New Metro Guest House

Location: 1ST MARINE CROSS LANE, NEAR METRO INOX, DHOBI TALAO 78/80 TRINITY STREET,, Mumbai, in

Star Rating: 4.9 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 10:00 AM - 10:30 AM

Check-out: 10:30 AM

Amenities & Facilities

• Parking
• Air conditioning
• Family rooms
• Pets allowed
• Luggage storage
• Grocery deliveries
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Budget Double Room

  Providing free toiletries, this double room includes a private bathroom with a bath and a shower. The double room provides a wardrobe and a tiled floor. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Fan
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap

• Standard Double Room with Fan

  Featuring free toiletries, this double room includes a private bathroom with a bath and a shower. The double room features a wardrobe and a tiled floor. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Fan
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap

• Deluxe Double Room with Bath

  The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. This double room offers a tiled floor and a TV. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap

• Deluxe Triple Room

  The triple room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Air conditioning
  • Fan
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Body soap

Guest Reviews

• Surendra (2/5): -
• Mino (5/5): -
• Vinod Kumar (1/5): Unclean, unhygeinic conditions - Nothing Cleanliness
• Fernandes (9/5): Good - Location
• Guest (1/5): Worst stay ever - Location is good There's nothing else I can say... Experience was very bad
• Kunal (8/5): -
• Mahesh (8/5): Very good -
• Birottam (7/5): Good -
• Monteiro (6/5): Pleasant -
• Kashiful (5/5): Passable -
• Kumar (2/5): Very poor -
• Paes (3/5): Poor - The room was good but the service was very very poor no drinking water was kept in the room it was a very bad experience Overall no proper service
• Minttumaaria (10/5): Easy to reach lower-budget hotel - The hotel staff are very friendly, helpful and nice. The room was spacious enough and cleaned regularly during our stay as per our wishes. The coffee served to our room every morning was very nice. The walls need cleaning and painting, the bathroom needs fixing up. And although the hotel is within walking distance of several restaurants, street food stands, fruit market and shops, the lane is dark and dirty especially in the evenings.
• Fernandes (6/5): Pleasant -
• Das (3/5): Poor -
• Arup (4/5): Disappointing -
• Mutagurwa (7/5): Good -
• Gadhe (8/5): Very good -
• Pankaj (5/5): Passable -
• Naveen (7/5): Good -
• Gandharva (7/5): Good -
• Varun (8/5): Very good -
• Ganta (3/5): Worst of all that I had seen in my life - Location of the hotel Provided bed size is not sufficient for 2 people, Bedsheets were not clean and with bad smell, used perfume to atleast sit. The wash room was not clean and very very small that no one could have a bath without touching the walls Room is very small and there is no place to keep our luggage of 2 bags Overall a very bad hotel. Strongly suggest to avoid it.
• Rose (3/5): The facility is not worth the money charged - The description of the facility and the photos on the website do not match the reality on the ground The room is very tiny with a low bed and sagging bed? nowhere to keep the suitcase with very stained sheets that have lost their whiteness, dirty trash can and very dirty and tiny bathroom. The location is sorrounded by bars and slvojol shops
• Amit (1/5): Bad - Stuff behavior good. Room is very small. Over price for room size. Room is very bad.
• Sahadot (5/5): Passable -
• Salgaonkar (5/5): Passable -
• Jermaine (3/5): Poor -
• Shailesh (10/5): Exceptional -
• Michael (1/5): Bad -
• Udupi (2/5): The location was worst, rooms unhygienic, very small, not decent. Bathroom also was very small. - Nothing Location, rooms, cleanliness, facilities were below average.
• Jumana (7/5): Good stay - Tea Bathroom
• Murtaa (5/5): Passable -
• Khushnam (10/5): Exceptional - Good Na
• Nikita (8/5): Very good -
• Vishwas (1/5): Bad - The Customer service i don;t like
• Ajit (7/5): Good -
• Anil (1/5): Bad -
• Anil (1/5): Bad -
• Santhosh (4/5): Disappointing -
• Mustafa (1/5): Bad -
• Karol (1/5): Bad -
• Avinash (8/5): Very good -
• Jacopo (6/5): Pleasant -
• Akshay (7/5): Good -
• Ashish (1/5): Bad -
• Feryuz (5/5): Passable -
• Soares (1/5): Bad - They didn't gave me the room so i have to go somewhere else to stay It's really horrible
• Chaudhuri (6/5): Pleasant - Don't have TV Location
• Avinash (8/5): Very good -
• Ajit (1/5): Bad -
• Livia (2/5): Very poor - The room was very dirty and the bathroom even worse, the sheets they gave us weren't clean and we left the next day to change apartments. We have been in many hostels in India also very dirty, we never left because they were still places where it was worth staying for the value for money, certainly this was not one of them. And the staff with us was not even welcoming
• Arunkumar (10/5): Exceptional -
• Dharmendra (2/5): Very poor -
• Sushil (5/5): Passable - No breakfast Bathroom too small.
• Ikbal (7/5): Good -
• Marirajan (3/5): Poor -
• Manoj (1/5): Bad -
• Pratima (1/5): Bad - nearness to station Convenience
• Chirag (1/5): Bad - Only staff is good but all facilities is wroste no cleaning not good room If you want to stay 1 hours or 3 hours for ok only Same as above
• Ayachit (1/5): Bad - Worst experience... Nothing to llike
• Rakesh (5/5): Passable -
• Swapnil (10/5): Exceptional -
• Jonas (1/5): Disgusting and not worth the money - The accepted to refund us. On our 8-month trip to Asia, this was really the worst hostel. When we checked in, the receptionist immediately tried to talk me into a more expensive room. The budget double room (number 110) already cost 1455 rupees. The booking said that our room was 12 square metres. But it was only 2.25x3 m = 6.75 m^2 including bathroom. I spoke to the receptionist and he then said that he could only offer me the more expensive AC room. I told him that I would complain to booking. He then whispered with another guy in Hindi and they offered me to cancel the hotel after one night. The condition was that I would cancel the booking (so I couldn't leave a review). I went along with it. This room is not worth 200 rupees. It smelled of mould, paint and plaster crumbled off the cracked walls, everything was dirty. There was no sink in the bathroom so you had to wash your hands in the shower and spit the toothpaste on the floor. The whole bathroom was disgusting. The room was so small that two people could hardly move around in it. The bed was totally run down and the mattress was of the lowest quality.
• Sergei (8/5): All is good but should cost less - Location is good, fine district and railway station just 10 min away. Management was friendly and polite, staff men were helpful. Bed stuff was clean, there was no any bad smell in the room. Room had no window and could cost twice as less. Some reviews say that there are many noisy and disturbing people because of alco shops and bars around — haven’t mentioned that.
• Wadala (4/5): location suited my purpose as I had friends relatives to meet - breakfast not provided the washroom facilities were inadequate. the ceiling in the washroom had not dried properly. general decor was not upto standard.
• Akash (6/5): Pleasant - Bed and it was so small room that it's difficult to pass person from side to side. But it's okay for couple if just need to spend night.
• Valentin (7/5): Good -
• Norman (5/5): Budget hotel in the heart of Mumbai - but ... - Friendly staff. WiFi fast and reliable. 10 minutes to central train station CST ( I walk quite fast ). It takes only minutes to many shops and restaurants and a big cinema. Walls with big cracks and dirty. The window construction permits mosquitoes to enter the bath room, then the main room. Careless showering in the bath room could get water into the lamp and other electrical installations - dangerous ! And what value has a TV set when it doesn't work ?
• Antonella (6/5): Pleasant - Good location Is not the most comfortable and clean place that I stayed en India. But of course if you need something cheap you can sleep there.
• Jakimuszko (5/5): Disgust -
• Vilas (8/5): Very good -
• Lalitkumar (1/5): Bad -
• Prashant (5/5): Passable -
• Chidanand (2/5): Very poor -
• Patel (9/5): Superb -
• Nazir (1/5): Bad -
• Niranjan (1/5): Bad -
• Sanjay (6/5): Pleasant - Poor bathroom
• Adrija (8/5): Very good - very good location. the staff is helpful - speaks English
• Pranav (5/5): Passable -
• Harsh (1/5): Bad -
• Gargesh (9/5): Superb -
• Gadigappagouda (5/5): Ok - Location Very old property, bathroom is too small and congested. No TV, No table and chair was given. Bed is also old
• Kristian (8/5): Very good -
• Sahil (10/5): Convenient - 1.location 2.value for money 3.helpful staff 4.room Nearby places are way expensive, so can't complain at this price.
• P. (3/5): Poor - Looks damage bulding, any time it's collapsed It must make renovation
• Chaithanya (1/5): Bad -
• Suryakant (1/5): Need to renew the rooms - Location only Very small rooms, small washroom and basin ia also too small and charge is very high, good to pay till 700 to 800 max. Not much good to stay with family.
• Navneet (2/5): Very poor - Rooms are very old and there is mold on the terrace and walls.bathrooms are extremely small.they don't even provide complimentary water bottles with a room that's 2200 per night and ask you to pay for the water bottle.
• Sathish (1/5): Bad - Very Bad Guest House and Rooms. Very bad Situation in the Guest house, I have waited 3 hours to get my room at 5 pm. No WiFi. No cleaning Ness. Worst property in Booking.com. Please don't spoil the Booking.com name, we are trust you but you are not keeping that.
• Tim (7/5): Good -
• Asish (3/5): Poor - The staffs are good. Very small room, not worthy.
• Patil (7/5): Good -
• Dhiman (5/5): Passable - As per condition of room charges was high end te
• Mukesh (9/5): Superb - Nice 👍
• Das (4/5): Disappointing -
• Swizel (6/5): Pleasant -
• Heinrich (6/5): Pleasant -
• Jayanta (7/5): Good - Excellent behaviour and cooperation of Staff. Too small room according to value. Both room and bathroom are too small.

Photos