Downtown Jacuzzi
Location: Calle del Cardenal Cisneros, Madrid, es
Star Rating: 6.4 Stars
Property Type: Apartments
About this Property
Luxurious Amenities
Downtown Jacuzzi by Madflats Collection offers a luxurious experience with a private jacuzzi in the heart of Madrid. Relax and unwind after a day of exploring the city in this exclusive feature.
Convenient Location
Situated in the Chamberi district, this property is centrally located near major attractions such as Gran Via, Temple of Debod, and Plaza de España. With easy access to public transportation, guests can explore the city with ease.
Modern Comforts
The air-conditioned apartment is equipped with top-notch amenities including a fully equipped kitchen, walk-in shower, and free WiFi. Enjoy a comfortable stay with all the modern comforts you need.
Experience luxury and convenience at Downtown Jacuzzi by Madflats Collection. Book now for an unforgettable stay in Madrid.
Important Information
Please inform Downtown Jacuzzi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Only for rentals under Article 3 of Law 29/1994, of November 24, on Urban Rentals. If in doubt, please contact us.
Check in out of Schedule (after 23:00): 50 € (in cash) per reservation.
Policies
Check-in: 02:00 PM - 11:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Hot tub/Jacuzzi
- Non-smoking throughout
- Private check-in/check-out
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Key access
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Mobile app for room service
- Broadcast Live sport events
- Stand-up comedy
- Bingo
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Art gallery on site
- Hosted evening meal (reserve)
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
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Superior Apartment
This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- maria ana (6/5): - Ubicacion Olor incesante a humedad. Bajo todo interior. Toallas y amenities justas.
- Gloria (7/5): - La ubicación es perfecta. Utensilios de cocina correctos. Dejan pastillas para el lavavajillas y lavadora. Al no tener ventanas que den a la calle, huele a humedad y si abres las ventanas huele a comidas de los vecinos. La puerta es eléctrica pero no estaría de más poner un pestillo por dentro.
- Toni (10/5): -
- Camila (8/5): -
- Predrag (4/5): the staff was helpful...and then it was a disappointment - the cleaning lady was nice
- Eva (1/5): Unhealthy moldy apartment - The location, but that does not compensate for the rest. -During the check-in process they ask too many questions and you even have to take a picture of yourself with your ID. -You will have to sign a CONTRACT! in which they detail all the fines you will get if you don't behave normally. Like if you steal something (but there is no inventory at the property so how can you prove you did not? Of course it is a matter of trust, but trust woks in both directions). -The apartment is unhealthy, with moldy walls and a stench of humidity. We did our best to spend as little time in it as possible. -It is also very dark and the lights did not work properly. -The managers clearly don't trust you, as you will receive several whatsapps reminding you the rules. They sent me one when we were already in bed to remind us not to make noise! -Plastic bed, plastic sofa - all to make them easy to clean but so uncomfortable!
- Sascha (1/5): Completely Unprofessional — Dirty, Smelly Apartment, Broken Check-In, and Zero Accountability - Nothing This was hands down the worst experience I’ve had in years of full-time travel. The support was dismissive and unhelpful — I felt mocked when I tried to resolve a serious issue. Communication was chaotic, and instead of providing a clear check-in process, I was bombarded with WhatsApp messages demanding an additional €200 “authorization” before I could even get the address. Their check-in form was buggy and borderline unusable — it took me an hour and multiple retries, while their only response was a sarcastic “you’ll figure it out ;)”. It was late, my phone was dying, and I still had no address or resolution. I refused to hand over my credit card outside of Booking.com’s system, and surprise — a week later, I still haven’t seen that money back. The apartment itself was nothing like the photos: extremely dark, smelled of mold and urine, and had hair everywhere. Booking.com was no help whatsoever. They collect your money and leave you to deal with the mess.
- Enrico (5/5): Annoying client service and dark flat - Well located but too dark because it’s a ground floor, quite depressing. The staff ruined my holiday before it started with an unnecessarily convoluted check in process and communications on WhatsApp. They wasted our time (we never saw any of them in person) and their website were to check in it’s pretty useless. Definitely won’t recommend it to friends and family.
- Angela (6/5): Not bad, but bring some ear plugs. - The location of the apartment within the property was not explained very well in the instructions, but thankfully the staff was very responsive on WhatsApp and helped us find it quickly. The apartment itself was roomy and the bed and pull out couch were comfortable. There was some moldiness in the bathroom (maybe some drainage issues?) but it was otherwise clean. The walls were very thin, and sounds from neighbors were loud. The location was great, and the virtual key was nice to be able to share with all of us on the trip.
- Elvin (10/5): Exceptional - Good location clean
- Diana (10/5): Exceptional -
- Sephora (9/5): Superb - Location Nice flat Easy for sightseeing Nothing to declare
Photos
