Regency Park Hotel

Location: Mombasa, Mombasa, Mombasa, KE

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - Anytime

Check-out: 10:30 AM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free breakfast
• Meeting rooms
• Free WiFi
• 24-hour front desk
• Luggage storage
• Free breakfast
• Meeting rooms
• Smoke-free property
• Free self parking
• Airport transportation - pickup (surcharge)
• Free buffet breakfast
• Banquet hall

Rooms Available

• Single Room

  1 Twin Bed

  172-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - 24-hour room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Raised toilet seat

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Private bathroom
  • Slippers
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

• Double Room

  1 Double Bed

  172-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - 24-hour room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Raised toilet seat

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Private bathroom
  • Slippers
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

• Triple Room

  3 Twin Beds

  215-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - 24-hour room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Raised toilet seat

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Air conditioning
  • Private bathroom
  • Slippers
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

• Twin Room

  2 Twin Beds

  172-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - 24-hour room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Raised toilet seat

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Private bathroom
  • Slippers
  • Daily housekeeping
  • Room service (24 hours)
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

Guest Reviews

• Anwar (10/5): - Everything Nothing
• Patrick (8/5): Great budget option! - A/C was nice. Room was clean. People were nice. Bathroom smelled badly of mold & shower sprayed all over anything in bathroom (pretty standard for shared toilet/ bath setup)
• Regis (1/5): Quelle horreur, fuyez tant qu'il est temps ! - Je ne suis resté que quelques minutes dans l'établissement avant de m'enfuir au plus vite. Pas d'électricité ! Chambre en mauvais état avec meubles dégondés aux charnières arrachées. Personnel mal-aimable.
• Fredrick (1/5): -
• Kristoffer Folke (10/5): -
• Kristoffer Folke (10/5): -
• Joseph (7/5): - Location No elevator
• Paul Mwirigi (1/5): Below par. Below standards. Over advertised. - The place was not as per specified in the photos. The rooms were old. And poorly maintained. Also in a noisy neighbourhood. No parking nearby for the property. Location Distance away from hotel Cleanliness Less Noisy New rooms
• Darren (6/5): Not great - 🤔 Warm water Wi-Fi not good Bathroom needs upgrades
• Clement (8/5): -
• Ignacio Pintos Misirian (8/5): - Personal muy atento y simpático durante toda la estadía. Un poco de olor a huemdad
• Coleen (8/5): On the whole pleasant and comfortable. Friendly staff and clean facilities. - Central position Water in shower was barely warm. Prefer warmer water.
• jean alexandre (8/5): The location in the downton center give at the hotel a strategic place to move easily in the center. - Mister Houssein the mananger is very gentle and he helped us to do many thing in the downton. The food is excellent and the location in the center is very strategic. The report quality price is excellent. And the personnal like madma Margareth are very professional and gentle. nothing
• Pascal (7/5): -
• Dr Suleiman (5/5): - Location Photos are not matching with the reality. I had to pay extra for AC, which was weird.
• Andrés (9/5): - Todo funcionaba correctamente.Tv,wifi, aire acondicionado,ventilador,ducha,baño.Situado en muy buena ubicación. Nada puedo decir al respecto.
• scott (10/5): Old School Mombasa Hotel - Old School Mombasa Hotel, seen better days but still has charm...Great location...Friendly Staff
• Hans (10/5): A peaceful escape with friendly staff, great value, and the perfect vibes. - Good Value for Money Compared to other hotels, it’s considered reasonably priced while still offering a good experience.
• Patrick (7/5): -
• Xu (6/5): 还行。 - 早餐还可以的。 酒店设施太落后了，太老了，但是考虑到价格，确实也可以了。
• Gregory (6/5): Va bene per qualche notte - Lo staff era molto gentile e disponibile Avevo preso questa camera perché nell'annuncio diceva di avere una zanzariera per il letto, ma non ce l'aveva. Effettivamente le zanzare non c'erano (a settembre), ma se prendi una camera per un determinato servizio ti aspetti che questo sia presente.
• samir (8/5): - L emplacement
• pramodkumar (5/5): -
• Lukas (7/5): -
• Wright (8/5): - Big bed as I am a tall person N/A
• sandro (3/5): migliorabile con più cura dei dettagli - gentilezza e disponibilità del personale rifiniture della stanza, rumore del traffico
• Koul Koulang Gluak (8/5): -
• Olatz (7/5): - El personal amabilísimo.Nada más llegar nos ofrecieron una bebida.Nos explicaron como llegar a los sitios más turisticos que visitar en la ciudad.
• otieno (6/5): - It is an old hotel and needs maintenance Restaurant
• Murtaza (7/5): -
• Geoff (8/5): Good value for money. - A nice hotel. The room is good, although it needs redecorating. It comes with a fan, a TV and AC. Staff are friendly and helpfuul. The website entry says there is parking. There is none apart from nearby public streets.
• Murtaza (2/5): Very poor -
• Yusuf (5/5): Passable - Mr.HUSAIN Very friendly at the reception .. No Lift... Rooms Run Down not as per the pictures shown...
• Driss (8/5): - E positivo
• Theo (4/5): Disappointing -
• Justin (10/5): Exceptional -
• Justin (10/5): Exceptional -
• Farrakhan (10/5): Fantastic - Always available always very helpful I got everything i asked for, am very thankful to all the staff
• Yukie (8/5): In city center, but slept well in a calm and clean room - Very friendly staffs
• Bower (4/5): Disappointing - Friendly female staff. Mattress was swapped when we discovered ours was stinky. We were locked in the hotel compound on New Years Eve at 11:30pm. No one was available to let us out. It was horrible to feel like a prisoner. The walls were topped with barbed wire and we could not even climb out to celebrate New Years. Never would I have expected to be unable to freely leave the hotel compound.
• Sania (4/5): Disappointing -
• Daniel (8/5): Very good -
• Perumal (5/5): Passable -
• Danny (7/5): Short and sweet - Location
• Yolina (2/5): If you can't find anything else... - The location is central and good to walk around Spacious room in which almost everything was broken. The price is too high for rooms in such condition.
• Brenda (7/5): Good -
• Michail (10/5): Highly recommendable when arriving with the night train - Central location in Mombasa, safe environment, very friendly and helpful staff, very tasty breakfast buffet, 24h reception. We arrived at 4am with the night train from Nairobi and could take our room immediately. They also organised a pickup from the station at this time. Wifi sometimes not working in the room but always in the recepton area.
• Robert (2/5): I left for another accommodation in the morning. Management need to raise their game. - Generally the age, up keep and standard was low. I was disturbed in the night, by the call to prayer. The air conditioner was old. The fan was noisy. The breakfast was very poor. Cheap cutlery, "margarine" offered when "butter" was asked for. Powdered coffee. Kenya deserves better. Kenya is improving, this managemet is stuck in the past Food was poor. Standards too low for a city hotel. It is a very basic bed for the night. All aspects are old, and falling apart .
• Markus (2/5): - Nie wieder! Das einzig Gute ist, dass das Hotel mitten in der Stadt ist, man erreicht alles gut. Das Zimmer war abgewohnt, im Bad funktionierte die Dusche nicht und erst nach mehreren Reklamationen wurde sie repariert. Das Essen im Restaurant war lieblos zubereitet, es war teilweise vertrocknet und unglaublich schlecht. Noch nie habe ich so etwas erleben müssen.
• Peter (10/5): I enjoyed staying at your hotel - (1) Trust among the staff (2) The food especially the vegetables (3) The hospitality from reception to the kitchen Nothing
• Murage (6/5): Pleasant -
• Sunil (6/5): Pleasant -
• Sunil (6/5): Pleasant -
• Amena (10/5): Exceptional - Good value for money. Staff were extremely helpful and kind. They ensured the quality of our stay. The area isn’t really safe at night
• Sunil (7/5): Good -
• Louis (8/5): Central Charm and Warm Welcomes: A Homely Stay in Mombasa - The central location of the hotel cannot be overstated; it was perfect for leisurely explorations and soaking in the vibrant life of Mombasa. Coupled with the amiable and helpful nature of the staff, my stay was made both convenient and enjoyable. The personal touch in their service created a homely atmosphere that is hard to find elsewhere. However, the hotel's simplicity, while charming, also meant that certain amenities were lacking. Those looking for luxury or extensive facilities might find the hotel too basic for their taste. Additionally, the central location, while convenient, did bring with it the hustle and bustle of city life, which could be a bit overwhelming for guests seeking a quiet retreat.
• Mary (9/5): Superb -
• Cairns (8/5): Very good -
• Bart (7/5): Good - It's okay for transit, very friendly staff The place is quite old and a bit dirty. Not the same as the photos that are advertised
• Konstantinos (5/5): Not good - The air conditioning was terrible
• Jarvis (9/5): Excellent hotel - don’t bother looking for anywhere else - The staff make this hotel excellent. They are superb and so friendly. Special mention to Liz who was so helpful but the whole team were as well - I just didn’t get all of their names. All of the guys working there were amazing. The guys working in the attached restaurant were also very friendly. The room is a good size and the hotel is well located. It is possible to walk to the old town but take a tuk tuk which are cheap as the Mombasa heat is crazy. Bathroom good as well and the hotel has air con - super important in Mombasa. Nothing really but as minor comments, there was no mosquito net and whist the Wi-Fi was usually very good, it could sometimes be slow in the evenings.
• David (8/5): Very good -
• Peter (8/5): Very good -
• Samuel (7/5): Good -
• Anonymous (9/5): Superb -
• Masatomi (8/5): I would like to stay again when I will be Mombassa for the next time. - The breakfast and that you can pay with your credit card at the restaurant.
• Wausi (5/5): Passable - I did not stay. Before I checked in, I looked at the room and found it below my expectations. So I opted not to stay there. I didn’t like the location, and the room
• Rana (8/5): Very good -
• Maina (7/5): short - Good location clean rooms nice breakfast shower didnt work
• Amparo (7/5): Good - It is close to the center and the workers are really nice Some details like a broken tile in the bathroom and when I arrived to the room there was not toilet paper, but as soon as I said it they fixed it.
• Yonas (3/5): Poor -
• Mary (7/5): A very good location. - Breakfast was good and the owner was very kind and always ready to help. They could improve a little bit on bathroom cleanliness.
• Wooster (10/5): Exceptional -
• Wanjiru (10/5): Exceptional -
• Mutua (9/5): Superb - The staff at the reception are so caring..i went there feeling unwell and they took care of me very well. The food is just the best. The air conditioner is on another world. The bathtub came in handy given the heat around mombasa.
• Abu (8/5): Very good -
• Sarah (7/5): extremely caring staff, rooms okay - the staff was very caring and helpful! the location of the hotel is nice too and we could walk to the important sights. the room has air condition. the plug hole in the bathroom was smelly and there was no window and ventilation system.
• Caecilie (6/5): Good enough for a stopover - Friendly staff and great location. A bit overpriced for what you get. Rooms are really run down, no warm water, very noisy.
• Edison (5/5): just fair - The location of the Hotel is perfect. Near the CBD making accessibility most offices much easier the facilities are old and they seem not to be cleaned properly
• Olivier (3/5): Not so good - Friendly staff. Not too far from old town. We saw two rooms, not of them had windows that you could actually close.
• Miro (8/5): Very good - The price of booking.com was 3 times higher.
• Kingori (5/5): Good for a night's stay. Should upgrade their rooms. Tv, shower, AC not up to per - The bed was well prepared The AC didn't work well, No hot shower, and staff are slow to respond to requests
• Yirgalem (9/5): Superb -
• Annette (7/5): Good -
• Dennis (7/5): Good - I liked the fact that the hotel was in the centre of the city which made things easy for me All was good
• Jacinta (10/5): Exceptional -
• Amos (7/5): Good -
• Glenn (9/5): I would like to thank the amazing staff Hussein Liz Janet and the housekeeping staff for being friendly and helpful. The - the staff were very helpful and it was close to the old town the bathroom probably needs updating as taps were rusty but not a deal breaker
• Fredrick (9/5): Superb -
• ASA (2/5): - Low class dump. Pictures are deceptive. This property should not be on Expedia. They forced me to pay them although I had already paid through Expedia.

Photos