Kuromon Crystal Hotel

Location: Chuoku Nipponbashi 1-13-9, Osaka, jp

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Non-smoking throughout
• Concierge service
• Fire extinguishers
• Smoke alarms
• CCTV outside property
• 24-hour security
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Triple Room - Breakfast Included - Non-Smoking

  The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The triple room features air conditioning, an electric kettle, heating, a flat-screen TV, as well as a quiet street view. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Single Room - Breakfast Included - Non-Smoking

  The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room provides air conditioning, an electric kettle, heating, a flat-screen TV, as well as a quiet street view. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Double Room - Breakfast Included - Non-Smoking

  The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, an electric kettle, heating, a flat-screen TV, as well as a quiet street view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Double Room

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

• Twin Room - Non-Smoking

  The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, an electric kettle, heating, a flat-screen TV, as well as a quiet street view. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window

• Double Room - Non-Smoking

  The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, an electric kettle, heating, a flat-screen TV, as well as a quiet street view. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window

• Triple Room - Non-Smoking

  The triple room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The triple room features air conditioning, an electric kettle, heating, a flat-screen TV, as well as a quiet street view. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window

• Double Room with Spa Bath

  The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, an electric kettle, heating, a flat-screen TV, as well as a quiet street view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window

• Twin Room with Spa Bath

  The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, an electric kettle, heating, a flat-screen TV, as well as a quiet street view. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window

• Single Room - Non-Smoking

  The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room offers air conditioning, an electric kettle, heating, a flat-screen TV, as well as a quiet street view. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Double Room with Spa Bath - Breakfast Included

  The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, an electric kettle, heating, a flat-screen TV, as well as a quiet street view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Twin Room with Spa Bath - Breakfast Included

  The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, an electric kettle, heating, a flat-screen TV, as well as a quiet street view. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Twin Room - Non-Smoking - Breakfast Included

  The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Key card access

Guest Reviews

• Simone (10/5): -
• Kenneth (6/5): -
• Yuri (9/5): - A cama
• ELEK (8/5): -
• Nadine (4/5): -
• kiyoshi (9/5): -
• DUY (5/5): -
• KENJI (8/5): -
• Abrams (8/5): -
• baig (10/5): Overall good experience and fully recommend - Location, price and easy to check in. Breakfast time is as short and checkout time was too early ….
• Lovani (4/5): Não é ruim mas precisa haver recepção e está um pouco longe da estação - Quarto espaçoso Não tem recepção então na achei seguro !
• kazuya (8/5): -
• Anil (8/5): -
• HSIN CHE (10/5): - 床很好睡 開行李箱的空間有點少
• ryuga (8/5): -
• KANNA (9/5): -
• CHIE (10/5): また泊まってみたい！ - 黒門市場に近かったので散策出来ます。 フロントの人が1人やったから並んだ
• Arzu (10/5): - Konumu şahaneydi ve ön büro personeli çok güler yüzlü ve yardımcıydı.
• KAZUKI (10/5): -
• Juan Carlos (7/5): -
• masanori (7/5): -
• Estevan (8/5): Nice stay - Great staff Rooms are really small. Kind of uncomfortable when you’re traveling in couple with 2 big luggages
• Kelly (10/5): -
• Ching Yuan (8/5): -
• Ramzi (4/5): Questionably loses or sells your phone number — be careful - Great location near the market and a close walk to Dotonbori - Hotel seems to sell your data or have a leak somewhere as I received 3 messages on my phone number with AI generated images of fake people and with a link to pay the hotel fees ahead of time. Every one of those was a different and very questionable website. Contacted hotel and they said they’ve heard others complain recently and that I should raise it with Booking.com. I stay at dozens of hotels each year booked through Booking, never had this anywhere before. - Tiny room and badly arranged to the point where I could only open the luggage vertically and slide my hand in. Never had that even in Tokyo. - Check out is at 10 AM and there is an hourly fee after. I’ve also never seen a check out earlier than 11 AM so keep this in mind if you’re planning to have a calm stay in Osaka.
• Yi Hsin (8/5): -
• Dmytro (8/5): - Perfect location, good value for money, more spacious than other hotels in the same price range and very comfortable. Clean and quiet.
• Nixon (6/5): -
• Maryam (10/5): - They have very nice staff, they have a big and comfortable bathroom.
• HUIYING (10/5): - 离市场特别近吃的玩的应有尽有
• Juan (10/5): -
• Juan (10/5): - Great stay. Well located. Staff was friendly and helpful.
• YATING (8/5): 還算方便的住宿體驗 - 1. 地理位置很不錯，離地鐵不遠，黑門市場也在附近，對面還有一間711，整體來說很方便 2. 隔音還不錯，房間在電梯口附近原本以為會聽到房客頻繁走動的聲音，但是入住三天都很安靜 3. 雙人床床鋪很大（雖然是兩張單人床併在一起），硬度適中，躺起來還蠻舒適 4. 浴室乾濕分離，水壓也很剛好 5. 服務人員很友善 1. 房間清潔感覺沒有很確實，入住第一天發現浴室內有上一位客人使用過的OK蹦，第二天請飯店協助房間清潔，但是OK蹦依舊沒有被丟棄 2. 房間感覺比照片稍舊一些，可能因為入住樓層較低，拉開窗簾正對隔壁大樓的牆壁，所以感覺也比較昏暗一點 3. 雙人床是兩張單人床併在一起，中間會有明顯的床緣支架凸起來
• Yvan (8/5): Emplacement idéal - Emplacement idéal et personnel très accueillant. Literie très confortable, et grand lit, ce qui est assez rare au Japon. Décoration soignée. La salle du petit déjeuner est trop petite et, si on n'est pas adepte des petits déjeuners japonais, il y a un choix limité. Attention, aux étages inférieurs ( jusqu'au 4e) la vue est complètement bouchée par un immeuble qui est à quelques centimètres de la fenêtre.. Nous avons demandé à changer de chambre et la réceptionniste a tout de suite accepté, très aimablement.
• PO-HAO (6/5): 對清潔部分非常不滿意 - 櫃檯服務人員待人親切，耐心解釋飯店入住政策 單人房被分配到的房型應該是沒有重新裝修過的舊房型，舊不是大問題，但清潔部分非常不完善，床底下有前一位房客的垃圾（衛生紙包裝），冷氣還會一直飄落黑色霉塊，好奇用手機照冷氣內部大量黴菌沒有清潔⋯⋯
• saki (10/5): 値段もリーズナブルで過ごしやすいです - 立地の良さと お風呂とトイレが別 駅から近い コンビニが目の前にある 特にありません
• sayaka (8/5): - バス・トイレ別でバスルームがとても広くて使いやすかった。 駅から程よい距離でアクセスも楽でした。 3人で泊まりましたが、1人ソファベッドとかではなくてきちんとトリプルルームになっていて快適でした。 部屋の入口 入ってすぐに 1台ベッドが備わっていて、 出来れば少し距離を開けて欲しかったです。 アメニティがロビーの少し離れたところにあり、 それについての説明がフロントで詳しくなかったので、出来れば部屋において欲しかったです。
• Masamitsu (8/5): -
• KI YING (7/5): 鄰近黑門市場的酒店 - 地點很好，鄰近車站和黑門市場， 步行到心齋橋和道頓崛都不遠 房間有異味， 冷氣機設施陳舊
• asuka (4/5): まぁまぁ - お風呂とトイレが別なお部屋だった事 朝ご飯のメニューの少なさとバイキングゾーンがしっちゃかめっちゃかのぐちゃぐちゃのままだった。 トングが1つの料理に別のトングが入っていて味が混ざりこんでいた。
• SHIH HAO (10/5): 極佳的地理位置，又不至於吵鬧 -
• 秋紅 (7/5): 離黑門市場近 - 洗澡間乾淨 沒有人氣
• Bilguun (8/5): -
• Wei-chen (9/5): -
• Senel (8/5): - Location was exellent. No worries about what to eat cause Kuromon market was 2 mins away and many parts of the city was easily accessible with metro stations nearby. Our room was clean and spacious. The engine noise coming from the back street at night was a bit disturbing.
• Mohit (9/5): -
• Sven (7/5): -
• KENJI (9/5): -
• Wanping (8/5): -
• KENJI (8/5): -
• LEIRE (8/5): -
• yenikekaluva (9/5): -
• Dorother (7/5): - Blick auf die Wand da Gebäudes nebenan. Somit Null Blick und das Fenster blieb daher geschlossen. Unangenehm. Blick gegen Mauer
• Sarah Dorina (8/5): -
• Camila (9/5): - Bien Ubicado a 200-400 m de metro. A la entrada de Mercado Kuromon y muy cerca de Dotombori. Limpio. Desayuno adecuado No nos dejaron agua el 2do día
• Valentyn Galin (7/5): -
• Hiroshi (8/5): -
• チホウ (6/5): -
• MUTSUURA (9/5): -
• Yuchia (9/5): 大房間與浴室是絕佳賣點， 廁所馬桶是標準尺寸，不像其它連鎖飯店用的迷你馬桶。 浴缸更是可完全泡入的夢幻大尺寸 - 房間比附近同級旅館更大，浴室更是遠大於其它旅館。地點絕佳， 在黑門市場旁鬧中取靜， 一分鐘到日本橋地鐵九號口， 一分鐘到黑門市場， 七分鐘到道頓掘， 十分鐘多一點可達南海難波車站，途經千日前商店街， 道具街， 唐吉軻德， 551包子， 等各家名店。 無
• 謙志 (8/5): - カーテンは明るいすぎる
• David (7/5): -
• Nikoleta (9/5): Great for short visit to the city - Staff was amazing, location was also great lot of attractions are walking distance and metro very close to hotel, but still quiet, smoking area also infront of hotel
• Hikaru (7/5): -
• Maryia (10/5): -
• Montse (6/5): Hotel de paso - La ubicación era perfecta para visitar Osaka a pocos minutos del mercado de kuromon y a 10 minutos de dotonbori. Habían enseres de aseo personal en recepción y también habían dulces y demás que podías cogerlos gratuitamente. Te dan paraguas para la lluvia gratuitamente. Personal amable. La habitación pequeña, cama incómoda teníamos una habitación doble con cama de matrimonio y las camas eran dos individuales unidas, bastante incómodo. Solo te dan un agua de bienvenida. No entraron a limpiar la habitación en las 3 noches que nos alojamos y tampoco cambiaron las toallas. No tiene servicio para enviar maletas a tu otro alojamiento, te dan un QR de la empresa que está en la calle de atrás.
• Jan (8/5): Good hotel - Good hotel close to main shopping and restaurants. Metro station 5 min away. Hotel is small, in a quite street. Rooms are small and older, but clean. Check in was at 4pm (which is late) and check out at 10 am (which is too early), which is not standard compared to hotels worldwide. Breakfast was fine, but had only Japanese food available, and minimum fruits, vegetables.
• Yann (9/5): Très bonne adresse pour 1 nuit. - Emplacement proche des activités de la ville. Bon petit déjeuner Chambre légèrement étroite.
• Tu (9/5): Superb -
• Emilly (5/5): Passable -
• Hokin (8/5): Very good -
• Mandy (9/5): Outstanding location - Fabulous location and great hotel. We were very comfortable. Would definitely stay here again if we could get a good deal! No complaints
• Fearless45730979479 (2/5): Run! You personal belongings will be missing in this hotel rooms! - Warning! At this hotel, any time the cleaning staff enters a guest room (cleaning extra charge), guests’ belongings tend to go missing. Since there are no surveillance cameras inside the rooms, it becomes extremely difficult to gather evidence when guests’ personal items disappear. One guest even photographed the belongings before leaving the room, only to return and find everything gone. The cleaning staff are not skilled at cleaning but are quick to deny wrongdoing and act innocent. The woman with glasses and short hair is the hotel manager, Lee Kyung Sun, 李慶顺who consistently sides with the cleaners, denying all responsibility, twisting the truth, and showing no intention of apologizing or offering compensation. According to a hotel employee, the cleaning work has been outsourced to the Vietnamese team for two years and they only speak simple Japanese. The hotel is a branch and can file a complaint with the nearby headquarters Crystal EXE Nipponbashi Osaka. As for whether the cleaning team has caused customers to lose items, the employee avoided the topic. Guests had to call the police. When confronted, the manager even denied holding a managerial position and accused the guest of damaging the hotel’s reputation.She refused to respond, her face darkened, and she abruptly turned and walked away from the front desk—clearly evading responsibility. The police do not speak English and can only help by taking a statement. They generally advise guests to contact the booking platform for compensation. Visitors to Osaka are strongly advised to refuse room cleaning services and carry all valuables with them at all times. Do not leave any personal belongings exposed in the hotel room. This indicates that there have been cases of loss in this hotel. Legal action through a lawyer is an option, and you can also file a complaint with the Japan National Tourism Organization (JNTO). Finally，when the manager saw the police report receipt, she smiled, saying they have no shortage of guests and do not care about global exposure. Tourists staying at this hotel or dealing with the local police may find themselves facing differential treatment.
• LIM JUN (6/5): - 호텔깔끔하고, 조식 간단하고, 직원들 친절함. 가족여행으로 좋음, 일본시내 그리고 일본 특유의 작은 사이즈 방은 어쩔수 없음.
• Maria (9/5): Another enjoyable stay - The accessibility to several stations and shops. The manager, Ms. Yi also made our stay wonderful and very comfortable. They have to improve on their cleaning and enhance the selection of the breakfast menu.
• Yasir (5/5): Passable -
• Sakunee (8/5): Everything is under expectation. I like that the staff try to help us in every problems. - Breakfast so good, location so well(near 7-11), staff so nice. Nothing, I’m satisfied.
• Montana (8/5): Pleasant stay, great location - Staff very friendly, great location
• Maggie (5/5): Passable -
• Tamie (9/5): Perfect -
• Sasichanant (9/5): Good price and nice location. - Location is superb. Good price. None
• Amelie (10/5): Exceptional -
• Vinod (7/5): Good - Location and easy access to metro Definitely need storage space .
• T (8/5): 1st time in Osaka - The location, conveniently close to the Kuromon market and to Nipombashi train station. The staff was helpful and friendly. The fridge doesn't work.
• Khalifa (8/5): Very good -
• Guido (7/5): Great location, decent hotel - Perfect location: 101 shops, bars and restaurants within minutes, 7/11 across, subway 3 minutes! Rooms are ok for solo travellers like me, but I wouldnt wanna stay there with my wife. Bathroom and bedding is good too! Wifi was sometimes not good enough for video. Also, the breakfast is very poor, but with 101 options on your door step, who cares?!
• Alison (10/5): - Fantastic location. Quiet. Helpful staff. Rooms are small.
• Alexei (4/5): Not a 3 star hotel...2 max! Would never stay again. - Location Advertised queen bed was not a queen but two twins next to each other. Bathroom absolutely stank of sewage.
• Rosalind (10/5): Value for money and closeness to Nipponbashi train station. - I was going on an early one day tour so the position of the hotel was perfect. A very comfortable bed as well and a bath. Nil
• Tsun (8/5): generally that was fairly good - The check in check out procedures are simple and fast A bit far from the train stop but generally overall that was fairly good.
• Aleksandra (10/5): Exceptional -
• Otto (9/5): Superb - Bathroom was a bit dirty, kinda looked like mold but not sure.
• Finn (10/5): Exceptional -
• Monadur (9/5): Superb - Room spacious and cery clean with confortable big beds. Reception staff was very helpfull and there was a candy bar with some free snacks and complementary pijamas Location was great 2 minutes from Kuromon market and good conection to the main spots Room walls are a little think so if someone screams on the floor you will heard it (is however not the fault of the hotel) Fridge was sometimes a little noisy
• Fatih (5/5): Passable - The location was nice, next to Dotonbori. The rooms did not seem to be cleaned properly. The floor carpet and the curtains were stained and the tv remote was very dirty. There was also a lot of noise from inside and outside the hotel.
• Phuong (7/5): Good -
• Lee (8/5): Overall is a good experience and I do enjoy the stay. - Location is good. And very near to tourists attractions within walking distance. 🤗 The cleaning part needs to be request and require payment every time you needed room to be clean.
• Peerapong (3/5): Must inform guest that hotel had construction - Staff kind Noisy that time I stay hotel construction at lately night cannot sleep
• Jen (9/5): Superb -
• Moneta (9/5): Superb -

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