Mermaid Suite Hotel
Location: 3-4 Blenheim Street, London, gb
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Central Location in the Heart of the West End
The Mermaid Suite Hotel, located just off Oxford Street, offers a convenient and trendy stay in the heart of London's West End. With separate buildings adding to its unique charm, the hotel is a stone's throw away from popular attractions and excellent shopping opportunities.
Comfortable Rooms with Modern Amenities
Each bedroom at the hotel provides guests with a cozy retreat featuring an en suite bathroom, tea/coffee making facilities, and flat-screen TVs with satellite channels. Whether you're winding down after a day of sightseeing or preparing for a night out, the rooms cater to your needs.
On-Site Restaurant with Special Discounts
Indulge in delicious meals at the spacious hotel restaurant, open for lunch and dinner daily. Guests can enjoy a discount on their meals from 12:00 to 22:30, adding value to your stay at the Mermaid Suite Hotel.
Experience the best of London's West End at the Mermaid Suite Hotel - Book your stay now for a memorable visit!
Important Information
The credit/debit card used when you made your reservation must be presented at check-in, with photo ID, to settle the full payment.
American Express card are not accepted.
Please note this property doesn't have a elevator.
Air Conditioned rooms are available upon advance request (additional charges apply)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 01:00 PM - 11:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Non-smoking rooms
- Restaurant
- Family rooms
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Non-smoking throughout
- CCTV outside property
- Key card access
- ATM/banking
- Television in common areas
- Free wired internet
- Internet access
Rooms Available
-
Quadruple Room
Bedrooms offer an private bathroom, and flat-screen TVs with satellite channels.
This room is accessible via stairs only.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Bidet
- Toilet paper
- Cots
- Shampoo
- Body soap
- Adapter
- Smoke alarm
- Fire extinguisher
- Key card access
-
Family Room (7 Adults)
Room with private bathroom, TV and tea/coffee making facilities.
This room is accessible via stairs only.
Max Occupancy: 7 (7 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Bidet
- Toilet paper
- Cots
- Shampoo
- Body soap
- Adapter
- Smoke alarm
- Fire extinguisher
- Key card access
-
Studio (4 Adults)
1 Double Bed and 3 Twin Beds
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Electric kettle
- Bidet
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Twin Room
Bedrooms offer an private bathroom, and flat-screen TVs with satellite channels.
This room is accessible via stairs only.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Bidet
- Toilet paper
- Cots
- Shampoo
- Body soap
- Adapter
- Smoke alarm
- Fire extinguisher
- Key card access
-
Family Room (5 Adults)
1 Double Bed and 3 Twin Beds
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Electric kettle
- Bidet
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Family Room
Bedrooms offer an private bathroom, and flat-screen TVs with satellite channels.
This room is accessible via stairs only.
Max Occupancy: 5 (5 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Bidet
- Toilet paper
- Cots
- Shampoo
- Body soap
- Adapter
- Smoke alarm
- Fire extinguisher
- Key card access
-
Two-Bedroom Family Apartment
This quadruple room has a electric kettle.
This room is accessible via stairs only.
Max Occupancy: 5 (5 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Bidet
- Toilet paper
- Cots
- Shampoo
- Body soap
- Adapter
- Smoke alarm
- Fire extinguisher
- Key card access
-
Budget Double Room
The double room includes a private bathroom fitted with a shower, a bidet and a hairdryer. The double room features a safe deposit box, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Bidet
- Toilet paper
- Cots
- Shampoo
- Body soap
- Adapter
- Smoke alarm
- Fire extinguisher
- Key card access
-
Single Room
Bedrooms offer an private bathroom, and flat-screen TVs with satellite channels.
This room is accessible via stairs only.
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Body soap
- Adapter
- Smoke alarm
- Fire extinguisher
- Key card access
-
Double Room
Bedrooms offer an private bathroom, and flat-screen TVs with satellite channels.
This room is accessible via stairs only.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Bidet
- Toilet paper
- Cots
- Shampoo
- Body soap
- Adapter
- Smoke alarm
- Fire extinguisher
- Key card access
-
Triple Room
Bedrooms offer an private bathroom, and flat-screen TVs with satellite channels.
This room is accessible via stairs only.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Bidet
- Toilet paper
- Cots
- Shampoo
- Body soap
- Adapter
- Smoke alarm
- Fire extinguisher
- Key card access
Guest Reviews
- SUSAN (8/5): Gret. - Location WAs a bit noisy from deliveries and road noise.
- stephen (8/5): - Great location, very comfortable friendly staff great restaurant downstairs Coffee and tea facilities were a little mean 1 tea and 1 coffee
- Nikki (8/5): Will stay here again - Great location, great price. Room was clean and a good size. Bed very comfortable.
Italian restaurant downstairs was lovely, excellent food and very friendly staff Very minor issue: tv reception was rubbish
- Leporcher (7/5): Excellent location - Excellent location, friendly staff, felt safe as a solo female traveller slightly worn down room, needs a bit of a refresh
- Ken (6/5): -
- Alessia (7/5): - Posizione centralissima. Abbiamo soggiornato nell'appartamento con due camere da letto spaziose e due bagni. Il frigo del cucinino non emetteva un buon odore, motivo per cui non abbiamo potuto utilizzarlo
- Jane (8/5): - Perfect spot for the night before heading to Heathrow to catch a flight. Great location with short walk to Elizabeth line which meant my morning start was not so early. Also close to Bond St and Oxford Street so good food options and even opportunity for a quick last bit of shopping!
- Giulia (9/5): Ottima soluzione nel centro di Londra - Posizione centrale e facilmente raggiungibile da diverse fermate della metropolitana e dei bus. Ottimi ristoranti nei dintorni così come ottimi posti per fare colazione. Letti comodi e bagno nuovo. Le porte sono tutte antincendio e scomode se bisogna spostare valige, bambini e passeggino.
- Claudio (7/5): - Posizione, pulizia Non dispone di ascensore
- Neil (10/5): Great value great location great room - Clean comfortable and close to Oxford Circus. Room was surprisingly big with twin beds sofa and table with 2 chairs.
- Zeudy (9/5): - La posizione é eccezionale.
Staff cordiale e felice che ci hanno preso e tenuto i bagagli oltre orario check in e out La non presenza dell ascensore , le stanze sono arredate un po' in vecchio stile ma funzionali.
- Davide Marcello Paolo (9/5): -
- Liliana (6/5): -
- moira (8/5): -
- Elizabeth (10/5): Friendly staff, easy to find, well placed in terms of a quiet side street but near quite a busy area. - Amazing location, tucked away from the hustle and bustle but just a short walk away from Hyde Park and then onto Buckingham Palace.
Staff were friendly and chatty. With the room you get 10% off the pizza. And it’s right next to an amazing brunch restaurant called Drunch.
Great room, clean facilities and quiet at night which I wasn’t expecting. No fridge to keep our water/snacks but not really an issue as there were so many shops nearby to stock up from.
- Jeannette (10/5): -
- Mariana (8/5): - A localização é excelente! O quarto é pequeno, as instalações são antigas e o wi-fi oscila
- Daniele (2/5): - La posizione Il prezzo elevatissimo per avere una stanza molto piccola con una finestra che dava su diversi motori dell'aria condizionata.
- Gerard (9/5): - Well located. Safe, clean. 3rd floor room pheeew!
- Joe (8/5): -
- Karen (8/5): Comfortable stay in central London - I ended up with a very large ensuite room with 6 beds in it. I was on my own so i could spread out Nothing
- Barry (8/5): An ideal location for that area of London . - The room was located on the 2nd floor in another building across the street from the reception office. There is no breakfast option, you have to walk a short distance to find a cafe. There was only hand liquid soap in the dispensers at the sink and in the shower.
- Kristiyan (5/5): -
- Anabel (8/5): great, superfriendly, helpful service; slept very well - Location is super, central and quite shower needs some refurbishment
- Matt_Hudson (8/5): Excellent location for the price. - Location is excellent! You get what you pay for of course. Great location, very basic accomodation.
- Judit (3/5): -
- Dan (8/5): -
- Artem (8/5): -
- Dagmara Agnieszka (10/5): - Location , small but cosy and clean rooms
- Luca Antonino (8/5): -
- M_Guk (9/5): Little gem in Bond Street - Excellent location, around the corner from Bond Street and Oxford Street.
The room was clean and well equipped, tv, kettle and ensuite bathroom. The bed was comfortable too and the gentleman at the desk very friendly The hotel is slightly outdated but it's not a problem, it adds to the charm
- Trond (8/5): - Veldig sentralt
- Zouhair (8/5): -
- Tajik (7/5): -
- simona (10/5): -
- Ivaylo (5/5): -
- Wim Van Peer (2/5): slecht - niets Hygiëne waren heel ondermaats. Lakens waren vuil , Douche had schimmel , WC spoelde niet door.
Bij de melding reageerde de eigenaar zeer aggressief .
- Eva (10/5): -
- Giuseppe (10/5): Stanza deliziosa e accogliente posizione ottima - Posto centrale Nulla
- Valerie (10/5): -
- IOANNIS (8/5): -
- Clément (6/5): Moyen. Je ne recommanderai pas. - L'emplacement. L'eau chaude n'a aucun mal à parvenir dans le lavabo, mais ce n'est pas le cas dans la douche dès qu'on lève le pommeau de douche, l'eau chaude ne circule plus. Pas de clim. Le système pour allumer/éteindre les lumières incompréhensible.
L'espace pour les toilettes entre le mur et la douche est trop étroit.
- Tabitha (8/5): Clean, comfortable, great location - The location was perfect for us and budget for the area. For the lower end of the budget for the location I was expecting worse but was very pleasantly surprised by the comfortable beds and clean bathroom. No complaints for a business trip where I needed a good nights sleep No whistles and bells - it’s not glamorous. But we didn’t pay for glamour
- Alex (10/5): - Mega przytulne i klimatyczne mjejsce.
- Martina (9/5): Celkově ubytování hodnotím velmi Kladně a doporučuji - Vstřícnost personálu, lokalita, sleva v pizzerii pod hotelem, čisté povlečení a ručníky. Nápomocný personál- rady tipy Lehký hluk z vnitrobloku a profukující okno
- Annie (9/5): - Δεν είχε ασανσερ οπότε επρεπε να ανεβαινουμε καθε μέρα τρείς ορόφους.
- mariagramati (8/5): Πολύ καλή τοποθεσία. Καλή σχέση τιμής/παροχών - Το δωμάτιο ήταν ευρύχωρο. Κάθε μέρα γινότανε καθαρισμός. Το προσωπικό ήταν ευγενέστατο. Ο καθαρισμός θα πρέπει να γίνεται με περισσότερη λεπτομέρεια. Το ψυγείο δεν είχε καθαριστεί και μύριζε άσχημα.
- Наргиза (10/5): -
- Fister (9/5): -
- Paola (5/5): - C'era un rumore fortissimo che veniva dai termosifoni che mi ha fatto svegliare ogni notte.
- Ines (4/5): -
- Rupert (8/5): Great for the centre of London - Amazing location, big rooms well appointed, surprisingly quiet for the centre of London, 3 mins Bond Street tube and Elizabeth Line, excellent staff. Nothing
- Mário (4/5): -
- Andrea Egidio (7/5): -
- Steve (7/5): OK for the price - It's obviously not a fancy place - there's no lift, and the stair carpet was pretty threadbare. But the room was clean, the beds were pretty comfortable and the shower was fine. The window blind let in a lot of light - by 5:30 in the morning (in late April) the room was barely darkened at all.
- Eske Traberg (4/5): -
- Hilde (7/5): -
- Taoufik (6/5): Hôtel, idéalement, placé à Londres - Établissement correct
Son point fort situé au centre-ville dans une petite rue parallèle à Oxford Street
Très bon emplacement L’insonorisation est inexistante
- Emmanuelle (8/5): - Personnel très gentil et à l écoute.
Chambre confortable et spacieuse.
Emplacement idéal en hyper centre tout en étant au calme. Seul point difficile : 3ème et dernier étage sans ascenseur.
- Della (8/5): Mini break - Location is fabukous The room was fabulous but a little dated
- Bethan (9/5): -
- Kristina (7/5): - Clean, good value
- Daniel (8/5): - Super Lage, nicht weit von Victoria Station, gleich neben Oxford Street, nicht weit von Soho Wie in England normal ,sau kalt in der Nacht da sehr schlecht isoliert, es zog kalte Lufg durch die GESCHLOSSENEN Fenster
- Allen (8/5): -
- Ana (9/5): - Great location, friendly staff, clean There was a kitchen but not equipped with working appliances so you can self cater
- Stelios (7/5): Pleasant overall. Will definitely consider it for our next visit to London - Great location and very helpful staff Comfort and cleanliness are at a decent level but definitely can be improved.
- christoph (8/5): -
- Gabor (9/5): - Location, quiet, clean. The blackout curtains could be improved, as more light comes in than expected in the morning.
- Alessandro (8/5): -
- Nicolas (5/5): - Hôtel bien situé Problèmes d eau chaude durant le séjour
Moisissure dans la salle de bain
Propreté moyenne dans la chambre
Mauvaise insonorisation de la chambre
- James (4/5): No sleep whatsoever, not a great place to stay! - It was in a good location for where I was visiting. The carpet hasn’t seen a hoover in a while, it’s full of hair and bit, the window blinds don’t fully cover the windows so street and building lights shine through the gaps keeping you awake, the mattresses and pillows are very cheap and uncomfortable.
- Laura (9/5): Excelente - Me gustó la estancia y la habitación estaba muy bien además era muy amplia. No me gustó que no tuviese ascensor y había que subir escaleras con las maletas hasta un cuarto piso.
- Philip (6/5): Was quite OK - Location is good. The staff were helpful. The room was clean. No breakfast possible. I could hear my neighbour very well.
- Karen (7/5): Ideally situated - Hotel was perfectly situated, close to Oxford Street and Bond Street station in an upmarket area.
Had 5 full sized single beds and a double, nicely spaced out in a long room, which enabled us to be under one roof, yet with our own space.
Liked how the toilet was separate from the shower/bathroom.
Liked the floor standing fan, as the room was quite warm.
Staff were very quick at answering any queries we had on the run up to stay, and the gentlemen on the reception when we booked in was lovely and super helpful. Areas of the room were a little tired. Bedside table was broken, glass shelf in bathroom was loose, toilet had dark stain in the bottom of bowl, hand basin in the loo had push down plug missing, making it look a little unsightly.
Nice idea having kettle and teabags etc, but could really have done with some sort of stirrer or spoon to stir in the dried milk.
- Camilla (8/5): -
- Melih (3/5): - Odalarda terlik yok duşlar çok küçük içinde hareket edebilme imkanı yok ve yeterli temizlikte değil tuvalet içinde açıklamalarda bide olduğu yazmadına rağmen bulunmuyor yatakları konforlu fakat çok küçük ama şehrin içinde bir otel her yere çok yakın
- Isabel (4/5): -
- Federico (8/5): -
- David (8/5): -
- Sascha (8/5): - Lage top, sauer und sehr ruhig Dusche etwas schlapper Wasserdruck, hatten aber auch das Zimmer ganz oben.
- Alice (1/5): Perfect location to Elizabeth line tube offset by poor facilities - Location was excellent for going in and out the same day. Walkable. The room is across the street. There was renovation works all night for 4am until dawn. It woke me up. There was no hot shower. The door security latch does not work. It was very cold. My head was towards the window and the curtains did not stop the cold air. I had a very miserable night.
- RADIJA (10/5): Très bien placer - Personnels très gentils et attentionnés
- Alvaro (10/5): - La ubicación es ideal para conocer la ciudad, a media cuadra de Oxfort st. Habitacion super comoda y calida. 100% recomendado
- Husson (7/5): Très bon séjour tout de même - La proximité avec les différents quartiers touristiques et l’accessibilité via les transports en communs Point faible, Londres étant une ville assez bruyante, il n’y a pas de double vitrage dans la chambre parentale donc les nuits sont assez compliquées.
- campos (7/5): -
- Zinchenko (10/5): It was neat, clean, and quite spacious for our big family of seven people. - It was a nice, quiet place. Everything was good.
- Ilsley (10/5): -
- Rosenblatt (5/5): It was clean - Location. Walking up three flights of stairs after walking an entire day of London! The check-in is not even in the same building as the room. Thankfully, it wasn’t pouring rain.
- Laura Bruna (7/5): -
- guilherme (10/5): -
- Mattia (7/5): -
- Josh (8/5): -
- Silvia (10/5): Bel soggiorno - La posizione del hotel ..
- Thomai (6/5): -
- Rafael (8/5): Great Value for money at a perfect Location - Location is great. Walking distance of every transportation, close to all main attractions.
Value for money is unmatched at this location The furniture and overall “state” of the room isn’t great, looks a bit worn and old already.
Looks more like a independent guest house than a hotel
- Labinot (9/5): - Location
- Tatjana (9/5): The property is located right in the centre of London, incredibly close to Oxford Street. - The property is located right in the centre of London, incredibly close to Oxford Street and the luxurious streets nearby. We felt safe, and the area around us was quiet. We can only highly recommend it. The property, the room, the bedding, and the bathroom were all clean. We really enjoyed our stay at this property. We have no complaints.
- CAROLINE (7/5): - Hôtel proche du centre, pratique pour visiter une bonne partie de la ville à pied. Chambre vieillissante, fenêtre non acoustique
- Macesanu (10/5): - Foarte bine pozitionat, curat.
- Beverley (10/5): - Good location. Friendly staff . Could do with better milk the powder stuff was only enough for 1 drink
Photos