Pusan Halong Hotel
Location: 46 Hạ Long, Ha Long, vn
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Garden Oasis and Culinary Delights
Nestled in Ha Long, just a stone's throw away from Bai Chay Beach, Pusan Halong Hotel offers a tranquil retreat with lush gardens and a delightful dining experience at the on-site restaurant.
Comfort and Convenience
Each air-conditioned room at this 2-star hotel is thoughtfully equipped with modern amenities such as free WiFi, a flat-screen TV, and a private bathroom. The shared kitchen, room service, and tour assistance ensure a comfortable stay for all guests.
Prime Location and Seamless Service
Conveniently located near Ha Long Queen Cable Car and Vincom Plaza Ha Long, this hotel boasts a multilingual staff providing impeccable service around the clock. Experience a seamless travel experience with the paid airport shuttle service available at your disposal.
Experience the perfect blend of comfort and convenience at Pusan Halong Hotel - book your stay now!
Important Information
Managed by a private host
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Tour desk
- Ironing service
- Car hire
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Shared kitchen
- Public transport tickets
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Water park access (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Japanese garden
- Beach club nearby (surcharge)
- Bicycle-friendly property
- Beach toys
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Superior Double or Twin Room with Mountain View
Offering free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, a wardrobe, an electric kettle, parquet floors as well as sea views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Twin Room with City View
This air-conditioned twin room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Double Room with Two Double Beds
Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, a wardrobe, an electric kettle, parquet floors as well as a quiet street view. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Double Room with Sea View
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a wardrobe, an electric kettle, parquet floors as well as sea views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Twin Room with Sea View
Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a wardrobe, an electric kettle, parquet floors as well as sea views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Twin Room
Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, a wardrobe, an electric kettle, parquet floors as well as sea views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Family Room
Offering free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, a wardrobe, an electric kettle, parquet floors as well as city views. The unit offers 1 bed.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- 川 (8/5): -
- Emily (10/5): -
- Tùng (10/5): -
- JEAN YANNICK (10/5): Superbe hôtel, n'hésitez pas à Booker! - Personnel très gentil et accueillant, chambre propre, à proximité de International Cruise Port👍 Tout était super, je recommande 👍
- phạm (7/5): - Địa điểm thuận tiện gt Mùi cống rãnh
- Sarah (10/5): - The hotel owners were incredibly accommodating and very welcoming! We would come back anytime.
- Michele (9/5): - Wonderful place to stay! Staff were very friendly and helpful. Great location to walk to the port for our cruise. Thanks!!
- Phương (7/5): - Bữa sáng đầy đủ. Nhân viên sẽ hỏi bạn trước bữa sáng bạn muốn ăn gì và họ chuẩn bị đúng yêu cầu của bạn
- Thomas (9/5): gutes Preis-Leistungsverhältnis, nettes hilfreiches Personal - nahe bei den Cruise Schiffen, ideal für kurze Übernachtung
- Thoại (10/5): - Thoải mái.lễ tân nhiệt tình,phòng sạch đẹp.vị trí đắc địa trung tâm
- Judit (10/5): Most friendliest and helpful staff! - The most friendliest and helpful hotel team you can just have! They helped me organise and pre reserve all my tours, bus tickets and transfers to my Vietnam journey! They were absolutely profi and flexibel staff. They do everything for you to feel confortable and relaxed during your Ha Long Bay visit. Thank you very much for everything!
- Mary_c23 (10/5): - Perfect location, staff super helpful and friendly. We really enjoyed our stay!!
- AGATHE (7/5): - Très bien ça fait l’affaire mais la douche mériterait d’être mieux / plus nettoyée au niveau des joints mais je chipote
- Victoire (7/5): -
- MARIA JOSE (9/5): - Todo, muy bien tamaño, demasiado cerca para dormir luego del crucero y muchos restaurantes cerca. Aparte de que me acordé un poco tarde de mi desayuno y aún así hicieron espacio para cocinarme mi desayuno incluido❤️
- Sajchanon (9/5): ประสบการณ์ดีเลิศ - ห้องน้ำ ห้องพัก วิวมองจากห้องพัก ไม่มี
- thi ngoc yen (1/5): - 😁 😀
- Maxime (2/5): Accueil sommaire, les personnes nous ont donné la mauvaise chambre (deux lits simple au lieu d’un lit double). La chambr - La proximité avec l’embarcadère des croisières. Le manque d’entretien de l’ensemble des parties communes et des chambres. La chambre était sale. L’hotel semblait inoccupé, pas de personnel disponible le matin pour le petit déjeuner (compris dans la réservation booking).
- Agathe (4/5): Good value for money though - Location was convenient and beds were confortable The bathroom has mold in it and overall the hotel looked like it needed a renovation
- Mark (8/5): Staff were very accommodating - Location was near pick up point for cruises in Halong Bay
- Asha (10/5): A gem of a hotel - A gem of a hotel. We really enjoyed our stay at Pusan Halong Hotel. The staff were really kind, sweet, friendly and helpful, assisting us and going the extra mile to help with our tours and anything we needed. Breakfast was enjoyable. The hotel is located in an ideal place with a beautiful view of halong bay, and is walking distance to the port (for the halong bay cruise), sun world halong and cable car. You won't regret booking a night or more.
- Kevin (10/5): Good place to stay - Staff super friendly, they give us breakfast besides we were the unique in the hotel
- Laura (10/5): Great experience!! - Very friendly the recepcionist girl! Breakfast so yummy! They put all the facilities! Speak english! I give 5 stars!!! 😄😄
- Chloe (7/5): Good -
- Yu (6/5): Pleasant - my wife and me missed breakfast cos the staff manning the breakfast has cleaned up everthing around 9am (vietnam time).
- Shaun (8/5): Very good -
- Average (8/5): Very good -
- Average_user (8/5): Very good -
- Lina (8/5): Very good - It looks just like it does on the pictures, it’s very comfortable and the location is great! The free breakfast is a piece of toast and a tee, which is underwhelming
- Anais (5/5): The staff were friendly and helpful. The room was average and poor in some aspects. - Location was okay, there wasn’t much around although it was close to the boat harbour where we took a tour.
- dinhanhhn (8/5): perfect location - very nice hotel - it is good choice for you - front of sun world complex , nice view from my room. The reception is warm and quick , room decor is elegant , the staffs are helpfull - nearby is good seafood restaurant Hong Hanh - i would like to come back again
- dothutrangg (6/5): Good location, nice view from a good room - The hotel is in the good location, near the night market and Sun world park. The room is clean, has good view. Receptionist is friendly and helpful. But, on the day we checked out, I asked the receptionist if possible to have late check out at 12h30, at first she agreed, the we went to the room, taking a small rest then she called to our room at 12h15 and asked us to check out right away. After that, someone (maybe the Housekeeper) rang the bell. We opened the door but no one. Right when we left the room, they came immediately for cleaning. It was impolite anyway. If we cannot have late check out, the receptionist could let us know at the beginning.
- Mr_G_Loughran (2/5): Health and Safety Risk Disaster!!!! - We booked this for one night as a party of 7 family for 19/04/19. We checked into the Hotel seamlessly and its appearance is quite clean! This is a new hotel and building work is still going on around it. I got into the room and first appearance was that it was clean. I even went for a shower and then I had a big surprise when I pulled the sheets back!!! Firstly there was a bed bug crawling around! They are pretty distinctive and evidenced in the pic below. Then on further inspection there was blood and urine all over the sheets! There was body hair and it is very clear that the room is not cleaned between customers!!!. I then inspected the other two rooms that my party were using and found them also to be in a disgusting state. It is very clear that the cleaning staff do not change sheets and cut corners! This is extremely concerning, as the amount of blood I encountered could have been easily contaminated with Hep C or even HIV! We also found wet towels in one of the rooms that looked like it was used as a sanitary towel. If this hotel was in the UK I would contact the local authority and have it shut down immediately! The fact that all three rooms had similar issues, proves that this is not just a mistake! Beware of this hotel!
- coraleev2016 (10/5): Absolutely fantastic - We had such a great time here. It is in a great location, we felt safe and it had everything we needed. It was very basic but clean and well looked after. The hotel staff were fantastic aswell and some spoke good English which helped a lot. They were able to book us a Halong bay tour which exceeded our expectations. For the price you cannot go wrong. Highly recommend 😊
- Trangbui2904 (10/5): Great hotel at a very reasonable price!! - The hotel is new and clean. Room is spacious, and price is very reasonable. I loved the cozy atmosphere ofthe hotel. The reception was great, staff were very helpful to provide us lots of support in booking tours and suggesting where to eat. Strongly recommend!!
- kurts733 (2/5): Disappointing - We are disappointing this hotel: -the staff wasn't friendly -lot of Chinese tourist -the hotel shuttle was parked on the sidewalk obstructing the entry. -the air conditioning didn't work correctly. Not recommend this hotel for everyone.
- ClaraLee_95 (10/5): Excellent hotel. - We have 2 days in there. Everthing is perfect. Room are luxury and clean. I want to say thank to Ly who are taking care of us all the time in there. We will come next time. I hope i will see you again, Ly.
- kimdH6755AC (10/5): Nice experience! - I went on a trip with my mother and my brother. We booked a deluxe family room. Everything was great. Fresh air from the window, everything in the room is new and nice. The staffs are friendly. With that cost of money, we're really satisfied and we will surely be back!
- B6878BMbenjaminb (10/5): Great hotel in Ha Long - Hotel looks very new so everything is in a good condition. Rooms are spacious and have a lot of light. Breakfast is ok, but could have more western options. Staff is excellent! The receptionist was amazing! First she checked us in 4 hours prior to check in time. Then she suggested us which tours to take and places to visit. She was amazing and provided us support whenever we needed.
- shanesQ7978CW (10/5): Great place in Ha long Bay - This specific hotel was excellent. Absolutely nothing certain, but perfect for exploring Ha Long City. The perspective out of the home of ours was outstanding, looking right at Poem mountain as well as Ha Long Bay. This specific mountain might be the one getting when you are looking for that spectacular view of the bay! The hotel, on the entire, appears spotless. Breakfast that is great and also the very same is true for the room service. The staff had been polite and excellent. Just about all in all we would an excellent stay.
- LewisB736 (2/5): DISGRACEFUL - DO NOT STAY HERE - Never had a situation like this in my life. We booked 3 nights there but it became clear when we first arrived they wanted us to go somewhere else on the third night. They were expecting us as it looked like we were the only people staying there, but we hadn't even checked in, or put our bags down and the manager was trying to sell us a tour of the bay, she then said she recommended going to Cat Ba Island for our third night as there wasn't much going on on the land. It was strange behavior for a hotels own manager encouraging you to check out early. We did eventually do the tour as this was why we came to the Bay in the first place. As soon as we got back in the room the next day after the tour the phone rang, it was the manager, asking us about Cat Ba island. We had a think and decided we'd rather just go for the day there as we had a bus to catch the day after and didn't want the hassle of having to get back to the main land early in the morning. We went down and asked the manager when the latest ferry back from the Island was, sensing our plan, her answer was simply "No". Very very weird, we got out of her eventually that the last ferry was at 5 but decided again this would have been too much of a rush so decided to just stay on the main land for our last day. When we went out for dinner that night we bumped into the manager and quickly made our escape, we were going into a restaurant we had found on Trip Advisor when there was a shout from behind us. She had chased us down the street on her motorbike and asked if we wanted to try some seafood from the street. Honestly I'm all for staff being helpful and suggesting things but this was just plain odd. The next morning we awoke to find our aircon wasn't working and the room was boiling. Within seconds of our breakfast arriving the phone went, and guess who it was... She said something about the power being down across the whole town and the generator not being strong enough to do the aircon and they wanted to move us to a hotel down the road. I have no doubt in my mind they wanted us out of that hotel for that night for some reason and that they turned off the aircon to get us out. We agreed to go as the room was just so hot. I checking on booking.com to see if anyone else had left a review with a slimier situation and lo and behold on today's dates the hotel was fully booked even though we were currently the only guests there. Whole stay was just odd and being treated like that was just disgraceful. Do not stay here
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