Twin Spring
Location: Joredhara, 5th Mile, Tadong Neat to Manipal Referral Hospital, Tadong, Gangtok, in
Star Rating: 7.7 Stars
Property Type: Hotels
About this Property
Modern Comfort in Gangtok
Luxurious Accommodation: Experience comfort and convenience at Twin Spring with well-appointed rooms featuring a seating area, flat-screen TV, and private bathroom.
Delicious Dining Options: Indulge in a variety of breakfast choices including American, Asian, or vegetarian options served fresh every morning.
Convenient Location: Located near popular attractions like Namgyal Institute of Tibetology and Palzor Stadium, Twin Spring offers easy access to explore the beauty of Gangtok.
Experience the best of Gangtok at Twin Spring. Book now for a memorable stay!
Policies
Check-in: 11:00 AM - 09:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Restaurant
- Room service
- Terrace
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Tour desk
- Ironing service
- Car hire
- Packed lunches
- Chapel/shrine
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Grocery deliveries
- Allergy-free room
- Kid meals
- Public transport tickets
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Mobile app for room service
- Happy hour
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Secured parking
- Hosted evening meal (reserve)
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe King Room
The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
-
Deluxe Triple Room
The triple room features a terrace. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Desk
- Terrace
-
Deluxe Room
The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
Guest Reviews
- Arun (10/5): - Hospitality Nothing
- Shubhrangshu (2/5): Very bad - The price was increased
- Binod (10/5): -
- Sachin (9/5): Superb -
- Prasad (1/5): Worst experience - Nothing No basic amenities or facilities were available. Rude receiptionist (Babita) No wifi No Lift in ground floor No handwash Cockroaches in room Problems with geyser I was asked to look for another property when I confronted the receiptionist on pathetic situation of hotel
- Akshit (7/5): Good -
- Dumbo (8/5): Very good -
- Sarit (10/5): Exceptional -
- Siddique (10/5): Exceptional - Excellent! Price, service & behaviour is very good.
- Divya (8/5): Very good - They r very humble, they will understand the problem and act accordingly and they gv support to the guests. Food is very nice. Staff is always smiling.
- Devjani (1/5): The only thing I liked about the property was tanmay the manager he was really kind and helpful. - The property is located far away from the main city if you have to travel to city like MG mark and all you have to take a taxi. The rooms are very unhygienic we had insects in our washroom. The room was stinking with smokes all the time. The bed linen and blankets were full of stains.
- Choudhury (7/5): Good -
- Aditya (9/5): Superb -
- Rinzing (9/5): Comfortable stay at very affordable price - Very helpful staff. The breakfast included in the price was just awesome. Fourth floor was dusty due to construction work. Wifi doesn't work.
- Prosenjit (10/5): Exceptional -
- Chanzay (7/5): Good -
- Gupta (9/5): Superb -
- Kumar (6/5): Below average. - Nothing except the room size. Below average. Untrained staff. Lift issues. Un maintained property. Untrained staff. Lift issues. Un maintained property. Cleanliness. Not the same as shown in the pics. Poor choice for people out for holidays. Bad location. Huge Garbage dump location was adjacent to the property.
- Kumar (6/5): Least priority - Size of room Untrained staff. Lift issues. Un maintained property. Cleanliness. Not the same as shown in the pics. Poor choice for people out for holidays. Bad location. Huge Garbage dump location was adjacent to the property.
- Pooja (9/5): Superb - Staff is good
- P (10/5): Exceptional -
- Faiz (10/5): Overall good except manager behaviour but for i am not deducting hotel rating - Comfortable stay. caretaker was good. He take care for our stay Manager Behaviour. He shouted on my wife as I was in meeting with my university professor and didn't pick his 2-3 calls. He came to my hotel room but as my 2 years son was sleeping and i always instructed my wife to don't open door when I was not in hotel. So she didn't open the door. That's why he was continuously knocking the door. Then my wife said sorry and then he left. When I know about the incident i shouted at manager as no one has right to shouted on my wife and children. At last manager said sorry to me. It's ok that he was concerned about 1 hour late check out but he has no right to shout on some one specially on female. (I have requested 3 days before that I will check out at 2 pm and i have his confirmation mail that it will approve if there is no guests) So just message for him - He should polite with his guests. Except this everything was Ok.
- Rai (7/5): Good -
- Hpa (9/5): Good value for the money. - Breakfast was just okay. Front rooms are very spaceous. Warm and helpful staff. Fridge is missing. Menu is not sufficient. Front windows are not well insulated, letting in a lot of traffic noise.
- Vijay (9/5): Superb -
- Rinzing (9/5): It was a good comfortable stay. The staffs were helpful -
- Daaniyal (8/5): Very good -
- Uttam (8/5): Very good -
- Abhik (4/5): Disappointing - Staff behaviour is good Facilities are not enough, food is very costly, this is my second time .1st Experience was quite good 6-7 months back . But current experience is not good. Need proper co-ordination between staff's.
- Ashok (8/5): Very good -
- Subhasis (8/5): Very good - specious room and cleanness WiFi needs to be provided
- Service (10/5): Exceptional - NICE HOTEL NICE 👍👍👍 All services Very good
- Goyal (3/5): Poor - Room os qiite big...but very messy. Intercom not working...har bar apko oder dene ke liye neche jana padega....very far from main marcket.. In these rate ur buy good hotel..it is like dharmashala .not hotel..stingy smell from bed..very bad hotel
- Kislay (10/5): Exceptional -
Photos
