Resting Pods - -ZZZleepandGo MXP Airport

Location: Via Malpensa 2000 Terminal 1 Aereoporto Milano Malpensa, Ferno, it

Star Rating: 4.9 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 08:00 PM - 12:00 AM

Check-out: 08:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Car hire
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Process in place to check health of guests
• Access to health care professionals
• Thermometers for guests provided by property
• ATM/banking
• Front desk (limited hours)
• Free wired internet
• Internet access

Rooms Available

• Capsule Room With Shared Bathroom

  The capsule is completely automated and features a flat-screen TV. You can use the airport toilets, shared with other passengers, which are right next to the capsules.

  Max Occupancy: 1 (1 Adults)

  • Desk
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Hypoallergenic
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Trash cans
  • Socket near the bed
  • Adapter
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Air purifiers
  • Single-room air conditioning for guest accommodation

Guest Reviews

• ANTONELLA (2/5): - Lo schermo non funzionava e non rendeva possibile la gestione interna della cabina. Per spegnere la luce ho dovuto contattare l'assistenza, ma non sono riusciti a risolvere il problema allo schermo. Di conseguenza, per tutta la notte abbiamo avuto il tettuccio aperto e lo schermo in panne. Esperienza terribile e stiamo ancora provando ad ottenere un rimborso. Expedia poco collaborativo.
• Ashley (4/5): Hard to find - I arrived early hours in the morning at 3am with no no instructions on where to find the pods or no signs up to where to go and not anything open to ask anyone spent 45 minutes walking around I did find a cafe that open up with with broken English she pointed me in the right direction. The touch screen was broken so could not turn the lights off and it was very very noisy cannot get any sleep
• Yasuhisa (2/5): - 正しいパスワードで解錠できなかった。
• Jessica (8/5): - Un po’ cara, ma molto comoda se non ci sono i mezzi
• Debra (6/5): - Very convenient location. It is located in the airport so it is noisy— to be expected. Contrary to advertising, there are no sheets. Just a torn rubber coated mattress.
• Antonia (2/5): Dont throw your money away - Dont bother wasting your money sleeping here. Neither the door or the window worked , texted them and they said there is nothing they can do and to send a complaint email but no one replied back. Hotel.com didn’t help with a refund either and told us to talk to the hotel. Trust me there would be no difference between sleeping on the floor in the airport or in this capsule.
• Baye (2/5): 0/5 Do not recommend - I could not even access the capsule. I spoke with the agent and she did not seem knowledgeable about the check in process because she kept trying to have me troubleshoot in ways that were not even possible with the system. She tried to change the check in phone number and it still did not work. Eventually, she told me to just "walk away and try again later". I ended up having to go to a totally different hotel. I contacted Hotels.com for a refund and it was denied because they state that the hotel doesn't have record of me calling them for assistance. I have now emailed the hotel with a screenshot of the WhatsApp phone call record. Hotels.com unhelpfully explained it was a nonrefundable reservation - but in that case I expect to be able to actually access the capsule. Save yourself the effort and lost money, pay a little more for a professional hotel near the airport, not the capsule.
• Verified traveler (2/5): Not recommend at all! - The hotel is self check in. No staff there. I encountered the password issues and the help desk hotline is not 24/7 that I only could stay in the airport without rest. I left message in the official website and no one answer yet. The check in time start at 8 pm, when I found there was no way I could sleep in the hotel it was too late for me to go back city to find the alternative!
• Verified traveler (4/5): - O ecrã no interior da cápsula estava avariado, não permitindo desligar as luzes no interior nem fechar o teto, tive que dormir com a luz ligada a noite toda e a ouvir todo o ruído no exterior à cápsula, tendo sido uma noite muito mal dormida.
• Dani (6/5): Practic but noisy - It's really practic and good idea this kind of places inside the airport, but in Malpensa is put in a wrong place: noisy, with people messing around during all the night, and also speaking close to your capsule and It's not insonoritzate. Positive thing, is to have a Whatsapp number to resolve your check-in problems.
• Leonardo (4/5): Utile se funzionasse - Non funzionava il touch screen interno quindi le poche ore di riposo sperate non sono arrivate perché con la il riflesso in faccia
• Francine (2/5): - As cápsulas não estão em funcionamento, em virtude da pandemia. Reservei, paguei e não usufruí.
• Verified traveler (4/5): Complicated check-in and noisy but decent sleep - You need your phone number to check-in through a screen... but it did not work! The "hotel" doesn't have after-hour customer service, so I ended up calling hotels.com which told me to use a different phone number (never heard before!) as a chek-in code. Why wasn't this included in the confermation email? Moreover: decent hotel pod in a noisy point at the airport (close to the bathroom), and no noise insulation.
• Verified traveler (10/5): - Comodissimo con un volo al mattino presto. La capsula é spazioso e il letto non é male
• Luis (2/5): PESIMA ELECCION - Fatal. Ubicación bulliciosa, fue imposible dormir. Calor excesivo dentro de la cápsula. No lo recomiendo a nadie.
• Giorgio (6/5): - I stayed twice in a few days. After the first visit I reported some issues. The main one being that the roof panel did not close when I selected that. This means the there was nothing to stop/reduce noise or shut out the light in the terminal building. I received no reply to my report and was allocated the same unit (number 3) the next time and no repairs had been made. There is no pillow just a slight rise in the mattress level where the head goes and I had to use a towel to sleep on. There are no covers and no control of the temperature which is the ambient temperature of the terminal building. I did not realise the Terminals were so far apart and required a bus transfer. There are no signs in the terminal to find the units and a check-out time of 08:00 is too early.
• Fredrick (8/5): convenient, inexpensive, basic accommodations - Great option for those with an early morning flight. Accommodations are minimal, but sufficient. Location was right next to a public toilet, so relatively convenient. Ear plugs recommended as you have the background airport noise. CHECK-IN was a bit cryptic. You'll need the phone number the reservation was booked with (without the country code, i.e. 10 digits for US numbers) and this will be your code for entry and exit. I had to try two "cabins" before I was able to Check-in, and the error messages were not very helpful. There is 24/7 phone support available (I got in without using that), so while I would recommend ZZZleepandGo in general, you need to be able/prepared to call phone support. [The airport has free wifi, so you can phone if your phone supports e.g., Skype or similar.]
• Marcia (6/5): Pack your pillow and blanket. - Wish there was a blanket!
• James (8/5): Very hard mattress and lack of pillow - The pillow was non existent and the ventilation was not good...warm temp
• Verified traveler (10/5): To save money if you travel solo or with close fi - Was last minute option and did work great

Photos