Ruby Gold Coast by CLLIX
Location: 9 Norfolk Ave, Surfers Paradise, Queensland, 4217, Surfers Paradise, AU
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Discover the perfect blend of comfort and convenience at Ruby Gold Coast by CLLIX, where your ideal getaway awaits!
Luxurious Recreational Amenities
Unwind in our outdoor pool, relax in the hot tub, or experience soothing moments in the steam room. We offer everything you need to rejuvenate and recharge.
Spacious, Fully-Equipped Accommodations
Each of our 101 modern guest rooms features a kitchen with full-sized appliances, private balconies, and flat-screen TVs, ensuring a homely feel during your stay.
Prime Location
Centrally located, you're just minutes away from iconic attractions like Surfers Paradise Beach and Cavill Avenue, making it easy to explore Gold Coast's vibrant scene.
Book your stay today and indulge in an unforgettable experience at Ruby Gold Coast by CLLIX!
Important Information
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- The property is professionally cleaned.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 02:00 PM - 08:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Fitness facilities
- Health or beauty spa nearby
- Electric car charging station
- Free WiFi
- Luggage storage
- Wheelchair accessible
- Outdoor furniture
- Steam room
- Elevator
- Fitness facilities
- Smoke-free property
- Pool umbrellas
- Free self parking
- Pool sun loungers
- Electric car charging station
- Housekeeping on request
- Covered parking
- Casino nearby
- Health or beauty spa nearby
- Secured bicycle storage
- Bicycle parking available
- Change of towels (on request)
- Stair-free path to entrance
- Double-glazing on all windows
- Water-efficient showers only
Rooms Available
-
One Bedroom Apartment
1 Queen Bed
700-sq-foot soundproofed room with a balcony
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled heating and air conditioning, and fresh towels (on request)
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Premium bedding
- Separate dining area
- Free WiFi
- Weekly housekeeping provided
- Separate living room
- Separate bedroom
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
-
Three Bedroom Apartment Ocean View
1 Queen Bed and 4 Twin Beds
1442-sq-foot soundproofed room, balcony with ocean views
Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding and bed sheets
Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled heating and air conditioning, and fresh towels (on request)
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Premium bedding
- Separate dining area
- Free WiFi
- Weekly housekeeping provided
- Separate living room
- Separate bedroom
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
-
Two Bedroom Apartment
1 Queen Bed and 2 Twin Beds
958-sq-foot soundproofed room with a balcony
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding and bed sheets
Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled heating and air conditioning, and fresh towels (on request)
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Premium bedding
- Separate dining area
- Free WiFi
- Weekly housekeeping provided
- Separate living room
- Separate bedroom
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
-
Three Bedroom Villa
1 Queen Bed and 4 Twin Beds
2540-sq-foot soundproofed room with a balcony
Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding and bed sheets
Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled heating and air conditioning, and fresh towels (on request)
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Premium bedding
- Separate dining area
- Free WiFi
- Weekly housekeeping provided
- Separate living room
- Separate bedroom
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
-
One Bedroom Apartment - Ocean View
1 Queen Bed
700-sq-foot soundproofed room, balcony with ocean views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled heating and air conditioning, and fresh towels (on request)
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Premium bedding
- Separate dining area
- Free WiFi
- Weekly housekeeping provided
- Separate living room
- Separate bedroom
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
-
Two Bedroom Apartment - Ocean View
1 Queen Bed and 2 Twin Beds
958-sq-foot soundproofed room, balcony with ocean views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding and bed sheets
Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled heating and air conditioning, and fresh towels (on request)
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Premium bedding
- Separate dining area
- Free WiFi
- Weekly housekeeping provided
- Separate living room
- Separate bedroom
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
-
Three Bedrooms Apartment
1 Queen Bed and 4 Twin Beds
1442-sq-foot soundproofed room with a balcony
Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Premium bedding and bed sheets
Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, safe, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled heating and air conditioning, and fresh towels (on request)
Need to Know - Weekly housekeeping, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- TV
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Premium bedding
- Separate dining area
- Free WiFi
- Weekly housekeeping provided
- Separate living room
- Separate bedroom
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
Guest Reviews
- Kapil (7/5): -
- Harrison (7/5): -
- Sharon Bertoli (9/5): Was good to catch up with friends from different locations - Good location and friendly staff No food on sight. Was raining so had to uber food.
- Tracey (10/5): It was lovely, smelt lovely as well - Everything
- Ellice (10/5): -
- Juliana (5/5): Um erro - Nada Me colocaram em quarto virado pra crianças e implorei para usar de quarto e nada os funcionários riam de mim
- Nikisha (10/5): -
- Duane Rore (10/5): Excellent service - Friendly helpful staff
- Daniel (1/5): Where is your warrant ! - The place is beautiful The fact that they let a out of control got the wrong idea and is harring me ! Let him in to go through my stuff again !!!!he has no right to
- Sharon (1/5): Would never stay here again - Nothing. I only stayed 1 night as I couldn't bare to stay any longer, the place was so dirty and stunk of bleach and bedding uncomfortable, I requested my money back and haven't heard from anyone. Not happy
- Tashama (8/5): Ok - It was clean Entry into the parking very dangerous
- Cecilia (6/5): - Pretty dusty
- Pavarison (8/5): -
- Pavarison (8/5): -
- Matt (5/5): Fair - Location Flooring in apartment was uneven and damaged. Walks were dirt and drainage in shower was poor
- Bradley (8/5): Overall world I stay there again, most definitely and I am pretty sure it will be sooner rather then later - The property had plenty of parking and was close to everything we needed and it had a great view over the water The bed was not as comfortable as I was hoping, far from the worst but I guess I was expecting a lil more comfort from the bed as everything else was great
- Maria (10/5): Awesome stay, plenty of room for us, so relaxing. - The view was great from our room, close to train station, our room was awesome, had the laundry. The shower was blocking up with water and it was fixed staight away and on a Saturday which was really cool. Nil
- Kylie (2/5): Dirty! - The bed was comfortable and the only thing that was clean. The cleanliness of our room was APPALLING! Walls were damaged and filthy. There was chunks of snot on the walls. Mould in the shower recess Drain in ensuite shower didn’t work so water spilled out into the bathroom causing a slip hazard. Floorboards were warped and raised up Couch fabric was stained and dirty THICK dust under all furniture and along skirting boards/carpet Blinds damaged Balcony light hanging off wall exposing wires Mould on ceiling near vents Big hair ball behind bedroom door Microwave not working as did not heat food Burn marks on splash back Stovetop and sink filthy Very disappointed in the overall cleanliness of our room and would not recommend or stay again. Please note I do have photos however app will not let me upload them.
- Rainbow (8/5): - Location Extra towels, sugar and small items were not available for our short stay
- Kerrianne (9/5): 2 bedroom with older kids - The rooms were clean and hardly any noise. It had everything we needed from the kitchen to the bathroom. The bed was comfy and there were plenty of blankets. Good value for money with older kids. A lot of places won't accommodate 2 adults and 2 young adults at a reasonable price like this place! The pillows weren't great, too big. It would be great to have a few different types of pillows available in the room.
- Matthew (5/5): -
- Yanjie (8/5): -
- Jack (9/5): -
- Robert-John (10/5): -
- Andrew (10/5): - Everything, the front desk staff are great. Nothing really could be faulted. We always try the Ruby first for availability before we look elsewhere Nothing to fault
- Phoebe (9/5): -
- Matildah (7/5): -
- Renee (6/5): -
- Braga (9/5): - I had a lovely stay at Ruby. It was clean, comfortable, and in a great location. Everything was well organized, and the space felt very welcoming and relaxing. I really enjoyed my time here and would happily stay again.
- Dang (10/5): -
- Tahlya (4/5): Cheap but not great - Price Uncomfortable bed, tv did not work, next door to children’s hotel loud music from 6am
- Eleisha (6/5): -
- peri (10/5): - Views friendly staff
- Don (7/5): -
- Shaun (1/5): - Room leaking water
- shae (10/5): -
- Cristina (7/5): Lugar recomendado. Las vistas son preciosas. Levantarte por las mañanas con esas vistas merecen la pena. Precio razona - Las vistas eran preciosas, tenía todo lo que necesitas, fácil acceso, muy buen insonorizado. No pude ver YouTube en la televisión del dormitorio. Pese a tener cubiertos no estaba proporcionado 12 tenedores y 2 cucharillas. Pese a estar limpio había muebles que tenían polvo (lamparillas). Cama de matrimonio más pequeña de lo que pensaba. Sartén abollada. Sin cafetería o restaurante
- Thirapat (9/5): -
- MR WANDET (10/5): Excellent thank you so much for everyone - Very nice location and good facility Nothing
- Jessica (9/5): - The room design and Value for money Need to upgrade tv systems to smart TVs
- JONALYN (10/5): It is clean, roomy, and staff are very accomodating with our requests so we appreciate that. - It is a good location—near the water! Quite roomy I think the pool can be better.
- michael (9/5): Exceptional value, great location. Comfy beds - Location was great
- Ackered (1/5): Not clean, system not working and none answer phone if you check after hours - We told hotel we arrive midnight and they’re fixed a key direction via app. Once we arrived app didn’t work and we tried to call after hours Ph none answered for 13min. We tried to contact others via mail and find phone number someone unblocked the entrance door but keysafe box didn’t accept the access code. Wasted another 15min to get that sorted as my wife was about to give up… The flat needs renovation 100% and furnitures need replacement as they’ve changing colour & very smelly. They tried to leave all windows open for ventilation but still smelly sticky everywhere… we checked in 1am at night could change hotel… very disappointed
- Ying-Hsuan (9/5): -
- Santos (10/5): -
- Annastasia (8/5): -
- Kevin (9/5): Good - Great view
- Carly (9/5): -
- Mele (10/5): -
- jane (10/5): -
- Abideen (6/5): -
- Sean (7/5): Once is enough - Nice room and the location was descent The pure lack of facilities. No Bar available, no coffee shop or somewhere to buy a drink or snacks when using the pool which was very small with a limited number of poolside seating, beds.
- Hayley (4/5): Great location, but overall a very disappointing stay due to poor room conditions, noise, and car pa - The location was great and very convenient for getting around. The bed was also very comfortable, which helped make the stay a bit more enjoyable. The room was dirty with a strong musty smell and the air conditioning didn’t work or didn’t work well enough, making it very uncomfortable. The car park and ramps are poorly designed and caused our car to scrape badly, and the constant construction noise made it hard to relax.
- Larissa (10/5): -
- Konstatine (7/5): Overall good stay, good location and friendly staff - Good location and an easy walk to the main part of Surfers Paradise Room cleanliness was okay, but the attention to detail could be improved; the TVs, bedside tables, and skirting boards all had a noticeable layer of dust.
- Pattaya (3/5): -
- Samuel (8/5): . - . .
- Ardwan (10/5): -
- Charlotte (10/5): -
- Rashmi (6/5): -
- Warren (9/5): -
- Chase (10/5): -
- Rosemarie (10/5): We had fun staying at Ruby apartment and we enjoyed surfers - Clean, spacious and very good for a group of 4pax Nothing much
- jay (10/5): -
- Tegan (8/5): -
- Kieryn (10/5): Will be back again - Everything The apartment was cleaner when we left
- Dominic (10/5): -
- Guest (10/5): -
- John (7/5): Short quick stop, did the job - It was clean The beds are horrible! It’s like concrete
- Aloma (10/5): - Clean & spacious
- Archana (8/5): -
- Dimitrios (9/5): Great place, great views, walking distance to the beach and Cavill Ave - It was a spacious one bedroom apartment Restaurant/Cafe was never open
- Angela (7/5): -
- Angela (7/5): -
- Bec (6/5): -
- kimpretty89 (6/5): Good location but tired room - It's not a hotel grade apartment unfortunately. Pros: location close to Surfer's paradise, river view, price, car park. Cons: not clean, old dirty furniture, old cutlery, only 1 blanket, dirty walls, dirty stove, poor wi-fi reception, customer service didn't help. We won't return
- Leisa (7/5): -
- Joel (10/5): -
- Kamal (10/5): -
- Nonglak (9/5): -
- Kenneth (9/5): -
- agustin (3/5): 🤢 - Location, access to parking and back street It was dirty. Mold, food debris, dirty floors, dust build up in laundry, Patios full of cobwebs.
- tracyT9310YG (10/5): Family Stay - Spacious apartment, facilities were ideal and the location is excellent. Would recommend for a family stay.
- Elaine (10/5): Very good - Location, space Everything
- Samantha (9/5): -
- MAI (9/5): -
- Christina (8/5): - The noise from Paradise Resort next door was very loud.
- Kevin (8/5): - Views of the skyline, proximity to beach It wasn't beach front and no dining or bar in the lobby
- Heevee (3/5): It wasn’t clean , we couldn’t wash our clothes in the washer machine as it was too mouldy ! Very gross The pool too dir - The size of the unit It wasn’t clean , we couldn’t wash our clothes in the washer machine as it was too mouldy ! Very gross The pool too dirty
- aussietraveler56 (2/5): Non existent security, constant thefts and noisy airbnb parties - Non existent security which is why there are non stop loud airbnb parties with young bogan pigs, one night we had a unit dump 6 boxes of smashed glass bottles in the fire escape rendering it useless for a week with smashed glass everywhere. Constant car park break ins and thefts from cars again because of the complete lack of security. Called the security number one friday morning at 2am after 3 hours of loud party only for them to not care and advised to call the police who could have done nothing. These young pigs know there are no consequences which is why they keep doing it. AVOID!
- Famiza (10/5): It’s very big space and good for family - Yes Very nice and clean
- Kathryn (1/5): Not worth staying - Nothing Rude staff . Dirty rooms
- Maryann (9/5): - .
- Gyan (10/5): love it - yes nice and clean, staff is very friendly, helpful
- Bianca (6/5): Needs a clean - Nice water views The bathroom and bedroom was very dirty, mould all through bathroom marks all over the walls and had a bad damp smell
- Max (3/5): -
- Jocelyn (9/5): -
- Danielle (6/5): Location and size great. Cleanliness not so. - The location was quiet and accessible to Surfers Paradise: for a large family it is also great. Hard to park upon check in. Parking instructions not given well. Tampon boxes and cans outside in street courtyard. My daughter got into bed and there was a half empty packet of jellybeans in her bed. I told reception- who simply asked- “Did she eat them?” clearly bed sheets were not changed between stays! Yuck.
- Peter (1/5): Dirty environment and couch and sofa and cushion covers very dirty. Toilet gets stuck when flushed. Tiles is bad and mak - Just the location situated 15mins walk from the beach The property is very dirty. The couch and sofa is very dirty, the toilet flush button gets stuck when you push in to flush, the cushion covers are so dirty, the tiles had cracks and taped with a brown sticker which made noises when you step on the tiles. Overall it’s not a good value for the price
- MARTHA JANE (6/5): - The beds were very comfy and the building was very quiet. Despite complaints in other reviews, we found the 3 elevators moved us around very quickly with almost no wait time. The provided dispenser soaps etc were good quality. There's a phone in the room but it does nothing, not even reach reception. No ice to be had. Tray in fridge left empty and no amenities on site. Chairs and table out on the balcony not wiped down. 2 chairs on balc for a 2 bedroom seems pretty meagre. 1 person on the reception desk for the 8 hours of manned check-in seems pretty sparse from the perspective of the 3rd person back in the queue. Surely a 20 storey building can afford 24/7 concierge. Evidenced by the children riding their scooters on the sooth marble floor in the cavernous entry plaza. We asked for a top/high floor and were put on 12. It was far from full. It can't be that difficult to find queen-sized sheets. Although the bed is very comfy.
Photos
