Atocha Boutique - Barrio de las Letras

Location: Calle de Atocha, Madrid, es

Star Rating: 8.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Mobile app for room service
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Apartment

  This spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Daria (9/5): Amazing stay in the heat of Madrid - The apartment is very bright and spacious. It has all the facilities for comfortable stay. The street is busy but you don’t hear it with the closed windows. Everything is in walking distance, nice restaurants, bars, all tourist attractions are very much around. We enjoyed the stay very much and definitely recommend this apartment. Just a little thing to mention: we were 5 people but the apartment staff left just 2 coffee capsules in the kitchen 😅 not a big deal but we were disappointed that we had to go to the grocery store in the morning to buy capsules. We didn’t expect that. So would be nice if you leave the number of capsules according to the number of guests. At least for the first morning.
• Ashley (2/5): Very poor - The day before my stay, I was informed that there was a boiler issue and the unit was not available. I was offered a smaller apartment with no balcony in a totally different location, listed for a much lower price. This meant that it was no longer convenient to travel to and from the airport by train, so we had to spend an extra 60 euros on cars. The company refused to officially make the change on booking.com, which seemed extremely sketchy - it still shows us as having stayed at this location, which we were never given access to. But I accepted the other apartment because I had no time to find something else. I picked up a vase to move it to use the pull out sofa and it cracked in my hands. They charged 30 euros for it; it can be purchased for 5 at ikea. The sink and shower drained slowly. It was unsanitary and annoying. I reported to the company and they did nothing. They provided only 2 rolls of toilet paper for three people for three days. The furniture was worn out and gross and the sofa bed was horribly cheap and uncomfortable. Horrible experience. This was all after they nagged me day and night for over two weeks via WhatsApp to check in, despite my repeated requests that they stop messaging me and my assurance that I would check in closer to the date of my stay.
• Lenis (2/5): Disappointing stay due to unresolved air conditioning issues and poor communication after checkout. - Location was good. The apartment had serious air conditioning issues that made our 3-night stay very uncomfortable, especially while traveling with kids and dealing with jet lag. We were moved to another unit after the first night, but the new one also had a leaking AC in the master bedroom, which was never repaired during our stay. The property told me they were taking my complaints seriously, but after I checked out, they completely stopped responding to my messages — very unprofessional. The experience was far below expectations.
• Deborah (8/5): Lovely stay - Centrally located on Main Street. Modern 2 bedroom apartment in an old building Second bedroom was quite small
• Eve (9/5): Superb -
• Teodora (10/5): Amazing - We had a wonderful stay in Madrid. The location is absolutely perfect — surrounded by great bars, restaurants, and shops, with a metro station right in front of the building, making it incredibly convenient to get around the city. The host was fantastic: very friendly, responsive, and easy to communicate with throughout our stay. Everything went smoothly, and we truly felt at home. I can’t wait to come back!
• Samreen (10/5): A wonderful stay with your family ! - The location is spot on. Close and walkable to all the major attraction, cafes, restaurant, shops and metro. Apartment was clean and design very modern and neat! everything was likable.
• Jan (10/5): Great location - Loved the location and comfortable beds We didn’t use the sofa bed but, had we done so, would have found it noisy at night.
• Liangshan (9/5): Nice Apartment in the good Location - Location The bed is really uncomfortable, need to be replaced.
• Veronika (9/5): Superb - The apartment was spacious- 2 bedrooms and the living room. Everything was clean. The location is great, in the middle of the city. Because of the central location it can get loud - especially if someone is sleeping in the living room. We were woken up by drunk people screaming on the street every night
• Edgar (9/5): Superb -
• Sheryl (8/5): Won’t stay here again - Beautiful apartment. Comfortably furnished. One of the bedrooms was tiny and not well ventilated. There were 4 of us and even though we were taking really quick showers we kept running out of hot water. Took a lot of cold showers.
• Marinela (10/5): The price and services were ok. - She is very beautiful and the communication with the host was very good. I have nothing to complain about.
• Vivian (10/5): Great apartment, clean and very well located. - Representatives (Claudia and Stephanie) contacted me a few days before check-in! They were extremely helpful and kept in touch throughout the check-in process. We liked the key-less entry, the apartment was located in a safe area, was very clean and we could walk to all the local attractions and restaurants in the area. Highly recommend staying here.
• On (9/5): Good location and contact with agent is very intone and effective - nice location internet service

Photos