Tru By Hilton Pigeon Forge

Name: Tru By Hilton Pigeon Forge
Address: 2815 Teaster Lane, Pigeon Forge, us

Location: 2815 Teaster Lane, Pigeon Forge, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Modern Accommodations
Tru By Hilton Pigeon Forge offers stylish rooms with flat-screen TVs, free WiFi, and comfortable amenities to ensure a relaxing stay.

Convenient Location
Situated just a short distance from popular attractions like The Grand Majestic Theater and Dollywood, our hotel provides easy access to the best of Pigeon Forge.

Exceptional Service
Our dedicated staff at the 24-hour front desk is committed to making your stay memorable by providing assistance and guidance throughout your visit.

Book your stay at Tru By Hilton Pigeon Forge for a modern, convenient, and exceptional hotel experience.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Wheelchair accessible
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
Thermometers for guests provided by property
Mobile app for room service
Shopping on site
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Self parking (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Games
Housekeeping on request
Private picnics
Secured parking
Swimming nearby
Water tubing nearby
Electric bicycle charging station

Rooms Available

Room, 2 Queen Beds, Accessible (Roll-In Shower)

2 Queen Beds
399 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 55-inch LCD TV with premium channels
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs (surcharge) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower
Need to Know - Weekly housekeeping
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Bedsheets provided
- Closed captioned TV
Room, Accessible, Bathtub

Internet - Free WiFi and wired internet access
Entertainment - 55-inch LCD TV with premium channels
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs (surcharge) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Phone accessibility kit
Need to Know - Weekly housekeeping
Non-Smoking

Max Occupancy: 5 (5 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Bedsheets provided
- Closed captioned TV
Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

1 King Bed
369 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 55-inch LCD TV with premium channels
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs (surcharge) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower
Need to Know - Weekly housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Bedsheets provided
- Closed captioned TV
Room, Accessible, Bathtub

Internet - Free WiFi and wired internet access
Entertainment - 55-inch LCD TV with premium channels
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs (surcharge) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Phone accessibility kit
Need to Know - Weekly housekeeping
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Bedsheets provided
- Closed captioned TV
Suite, Multiple Beds, Accessible (Hearing)

1 King Bed and 1 Twin Bunk Bed
404 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 55-inch LCD TV with premium channels
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; cribs (surcharge) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Phone accessibility kit
Need to Know - Weekly housekeeping
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Bedsheets provided
- Closed captioned TV
King Room

This double room has air conditioning, heating and a TV with cable channels. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Video
- Heating
- Privacy curtain
King Room with Accessible Tub - Mobility Access

This double room features air conditioning, heating and a TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Video
- Heating
- Privacy curtain
King Room - Hearing Access

This double room features air conditioning, heating and a TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Video
- Heating
- Privacy curtain
King Suite - Hearing Accessible

This suite features air conditioning, heating and a TV with cable channels. The unit offers 1 bed.

Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Video
- Heating
- Privacy curtain
Queen Room with Two Queen Beds

This quadruple room features air conditioning, heating and a TV with cable channels. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Video
- Heating
- Privacy curtain
Queen Room with Two Queen Beds - Mobility Access

This quadruple room features air conditioning, heating and a TV with cable channels. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Video
- Heating
- Privacy curtain
Queen Room with Two Queen Beds - Hearing Access

This quadruple room features air conditioning, heating and a TV with cable channels. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Video
- Heating
- Privacy curtain

Guest Reviews

Preston (1/5): -
Angie (9/5): -
Debra (8/5): -
James (10/5): -
graham (10/5): -
Crystal (9/5): Clean rooms - Jamie at the front desk was the best! Pillows
Phil (9/5): Very pleasant stay. - It was good. Everything was good.
Hannah (1/5): HORRIBLE because of the lady who was working the front desk, they also tried charging extra fee’s after I went through b - It looked like a nice hotel THE front hotel staff are completely rude!! We ended up leaving, while checking in the lady kept making really rude comments towards me!! Never have I ever experienced that before.
David (10/5): Nice get away - Facilities were clean. Location was excellent! Close to all attractions. Staff offered excellent customer service. The room had no chair to sit in. I asked the staff at the front desk and he was very courteous and helpful. He was able to have a chair sent up for me to sit in.
Kashira (10/5): -
Kashira (10/5): -
Epifanio (10/5): Really nice - Very nice property and the stuff was friendly Everything I will definitely booked again
Chris (9/5): -
Marie (10/5): Very friendly staff, clean room, nice bed, great breakfast. - Breakfast was delicious, and we LOVED the coffee bar.
Mark (10/5): -
Austin (8/5): Over all it was good - The pancake thing did not work and my son wanted pancakes The beds are hard to sleep on
Bobby (10/5): We enjoyed our stay. We would gladly have stayed another night if we had had the time. - Clean room . Enjoyed the sky deck. Comfortable beds. Breakfast could have had gravy biscuits and bacon.
Mallory (9/5): Overall great stay. - Easy to access The pools weren’t working during our stay so we did not have very happy kiddos.
Amy (9/5): -
Britton (10/5): -
Kristy (10/5): -
Shelia (8/5): Overall the stay was good. The breakfast was wonderful. The staff was excellent and very friendly. - The location with all the attractions. The mattress need a lil updating in room 417. The guest that was above me was doing a lot of moving and I can hear them very good.
Guest (9/5): -
Hillary (9/5): -
Ike (10/5): I would tell all of my friends about the true hotel #1 🛍️ - I like everything about the true hotel. Love to stay there again. That's my number one place me and my wife our grandson had a ball. He loved the water park Good hospitality. The breakfast was good and hot
Guest (10/5): -
Jamie (8/5): - The location was perfect, right across from The Island parking lot and next to all the new stuff on the back strip. They were sold out the night before, I was told, and it felt like they might have rushed through some things. Body wash in the shower was completely empty, there was something on the shower wall. There was a mini fridge in the room but when we went to use it, it wasn't plugged in so not cold and we ended up not being able to store our food. By the time it was cold, too late.
Yagnaraman (9/5): -
lo101 (10/5): The switch - We were staying in a different hotel for 4 days. It cost $100 more a night and our experience caused us to leave and stay with you guys. We will no longer be members of that other hotel. Thank you for the hospitality! Family fun oriented, quietly off the strip but right in the heart of everything. The room could've been bigger but overall a great experience.
Penny (10/5): -
Solomon (10/5): Our stay was short but exceeded our expectations. - The breakfast was ok None
Amanda (5/5): It was ok. - I liked how clean it was, indoor pool. The staff was not cordial at all. It seemed like I was always bothering them if I had a question or even checking in. The initial guy on Sunday was rude. I would think a place would want people at the front desk to be nice and friendly. I didn’t like there was no closet in the room or dresser.
Olivia (10/5): -
Korie (10/5): -
Kellie (10/5): -
Lisa (10/5): - Clean, great free breakfast! They are very accommodating for everyone! Fun place will stay again and find more of them to stay with!
Doughty (10/5): -
Amanda (8/5): -
Alex (5/5): Not in a hurry to go back - Breakfast was ok Had to wait on room to get cleaned and then got in the room and it wasn’t clean. Indoor pool was also small.
Kyle (8/5): - Bed was uncomfortable A lot of noise
Janet Lynn (4/5): Get some softer mattresses - The hotel itself is very nice and cleaning looking the beds are super hard I stayed awake all night long the bathroom was ok but mold around the toilet seat hinges and black mold I was very aggravated …with that but other than the bed and toilet seat hinges the rest was nice Bed was hard as a rock and toilet seat hinges black mold on them
P1980XLmelaniem (4/5): New hotel but ok rooms and poor service - First room had an offensive smell and front desk associate was resistant to help, but eventually did and it was much better. Overall rooms were fine but pillows were very thin, as were blankets. Functional room but not comfortable. Was chaotic during breakfast hours.
Ziyah (10/5): -
Derek (8/5): Nice location. Good hotel but not great. B+ rating - Great location. Friendly staff. Nice breakfast. Enjoyed roof deck. Room was a little small. Could use another towel in room. Couch on roof deck could use some cleaning and/or reupholstering.
Kaylee (10/5): Absolutely Amazing! - Everything was absolutely amazing! We will be going back soon we didn’t want to leave! Nothing that we didn’t like!
Fancy (10/5): - It was so clean and the breakfast was amazing! The staff were super Nice! Na
Rebekah (10/5): -
Veronica (10/5): - Everything was perfect, the location, the price, the staff and the overall experience There was nothing I didn't like
Bailee (10/5): -
Heather (10/5): -
Cathy (10/5): - Nice hotel. Clean roomy lobby. Watch super bowl in lobby. Was nice. No complaints
Kimberly (10/5): -
Priscilla (10/5): Very comfortable and clean. - Very modern and clean!
Alisha (10/5): - The stay was amazing. The staff was very polite and helpful I loved e everything
Laura (10/5): -
Aimee (10/5): Thank you for a restful place to sleep and shower - Clean and quiet
Kipfinger (10/5): -
Miranda (10/5): Wonderful time - Great location, super friendly staff No complaints
Thadd (10/5): Wonderful - Breakfast and rooftop fire pit and community One elevator was out
Melinda (9/5): We loved the location. Everything was very clean. -
Michael (1/5): do not stay at this hotel there was no customer service - nothing customer service
Heather (10/5): -
Sarah (10/5): -
Michelle (10/5): Extremely well s - Extremely excellent Nothing
Terri (8/5): Everything was great until I tried to sleep past 9 a.m. - Front desk staff was very friendly and helpful. Everything seemed new and clean. Housekeeping began cleaning the room next door early. I had arrived late at night, worn out and hoping, even expecting, to get a good night's sleep. It was easy to tell that they were not even trying to be quiet as the vacuum banged against the wall with every row they vacuumed. I don't know what they were doing in the bathroom, but it sounded like they were banging on the wall as they were cleaning. It was just a constant loud noise that ensured that I wouldn't be able to sleep. I'd also like to point out that I wear hearing aids and have very bad hearing, yet it was all so loud that I could hear it clearly without my hearing aids in.
DARIUS (10/5): - most everything price
Karen (10/5): -
Cathy (10/5): Would definitely stay here again! - Breakfast was good. Comfortable beds and loved the rooftop. Everything was fine
Roger (7/5): Nice. - Needs more to offer fruits at breakfast strawberry, blueberries, etc . And scrambled eggs. Ice machine needed filled up
Brent (10/5): -
Darlene (10/5): -
Bernard (10/5): -
Sharie (10/5): - An outstanding hotel and one that we will return to in the future! If I could create the ideal hotel situation, it would be Tru in Pigeon Forge. Extremely impressed, and the hotel will not disappoint! n/a
Heather (10/5): It was very relaxing. - Clean facilities and helpful friendly staff N/A
Jocelyn (10/5): - Breakfast, ice machine water refill station, pool and friendly staff!
Dawn (8/5): -
Juan (10/5): - Everything
Negin (10/5): -
Carolyn (8/5): Our stay was great. - ALL WENT WELL One staff member pulling into the parking space while we were parking. pool cold
Cory (7/5): Everything was nice besides the pool cleanliness - Location was great and close to everything The pool was very dirty, the water was very flimy, the sides of the pool had a ton of hair that could have been cleaned up.
Rebecca (8/5): Great for what we needed - one night stay close to Dollywood with a warm breakfast. - Location was perfect after a long day at Dollywood! Close to many restaurants and additional attractions. Staff was welcoming and helpful! The indoor pool was HEAVILY chlorinated but still quite hazy - couldn’t see the bottom. The sheets didn’t feel like cotton sheets- so pretty hot even though we had the AC on.
Brittany (10/5): -
Smith (9/5): Would come back - Location ,the comfort, and spacious places to sit We only had one problem and it was taken care of in a timely matter( the key stopped working and had to have it scanned numerous time than finally had maintenance open door and got key working)
Emily (7/5): All in all we enjoyed our stay, but some things need to be fixed and made to look nicer. - How close it was to everything, Rooftop lounge area, the view from the room and the staff was very friendly Our room had water damage on the floor, the sink wouldn’t drain properly, when we got there the blinds were broken but they were fixed very quickly.
Holly (10/5): -
Chapman (10/5): -
Kimberly (9/5): - No issues during this stay. The hotel is in an excellent location in Pigeon Forge and to the Island. Enjoyed our stay and will definitely be back.
Shelby (5/5): Room Not enough Space - I loved the walk in shower it was very spacious and the product to the shower where easy to use. The Room was not spacious to go around the bed and put 2 suitcases anywhere in the room. Because of how small the hallway was i kept bumping into my mom going back and forth to the Bathroom while Im using the hallway mirror to curl my Hair. Because the hallway was small to the bathroom and doorway, with the suitcases taking up space I accidentally burned my self with curling wand for my hair bacuse of the very little space we had to get ready in the mornings and constant back and forth to the bathroom to bedroom in our room. For a king-size room I expected it to be Bigger.
Jamie (10/5): -
Nick (9/5): We had a great stay this trip. We were really close to the Island area which worked out great for the NYE festivities. T - The property was very clean. Nothing we didn’t like about the property.
Zveta (10/5): -
Kirstin (10/5): We will be back! - We loved how clean everything was We were extremely happy with our stay
Amber (8/5): - Location was perfect. Staff was friendly. Breakfast was good. Rooftop area was unexpected and nice feature. Beds were not comfortable.
Tammy (9/5): - Excellent location. Across the street from the Island. Great views, great rooftop. Has an indoor pool. Board games in lobby and fun spacious lobby. Very friendly employees. Clean rooms, laminate flooring. Cigarette butts and dog poop piles beside building in between the 2 Hilton buildings. Need containers for both of these. Rooms are too small. No chair or closet in them.
LUZ (10/5): -
David (10/5): - Great hotel for families and the guy working at the check in desk was extremely nice and helpful.
Latisha (9/5): - Clean, comfy pillows, great location. Roof top deck is great
Wallace (10/5): - Everything about it
Allyson (10/5): Great location, clean. Great place to stay with dogs nice walking area for them outside - Great location.
Chappell (10/5): - I enjoyed that it was in the center of everything.