Sleep Inn & Suites Galveston Island

Name: Sleep Inn & Suites Galveston Island
Address: 6628 Broadway Street, Galveston, Texas, 77554, Galveston, US

Location: 6628 Broadway Street, Galveston, Texas, 77554, Galveston, US

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Luxurious Amenities
Indulge in the outdoor pool and 24-hour fitness center. Enjoy complimentary wireless internet, buffet breakfast, and a television in a common area.

Convenient Services
Benefit from a computer station, express check-out, dry cleaning, and free onsite parking.

Comfortable Accommodations
Relax in air-conditioned rooms with refrigerators, flat-screen TVs, and modern bathrooms. Make free local calls, catch up on emails at the desk, and enjoy free weekday newspapers.

Don't miss the chance to experience all this and more at Sleep Inn & Suites Galveston Island.

Important Information

Only registered guests are allowed in the guestrooms.

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 11:00 AM

Instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Picnic area
Elevator
Television in common areas
Free breakfast
Multilingual staff
Express check-out
Wedding services
Wheelchair accessible parking
Braille or raised signage
RV, bus, truck parking
Parking (limited spaces)
Free self parking
Computer station
Pool sun loungers
Free RV, bus, truck parking
24-hour fitness facilities
Free buffet breakfast
Coin laundry on site
Wheelchair-accessible van parking
Stair-free path to entrance

Rooms Available

Standard Room, 1 King Bed, Non Smoking

1 King Bed
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Free weekday newspaper, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Visual fire alarm
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Bedsheets provided
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
Room, 1 King Bed, Accessible, Non Smoking

1 King Bed
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Free weekday newspaper, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Visual fire alarm
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Daily housekeeping
- Free Local calls
- Premium bedding
- Bedsheets provided
- Accessible bathtub
- Visual fire alarm
Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Free weekday newspaper, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Visual fire alarm
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Daily housekeeping
- Free Local calls
- Premium bedding
- Bedsheets provided
- Accessible bathtub
- Visual fire alarm
Suite, 1 King Bed, Non Smoking (Upgrade)

1 King Bed
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Free weekday newspaper, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Visual fire alarm
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Bedsheets provided
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
Suite, 1 King Bed, Non Smoking

1 King Bed
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Free weekday newspaper, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Visual fire alarm
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Bedsheets provided
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Free weekday newspaper, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Bathroom grab bars
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Bedsheets provided
- Bathroom grab bars
- Portable bathtub seat
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Free weekday newspaper, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Visual fire alarm
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Bedsheets provided
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways

Guest Reviews

Moneika (2/5): - Breakfast is nonexistent. Both rooms that they checked me into were dirty. I checked out early due to the unsanitary conditions.
Kevin (4/5): - No the parking was not secure. Several vehicles was broken into
Shantell (8/5): - Room was very clean but the water pressure lacked a lot and it was barely lukewarm
VENUGOPAL (4/5): - Just ok
Rudy (6/5): - Was ok but not what I expected for price I was paying
Sylvia (8/5): - Laundry was clean, plenty off parking. We missed the free breakfast cut off was at 9:00, they should extend it to at least 10am.
Jose (2/5): - My room was full of mildew, walls lamp shades phone just to mention some places and the toilet not working
Julia (6/5): - This was good enough for what I wanted. I just needed somewhere to sleep for the night and it was fine. Breakfast left a lot to be desired. Staff was friendly. It was clean enough. No bed bugs seen. Not enough luggage carts and since I am disabled that was an issue It’s not somewhere I want to stay for more than a night maybe 2 but good for just an overnight stay. While I was there the vending machines did not work. Hopefully that has been fixed
Charlene (6/5): - There was a musty smell throughout hotel starting at lobby at checkin. Rooms were no better. Room was not very clean. Dust was all over, and had to remove the top comforter bc it was stained. Breakfast was cold cereal and coffee.
Donald (10/5): - Cruise parking.
tricia (4/5): - Area was convenient getting cruise ship and shopping for last minute items. Rooms were not cleaned good. Bed seemed ok. Had shaved hair in bathroom sink later discovered sink did not drain. Another couples tub did not drain. The hot breakfast advertised was not. Waffle was the only hot item and they were not clean. A gallon of milk was sat out for your cereal or to drink. Paid $150! Stayed at Holiday Inn across road last time 100% better.
Michelle (2/5): - It was dirty....sink was backed up and they didnt nothing. Last year i stayed here it was nice clean this time i was embarrassed i booked it. Plus no breakfast at all. I stay there often for cruises but i wont again.
Lisa (2/5): - The only good thing I have to say is the mattress was comfortable. The staff who checked us in was only partially understandable. Our room was badly worn and moldy. The shower rod was broken and I just felt dirty being there. The breakfast was waffles cereal and a few pastries. The next day I tried to voice my displeasure to management and was told to leave it all on here.. I would not recommend this hotel.
walter (2/5): - Room was fine but spent $239 and had no water couldn’t show and had to brush my teeth with bottled water
Chelsea (4/5): Never staying here again! - Booked this hotel for one night before our cruise. I almost opted to stay in my car instead… First off, the room was so humid and wet when we entered the room. We had to turn the AC down low to counter act the humidity. The bed was wet. Like I sat down and it felt like I was on a wet blanket straight out of the washer. The room was just old and you can tell they have no climate control. The outlets, lamps, lamp shades, all were rusted. The bathroom had missing paint all up the wall and missing trim. The room was uncomfortable to sit in. It smelt like mildew and I was very uncomfortable. My fiancé had to continue to remind me that it was just for one night. I will not stay at this hotel or one like it again!
Denise (6/5): - The room was outdated. The tv was going out. The breakfast choices were very limited. The bed was hard. The pillows were flat. The price per night was expensive.
Marcos (6/5): - Room was missing comforter. We had to go ask for one
Alicia (4/5): - Dinning area chairs was turned over during breakfast there was missing hooks in bathroom to hang clothes and towels. Shower had no niche to place shampoos etc
Sharla (4/5): - This property is in desperate need of updating in the rooms. All the fixtures and doors are rusty. Carpets were dirty. Fridge smelled awful. Comforters did not have a duvet cover, just a white top sheet, covering the top. Meaning everyone sleeping in the bed was in direct contact with comforter. I went to front desk for an extra sheet set to cover the comforter so it didn’t touch me. Stayed here several years ago and it’s gone downhill for sure.
Brooke (6/5): - Staff was nice but our room was humid and had a weird mildew smell. Also ants all over our AC unit
TONYA (8/5): - Nice location
Leslie (6/5): - The property was in a good location near the beach, Moody Gardens, and Palm Beach. Food places were nearby, as well. The hotel was clean on the outside and had safe parking. It was like the only hotel in the area. The room was spacious- we had a king room. The only complaint I had was that my room was never cleaned during my entire stay- I stayed there for three nights. The front desk receptionist was friendly about it, stating the owner had health issues and the housekeeper was working long hours. Then she indicated housekeeping was short-staffed, which is why the room wasn't clean during my stay. I was provided with extra towels for the room each day. If I were given a vacuum cleaner, I would have vacuumed the floor myself, but come on, I was on vacation. There were only a few guests there at the hotel during my stay, and it appeared my family had the entire floor to ourselves on the fourth floor, except for one night. People don't know about the area because it seems to have a limited number of guests, from my observation. Either way, I would recommend the hotel.
Jacob (6/5): - Decent hotel.
Stephanie (4/5): - Took a while to check into our room and when we finally made it to our room we had black mold on the bathtub and the vent in the bathroom was covered in dust. I pulled the covers back and we had stains on the sheets and no one came to clean our room while we were there. I had to go downstairs to ask for towels and they said they didn’t have any towels at the moment and to top it off someone hit my truck and they could not pull video due to not having a manager there.
Eddy (6/5): - Very clean and staff was very professional. Refrigerator in room was supposed to be energy efficient, which means it doesnt work and food we had went bad cause it didnt work. Asked front desk about it and was told thats just how they work, if nothings in them they are warm inside. We out drinks and food inside and never got cold. Asked for replacement and did not get one.
Kourtney (6/5): - Breakfast had no proteins and they were limited on towels. The staff is very nice.
Maria (6/5): - The person that checked us in was quick but not friendly at all not rude
Alejandro (10/5): - The all inclusive was superb
Verified traveler (6/5): Charged more then what its worth. - Honestly wasn't horrible but the beds were hard and the sheets were worn the room was nice besides that the breakfast was severely lacking stood in line for over 20 mins trying to get a waffle one was broken the other option was cereal or a muffin. But besides that every staff member was very helpful and kind.
Elizabeth (10/5): - We stayed the night before our cruise, they were very friendly and helpful
Viviana (4/5): - I’m glad we just stayed one night. First off I read reviews after paying for 1 night and boy are the reviews correct. Horrible staff and smelled very bad in the hallways. And the floors in the room looked like it has not been mopped . Once I got there to check in , I had to wait 15 minutes just to be seen and asked what i needed. Never been to a hotel lobby with staff that take forever. Now I know to read reviews before paying. I’ll never stay here again.
Roberto (2/5): Charge more from whathey saying - Staying was good my they charged more from reservation say 480.70 And they changed me 538.20
Lawrence (10/5): - Very satisfied and happy
Keila (2/5): - huele mal el desayuno es pesimo el cafe agua, me entregaron la habitacion sucia, las toallas sucias huele a mucha humedad
Larissa (6/5): Will not stay again - Tried to exchange towels coming from the beach. Maid argued for 8 minutes-didn’t want to do it. We were exchanging them-not asking for more. The advertise breakfast buffet. Only cereal, waffles and coffee. The room was nice, just don’t expect curtesy, professional or breakfast..
Juanita (10/5): - The staff was great no problems but the cleaning staff was not very helpful and good I ask them to get the trash out they said they do trash very third day I HAVE to go and get towels and toilet paper . The breakfast is no good! water on the floor and could serve better breakfast and waffles and cold cereal
Sandra (2/5): - The beds sheets towels clean
Meagan (6/5): - I liked the location. The Galveston Seawall is as crowded as expected during the summer. It was nice to drive about 10-15 minutes away from the chaos to wind down when we were ready for bed. There is a Target nearby so we could pick up anything we were missing. The hotel itself was average. The first attendant working at the counter was not very friendly but the woman who was there the next day was.
Rachel (10/5): - The front desk staff was very friendly and helpful. We enjoyed our last minute stay!
Mason (4/5): - Bad bug problem when it was time to eat breakfast, hot water did not get hot, and had to wait to get a cover for the bed.
REGINALD (6/5): - My stay was very relaxing for the time i needed it. My room was clean and the hotel was quiet and peaceful. The only things i was a little disappointed in was the breakfast as there were no eggs nor sausage. Just waffles and bagles and juice. The fruits were even limited as it was just apples. Most places provide oranges and bananas. Also there were no tables outaide by the pool so my friends and i cam sit and play cards and enjoy the surrounding.
Rosa (2/5): - When I got to the hotel it smelled like mold I had payed with Expedia so I wouldn’t get a refund back ! They gave me room 104 the smell was worst !! The room was dirty restroom floor was very dirty I did arrive late so they couldn’t give me another room I left the next day at 7 am
Tammy (8/5): - While the overall stay was pleasant, BREAKFAST WAS ABSOLUTELY ATROCIOUS!!! i have never experienced such a substandard breakfast!!!! The milk was set out on the counter and was room temperature. There was only 2 varities of kids cereal, stale pastries and bread. CHEAP CHEAP CHEAP CHEAP.
Omega (2/5): - I got there checked in walked in to the room my husband noticed flying ants all over the floor and ac. I then called down to the front desk to get a new room was told there were no more jacuzzi suites, i could not get a discount for the inconvenience. They asked of i wanted a refund and if i did it would yake 2 to 3 business day to receive the refund, i never said yes to the refund but the manager over the phone processed to refund my money with out my approval and blocked the room, then told the front desk agents not to give me another room and that i had to leave the premises. This was a Father's Day Trip for my husband and for us to honor our fathers that have passed on in s balloon release at the beach, it was all ruined and we had to find another room at 11pm at night and spend more money on another hotel room. It was a disaster and the trip for my husband was destroyed.
Mirian (10/5): - Excellent
Kerry (2/5): - Hotel was filthy. Rotten food in fridge. Bed bugs in 2 separate rooms and disappointed in Expedia for not refunding immediately.
S9578NUjohnnyd (2/5): STAY AWAY!!! - The place smells of mildew along with our room smelling like a cigarette, when it was a no smoking room. There was more hair and on the floor and around the shower than a barbers shop. The room was all scratched up. I will say the A/C worked good though.
Gaudencio (10/5): - Great place to stay
Kevin (2/5): - Room had been cleaned, but not very well at all. We asked to change rooms and were given the key to a room already occupied. Went to change rooms again and there were two otherspeople changing rooms due to cleanliness. Left and booked elsewhere
Amanda (4/5): - Very unclean place to stay. Thankful it’s just one night!
Omar (8/5): - It was good not the breakfast though
Erin (10/5): - it was very comfortable
Jeanette (2/5): - It was horrible staff was fighting verbally attacking each other in front of us and employe crying in the elevator. Carpet was wet in our room. We didn’t get a room till 3:35 we arrived at 2 pm. The people that arrived at 3 were still not checked in at 4 when we went down to the pool. Pool was great and fun but entry was from outside no access to entry to inside the hotel you have to go all the way around to the front. If you have to pee while in the pool you need a key from staff and go all around inside or go upstairs to your room. I paid cash and was required to pay a 100 dollar fee and when I checked out they could not find the money and I waited an additional 40 minutes in the reception. I can only explain it as very ghetto with then operating at minimum level. No breakfast was open in the morning. Staff was mad clients were mad. It was crazy I can only laugh about it now but I was mad at the time.
Ed (6/5): - I'm giving them the benefit of the doubt due to Memorial Weekend. Waffles and muffins was all they served, so if you love sugar they have you covered. Room was better than some at the price range however this is a newer hotel. Room smelled like mold and there was mold on the ceiling.
Brandy (2/5): Mold and mildew everywhere/ horrible management - Checked into the hotel and was immediately greeted by the smell of mold and mildew. I was given two different rooms. First room reeked of mildew and had mold forming in the thermostat. Second room had mold literally everywhere!!! The shower, the walls, the doors, window sills, etc. room also had makeup all over the bathroom wall, a huge stain in the carpet, crusty stuff on the walls. I was traveling with my daughter and she’s severely allergic to it. I told the manager and she wouldn’t even talk to me much less issue a refund. However I am working with Hotels.com to get my refund back in full since i didn’t stay there.
Verified traveler (4/5): Save your money, go somewhere else. - Our phone didn't work, front desk told us to come to the desk for more towels, they gave us a floor mat instead of a towel, there were bugs in the bathroom and room. We had to move the nightstand to plug in our phones, it was filthy behind the nightstand, the clothes dryer took money but didn't dry clothes, the breakfast was just sugar products and not much to choose from. It was $250 per night and the worst hotel I've ever stayed in for that price range.
Leigh (4/5): - Staff was almost nonexistent. Room is basic, trash cans around the lobby area were completely full, breakfast was ridiculous, it was over before posted time and there was no fresh coffee or any cream available… I was told “ if it is not out there we don’t have any”
Amela (10/5): - Great hotel for the price.
Carson (2/5): Disgusting be warned do not stay here !!! - Room was extremely dirty shower leaked room smelled like mold no business center paper thin walls random phone calls at 2 and 3 am in the morning I will never stay at this dump again motel 6 in the worst part of Chicago would probably receive a better rating don’t waste your time and money like I did
Darayl (10/5): - I was pleasantly surprised…The property’s staff were helpful and nice.
Debra (10/5): - The only thing i didn't like was not being able to check in early when room has already been paid for and sit by the pool?
David (6/5): - Was not a clean room.
Elizabeth (6/5): - Was fine for a quick night sleep. But went with my boys amd they were upset about the breakfast (only waffle. No juice or anything) the staff was not that friendly and definitely didnt care about their customers.
SUZANNE (8/5): - Hotel was a little out of the way. Nothing in walkable distance so we used Uber a lot. Pretty close to the Royal Caribbean dock. Was ok for 1 and a 1/2 day in town
Shane (4/5): - This hotel was way overpriced! We got to our room and the floor was not vacuumed and the bathroom floor was wet. The TV screen had a blue tint we could not get rid of. Breakfast Buffet? Get real! Waffle maker, cereal and stale rolls. Should change from buffet to little bite! Ramona was the rockstar and it’s obvious that she needs a raise! Without her we would have checked out! Thanks for all the hard wit you do Ramona.
Tristan (6/5): - 👍
Roxanne (2/5): - We found bed bugs and they would not refund. Left hotel.
David (4/5): - While fairly clean, the rooms leave a bit to be desired. Still, it was certainly an inexpensive room, so that needs to be considered. The bathroom was especially sparse, with no hooks, no towel racks (two towels), no soap dish, no hand soap, and an inoperable exhaust fan. The main room was OK, but the TV was going bad (blue tinted picture). A very average room in a hotel that seemed to be in the middle of nowhere. The “hot” breakfast consisted of a waffle machine and a toaster with some stale bread. Better like waffles, toast or cereal! Still, it was inexpensive!
Dunia (2/5): - Very racist
Pankaj (2/5): Badly managed - We are cheated on the name of Free Breakfast.
Jason (2/5): - Breakfast sucked like no other hotel breakfast in my life. Only toast or waffles for breakfast but no butter at all. Elevators and room smelt like chlorinated poop. It was a good deal but no value. Sleep Inn could have done a lot better.
Liette (10/5): - Fabuleux!!!!😘
Teneisha (6/5): - Walked in no receptionist on break Had to go to the bathroom & it was locked was told i needed a key After waiting 10 mins for receptionist to return i finally checked in. Upon entering to the room i began to spray lysol & wipe down furniture as i always do. I noticed Lamps/shower was rusty as well. As i am doing this i notice something on the bed. There were 2 BEDBUGS 2 BEDBUGS just sitting on top of the sheets. Immediately video & photo them. I returned to the front desk to tell the receptionist. She claim they never had an issue before (lie im sure) as she getting me another room. I am now freaked out & worried because i have NEVER DEALT WITH BEDBUGS at any hotel in my life. I WILL NEVER BOOK HERE AGAIN
Caleb (6/5): - Pretty average! Nothing wrong with the place if you just need somewhere to crash. Room was a little muggy and some things were unclean (lamps were rusty, for example). Aside from that, good for a quick stay.
Vicki (6/5): - The couple running the front desk were great and incredibly friendly and helpful. We had to move hotels and they were ready for us when we got in after midnight. I think the facility needs some updates and maintenance. Also there was no real breakfast options.
Bethe (6/5): - The place was average. On day one, I came back from sightseeing & they hadn't cleaned my room. They asked if I wanted them to come in then, but I said no because I was tired & needed a shower. I did call and ask for clean towels, but never got them.
Wanchella (6/5): Most Unprofessional Service I Ever Received - The receptionist (I believe her name was Dee) that checked me in was unbelievable rude, mean, ugly and unprofessional. She told me I woke her up granted it was a quarter to 11pm. When she finished checking me in she slammed my room cards on the counter walked away and slammed the door behind her. She didn’t even say thank you.
Deuanna (8/5): - Great staff. Need more variety for breakfast
683jazminer (2/5): It's not worth it. - When you walk in it smells like mildew. It's so strong. I assumed it was maybe just the lobby but as we made it to our room it was still so bad we immediately left out because we couldn't get pass the horrible smell of mildew. I'm not sure how they are still operating without violating health codes.
Janelle (10/5): - Loved the staff, very friendly
Emeka (4/5): - All round poor from breakfast, room towels, ac, one staff at check-in...
Wenona (6/5): - Very disappointed in the breakfast. Very limited options!
Bianca (2/5): - Front desk lady so in respectfully with guest and coworker
Orlando (2/5): Dirty room - Dirty room, paraphenelia on floor, dirty sheets, dirty towels
Shalyn (4/5): - The room had bugs, the floors were dirty, and the breakfast was very limited.
Melvin (10/5): - Handy for cruises
Bianca (2/5): - When arriving to check in no one was there at the front desk, they had a bell to call and I called the number to the hotel to see if anyone would come to answer it. The phone ranged and ranged and no one came. It was about 6 pm and my family and I were already ready to check in so we can rest and relax in the room after waiting an hour at the front desk we then decided to just check in at a cheap motel for 3 nights. Unbelievable and the hotel tried to charge me for the nights I was supposed to stay there but because I had used my card for the other motel it got canceled.
Yevgeniy (2/5): - We checked in at 11 pm. The first room we got was dirty, dirty towels everywhere, and smelled like cigarettes. We had to go back to front desk to let them know. No “ sorry an about that” from the front desk person or anything like that, all she said was “oh ok”. They gave us a different room, it was clean but smelled like mold. We were told that they will possibly give us a discount for the inconvenience. But in the morning a different front desk person told us “ oh no the manager won’t do that”. Very disappointing stay. The hotel looks good on the outside but is dirty inside. Wouldn’t recommend.
Bertha (10/5): Gal eston. - Breakfast was not good. No coffee at 9:00 am Waffle batter was spoiled.. Muffins were hard. Cereal was stale . Not many options for breakfast.
Robert (2/5): - I accidentally scheduled the wrong date and so it was non refundable 😢
Michael (2/5): - Both of our hotel rooms had roaches coming from them. We were not able to get other rooms due to it being booked and the property refused to compensate or refund. The AC/Heater also broke in the middle of the night and they were unable to fix it leaving us very cold at night.
Paul (10/5): - Very pleasant to work with, exceptional cleanliness. Awesome property with great views.
valeriep829 (2/5): No. Never again. Absolutely not! - I've stayed here several times over the years. This time however, will be the last. The room we were given was filthy. There was toothpaste splatter all over the bathroom, toilet was dirty, and bodily fluids and hairs were on the sheets. The front desk girl was very helpful and gave us another room, which was slightly better. The breakfast in the morning was pitiful. Waffles and toast. There was coffee, but no coffee cups. At which point I found the owner and told him we needed coffee cups and proceeded to point to a man playing on his phone. Didn't say anything just pointed to him. I said, so I am supposed to tell your employee to get coffee cups? Apparently so. The floors were completely sticky a filthy. What a waste of what used to be a good clean place to stay.
Dawn (8/5): - Nice place for a one night stay before getting on a cruise ship
Nell (2/5): - When we got to the hotel on Jan. 17, 2025, some Christmas decorations were still in the lobby. Our room was dusty and our tv did not work. When we reported it, the person at the desk told us we could not move into another room until manager gave his approval. We left for several hours and when we returned, he still did not have permission to move us. We were tired and ready for a room and a while later we were finally moved into another room. That room was also dusty. The soap holder in the shower was torn off the wall so bathing and shampooing your hair was rather difficult. The ice machine was filthy. Someone had even written “Clean Me” on the outside. The morning breakfast was all but not there and no one from the hotel was in the room to clean and or replace the little bit of food that was there. We ended up eating a piece of toast and drinking a cup of coffee. We will never book this hotel again.
Allison (6/5): Ok for one night - Stayed here for an overnight stay for my cruise the next morning. Stood in lobby for 10+ minutes ringing the bell and no one came to check us in. Long line grew behind me of customers. When he finally showed up. Didn’t say one word to me. Not a sorry or anything. Beyond rude. Lobby smelt like mildew. To my surprise the room was clean. Though I found a black hair on bedding when I pulled sheet down. Yuck! Breakfast is a joke. Cereal and toast. Ok for a overnight stay but that’s about it.
Richard (2/5): - Hotel was dirty from front door to our room. 1 set of towels for 2 guest. Poop on the wall above the toilet paper. Bag of trash still in the trash can full bag. Breakfast was a frigging joke. I have photos of the trash and poop on the wall.
Buffy (2/5): - Door was locked and no one there. No answer on the phone either. Trying to get a refund
Paula (2/5): Poor experience - Hotel lobby was dirty, bed was lumpy and uncomfortable, the jacuzzi tub was dirty as well as the bath tub. Breakfast offered very little food and the juice machine was broken. Night staff was not friendly or helpful. Will never stay here again.
Igor (2/5): - Took over an hour to check in. Room was smoky