (5/5): -
- Ullas (1/5): Never go back to this place again - I ask dosa they said they don't have it, while I was sitting there someone ask dosa they said yes and I ask the same staff he said I didn't know 😞 I never get a smile from the staff if the owner seen this message can you please check the CCTV while I was walking around your place, only one guy who smile which is my 4th night I forgot he's name he was working at the reception that night
- jay (9/5): - Staff Timings
- Rakeh (4/5): - Rooms don’t worth for money
- Sarathkumar (10/5): - Location, pool facility, resto bar rooms
- Sandeep Reddy (10/5): - Such a wonderful experience I had. I was Happy with the services provided there and I will visit again.
- Syamkumar (8/5): -
- Nishad Showkath (6/5): Spacious rooms, good staff. Not that clean - Big spacious room.. nice staff Cleanliness - saw some cockroach in bathroom. Food is really costly..very small tv.
- Sheena (9/5): -
- Elyasaf (10/5): -
- Ching Guat (6/5): - Staff are friendly. The room amenities are not functioning well. The kettle was spoilt (but got it change). Shower hot water comes and go. Shower head water not consistent.
- Silvio Accomando (10/5): -
- anil (7/5): - Location , ambiance , food , Some of the staffs were really nice , but some are very unfriendly and arrogant ,
- Shabnam (10/5): -
- Sruthi (10/5): -
- Antony (8/5): - Serenity and nature friendly
- Manoj (1/5): - Poorly maintained facilities mainly pluming ( no hot water ) No Tissue paper , No fridge , No tea bag etc | unhelpful staff | and very poor quality food .
- Bevin (6/5): Pleasant - Clean quiet & friendly staff
- Dixon (9/5): Value for money - Location and Ambience Nothing
- Rex (7/5): Good -
- Sharanyah (8/5): Very good -
- George (7/5): Good -
- Pillai (8/5): Very good -
- Antony (4/5): Disappointing -
- Jacob (8/5): Very good - Acceptable has a swimming pool for a good way to stay relaxed for those who like to swim
- Rahul (10/5): Exceptional -
- Lesley (10/5): Wonderful stay with amazing Ayurvedic massage and treatments ! - Beautiful hotel the the most wonderful staff !
Big thank you to Shirley George on reception who was very professional and went above and beyond to assist us in all our requests and arranged all our transfers ! A very lovely lady !
Fabulous hotel , lovely clean room , good location . Outdoor pool an added bonus .
The best Ayurvedic massage ever, special thanks to Sneha and Anoob for their professionalism and the passion they display for there work , excellent!
And to the consultant Dra Nirmithy Thampan for her valuable advice and treatment recommendation. Nothing
- Markgdavies (7/5): Good -
- Dawn (8/5): If you would like a quiet stay, this is a good hotel. Food is good. Excellent staff who support you through treatment. - Treatments and massage facilities. Staff were lovely and helpful. Far away from everything which made the stay expensive using taxis
- Osnat (9/5): Superb - The spa, the staff and the location.
- Christopher (8/5): Friendly & comfortable Hotel - Large clean room with good A/C and comfy bed. Rooftop restaurant & bar. Swimming pool. Friendly staff and smoothly run hotel Lack of seating by the pool.... just a couple of basic plastic chairs
- Jelenko (8/5): Very good -
- Stuart (8/5): Great rooms, service can be better - The room was fabulous. Spacious with a very comfortable bed and excellent bathroom. Air conditioning is a must in Kerala, and the unit kept the room cool. The policies for the services need to be set out. I had an issue with the laundry service. It was resolved, but could've been avoided with good communication.
- Christian (8/5): Very good - Swimming pool and rooftop bar were great. Staff were brilliant helping us arrange transport and really friendly. Buffet breakfast was also nice. Immediately outside of the hotel there was loads of rubbish and feral dogs.
- John (8/5): Very good -
- Erik (9/5): Superb - Excellent value for the money.
Bed was very comfy.
Good breakfast!
- Michal (10/5): Exceptional - This property is a bit luxurious, nothing we were looking for during our journey, but it was a perfect stay. Everything was clean and the staff was professional. This property has a large swimming pool. During December is not possible to swim in the Kollam beach because of dangerous currents. But you can use a private swimming pool of the property.
- Julien (3/5): A bit disappointed - Rooms were ok even though not natural light Globally overrated hotel
Breakfast was below average.
I ordered a massage and they did me the wrong massage. The receptionist tried to give an excuse afterwards « but it’s ok it’s less expensive [than the one you ordered] ». Quite funny
- Sandra (4/5): Overall, while the staff were polite and accommodating, the poor maintenance and numerous issues wit - The staff was very friendly and helpful with the many facility/room issues that unfortunately we had to face.
From housekeeping to bartenders and waiters, everyone was friendly and accommodating. A special mention to Kanan, our waiter, Fatima, the receptionist trainee, and Felix, the concierge, who demonstrated remarkable patience and professionalism throughout our stay.
The à la carte meals were absolutely delicious, and we thoroughly enjoyed the variety offered. However, the breakfast selection was a bit lacking, particularly in terms of Western options. While we understand that we are in India, the hotel caters to a diverse international clientele, and we feel that a broader selection would better suit all guests. That said, we appreciated the option to request freshly made omelets and scrambled eggs. Disappointing Stay Due to Poor Maintenance
Unfortunately, our experience at this hotel was far from what we expected, particularly in terms of maintenance and room condition. Upon checking into our room, we were immediately faced with several issues, including a musty smell, unclean bed linens, a broken showerhead, and even a cockroach. Since we checked in late, we were informed that we couldn’t change rooms until the following morning.
The next day, we were relieved to be offered an upgrade, but that relief quickly faded once we moved to the new room and discovered more problems. Key items like the kettle and hairdryer were missing, though these were promptly provided after our request. However, it became frustrating to constantly call for missing items that should have been in the room to begin with.
One of the biggest concerns was the constant running water in the toilet, which added to the overall inconvenience. But perhaps the most troubling issue was the balcony—while our room had one, we were unable to lock the balcony door because the key was missing. This was completely unacceptable, especially since we had valuable items with us. After hours of searching, the staff could not find the key, and it was only after my husband suggested installing a simple latch that the issue was finally resolved. While the hotel did eventually comply, it was extremely frustrating to have to spend so much time dealing with such a basic security issue.
- Rajendran (6/5): Overall good - The staff members were very friendly and helpful and the food was good The bed covers were not clean. They were replaced once the staff was made aware of it
- Arunesh (10/5): Value for money. Spacious, calm and comforting. - A beautiful property with very efficient staff and clean facilities. The hospitality all round was admirable. Breakfast spread could be better. The park nearby is serene for walks and unwinding! Breakfast spread.
- Vineeth (7/5): Good -
- Marzook (8/5): Very good - The location, cleanliness, staff behaviour Order placed for food was forgotten by staff, which we had to confirm after 1 hour 30 mins. Post which we went out had dinner
- Akshay (10/5): Exceptional -
- Rohansrinivasan (6/5): D'Fort kollam - Room was spacious but a bit expensive for the location being remote. Pathetic breakfast
Cold food
The servers were clueless and didn't know when to replenish something which was over despite customers informing them.
The dinner experience wasn't that great and the food was super expensive for the average quality.
- Sajith (7/5): Good -
- Kate (9/5): Nice quiet place to recover from jet lag - Really clean room.
Although this hotel has obviously been open for a while now, the staff work hard to keep the rooms very clean.
AC is quiet and does the job.
The rooftop bar is a nice place to watch flying foxes and Brahminy Kite just before sunset.
Breakfast here is good and the food in the restaurant downstairs is much better value for foreigners than the Land’s End restaurant around the corner.
- Rennis (7/5): Good -
- Michael (9/5): Superb -
- Kim (8/5): Great stay - Room was good , food was nice ,didn’t know about roof terrace & restaurant till it was time to leave ,staff were excellent A few power cuts ,room book was supposed to have balcony and garden view which we didn’t have, but the suit we had was enormous with 2 bathrooms
- Kelly (9/5): Superb - We had an excellent experience at All Seasons D Fort in Kollam. The staff, especially Felix and Deon, were incredibly helpful, offering great service and advice on nearby activities. There’s so much to do in the area, whether it’s exploring on foot or enjoying the hotel’s services.
I had my first Ayurvedic massage here, and it was truly unforgettable. The therapist was highly skilled, and I’d highly recommend it to anyone visiting—it’s one of the best massage you can have. The hotel also organizes taxis and ensures your luggage is kept safe, which adds to the overall sense of care and security.
The room was spacious and well-equipped, and the pool was a delightful bonus. Dinner at the hotel was another highlight; the beef curry was exceptional and highly recommended. Prices were also very reasonable.
Don’t miss the rooftop view, which offers a stunning perspective of Kollam and its surroundings. If you’re considering a stay here, don’t hesitate—book it!
- Kumar (9/5): Superb -
- Anantha (10/5): Exceptional -
- Sidharth (10/5): Exceptional -
- Tuva (6/5): Ok for one night. Good rooftop bar. - Nice rooftop bar and restaurant. Large and stale room with only one window. Also a bit moldy smell.
- Azad (7/5): Good -
- Richard (10/5): Exceptional -
- Peter (10/5): Exceptional - All facilities were good. The food in the restaurant was good and clean Nothing to say
- Lisa (8/5): Go when the regular managing team is there - The ayrevedic treatments performed by Jincy.
The coffee and the room service provided by the restaurant.
The view from the roof.
The man that checked me in and helped me to room was very kind and professional. I didn’t like the (presumed) horse facility(?) I was sent to. ELEVEN km away in a field not created for horses w: an abused horse and a baby not able to take riders.
I didn’t like that I didn’t get the discounts for the services as I was told. Many inconsistencies.
- Shine (9/5): Superb - Well maintained, neat, good food. checkout time is fixed at 12noon.
apartment hall could be done better.
towels seem too old.
- Rennis (9/5): Superb -
- Manjesh (8/5): Very good -
- Remmy (7/5): The hotel property was nice. I can say that! - It's great to get away from my everyday routine and just relax in a beautiful place with no worries or stress.
Plus, it gave me an opportunity to meet new people. Nothing.
- Benoy (9/5): Superb -
- Sri (9/5): Superb - Receptionist were helpful
- Raseen (10/5): Exceptional -
- Irene (9/5): Superb -
- Pushpinder (10/5): Exceptional -
- Rothoulla (8/5): Very good -
- Sanghvi (9/5): Superb - Great hospitality, really liked the ambience.
Staff is extremely supportive.
Personalized care is demonstrated to the visitors.
The hotel manager is very supportive and exceptional customer service. Unfortunately, I encountered an unexpected situation during my stay, The kind of proactive and customer-centric approach has left a lasting impression on me, and I will certainly be recommending this hotel to friends and colleagues. It's not just the beautiful facilities but also the commitment to ensuring a positive guest experience that makes this hotel stand out
Ayurvedic massage center was awesome None
- Kennedy (9/5): Good facilities at reasonable price and great hospitable staff! - The hospitality showered on the guests. Guiding them on what and how to spend time in Kollam Nothing particular
- Ester (9/5): Superb - The staff was nice. Felix the manager is so kind and made our short-stay perfect. Massages very good as well. Room does not have a hair dryer
- Edwin (9/5): Superb - near to beach. silent. good food. car parking.
- Elizabeth (10/5): Exceptional -
- Stephen (8/5): Very good - Wonderful helpful staff
- Shanky (6/5): Well thought concept, poorly executed resulting in bumpy customer experience - Ambience inside the property was great.
Good staff working in the property except restaurant and cleanliness responsible for the pool area.
Concept and amenities are good. Lack of attentiveness at the Roof Top restaurant. We had to wait for 15 minutes for someone to take the order and the 2nd day we went to the counter and ordered ourselves to avoid waiting and no one attending. A lot of amenities which was said is present on paper were already booked by someone else.
We used pool totally for 1hr. Pool was booked for classes, Badmiton court was closed for us since it was booked by someone else.
Felt misled that these facilities are available but they are double booked for others.
So why have hotel guests ? Why tell them saying these are there but not accessible?
The changing/washing room to go to pool had poor cleanliness, old milk packages, insects and unattended room.
- Karen (5/5): Passable -
- Shihas (9/5): Superb -
- Abhin (10/5): Exceptional -
- Mohan (10/5): Exceptional -
- Peter (10/5): Upmarket relaxation at Kollam - Big clean rooms
Friendly staff speaking English
Pool, quiet location
Good food in restaurant ad on the roof
Rooftop bar with beer, wine, shots and good service.
Helpful front desk
Good range of ayurvedic services including massage and colonic irrigation.
They have everything. Nothing
- Raadhika (4/5): Not up to the expectations - Break fast is only at 8.30 which is very lte Service is quite delayed
- Anusha (6/5): Good but it could’ve have been better!!! - We booked a 2 bedroom apartment for family of 3. The room was spacious. It’s walkable distance to Thanganassery Light house. I expected a good view from the room as the resort was near by the sea. But what we got was a compound wall view!! They had very less options for food and price was also on higher end.
- Marek (6/5): Pleasant - Good Ayurvedic massages
Short distance to the lighthouse.
There was also a playground nearby that costs a little entry fee.
- Devkar (7/5): Good - Food is not good Food - not good food & also not much more options in food.
- Nilesh (4/5): Overall not a pleasant stay - The ayurvedic treatments were good The rooms were unclean , it had cockroaches in the room .The maintainance of the rooms was very poor . Bathrooms could have been cleant better . Rooms was not serviced properly. They left the dirty cups and did not clean the bathrooms. The night staff was good to move us to another room which was better than the rooms we got allocated first. Breakfast was mediocre nothing worth mention .There was dosa and sambar but no chutneys to accompany . The rooms could have had face tissue paper which the staff said they did not have. There were no proper hooks and hangars to hang the towels in bathroom. The towels kept falling off on the floors from the existing hangars and we had to request replacement towels .
- Leonie (5/5): Passable - Friendly staff The pictures promise more. Breakfast was very basic. Room was big but nothing special and therefore the name Suite is maybe to much. There is nothing to lay down at the pool. The gym was basic and some things were broken. The room was clean but the furniture very old
- Rajeev (1/5): Bad - Location This was my second stay in this property during 2023. This vist my experience was horrible. The room and toilet was not cleaned properly. It was full of hair in the toilet, the pillow and bed sheet was full of stains. We have to wait almost 30mns to get our breakfast after the restaurant was open.
- Ruzni (10/5): Exceptional -
- Abhilash (5/5): Passable - Service Room
- Naranjee (9/5): Superb -
- Valerie (4/5): Ok for one night - Staff helpful. Given disabled room due to knee injury. Didn’t seem to expect our arrival despite advance booking.
- Thomas (8/5): Very good -
Photos