Aqua Mount Hotel Thermal Spa Hot Spring

Location: Cumhuriyet Mah. Millipark Cd. No. 231-A, Guzelcamli, Kusadasi, Aydin, 09430, Kusadasi, TR

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - Anytime

Check-out: 11:00 AM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Full-service spa
• Fitness facilities
• Express check-out
• Free beach shuttle
• Free WiFi
• Swimming pool
• 24-hour front desk
• Garden
• Luggage storage
• Express check-in/check-out
• Sauna
• Designated smoking area
• Concierge service
• Outdoor pool - seasonal
• Steam room
• Elevator
• Fitness facilities
• Gift shops or newsstand
• Shopping on site
• Multilingual staff
• Free newspapers in lobby
• Porter/bellhop
• Express check-out
• Full-service spa
• Express check-in
• Pool umbrellas
• Grocery/convenience store
• Tours/ticket assistance
• Free reception
• Snack bar/deli
• Parking (limited spaces)
• Free self parking
• Free valet parking
• Rooftop terrace
• Airport transportation - pickup (surcharge)
• Free beach shuttle
• Beach umbrellas
• Free pool cabanas
• Beach sun loungers
• Pool sun loungers
• Free long-term parking
• Beach towels
• Ballroom
• Banquet hall
• Reception hall

Rooms Available

• Family Room

  3 King Beds and 2 Double Sofa Beds

  Soundproofed room

  
  

  Layout - Bedroom and living room

  Internet - Free WiFi

  Entertainment - LED television with satellite channels

  Food & Drink - 24-hour room service and minibar (fees may apply)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Shower, slippers, and a hair dryer

  Practical - Laptop-compatible safe and phone

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Slippers
  • Satellite channels
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided

• Executive Suite, Jetted Tub

  1 King Bed and 1 Double Sofa Bed

  614 sq feet

  
  

  Layout - Bedroom and living room

  Internet - Free WiFi

  Entertainment - LED television with satellite channels

  Food & Drink - 24-hour room service and minibar (fees may apply)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Jetted bathtub and slippers

  Practical - Laptop-compatible safe and phone; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Slippers
  • Satellite channels
  • Wheelchair accessible
  • Daily housekeeping
  • Jetted bathtub
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Free WiFi
  • Room and bed type depend on availability check-in
  • Free cribs/infant beds
  • Bedsheets provided

• Superior Double Room

  1 King Bed

  323 sq feet

  
  

  Internet - Free WiFi

  Entertainment - LED television with satellite channels

  Food & Drink - 24-hour room service and minibar (fees may apply)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Shower, slippers, and a hair dryer

  Practical - Laptop-compatible safe and phone; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Slippers
  • Satellite channels
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Free WiFi
  • Room and bed type depend on availability check-in
  • Free cribs/infant beds
  • Bedsheets provided

Guest Reviews

• Zafer (10/5): -
• Selen (10/5): -
• Tufan (10/5): -
• Tufan (10/5): -
• Ayhan (6/5): Es war ok - Gute Zimmer und sauber Das Beide Aussenpolls komplett abgerissen waren und man es nicht nutzen konnte Baustelle vor dem Hotel und sehr laut und rücksichtslos.
• Emel (9/5): Wellness hotel - Ich hatte ein tolles Superior-Zimmer mit einem grandiosen Blick – sowohl aufs Meer als auch auf die Berge. Das Zimmer war absolut sauber, und das war mir besonders wichtig. Der Zimmerservice hat außer der Mini bar Aufstockung mir noch einen kleinen Obstteller da gelassen. Ich hatte zudem einen Balkon, und die Klimaanlage konnte auch heizen – das hat mich sehr gefreut, vor allem weil es ein Thermalbad gibt, und ich so im Zimmer nicht gefroren habe. Das Essen war wirklich lecker und reichlich. Auf Nachfrage auf ein late checkout wurde meine checkout Zeit auf 15 uhr erweitert!Richtig toller Service, danke. Einzig der Spa-Bereich müsste noch etwas renoviert werden, da waren ein paar Duschköpfe defekt. Außerdem gibt es keinen getrennten Herren Damen spa bereich. Es gibt bestimmte zeiten am Tag an denen nur Frauen Eintritt haben, da sollte man nach den genauen Zeiten nachfragen. Am Samstagabend gab es noch schöne live Musik im Café mit richtig guten Musikern. Insgesamt war es ein großartiger Aufenthalt! Im Spa und Thermal bereich müsste man einige duschköpfe reparieren.
• Reinhard (6/5): OK, mit Verbesserungspotential. - Die Speisen waren gut doch etwas zu kalt. Der allgemeine Pflegezustand der Anlage.
• Bitca (4/5): Dezamagitor -
• Роlina (6/5): Примите меры!!!!!! - Понравилось наличие термального комплекса и вкусная еда. Несмотря на неудобства, я планирую приехать еще раз. Очень надеюсь что руководство примет меры. Первое что встретило в холле отеля это кошачье 💩. Как потом выяснилось кошек в отеле много. Это не 5 звезд, которые заявлены. Это тройка. Номер уставший. Розетки сломаны, торчат провода. В ванной ржавчина. Замок в номере, видимо был заменен, что сделано ужасно грубо. Ребенок повредил руку, а я порвала одежду, когда несколько раз зацепилась. Нелюбезный персонал на ресепшене. Приятными были только несколько официантов и горничные. Особенно хамски вели себя барышни обслуживающие термальный комплекс. Время работы комплекса еще не закончено, а они демонстративно машут швабрами-мол, уходите. Еда вкусная, но в ней попадались длинные черные волосы. В описании отеля указана информация про трансфер, но отель не отвечает на сообщения в переписке, и как его заказать непонятно. В Бассейне сломаны перила и торчат острые штыри. Прямо больно и страшно. Крайне неприятно видеть отдыхающих, купающихся прямо в обуви в бассейне. За этим никто не следит.
• SJ0000 (8/5): Great thermal pools - The thermal.pools were great. Lovely tranquil atmosphere. We booked a massage which was very good. The day we left, 23rd October, many facilities were being closed down for the season.The beach area had already closed. We were not aware this would be the case.
• Sarah (10/5): De merveilleux souvenirs - Chambre spacieuse, propreté impeccable, personnel agréable et réactif, repas variés et buffet (matin, midi et soir) très bons, piscines thermales incroyables, spectacles le soir pour les enfants, coin jeu pour les enfants, bref de superbes vacances 💕 Rien, tout était au top Peut être juste manque un petit coin piscine avec jeu pour les enfants mais rien de grave
• Güler (4/5): -
• Sunaj (7/5): Könnte viel besser mit der Ausstattung sein …allgemein Ordnung - 3xmahlzeiten , wlan, personel Ging noch nicht das beste aber immer hin , Im Bade Zimmer Steckdose hing raus , Bodenleiste beim Eingang hing raus , Im Bade Zimmer sehr starker Wasser druck Dusch Kabine wobei alles raus spritzte nicht dicht …
• Güler (4/5): -
• Ardit (8/5): Very good - The hotel is famous for its thermal baths. Both indoor and outdoor pools were very nice. The food at the restaurant was quite a lot but the quality not the best you can eat. Our room was a Suite with Jacuzzi but suddenly the jakuzzi wasn't working. They brought a technician but still we couldn't use it. There was only a wc inside the master bedroom and the other person who is sleeping in the living room should also come to this wc which was not so comfortable and no privacy.
• Laura (6/5): Pleasant - Hotel and outdoor pools were nice, plenty of choice for buffet dinner and breakfast. Reception staff very nice and helpful. Nice beach club but should not be described at beachfront was 7-8 min drive to the beach. Unfortunately on arrival bedroom floor had not been cleaned, food and footprints. For a 5 star hotel I would not expect this or the holes in the pillow case. Fly screen on the balcony impossible to open and close. The indoor pool had broken tiles on the steps into the water which is dangerous.
• Bahri (7/5): Good -
• Imran (10/5): Comfortable and relaxing for a night break to recharge batteries - Spacious and clean Nothing
• Natalia (8/5): Everything was good except the constant noise from the heating / aircon system -
• Pouriya (8/5): Very good -
• Veselin (8/5): Very good -
• George (8/5): Very good -
• Ümit (10/5): Exceptional -
• Hatoqwai (7/5): Good - The hotel is fairly new and modern however the location is pretty remote. It’s not the property per say, when it came to food I feel like there weren’t that many option to pick from the buffet. As a person who cannot have tomatoes all the dishes included tomatoes, whether it sauce or paste or actually chunky tomatoes. And for breakfast the only option where eggs or cold cuts, again as a person who doesn’t eat eggs or cold cuts ( due to health reasons btw) that didn’t leave me much to eat. Usually in 5 star all inclusive hotels the buffet holds a variety of options at least that’s what I’m used to. There should be a bit of consideration to what people are able to eat and not eat.
• Mikhail (3/5): Never again, double check the reviews / location on multiple sources - Hotel provided thermal pools. Rooms are refreshed and match photos provided on booking. We have been offered another room (upgrade) timely, once we revealed problems with air conditioner. Initially booked hotel for 2 weeks, but we moved out less than in one day. As many people, paid for good pictures at "discounted" price. We've been travelling with baby and description below related to my humble opinion. Hotel location on Booking.com and actual location doesn't match. Please check google maps for better understanding. It is located on high-way, 4 km form the City/Beach. Beside that, we got many other issues. Hotel doesn't offer baby bath, instead of the mattress for baby bed we were offered to use duvet cover. Food variety is poor, for breakfast you have only 4 hot positions (on photo), beside that you need to be picky - take something without flies on it (on photo) or choose non-rotten tomato (on photo). For drink you can get Fuzzy drinks and water in glass/cap. Fresh Juice / Turkish coffee / Core coffee / can drinks /Bottled water (!!!) are not included in All-inclusive program and you need to additionally pay for it. Garden mentioned in the hotel description is ~30 m^2 (on photo), you can literally walk around whole hotel's territory in 1-2 minutes. Since hotel is located on highway, you have no space to walk around and you are locked in with thermal pools or your room. Hotel stuff doesn't speak English (only 1-2 persons). I had a big problem with refund. Instead of 12 nights paid initially they offered 9 nights refund for the horrible experience mentioned above. It took 43 days to get the refund from Booking directly (full amount minus cancellation fee).
• Mohammad (6/5): Pleasant -
• Nigel (10/5): Exceptional - The hotel is modern and is a good 5 *. The food was well prepared and tasty. It was very good value for money. The only extra you pay for is the alcoholic drinks. Despite being the only English family there the entertainment and bar staff worked really hard to make it an enjoyable break for our 14year old grandson and I cannot thank them enough. Fun, games and colourful cocktails kept him entertained day and night. All the staff were very friendly. Miles out of kusadasi, but that is reflected in the price.
• Hisik (9/5): Superb -
• Anonymous (6/5): 3/4 star, not the fanciest or fun hotel. Its okay. - It was nice in decor, pool was okay. Meals were average Not the best location, many drinks not included in all inclusive. The thermal pool looked dirty and not at all like it would cure anything. Lots of family with screaming kids- beware it attacks that type of family. Not the most elegant or fancy place. Very average and less than what it shows. Definitely not 5 stars, maybbbeee 4 star.
• Tatiana (9/5): Superb -
• Travel (8/5): Hotel is okay. Other than the flies over the food, it is fine and has a modern look. - Had several rooms in this hotel (June 21-23, 2023) The hotel is well kept, clean rooms, has thermal pool and other pools. Very limited English. Somehow difficult to communicate with hotel reception employes. Lots of flies and insects flying over the buffet food in the restaurant. The hotel is far away from Kusadasi city center (45 minute to 1 hour drive). There is a public bus, shuttle (about $1 US dollar each way, but no air-conditioning and is full of people, you may have to travel standing up, since it seems to be very busy at all times.
• Camelia (10/5): would book again and again! - everything was spot on! the breakfast could have done with some more diversity, but other than that, all was amazing! cannot describe in words how nice all the staff is! thank you for having us❤️
• Nada (9/5): Superb -
• Arzu (8/5): Very good -
• Nataša (10/5): Exceptional - Everything was perfect. I recommend Aksu hotel.
• Ilias (10/5): Exceptional - very nice spa hot water and was big
• Verified traveler (4/5): - Sehr schlechte Thermal Bereich, Sauberkeit, Sauna Funktioniert nicht, Personal konnte nicht abhilfe schaffen.
• Hasan (6/5): - odalara bornoz koymamislardi. istememize ragmen bornoz olmadigini soylediler. israrlardan sonra odamiza birakmislar. cocuk icin zaten yoktu ve yemekler 5 yildizli bir otel icin vasatti
• Mehmet (2/5): - Gidilecek en kotu termal yemek personel Restauran çok ufak
• Christa (4/5): Forget this hotel - only chinese people, you may have the feeling that you are in China each day 5-7 new busses arrived We had the feeling we are living in a shoppingmall. nd the female manager of the hotel who was speaking the German language was very unfriendly to us. And the hotel had sunbeds at the seaside and also the man at the beach was very unfriendly to us. At the end we hated this hotel. And breakfast was also bad.!!
• Verified traveler (8/5): - Die Lage vom Hotel zum Nationalpark war die Grundvoraussetzung. Das Hotel ist sehr modern und sieht von außen aus, wie ein Luxus-Schiff. Personal war stets freundlich, jedoch war eine Miarbeiter (Frau Züleyha) überaus freundlich und hilfsbereit. Die Köche kochen jeden Tag etwas neues aus der türkischen Vielfalt. Mir hat es noch in keinem Hotel etwas besser geschmeckt, wie in diesem. Alles was man braucht, war im Hotel vorhanden und sogar Shishas. Zum eigenen Strand kommt man per Shuttle Bus lediglich 5 min. entfernt und ist kilometerlang. Man wird nicht erdrückt und kann in Ruhe liegen und schwimmen. Einziges Manko war die Sauberkeit. Die zimmer wurden meines Erachtens nur kurz drüber gewicht und häufig fehlten shampoo und Suschgel. Die Geschirr Teller waren immer etwas verschmiert, obwohl sie gereinigt wurden. Das hat manchmal leider einen den Appetit verdorben. Wenn die kleinen Mängel behoben werden, würde ich in Kusadasu Güzelcamli nur noch dieses Hotel buchen. Vielen Dank für den tollen Aufenthalt.
• Ali (4/5): Extremely dirty!!! - The room was very dirty, we were moved to different room and that room was also dirty, there was blood stains on towels, sheet and chair. Bathroom was wet with feses stain on the toilet. Rooms do not get cleaned everyday. Food was avarage. Defenitly not 5 star!!
• Verified traveler (2/5): - I founded the hotel quite embarassing. Nobody could speak english. The reception was often empty and, if not, useless for non turkish speaking. We had a black out in our room at 11 pm that couldn’t be fixed up: from a so called 5 stars hotel I expect to be upgrated for the inconvenience. Not at all, they moved us into a smoking room and I had to struggle to obtaine a non smoking. Again what do you expect from a 5 stars as bath supplies? 2 small bottles of shampoo....and that’s all.
• Hasan (8/5): Genel anlamda iyi - Havuz temizliği ve kapalı havuzda olan koku dışında iyi
• OKKES (6/5): - Daha iyi olabilirdi. ortalamanın bir tık altında.
• Naim (6/5): Vasat bir otel - Konumumdan dolayı tercih ettiğim hotel daha yeni inşa edilmiş olmasına rağmen birçok bakımdan hayal kırıklığı oldu
• ruhi (6/5): Doğru konsept ama eksikler düzeltilmeli - Kasım sonu aralık başı hafta sonu 2 gece konakladık. Kadın , erkek ayrı termal havuz ve spa imkanları ile güzel düşünülmüş. Ancak eksikler fazla. Odalar ve banyo geniş, temiz, yataklar rahat . Oda manzarası güzel. Geniş güzel bir lobi var. Ancak otel dış kapısı her açılışında içeriye soğuk giriyor, rahat oturmak mümkün değil. Döner yada çift kapı yapılmalı yada hava perdesi çalıştırılmalı. Restoran küçük kalmış . Cumartesi akşamı ve pazar sabahı otel dolu olunca yer sorunu oldu. Halen çatıdaki alakart restoran çalıştırılamamış. Oda kapıları yapılış tarzı görüntü olarak güzel ancak yan odanın kapısının her açılış ve kapanışı diğer odayı rahatsız ediyor. Hemen bütün YP termal otellerdeki ücretsiz 5 çayı uygulaması burada bizim geldiğimiz gün başlamış. Eksi 1 deki yüzme havuzu çok güzel. Ancak havlu almak için bir kat yukarı lobiye termal bölüme çıkmanız gerekiyor. Eksi 1 deki hamam ve diğer tesisler henüz açılmamış. Termal havuzlar temiz, yeterli, fakat wc ihtiyacı için dışarıya çıkmanız gerekiyor. İçeride sadece bir adet engelli tuvaleti var. Buradaki duşlarda şampuan yok. Bone takılması zorunlu deniliyor ama hiç denetim yok erkek bölümünde bone takan da yok. Restoranda yemekler yeterli, ama çok daha iyi olabilir. Gerek çeşit gerekse kalite olarak eksikler var. Cuma akşamı soğuklar bölümünde birçok ürün bayattı. Hiç istemediğim halde tabakta bıraktım. İki çeşit çorba olması güzel , tatlı bölümü de fena değildi. Otele ilk gelişteki karşılama görevlisi bayana teşekkür ederiz.
• Verified traveler (6/5): Keine Entspannung - Von außen mach das Hotel einen recht guten Eindruck. Wir hatten ein Standard Zimmer, es war ganz ok, aber wenn man rausschaut schaut man auf eine triste Gegend und wirklich 20m vor einem werden Wohnhäuser gebaut, nicht schön. Die Zimmertür hatte eine vier bis fünf Zentimeter Abstand zum Fußboden, man konnte alles hören was draußen auf dem Flur gesprochen oder passiert ist und das war wirklich traurig, somit Privatsphäre, falsche Adresse. Der SPA Bereich war auch nicht so toll, sehr einfach und kein schöner Geruch, das Personal war gut aber alles andere nicht, wenn man aus der Sauner, Dampfbad oder aus dem Hamman kommt, gibt es eine liege Platz zum entspannen, aber dort war es so Laut, also von Entspannung keine Rede. Im großen und Ganzen, wenn ihr wirklich nach Erholung sucht, ist das die falsche Adresse und der Preis ist viel zu hoch. Lieber nach Alternativen Ausschau halten.
• Hassan (10/5): - Alles war super
• Kuddel (6/5): - Es ist ein neues und ziemlich gutes Hotel. Die Zimmer sind sauber und die Klimaanlage funktioniert gut. Thermalbereich ist leider für Damen und Herren getrennt. Das Thermalwasser in einem der Becken war so heiß dass man nicht hinein gehen konnte. Die Temperatur des Wassers wird leider nicht geregelt.
• Marcel (10/5): Zum Erholen Top - Hübsches Hotel an der Hauptstraße. Man wird stets mit lächeln emfangen. Es ist sehr sauber was einem ein gutes Gefühl gibt. Man sollte sich vielleicht Gedanken machen welches Zimmer man möchte aufgrund der Hauptstraße unmittelbar davor. Wer Erholung möchte wird es hier bekommen😉
• Nezahat (8/5): Çok iyi - Otel temiz personel hizmeti çok iyi yemekler gayet başarılı bölgesi biraz denize uzak ama otel havuzları yeterince var süperdi memnun kaldık
• Verified traveler (10/5): Moderner repräsentativer Hotelkomplex - Besonders erwähnenswert war das reichhaltige Abendessen mit lokaler und italienischer Küche. Auch Softgetränke waren enthalten. Sehr gerne wieder, v.a. die Lasagne war top.
• Derya (6/5): Modernes Hotel mit leider schlechtem Service - Moderne Ausstattung und komfortable Zimmer, wenig Möglichkeiten im Hotel selbst, sehr nettes Empfangspersonal. Jedoch ist die Küche bezüglich dem Personal sehr schwach. Nicht ausreichende Sitzplätze zum Essen. Wurden zu fremden Leuten an den Tisch gesetzt. Lange Schlangen an der Theke wenn man zur Öffnungszeit des Restaurants kommt. Tische wurden nach dem Abräumen nicht gesäubert und auch nicht mit Besteck versehen, sodass man erst Besteck suchen musste. Das Essen an sich war in Ordnung. Frühstück hätte etwas mehr Auswahl beinhalten sollen wie Spiegeleier oder Rührei. Einer der Chefs im Restaurant ebenfalls sehr unfreundlich. Das Personal ist einfach zu wenig gewesen.
• Algo (6/5): - Hotel liegt an einer stark frequentierten Straße. Am Pool gibt es zu wenig Sonnenschirme. Service muss verbessert werden...
• christine (10/5): - Nice clean hotel- great value.

Photos