Mercure Kuala Lumpur Glenmarie
Location: Jalan Kontraktor U 14 Seksyen U1, Shah Alam, my
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Outdoor Swimming Pool & Fitness Centre: Enjoy a refreshing dip in our outdoor swimming pool or maintain your workout routine at the fitness centre.
Dining Options: Indulge in a variety of dining options at our restaurant, where you can also enjoy room service and a drink at the bar.
Comfortable Rooms: Relax in our well-appointed rooms featuring modern amenities such as air conditioning, flat-screen TV, and a private bathroom with free toiletries.
Experience luxury and convenience at Mercure Kuala Lumpur Glenmarie. Book your stay now for a memorable experience!
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Concierge service
- Kid meals
- Salt-water pool
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Secured parking
- Garage
- Swimming nearby
- Rooftop garden
- Vegetarian menu options available
Rooms Available
-
Superior Double Room
Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This wheelchair accessible double room features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Emergency cord in bathroom
- Shower chair
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Superior Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Executive Suite with Double Bed
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 1 bed.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Twin Room
Offering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Double Room
Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Superior Double Room - Executive Floor
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Ito (3/5): -
- Alan (10/5): -
- Fadzlee Shah (9/5): -
- Rashidah (9/5): -
- hanim (9/5): -
- Ammar Hariz Ryan (9/5): - Good location, not too busy yet near no business area. Room is very nice. Good breakfast selection. A bit secluded, not many shops around. Still good.
- Hafiz (8/5): -
- abdullah (10/5): -
- aikhengc (6/5): Comfortable stay with good Accor Platinum recognition, though location is less convenient - I recently stayed at Mercure Kuala Lumpur Glenmarie after booking it for our client from Singapore, and overall it was a comfortable experience.
As an Accor Platinum member, I was happy to receive the usual benefits such as a room upgrade, late check-out, and complimentary breakfast. The in-room amenities were also a nice touch, with three complimentary drinks in the minibar as well as some snacks, which made the stay feel more welcoming.
The room itself was comfortable and well-kept, with a warm and modern design. It was suitable for a short stay and good enough for rest after a busy day. However, one thing to note for business travellers is that the table setup is combined with the sofa area, so it is not the most practical arrangement if you need to do long hours of work or run a virtual meeting from the room.
The staff were friendly and helpful, which definitely added to the positive impression of the stay.
The gym was also quite decent. It is not a huge fitness centre, but it is spacious enough and has a reasonable mix of equipment, including treadmills, bikes, benches, dumbbells, and a cable machine. For a hotel gym, I would say it is more than acceptable and good enough for a proper workout.
The main downside for me is the location. While it may work if you specifically need to be in this area, it is not particularly strategic for leisure or general convenience. You need to pass through a light industrial area, and it is not close to major malls or tourist attractions. So from that perspective, it feels a bit less convenient compared to other city hotels.
Overall, this was still a pleasant stay with comfortable rooms, good member recognition, and friendly service. I would consider staying again if I had business nearby, but perhaps not if I were looking for a more central or lifestyle-oriented location.
- Adnan (9/5): -
- Mohd Idzul Ilmee (9/5): -
- Nor Saiful (7/5): - Loud Noise at night
- Suhaila binti nordin (8/5): Satisfied - Cleanliness
- ROSNIZA SALWA (9/5): -
- Kobayashi (6/5): -
- Faiqah (10/5): -
- 880uthayak (10/5): Very good ❤️❤️❤️ - It’s was amazing experience..staff are very friendly and very professional..in my check in time is front desk it’s shamini and William there very good and helpful.. we all very happy and till we meet again ❤️❤️❤️❤️
- Hazirah (8/5): I had a comfortable stay - Hotel is clean with good variety of breakfast. Staff are warm and helpful. I think the door locks should be checked after every guest check out. Mine was spoiled when I checked in. Fortunately, hotel concierge sent a technician to fix it immediately.
- Amera (10/5): - The decoration, facilities and room.
- Amanda A (9/5): -
- Aswad (10/5): -
- Beng Leng (9/5): - Good value for money if what you want is just a comfortable and quiet stay The property is located in an industrial area and access to public transport may be limited
- Sharina (8/5): Very convenient location as we attended a wedding at Kamalinda Events. - Service was excellent. N/a
- Farhana (8/5): Great - Price Limited in room dining
- Stefan (9/5): -
- Abdullah (8/5): -
- Adam (7/5): Good short stay - Clean and convenient. A bit pricey and the breakfast spread was just normal.
- Guest (10/5): -
- Nor Shuradi (8/5): none - very thing fine nothing
- Nada (9/5): -
- wan (9/5): -
- wan (9/5): -
- Ismail (9/5): Comfortable - Very clean and comfortable. Delicious food. None
- Choudhry (10/5): -
- Elena (7/5): Raya stay - Friendly staffs and cleanliness plus location No hook in or near the shower made it very inconvenient to shower.
The Aircond has problem to adjust the coldness. One room is warm
- Manickam (5/5): overall room was very cramped for the price - The staff were friendly and helpful Rooms are too small for the price. Toilets do not have proper ventilation fans.
- Thrutt (8/5): -
- Gerard (9/5): We found the experience at the hotel welcoming and comfortable - Very friendly and helpful staff at reception Vicinity around hotel was industrial
- Kri Matterik (7/5): -
- Harvinesh (10/5): - Good staffs and very good parking spots. Clean rooms
- Chee Lang (8/5): For the first 2 nights i was charged RM250 per night. On the 3 night i was charge RM318. Why? - Sadly disappointed because breakfast was not included. nil
- Balqis (6/5): - Clean and comfortable The room i stay not that cold.
- huda (9/5): -
- Nini (7/5): - Brekfast Shower room too small
- Yuji (9/5): -
- philiptJ2874NA (6/5): Mercure nor a Cure - Although the bedroom is really nice and comfortable bit the toilet door is very difficult to open. The door.had a ruber lining and it sticks itself to the side. Even for me it is difficult to open and I had to use a lof of force to open.
As a 4 star establishmentz one would expect a Continental breakfast spread but there was only Malay style option, mot even varieties of Malaysian food..just malay food. This is disappointing. Unless it is because od the fasting month but even then, you are a 4 star hotel nit a 1 start hotel. The food quality is.poor and slow replenishment of food.
- Charles (6/5): -
- Christiane (10/5): Super Preis/Leistung - Dieses Hotel ist einfach nur SUPER. Angefangen bei der Rezeption. Herr Arrezzif (?) sehr nett, hilfsbereit und zuvorkommend, besser geht es nicht! Auch das andere Personal ist sehr freundlich.
Das gesamte Hotel ist sehr, sehr sauber und sehr ruhig gelegen. Die Betten waren top ! Es gibt eine Rooftopbar, für uns innen allerdings zu kalt. Leider kann man draußen nicht zur Stadt sehen, da die Aussicht zugemacht ist. Schade!
Das Frühstück war sehr umfangreich und hochwertig. Für jede Nation ist etwas dabei.
Wir brauchten zum internationalen Flughafen 40 Minuten mit Grab für 20 €. Grab sollte man aber vorbestellen. Alles fair und preisgünstig. Es gab nichts
- Zainudin (9/5): -
- Natharin (7/5): -
- Zi Ling (8/5): -
- zaharawati (7/5): Will come back - Nice & clean
- Syarifah Nur Nadhirah (8/5): Nice stay - Near to shops No iron provided in the room. Need to requested it
- Syarifah Nur Nadhirah (8/5): Awesome stay! - Good meals No iron provided in the room. You have to requested and need to put outside after use it.
- Choo (10/5): -
- Bradley (10/5): - Was excellent the staff was very helpful and friendly. Will definitely be staying again Nothing
- Raphael (9/5): -
- Alif (10/5): -
- Raja Yom Rozilah Binti (9/5): -
- Ahmad (8/5): -
- Sara (8/5): -
- Juzara (9/5): -
- Samarasekera (10/5): - Convenience , comfort, and excellent staff (front office)
- Syahmi (10/5): -
- MOHAMAD ARIFF (7/5): -
- Sazlyhafiz (6/5): - The air conditioner is not cooling
- Vincent Goh (8/5): -
- Zakaria (8/5): - Location , easy to find place to eat The room layout is a bit weird wspwcially the sink
- intank2026 (10/5): Corporate Annual Dinner - We had a great experience hosting our company annual dinner at Mercure Kuala Lumpur Glenmarie. The event was well organized, with a nicely arranged venue, clear PA system, and delicious buffet that received positive feedback from our guests. Special thanks to Ms. Azurah Osman (PIC) for her excellent coordination and responsiveness. We also appreciate Mr. Keith (Assistant F&B Manager) and Mr. Tajul (Waiter) for their attentive and professional service. Hotel rooms provided were comfortable and well maintained. Overall, a smooth and enjoyable event. Highly recommended for corporate functions.
- Nur Syafiqah (8/5): -
- Ilham (10/5): - all excellent including location,breakfast teh tarik andf and we loved it none
- Mithuni (10/5): -
- Malini (10/5): -
- PUVENTHI (10/5): - Environment Nothing, all good
- SEOUNGHUN (9/5): -
- Muhammad Zul Hairel (10/5): -
- Nuradlina (9/5): -
- akmar (2/5): - the hotel is clean and looks nice - the service and communication are terrible.
I am staying in Malaysia, yet communicating with the counter staff feels like talking to a wall. There is very poor understanding.
- Parking payment issue
- Polsitthipat (5/5): - location near by the office bad communication between day shift and night shift staff. We required to have business invoice, but no one provided to us until early check out at 6 am which we need to follow up again and hotel just issue on spot.
- Han Meng (8/5): Good n comfortable -
- Ahmad (7/5): -
- Muhammad Hariz (8/5): -
- Thanabalasingam (8/5): Satisfied with the stay - Did not try Do not have shaving blade
- NUR FATIN FADHILAH (7/5): - Facilities, cleanliness and all is good to go ! The AC in room very slow.
- Rachelle (8/5): -
- Nazira (9/5): -
- fazida (9/5): -
- Jason (10/5): VERY NICE - Very good just the check in procedure can be more effective
- Kyle (10/5): -
- Azlan (8/5): - Its a modern boutique style hotel. Room is spacious and clean. Bed is comfortable with 4 pillows👍
Hotel parking is plenty.
The building next door has a convenient store, mamak shop and few cafes. The walls are quite thin, i can hear people talking at the corridor when they pass by.
- Imran K H (7/5): -
- Ahmad Zaki (8/5): -
- Mohd Lothfi (7/5): -
- Ahmadfikhri (8/5): - The room was nice The hotel is a bit hidden but i understand to cater the International student family
- Feodora (7/5): -
- Yazlisham (8/5): - Good No
- Adriana (10/5): -
- Julaiha (5/5): -
- Jin En (8/5): Worth to stay but improvement can be made - The room was nice and clean… lobby staffs are friendly! Slow bathroom water drainage. The bath area will flooded after awhile.
- Hasti (10/5): -
Photos