Pensione UNO

Location: Soga 361-3 , Niseko, jp

Star Rating: 2 Stars

Property Type: Bed and breakfasts

About this Property

Important Information

Policies

Check-in: 04:00 PM - 09:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• BBQ facilities
• Luggage storage
• Ski storage
• Non-smoking throughout
• Shared lounge/TV area
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Broadcast Live sport events
• Ski storage
• Television in common areas
• Free wired internet
• Ski lessons on site
• Tennis lessons on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Fishing nearby
• Horse riding nearby
• Snow sports gear
• Paddle boating nearby

Rooms Available

• Superior Twin Room, 2 Bedrooms, Non Smoking

  1 Twin Bed OR 1 Double Bed

  258-sq-foot room with city views

  
  

  Relax - Indoor private bath (no minerals)

  Internet - Free WiFi

  Entertainment - 50-inch flat-screen TV with premium channels

  Food & Drink - Refrigerator and coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Detached private bathroom, slippers, and a bathtub or shower with a hydromassage showerhead

  Practical - Iron/ironing board (on request), window screens, and guidebooks; rollaway beds (surcharge) available on request

  Comfort - Daily housekeeping and climate-controlled heating and air conditioning

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Slippers
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Blackout drapes/curtains
  • Free WiFi
  • Private bathroom (not in room)
  • Hydromassage showerhead
  • Private or shared bathroom
  • Bedsheets provided
  • Soap
  • Window screens
  • Guidebooks or recommendations
  • Child-size slippers
  • Indoor private bath (no mineral springs)
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Deluxe Twin Room

  Guests will have a special experience as the twin room offers a fireplace. Providing free toiletries, this twin room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with streaming services, a wardrobe, a safe deposit box, a sofa as well as mountain views. The unit offers 4 beds.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Fireplace
  • Sofa
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Smoke alarm
  • Carbon monoxide detector
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Double Room

  Featuring free toiletries, this double room includes a shared bathroom with a walk-in shower, a hairdryer and slippers. The double room features air conditioning, a carpeted floor, heating, a flat-screen TV with streaming services, as well as mountain views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Heating
  • Shared toilet
  • Slippers
  • Satellite channels
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Smoke alarm
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Twin Room with Private External Bathroom

  Providing free toiletries, this twin room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with streaming services, a game console, a sofa, a carpeted floor as well as mountain views. The unit offers 4 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Books, DVDs, or music for children
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Smoke alarm
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Economy Double Room

  Offering free toiletries, this double room includes a shared bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with streaming services, tatami, a safe deposit box, a carpeted floor as well as an inner courtyard view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Heating
  • Shared toilet
  • Slippers
  • Satellite channels
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Smoke alarm
  • Tatami (traditional Japanese flooring)
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Standard Twin Room

  Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV with streaming services, a safe deposit box, a sofa, a carpeted floor as well as mountain views. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Smoke alarm
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Hubert (10/5): -
• さとちゃんぱ (10/5): また来ます - 全般行き届いています ダイニングスペースのドリンクバーが最高です 朝食の提供がない時期だったのは残念 ほか、私たちは何もありません
• Lena (8/5): - Eine klassische Skipension, mit allem ausgestattet, was man braucht und gut zum Skibus gelegen.
• Joanne (10/5): Great place, with excellent facilities - You needed a car to stay here then it was a good central location for the skiing areas. The place was really clean, warm and had many facilities. We had an ensuite room which was lovely. The communal sitting area to heat up meals with free tea and coffee was really excellent with amazing views of Mount Yotei. The gentleman who checked us in was very helpful, friendly with very good English. Nothing
• Ning (9/5): -
• Parichat (10/5): ที่พักช่วยเหลือดีมากๆค่ะ ไปรับที่ลงรถบัสและขากลับลืม notebook ไว้ก็ยังเอามาส่งอีก ขอบคุณมากๆเลยค่ะ -
• Delphine (9/5): - Very very good price/quality. Clean, confy. Personnel very very welcoming. I would just mention that the hotel is not in Hirafu center, but a bus takes you every hour to Hilton hotel where there are gondolas. The bus also takes you to 2 different onsen.
• Matias (8/5): - La atención de la gente El desayuno
• Leonardo (8/5): - Hotel adatto ad essere un punto di appoggio per andare a sciare agli impianti di Niseko e Hirafu. Colazione buona con vista dalla vetrata sulle colline innevate. I bagni nonostante siano in comune sono sempre eccezionalmente puliti! Camera spartana senza molti vani o appendini
• Nongluck (10/5): -
• Dieuwke (8/5): - Prima pension, schoon en redelijk comfortabel. Gedeelde badkamer was heel schoon, douches perfect. Ontbijt was niet geweldig, elke dag dezelfde miso-soep die ik persoonlijk niet heel lekker vond.
• jill (10/5): Recommended! - The host was absolutely amazing! very helpful and calming ! The little ski rental place was also delightful! Also loved the free drink station , water pop coffee and tea! The breakfast in morning was wonderful as well nothing
• SHENG FONG (8/5): -
• Noor (8/5): Very pleasant experience, environment in Pensione is one of tranquility 🤗 - Fantastic view from my window. Very clean place to stay in from the reception to dining area to the hallway and to the room! Mr Hide & his team are friendly and very helpful people 👍. Thanks a lot for responding to our queries. With the bus stop near Pensione, travelling around made it easy 😊 My family felt that some review we read before we came could do injustice to Pensione. We were glad to go ahead with our booking, entrusting our guts on the pleasant ones. I must say that the cleanliness of this place is tip top! None. Please maintain the good job in keeping Pensione felt like a 5 star hotel in terms of service & cleanliness!
• Savannah (10/5): Amazing - Clean, very good location, friendly staff. Breakfast.
• Haagen Ludvig (8/5): -
• Runolfson (8/5): - The night manager was very friendly and helpful. He helped us understand the shuttle schedule and helped with dinner reservations. It would have been nice if breakfast was different from day to day.
• Maud (10/5): - Le personnel était absolument parfait ! Rien
• Nick S (8/5): Really nice staff. Comfortable and clean. Struggled with fixed breakfast. - Really nice, helpful staff. Comfortable, quiet room in very good condition. Very clean - even the shared bathrooms - we had ensuite. Drinks were always available, as well as toiletries. A freezer with some food options, fridge with beer, and 'pot noodles' available for purchase. Bus stop just up the road to connect to Niseko. A couple of restaurants are walkable - we did not try them (ate at the ski resort) but other guests said they were good. Ski equipment / boot room and laundry available. Fabulous views from the breakfast room. Great wifi. We struggled with the 'local' breakfast and no 'European' options: could have offered bread/toast, fruit, or pastry option for example. With three in the room there wasn't much space for luggage, particularly hanging up ski gear. Lots of stairs in the property (no elevator) might be an issue for some guests.
• Anna (7/5): Budget stay at Niseko - Clean and budget hotel in Niseko. Even there’s a shared bathroom, it was always empty and clean. Classic Japanese breakfast starts at 7am which is good if you want to hit the mountain in the morning. Staff is friendly and helpful. The room with tatami is very small. We could barely fit our luggage and snowboard bag. Very thin walls, you hear all the neighbors and all the noises from the kitchen starting at 5:30am. The hotel feels more like a dorm than a hotel. You need a car to go around.
• Or (9/5): -
• Fion (8/5): The place is better than I thought in terms of good design for the use friendly and comfy of guests. - The cafe at the ground floor is spacious and provides drinks and microwave. It is very quiet and I like the simple yet comfy stay. nil
• Minh (8/5): -
• Verified traveler (10/5): Super Value for Money - Excellent experience
• メグミ (10/5): - 清潔で過ごしやすい宿でした。シャワー室も綺麗でしたし、炭酸水、水、氷が24時間フリーで使えたのは嬉しかったです。スタッフの方々も親切、丁寧に対応してくれました。
• Verified traveler (10/5): 清潔な - 大変清潔なお部屋で快適に過ごすことができました。 また、ドリンク関係のサービスも充実しており、特に製氷機が設置されており、自由に使えたことが助かりました。
• Kota (10/5): 快適でした - 全てが良かった
• Philippa (9/5): Superb - The photos don’t do this place justice. Our room was lovely with a great view out to Mt Yotei. The beds were super comfortable. The bathroom very roomy with a great shower. Free tea and coffee in the lobby plus a coin-operated washing machine and dryer. Very good value for money in a very expensive area of Hokkaido. Nothing
• ふゆき (10/5): - 綺麗で過ごしやすい
• Hiu Ming (10/5): - Nice place
• Alberto (8/5): Very good - More variety of breakfast
• Charles (9/5): Superb -
• Milovan (10/5): The staff went above and beyond to accommodate all my needs. They are so wonderful and that place is only 5 minutes away - Everything was perfect, and the staff was amazing. They were so friendly and accommodating.
• Tiffany (8/5): Very clean facilities, good location and close to annupuri - Breakfast was served each morning. It was a simple Japanese breakfast with nice views of the mountains. It was super clean and close to annupuri The rooms were small
• ?? (10/5): - 素泊まりには充分の宿でした。 スタッフの方が清潔にして下さっているので、とても快適でした。 ドリンクバーがあるのもこの宿の良いところです。また来たいです。
• Kwong (1/5): Bad - This place is very difficult to find, No Wifi, the room is empty with only mattress, No hot water in the public bath, no facilities , no meal, dun have expectation in this hostel No Wifi, the room is empty with only mattress, No hot water in the public bath,
• Martin (6/5): - Very clean and tidy. I wasn't thrilled with the shared bathrooms prior, but it was fine. Only 5 rooms share them. Bed was of the soft foam variety, the only genuine letdown. Seriously uncomfortable. Other than that, it was fine.
• Robert (9/5): A comfortable rest in the mountainside - The breakfast in the morning was lovely, there's great food places within walking distance (Rocky's is particularly good). Amenities are provided, there's a few self catering options in the communal area and the view of Niseko-Annapuri out the window is fantastic. Other sights to see around the place include a great distillery up the hill, Niseko village, the sights of Mt Yotei in the distance and the general beautiful scenery. For anyone travelling around Niseko in the winter months, I would advise using a car, coach or bus. Not the fault of Pensione Uno, but Niseko itself is built around a major Route, and snow buildup can make pedestrian travel hazardous and a little more impractical.
• Suprianto (10/5): Exceptional - Near bus station,the room is comfortable
• James (4/5): Heavily overpriced rubbish.stay elsewhere not an overpriced hostel - Close to bus stop Clean Semi comfortable bed. Room with no bathroom ok I know what I booked. But downstairs 55 meters away is a bit much. Put a shared bathroom, or at least a toilet upstairs folks!! Not much fun taking. Pee at 5am otherwise Noisy room 207. Road, chef banging plates at 445 am at the bottom of the stairs. Road right outside the window. Same pretty poor Japanese set breakfast every morning. Leathery fish, limp lettuce leaves, dried out Japanese omelette. Plus a few other weird bits. Offer some toast and jam etc. Grumpy morning chef. Only the man who welcomed us was pleasant and the cleaners- not that they clean your room without charging!!, everyone else was abrupt and mainly either rude or unhelpful. Room smelled of fish at 6am every morning yuk. Tiny tiny space. Couldn’t unpack and have both me and my partner in the room. Place was sterile with no atmosphere, no homely touches. Was a hostel at best for about 135 USD a night. I paid less for a better room behind 5th avenue in January!! Don’t do it. Stay somewhere else. Ruined our trip to Niseko.
• Alice (7/5): Good - The staff were really helpful! They let us check in a little early which was nice and gave us a lift once we had checked out. They had a drinks station and lots of other amenities (hairbrushes, ear plugs etc) The breakfast is very traditional, which is nice but fairly limited.
• Ching (8/5): Very good -
• Miguel (9/5): Superb -
• Alexander (10/5): Exceptional -
• James (7/5): A very comfortable hotel if you can get used to the hallway noise - Great breakfast, great hosts. The hallway needs improvement. The floor is raised hollow subfloor and it reverberates like a DRUM when people are walking back and forth. The bathroom is shared so the traffic in the hallway is annoying
• Richard (8/5): Very good - On a clear winter day the view from the breakfast room is amazing No real variation of the rather strange breakfast from day to day. Noise from other guests.
• Min (10/5): It may be a little bit out of the resort areas but transportation is still easy and the service makes up for it. - They offer pick up and drop off services. Free breakfast. Clean rooms. Good amenities and laundry room No elevator.
• Linnea (9/5): Great days! - Comfortable beds, very clean. The doors are not sound proof so I would recomend earplugs if you’re a light sleeper
• Charles (10/5): - The host was so kind and generous. We had arrived 1 day before our scheduled booking, by my mistake. The host offered to let us wait in the lobby for a taxi, and when he found that we could not get one as it was late at night, he offered to drive us to the nearest 7-eleven, in his personal vehicle, after hours. We were so grateful, and would highly recommend this hotel. We had a great experience. No cons whatsoever.
• Tate (10/5): Great option for a ski holiday - The staff were amazing and went out of their way to help me. The breakfast was fantastic and what a view! Easy enough to get to and from the ski fields via the bus The rooms were great but there was some sound from neighbours coming through.
• Paolo (10/5): Exceptional - Best quality/price deal in the area. Hide and the staff are super friendly. Close to Annupuri, 15 min to Hirafu.
• Kenneth (10/5): - What a great place to stay! Room was comfortable and cozy. Heating worked well. There is plenty of free parking. I was concerned about the shared bathroom, but it was kept very clean. Shower water pressure was awesome. They provide free toiletries. Breakfast was great. The staff were all so friendly and accommodating, literally every single one. There is laundry and dryer. I liked that it was away from the hustle and bustle of the resort lodging. Only about 1.2 miles from Annupuri. About 4.5 miles from Grand Hirafu. I rented a car, so it was convenient for me. Would highly recommend.
• Antoine (10/5): - The staff
• Catherine (8/5): Very good -
• Kentaro (6/5): - The staff checked me in was polite and nice. The property has lots of amenities and free coffee and pops. Only downside is that you can hear noises like walking, opening and closing doors and two morning staff were talking loud at 5am in the morning and I could hear them through the door.
• Doug (10/5): Recommended! - Super friendly staff with relaxed atmosphere and great location. Venue is relatively new (2018) and has been maintained very well. Free soft drinks, coffee and ammenities tops it off. Thanks for a great stay. Included breakfast is Japanese style only which is normally not my thing but it was tasty nevertheless. Rooms are small but have all required and served the purpose for our launching pad to ski all day.
• Holly (10/5): Exceptional -
• Greta (10/5): Very nice and pleasant experience. Staff was amazing and very welcoming. -
• Dmitrii (10/5): Wonderful time at a hotel that well exceeded our expectations for the price paid, highly recommend. - Staff is extremely welcoming, helpful, and kind
• Andrew (8/5): - Amazing staff. Very informative when it comes to buses and transportation whether it’s for the general area or back to the airport.
• Kylie (10/5): Exceptional -
• Keegan (10/5): Exceptional -
• Katherine (10/5): - Pensione Uno was great! The breakfast was delicious and the views of both mountains were stunning. Only con was this area is not super walkabl and buses only come every hour, but this is made up for the afforability of this spot.
• Ashwin (10/5): Exceptional -
• Muhammad (10/5): Exceptional -
• Nikkita88 (9/5): Superb - The view from our room was breathtaking. Wish the hotel has a lift. But it's still okay. Compensated by the view and hospitality. They served delicious breakfast and accommodated our request for special dietary. We appreciate that very much. We love that the hotel is so clean. We took off shoes/boots at the reception and wore slippers to our room.
• Rogerio (10/5): - Great staff, perfect location if you are visiting Niseko Annupuri Ski Resort.
• Grace (9/5): Superb -
• Xiangwen (10/5): Great Value for the price - The stay was very comfortable and offered great value for money. There were shuttle buses to various ski resorts, which was very convenient. You can make a reservation in advance to arrange pick-up times, and when leaving, they can also drop you off at the bus station or anywhere you like in town. Overall, the experience was excellent.
• Jimmy (9/5): Superb -
• AYUMI (6/5): - シーズンオフでしたが、素泊りとしては、良かったです。
• Margaret (10/5): I had a very pleasant stay, thank you. - I appreciated the toaster/grill for my toast plus free bean to cup coffee available throughout the day.
• Chor wo jeffrey (8/5): Immaculate rooms and exceptional services - I visited this hotel during the low season, traveling alone. There were only a few guests, and they were discreet and respectful. The place is absolutely immaculate, with newly furnished and clean rooms. However, there was a slight issue with the water pressure, which was a minor inconvenience. I would also suggest they provide air purifier, as dust tends to accumulate in the room, but it was manageable. The hotel is located in a quiet area, away from the hustle and bustle, but it's easily accessible by shuttle buses within a two-minute walk. There is also a nearby restaurant where I dined every night. I must mention the exceptional service provided by Kinji, a member of the staff. He was always cheerful and helpful throughout my stay, brightening up my days. I would definitely consider returning to this hotel in the future, and I will also recommend it to my friends."
• Mcconnell (10/5): Exceptional -
• Singho (10/5): Exceptional -
• James (10/5): Exceptional -
• Man (10/5): Exceptional - Good value for money. The accommodation is modern and clean.
• Sabrina (9/5): Great accommodation for a ski trip to Niseko - We had the Premium room and it was fantastic. Very large room and bathroom, super clean, great seating area and above all the view is simply wonderful. Very friendly, helpful staff with good English. Great ski storage room. Free drinks all day. Perfect Location. The local breakfast wasn't our thing, but that's a matter of taste.
• Paolo (9/5): Superb -
• David (8/5): Great place - Staff were very accommodating, new building and kept very clean. Comfortable and spacious accommodation close to Annupuri ski area and bus stops This is the perfect place to stay if you want to be away from the chaos of hirafu and have a car! The niseko united busses can be a bit of a nightmare to get around on as they are often full or delayed and stop early so if you go out to dinner the only option is to Taxi
• Sudong (10/5): Fantastic - Very clean and tidy. Location.
• Andreas (10/5): Exceptional -
• Dawn (10/5): - Such a cute place to stay. I stayed for a night coming back from Annupuri since it’s the closest resort to the hotel. Staff were so sweet to explain the facility in english. My room was super clean and so were the shared showers and washroom. All the amenities were there for use. They have snow equipment storage. Highly recommend for solo travellers! I would like to note that there are two floors and everytime someone runs on the top floor, you can hear their footsteps. So, if you’re super sensitive to noise or a light sleeper then you might have issues. However, they provide earplugs for use which block out the sounds. But at night, everyone is respectful and noise is kept to a minimum. I slept great. Breakfast was included for me, and it was the traditional japanese breakfast. Would stay again, if I’m ever back in Niseko! Arigato gozaimasu!!
• drew (10/5): - Very friendly and helpful staff, bus stops to the mountain basically right outside. Very clean establishment
• Michael (9/5): Super comfortable place with helpful friendly staff - Very comfortable rooms, friendly and helpful staff. Having access to free coffee and hot water was a great bonus! I had a car so the location was fine for me, you would want to plan out your transport if you don’t have one as there is nothing much within walking distance
• Lisa (10/5): Clean, comfortable, welcoming - Friendly, attentive staff who can't do enough for you. Amazing Japanese style breakfast which set us up perfectly for a day of skiing. Free soft drinks & toiletries are a lovely touch. Spotlessly clean and lots of nice touches. It's a bit far from the centre and there is a nearby bus stop but buses are infrequent & don't run late. Taxis can be hard to come by at peak times but we managed ok. If you're willing to compromise on location, this is a great and affordable stay.
• Wasita (10/5): Exceptional -
• Fina (10/5): Exceptional -
• Andreas (7/5): Good - It was clean, the staff was helpful and polite. The bed was very comfortable. Thin walls between the rooms, you could almost hear conversations from your neighbour. It was a set breakfast without the option to take more if you were hungry.
• Ling (10/5): Very happy, will stay again! - The staffs are so nice and helpful. Absolutely recommend!
• Tayla (8/5): Very good -
• Helen (10/5): A clean comfortable stay - Friendly staff and clean facilities. They have a common dining area for gathering after 9pm. Location has no convenience stores nearby. No transportation to ski resorts unlike the other property we stayed before in Yamagata and Nagano areas
• Penny (6/5): Disappointing - The property seems new, at least not run down. Breakfast provided, but really can give it a miss, cold & dry food daily. One of the staff, Gara is friendly The old man looks stern, but helps with arrangements of ski rental and restaurant reservations 1. Location. Totally out of nowhere, not recommended if you don’t drive. The Niseko shuttle is always late, the hotel doesn’t provide any service and taxi is unavailable. 2. Cleaning. You have to pay extra for cleaning! So if you intend to stay more days, you may choose other options, else have to pay each time cleaning required. 3. They don’t provide sending of luggage to airport 4. Driver for check out is not accommodating! We need to drop off the luggage at convenient store (due to them can’t send) and proceed to Niseko station. He can make 2 stops but he can’t wait 5mins for the sending luggage. It’s just 3mins drive apart! So 1 of us has to drop off the luggage (followed by 18mins walk) while the rest proceed to wait at Niseko station.
• Eelco (9/5): Superb -
• Anonymous (9/5): 3 nights stay in Niseko is just nice that we mana - Free drinks 24 hours . Location of property is best & very near to Niseko mountains. Overall no
• ?? (8/5): - 足音などが響きやすかった
• ヤスコ (10/5): - スタッフの方も親切で、この値段で充分なサービスが提供されていると思います！ 今度は冬にお世話になりたいと思います
• イクコ (6/5): - 全体的には良かったが深夜、戸の開け閉めが気になる。 設備的に入浴が重なるとお湯が全くでないので スタッフが時間など把握してうまく調整してほしい。
• Pierluigi (10/5): Exceptional -
• ??? (8/5): - とても綺麗でまたスタッフさんの親切なご説明で快適に過ごせました！ しかし、シャワーの温度だったり水圧が少し気になります💦 トータルしてとても快適でしたのでまた泊まらせていただきます！ ありがとうございます！

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