Home2 Suites By Hilton Portland Airport
Location: 50 Maine Mall Road, South Portland, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Modern Amenities
Home2 Suites By Hilton Portland Airport offers contemporary guest rooms equipped with a flat-screen TV, satellite channels, and a convenient kitchen. Enjoy the comfort of air conditioning and a functional desk in every unit.
Convenient Facilities
Take advantage of the fitness center, shared lounge, and terrace during your stay. Benefit from free shuttle service, 24-hour front desk assistance, and complimentary WiFi throughout the property.
Nearby Attractions
Explore nearby attractions such as Portland Observatory and Aquaboggan Water Park, located just a short distance away. With the Portland International Jetport Airport nearby, your travels are made easy.
Book your stay at Home2 Suites By Hilton Portland Airport for a relaxing and convenient experience.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 04:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Free beach shuttle
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Heated pool
- Salt-water pool
- Outdoor furniture
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Face masks for guests available
- Key card access
- Shopping on site
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Free beach shuttle
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Private picnics
- Reception hall
- Secured parking
- Free bus station shuttle
- Swimming nearby
- Charcoal grill
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Queen Suite - Hearing Access/Non-Smoking
The suite features air conditioning, a tea and coffee maker, a seating area, heating, as well as a TV with cable channels. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Video
- Heating
- Sofa bed
- Privacy curtain
-
Suite, Non Smoking (View)
1 King Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Free local calls, queen sofa bed, and iron/ironing board; cribs (surcharge) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
-
Suite, 1 Queen Bed, Accessible, Bathtub
1 Queen Bed
325 sq feet
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and iron/ironing board; cribs (surcharge) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Bathtub grab bar
- Accessible bathtub
- Visual fire alarm
- Wheelchair-width doorways
-
Suite, 1 Bedroom, Non Smoking
1 Queen Bed
325 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Free local calls, queen sofa bed, and iron/ironing board; cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
-
Studio, 2 Queen Beds, Accessible, Bathtub
2 Queen Beds
325 sq feet
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and iron/ironing board; cribs (surcharge) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Bathtub grab bar
- Accessible bathtub
- Visual fire alarm
- Wheelchair-width doorways
-
Suite, 1 King Bed, Accessible (Hearing)
1 King Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Free local calls, queen sofa bed, and iron/ironing board; cribs (surcharge) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
-
Studio, 1 Queen Bed, Accessible, Bathtub
1 Queen Bed
325 sq feet
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and iron/ironing board; cribs (surcharge) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Bathtub grab bar
- Accessible bathtub
- Visual fire alarm
- Wheelchair-width doorways
-
Studio, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)
1 Queen Bed
325 sq feet
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and iron/ironing board; cribs (surcharge) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Bathtub grab bar
- Accessible bathtub
- Visual fire alarm
- Wheelchair-width doorways
-
Queen Studio with Two Queen Beds - Mobility Access/Non-Smoking
The studio provides air conditioning, a tea and coffee maker, a seating area, heating and a TV with cable channels. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Video
- Heating
- Toaster
- Sofa bed
- Privacy curtain
-
Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
The air-conditioned studio features a TV with cable channels, a tea and coffee maker, a seating area and heating. The unit has 2 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Video
- Heating
- Interconnected room(s) available
- Toaster
- Sofa bed
- Privacy curtain
-
Queen Studio - Mobility Access/Non-Smoking
The air-conditioned studio provides a TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Video
- Heating
- Interconnected room(s) available
- Toaster
- Sofa bed
- Privacy curtain
-
Queen Studio - Mobility and Hearing Access/Non-Smoking
The studio offers air conditioning, a tea and coffee maker, a seating area, heating, as well as a TV with cable channels. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Video
- Heating
- Toaster
- Sofa bed
- Privacy curtain
-
Queen Suite with Roll-In Shower - Mobility Access
The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Telephone
- Refrigerator
- Microwave
- Toaster
-
Queen Suite - Mobility Access/Non-Smoking
This suite is air-conditioned and has a TV with cable channels, a tea and coffee maker, a seating area and heating. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Video
- Heating
- Interconnected room(s) available
- Toaster
- Sofa bed
- Privacy curtain
-
One-Bedroom King Suite - Hearing Access/Non-Smoking
The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Telephone
- Refrigerator
- Microwave
- Toaster
-
King Studio Suite - Non-Smoking
The air-conditioned studio offers a TV with cable channels, a tea and coffee maker, a seating area and heating. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Video
- Heating
- Interconnected room(s) available
- Toaster
- Sofa bed
- Privacy curtain
-
King Studio Suite - Hearing Access/Non-Smoking
This studio is air-conditioned and features a TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Video
- Heating
- Toaster
- Sofa bed
- Privacy curtain
-
Queen Studio with Two Queen Beds - Non-Smoking
The studio offers air conditioning, a tea and coffee maker, a seating area, heating and a TV with cable channels. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Dishwasher
- Video
- Heating
- Interconnected room(s) available
- Toaster
- Sofa bed
- Privacy curtain
Guest Reviews
- Quinn (9/5): -
- Lisa (10/5): -
- Jessica (9/5): -
- Susan (6/5): Lumpy Mattress - Good location The mattress in room 231 really really needs replacing! It’s lumpy and rolls to the middle- two nights later and I’m still trying to get the kink out of my back.
- Michael (10/5): -
- Marc (9/5): Je recommande vivement - Nous avions la vue sur l’aéroport… c’était super ! Avec une mini cuisine. Nous avions quelques assiettes, ustensiles, verres et tasses. Même un lave-vaisselle… nous étions hors saison, alors ça nous a coûté moins cher. Super 👍 La piscine n’était pas la plus propre. L’eau était brouillée .
- Melissa (8/5): Great value - Location, accommodating staff, comfortable, Signs of neglect, disposal didn’t work so the drain in kitchen sink smelled, it had a kitchen but not one spoon in utensils, carpets are really dingy and very watered down coffee.
- Glenn (9/5): -
- Theo (6/5): -
- Maggie (2/5): - Easy to find off interstate Not clean, way too crowded in breakfast area, very disorganized and no room
- Lori (6/5): Great - My Granddaughter says the pool Nothing we stay there a lot
- Mary (5/5): Meh - Location was good. Room was clean and comfortable. Also spacious. Plenty of towels and supplies Had stayed at Home2 in N Conway in Dec that was much nicer than this one. Was kind of disappointed in quality. Pool was horrible - very small and not all that clean. Seemed quite old. And the complimentary “breakfast” was very bad. Not much choice of anything. Fruit was especially sparse.
- Coastal44128502317 (2/5): Poor experience. - We travel to Portland for annual trips, we've tried other area locations which we really love. We tried this location because the Home 2 in our home time is really great. Our first impression of the hotel when entering was met with a very high chlorine presence in the main lobby from the pool which is an indication of used chlorine presence which has gassing off from the pool. We found stains on our bed sheets that had obviously been laundered but not discarded. The stain was a dark red/maroon color. We stripped the bed to find a very large yellow stain on the mattress itself encompassing over 30% of the mattress. We took pictures of stained sheets and mattress to the front desk. They said they would change the sheets. I asked for a new mattress, they responded by saying that was out of the question and fused to change the mattress out. I asked for it to be treated, they said yes, When we got back to our room that evening, the mattress was still the same, untreated and unflipped. No attempt at all to service or treat the mattress. There were stains on the bathmat the first morning, the new bath mat had a tear/rip. We observed food crumbs in the hallway on the 3rd floor and spilled food on the main lobby floor in front of the elevator. The breakfast area had an appliance that was out of order but was not signed as such. It didn't work. So instead of removing the appliance or putting a sign on it, it was just left there. There was confusion and many guests also tried to operate the conveyor toaster, it was left to guests to communicate to other guests that the appliance did not work. Overall, not an experience worth repeating. Won't be back.
- Michael (9/5): Affordable, spacious accomidations for a family of 5 exceeding all expectations - Price point versus deliverable Price was so good, I have 0 complaints
- judy (10/5): My sisters and I really enjoyed our stay and thought the room layout and public spaces were great, staff were friendly. - The interior spaces were great- we liked the spacious lobby and breakfast area. The layout of our king suite with a sofabed and kitchen and dining area was great! The bed and bedding felt great. The carpet had several large dark stains both in the living room area and in the bedroom- the hotel should get these stains out or replace the carpet - in room 333. You do hear the planes taking off and landing - the last one was close to 1 am and at 6 am the first one of the day was taking off. If you’re a light sleeper like I am, you won’t have your best night of sleep. The bathroom needs a bath mat.
- Adrianna (8/5): Really peaceful affordable comfortable place to stay! Pool was fun. - The staff there was so kind and helpful The shower was a little bit dirty not gunna lie on the top where you place the soap and there was no body wash in the shower. Also some of the other guest were sorta rid in the way they stare but totally not the property’s fault.
- Regina (9/5): - Large parking spaces for bigger vehicles. Room was very comfortable
- Cruisingonvacation (2/5): Does not meet Hilton Quality - I have stayed at many Home2Suites, we are Diamond members and this establishment does not come anywhere near the Hilton standards we have come to expect. The facility seems to be held together by a shoestring and a prayer. The first floor smells strongly of chlorine from the pool, which did not appear to get cleaned. There was always debris floating or in the pool to the point even our 11 year old was grossed out. The bathroom in the pool area needed the wall repaired due to a big hole in the drywall and did not appear clean. The customer service is practically non existent, the hotel itself is tired, the rooms were not clean, the breakfast in the morning was very sparse and unappetizing. I found it interesting that there is a sign on the front door telling people to be careful in the parking lot due to the weather conditions but the kept their van parked at the first space next to the drive up and front door. A spot that would be very helpful for customers since it is right next to an overhang, in addition they had a cone in the second spot also preventing its use also . This was consistent for our entire stay, and when the van was gone, they had both spots blocked with a cone. They could park the van in a spot away from the door to allow customers the convenience of getting into the building. The employees that we did see did not appear happy. Most times when you walk in to the hotel even just returning, they would at least greet you saying Hi, Welcome Back or something to acknowledge your presence. There is none of that here. They were not welcoming, did not speak and seemed to be annoyed by people's presence. One man would come in and out of the office behind the desk and just glare, appearing to keep watch over guests and the front desk clerk. The van driver appeared to be irritated constantly and slammed a laundry cart around hauling the pool towels going through the lobby. The breakfast lady was annoyed when the yogurt machine was not working and we asked for assistance. The most pleasant and helpful employee was a front desk clerk that said she had started approximately a month earlier. It started at check in, I checked in on the app, but when I got there they had changed the room and type of room I was assigned. I explained that I needed the room with two beds and after she "forced it through" the cost was $10 more than it had been when I originally made the reservations. I showed her the app and advised her of the rate that I should be charged but she ignored that and said " I will give you two waters to make up for the rate change". The room was not very clean, it did not look like the floors had been cleaned, the bathroom (in my pics) had spots and dirt, obviously not mopped. The bathroom sink was missing a drain stop. There was hair under the desk on the floor in the room. We received housekeeping one day in our five night stay, and we had left a dirty plate, glass and silver ware in the sink. For some reason they took it out of the sink and stacked it on our counter,,,still dirty. The sink was not cleaned out so, that was not the reason! Some of the silverware in the drawer was dirty and needed to be washed before we used it for the first time. There were four plates and glasses but all rooms we have stayed in before have racks in the cupboard for the plates.and one on the other side for the coffee cups, this had neither. It almost seemed like they stopped putting the room together in midstep. The sheets did not fit the bed correctly and the thin bottom sheet popped off at the corners every night. One pillow smelled like smoke, but when we asked for a new pillow twice, they never seemed to be able to understand the word pillow. We took one out of the extra supplies in the cabinet that are there for the pull out couch finally. The bathroom door in the room is a barn door style, but it did not latch properly and there was not a handle per se. It was difficult to open especially for our 11 year old. The computers in the lobby did not work. There were two available but one of the clerks stated they had not worked for "over a month". The fitness room was adequate and we were able to use that equipment. There were laundry facilities that were $5 a load, though we did not use them. The lobby area is dimly lit, and not welcoming. There is no decaffeinated coffee available, and the coffee pot is stashed back in a dark corner, basically discouraging its use. The hot water is put away after breakfast so you can not make tea. They turn the light off after breakfast over the alcove for the coffee as if to say its not available, but sometimes there was regular coffee. The "napkins" that were used were actually the folded paper towels that you get out of the bathroom. These were put out at breakfast also as the napkins to use. The TV screens are not turned on to a TV channel in the public area even during breakfast. They are used to advertise for Hilton. It is ironic that one of the screens talks about the unlimited breakfast sandwich combinations that you can make....but in reality we only saw every morning, one egg and one meat put out. In addition the cheese that you are expected to use is shredded cheese that is dumped out on the tray. The temperature was barely warm of the food and cheese was sitting next to a hot plate on the counter, though it was unclear what that hot plate should be used for. This breakfast was by far the poorest quality that I have ever seen on a Hilton property. When the milk was empty and we asked for some, the person working the breakfast did not appear to understand the word milk and it took quite a bit to get that refilled using hand gestures. The overall pervasive feeling was a dark, unwelcoming and slightly unsafe feeling. We did not get a comfortable feeling while in the hotel and only used it as a home base while visiting Maine. If we return to Maine, we would NEVER stay at this facility. I suspect its proximity to the airport is what helps keep them in business.
- Bethany Philbrook (2/5): -
- Gary (10/5): -
- Christiane (10/5): -
- Joel (8/5): -
- Fowler (9/5): It was excellent. - Very Clean
- Melanie (9/5): -
- M7117QYLloydsdad (6/5): An Interesting Surprise - Given some recent frustrations I have had with being assigned less than ideal rooms at Hilton properties, I was rather miffed that when I went to check in online I couldn't change my room. After some thought I just "went" with it in this case though. I have to say I was shocked by our room (122). The room was HUGE. It had a entirely separate bedroom from the living area, a bathroom in the middle with two doors on it and just an entirely different layout. That said, the room did have some issues. The first is that the room shared a common wall to the pool. We could hear, in the bedroom and the bathroom, every scream, comment or piece of conversation that was going on. Luckily it quieted down around 9pm, but it was annoying. Also, the room itself had some issues. The locks on the bathroom doors were broken, the sliding doors stuck pretty badly. One thing I didn't realize, despite being 'at the airport" was that it was actually at the end of the runway. The landing of planes got old quickly, however Portland isn't a huge airport so it didn't go too late into the evening. Other than those issues though the hotel was fine. It was in a good area and easy to get around.
- Brandy (6/5): Bathroom doors were both broken and unable to close properly. - Location is great. Loud. Both nights with loud stomping above our heads through the night.
- Ashley (7/5): -
- Natalie (9/5): - The room, breakfast included Loud airplanes early in the AM
- Tina (10/5): -
- Gooley (10/5): - Everything was great.
- Nicole (8/5): - Room had plenty of size for family Pool was smaller than anticipated. Multiple kids were not being supervised later in the evening making it hard for my children to enjoy themselves. The water in the shower was escaping and causing the bathroom to become wet.
- Kasey (6/5): -
- Loren (8/5): -
- Teresa (7/5): -
- Seth (5/5): -
- Scott (10/5): -
- Stacy (10/5): -
- Kayla (10/5): -
- Evelyn (8/5): - Convenient Breakfast continues to get worse each time we stay there
- Jennifer (9/5): -
- Austin (3/5): Wouldn’t stay here again - The pricing is ok for what is is Room wasn’t stocked, not all amenities that were advertised were provided, bathroom door was a sliding door that wouldn’t properly close or latch, and the thermostat was not working leaving us to use the large loud fan that didn’t work well and kept us up at night.
- Stacey (10/5): We will stay again - Location cleanliness space No hot tub
- Gloria (10/5): -
- LIU SHIYU (4/5): Horrible Experience - Location is great, and the room is very spacious and clean. I had a horrible experience that hotel charged me double fee. Specifically, I got sick 2 days before hotel check-in, and I sent the request to change the check-in date, which is a 1-day delay check-in. However, there is no response from the hotel, and thus, I called BOOKING for assistance. The BOOKING contacted the hotel to finalize my request that my check-in date had been changed to the next day (Booking also sent me the confirmation of the change). However, the hotel still charged me the money from my credit card for another date - I actually only stayed for 1 night, but the hotel charged me 2 nights. For this issue, I was so frustrated as it took me lots of time to solve this problem by talking with BOOKING. Unfortunately, the hotel did not offer any solution and gave no responses, and I felt so disappointed as I could not imagine how such a big hotel had a miscommunication and charged me double amount but could not offer any solution.
- Tanya (7/5): -
- Whitney (4/5): - Always clean and tidy. Our toilet broke late at night and instead of just moving us so we could get right to sleep we had to: call for repair, wait, go to the desk for help, wait, then over an hour later at 945 pm the repair man was found and came to fix it.
- Andrew (9/5): -
- Mark (10/5): -
- Malcolm (1/5): Find somewhere else to stay. - There was availability (open rooms) Got charged for the room by booking.com and charged again by the establishment in addition to a $100 deposit on the room.
- GREGORY (10/5): Would stay again and will look for this brand when I travel elsewhere. - Breakfast was good. Suite was sweet. Would be a great place to stay for a long term. They offered a "digital" key. Told the wife not to bother so she decided to spend twice as much time as it would have taken to just check in at the desk. And after all that, IT DIDN"T WORK! Had to go check in at the desk. Inconvenient but definitely won't do that again. Plane noise wasn't too bad, goes with the territory but might really annoy someone else.
- Lanny (8/5): - I’m gluten free. Not tons of options, but the yogurt was really good.
- Michelle (3/5): Comfortable room, very noisy - Room as comfortable and roomy I was charged $100.00 more than I was quoted on the website. Slamming doors all night long which was very unexceptionable for the price of the room.
- Vishwanand (6/5): the hotel staff was nice and the breakfast was nice, but I did not like that. Our room what’s that c - The breakfast was really good at this hotel. The staff was really nice. The check-in was fast. The parking and the comfortable bed. The thing that I don’t like about this hotel was that it wasn’t that clean on the countertop. There was hair from somebody else. The bathroom sink was dirty The tub was not that clean properly .The hotel itself looks very old inside.
- Alli (1/5): I would avoid this location of Home 2 Suites unless you are desperate for a place to stay - Location was helpful as it was close to the airport and they provided a shuttle. SMELL!!! The room smelled like a wet dog was smoking cigarettes just before we arrived. The sheets also had a terrible smell to them. If our flight wasn't delayed, and we got in at a decent time, I would have requested a new room.
- Ghislain (9/5): Bon séjour avec personnel accueillant !! -
- Jean Gamael (10/5): I love everything about this place just the breakfast needs a little improvement . Thank you - Online Everything was great
- Karen (8/5): -
- Yue (9/5): 还是很不错的 - 房间宽敞舒适，环境干净美观 酒店的早餐有点潦草，种类少。
- Marguerite (9/5): Very relaxing - Convenient to airport. N/A
- Evelyn (10/5): Quick comfortable and great service - I love this hitel N/A
- Stella (8/5): -
- Melissa (4/5): Wish I didn’t have to get a headache because some people weren’t following the no smoking. - Fresh fruit. Wish there was bananas but otherwise great. The whole second floor hallway smelled like marijuana. Very disappointing especially since there were no smoking signs posted everywhere. I get extremely bad headaches when smelling that smoke and I was miserable. Other than that we were happy with our stay. Wish I didn’t have to get a headache because some people weren’t following the no smoking.
- Ken (1/5): - the heating monerter was very loud could no sleep
- Kathleen (3/5): -
- Karine (8/5): -
- Maria Cecilia (6/5): - Bathroom door was difficult to open and close. Walls were too thin and next door guests were very noisy. Breakfast was not well organized, 20 min wait to get coffee refilled and food was not enough for all guest.
- Karen (1/5): BEWARE SINGLE TRAVELING WOMEN DANGEROUS HOTEL TO STAY AT. - Large room The maintenance worker entering my room with a key with out knocking. I was scared as a single woman because the worker saw me in the hallway acknowledging me and watched me go in the room not 5 minutes later using his key to enter my room. This was outrageous but mire so the Male managers response no care for my safety no concern just a blank sorry and and offer of 20% discount. A full refund should have been offered. BE CAREFUL LADIES TRAVELING ALONE TO THUS HOTEL. I would never return their.
- 852gamee (2/5): BE careful ladies predators in your rooms - I checked in to Home 2 suites by Hilton at 50 Maine Mall Rd. I went to my floor 2nd and saw a mess several trash cans and work supplies littered the hallway. I saw two male employees working. They both made eye contact with me as I walked towards my room and they saw me enter my room not more then 5 nothing passed after using the restroom that one of the male workers using a key he had entered my room No knock nothing just entered my room that he just saw me go in. I was shocked scared and angry. I yelled for him to get out and went right to the manager who did nothing but say he would estate the matter. I was given a new room and told the morning manager would speak to me. We'll he was no better offering only a 20% discount. I was scared and had an anxiety attack shortly after. BE CAREFUL ladies. I would never stay at this Hotel again. I called cooperate office and they were no help either. Shame on you Home2 suites South Portland Maine
- Julia (5/5): Probably will look for another Marriott. Always cleaner - The stingy feel of things bothered me. I bar of soap, EMPITY shower gel container in shower, no conditioner, exactly 2 tiny creamers for in-room coffee. Absolutely no extras and cleanliness questionable. The light switches were dirty and the floor in bathroom sticky. Not great impression. Hilton has really gone down in past 10 years. The American flag outside needs replacing, it's disgraceful how tattered and dirty it is. The staff at front desk were okay . Read the above. I really liked the proximity to the airport
- Kami (10/5): - Excellent location. Kid friendly. Clean spacious rooms
- Elsie (8/5): -
- Daisuke (9/5): -
- Harley (8/5): -
- May (9/5): Great stay, would recommend - This is my go to hotel when I am coming through Portland and need an overnight stay for an early bus or flight. The staff are wonderful, the rooms are huge (with lots of amenities), bed is comfortable, location is perfect, and it feels clean. This time I used the gym which was simple but had everything needed for a good workout.
- Jilleane (10/5): -
- Jilleane (10/5): -
- Susan (8/5): -
- Evelyn (10/5): - Everything
- Neha (10/5): We had a wonderful stay. The rooms were clean and spacious, the kitchenette had everything we needed, and the staff was - The rooms were clean and spacious, and the kitchenette had all the amenities we needed.
- Karen (10/5): -
- Dunn (9/5): -
- Melissa (9/5): -
- Cheryl (10/5): Great value and clean and quiet. - Clean and quiet N/A
- Michele (9/5): -
- RUYI (9/5): Didn’t see the temperature controller on the wall near entrance and all of us sleeping in room was super cold at night. - New facility. Has gym and mini kitchen. Spacious.
- Jigar (10/5): -
- Beverly (8/5): - Convenient for our needs and pleasant staff Carpets were filthy and need replacing
- jane (9/5): - Bed was very comfortable. Room was very clean. Considering the amount paid for the room, There could have been more complimentary health/ beauty products. There was shower soap + shampoo, but no conditioner or body lotion etc
- Maxine (7/5): It was ok but I thought things could have been better. - It was a convenient location to everything The rooms were outdated. The shower had a shelf that broke and the kitchen drawers were falling apart. And the ice machine room was flooded.
- Sajith (8/5): -
- MNDaveC (4/5): Does not meet expectations of Home2 - This Home2 location is considerably worse than their typically good offering. Breakfast was cold egg pucks and several days old oatmeal, not the nice breakfast sandwiches I've had at other locations. Our room was not serviced every other day as advertised in the room signage. They even avoid giving you a free bottle of water if they can. The room itself was starting to feel a bit worn, carpets are looking drab and smoke detector was hanging off the wall
- Matthew (8/5): Our stay was overall very good. - Cleanliness Breakfast area could be laid out better for ease of use.
- Carver (7/5): - Clean room, friendly staff Uncomfortable bed
- elizabethfC6399IY (6/5): Convenient Location - Good location close to the airport with a quick shuttle ride; and as an added bonus, you didn't hear the planes. However, the rest of the hotel was average. No conditioner in the shower and the breakfast was really weak.
- Kurt (10/5): Better than we would expect for a place near the airport - The people were great - especially Rachel at the desk, and the driver to the airport (Eduardo I think). Both were great. Everything was super clean also
- Vaeth (7/5): Guter Aufenthalt in verkehrsgünstiger Lage vor Portland. - Die Einrichtung ist modern, hochwertig und ziemlich neuwertig. Die Betten sind gut. Das Frühstück ist das amerikanische mit Selbstbedienung, auch gut! Obwohl am Airport gelegen, ist es relativ ruhig. Für eine Übernachtung auf der Durchreise gut geeignet. Man kommt von dort aus schnell in die Stadt und auch sonst überall hin. Es handelt sich nur um einen Raum mit einem großen Bett und einem breiten Schlafsofa. Das hatten wir so nicht erwartet, man muss es halt wissen.
- Nicholas (10/5): Great location and amenities -
- Melissa (8/5): - The room was clean. Comfy beds. Friendly staff. Good breakfast.
- Leslie (2/5): - We double booked this hotel on accident and the staff would not work with us. We will not stay with Hilton in the future.
- Helga (9/5): Quite adequate with many opportunities to eat !! - Excellent service and shuttle pick up !!! ALL was well, Although we would have liked to have breakfast at 5:30🥴, needed to take shuttle at 6:15.. no time 🥴🥴🥴
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