Hotel Ostria
Location: Cinema Rd, Surat, GJ, 395008, Surat, IN
Star Rating: 3 Stars
Property Type: Hotels
About this Property
24-Hour Room Service
Enjoy the convenience of our round-the-clock room service, ensuring you have everything you need at any time of day.
Conference Facilities
Host your event in style at our 700 square feet conference space, perfect for meetings or celebrations.
Complimentary Amenities
Stay connected with free Wi-Fi, relax with cable TV on LED televisions, and enjoy a refreshing shower with complimentary toiletries and slippers provided.
Explore the historic sites near Hotel Ostria in Surat. Book now for a seamless blend of convenience and comfort.
Important Information
Policies
Check-in: 10:00 AM - 01:00 PM
Check-out: 01:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Elevator
- Conference space
- Safe-deposit box at front desk
- Free newspapers in lobby
- Smoke-free property
- Free self parking
- Banquet hall
Rooms Available
-
Deluxe Single Room
1 King Bed
350 sq feet
Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - 24-hour room service and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Free international calls, safe, and window screens; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Private bathroom
- Slippers
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Window screens
- Electrical adapters/chargers
-
Executive Double Room
2 Double Beds
350 sq feet
Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - 24-hour room service and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Free international calls, safe, and window screens; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Private bathroom
- Slippers
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Window screens
- Electrical adapters/chargers
Guest Reviews
- Khambati (7/5): Great stay but keep an eye out for the minor details - It was spacious and clean, in a great location for me, I didn’t like how in booking it says free breakfast and when I reach they said I had to pay, also I had to pay in cash at the hotel, even though I was supposed to pay with card
- Abduttayyib (1/5): Bad -
- Abha (7/5): Dont judge book by Cover - Building is old and rustic from outside but the hotel runs on two floors -5th & 6th with good lift facility and the hotel rooms get ful marks for cleaniless. we got two rooms one on each floor and they were decent , may be I felt prices are tad expensive based on locality and facilities, I travel a lot domestic across India. Again, cleanliness is best part and toilets/AC were functioning. Staff /receptions were not bad peoplpe but I recommend them that they could learn a bit about politeness and in tone when talking to clients, may be its just cultural thing. They were not goons or bad in behaviour but they felt bit untravelled to understand how rest of hotel & hospitality industry works to meet client expectations as they create the first impression of the propertly because client meets them first, but must say they were well dressed and not shady. Staff had to keep one room reserved for hotel owner and wont provide you even if it meets your requirement and ask you to take room on another floor, we were a fmialy but had to split on two floors.. I was shocked that hotel owner himself has asked for that to ignore his customers over his own personal selfish preference. Thats a huge let down in my view and speaks tons about the guy owning that property :O
- Meena (9/5): Superb - Only the room was very spacious..and i always stay there..and the cleaness As i have book the room on booking..then they make u wait till noon to get the room
- Ade (8/5): Very good -
- Dawood (7/5): Good -
- Meena (8/5): Very good - Cleanliness Fast breakfast
- Malek (9/5): Superb -
- Malek (9/5): Superb -
- Drwalujkar (9/5): Superb - Spacious rooms.clean and well maintained Room. For food room service is there.Delicious food
- Dawood (7/5): Good -
- Prasad (1/5): Bad -
- Naqiya (8/5): Very good -
- D (8/5): Very good - Good customer service Need good and clean Breakfast area
- Tiwari (3/5): Poor - Staff behaviour. Room condition not same as shown in picture. Nothing is provided except the towel. Bed sheet & blanket cover dirty. The wall's paint condition was very poor. Staff forced me to pay cash for dinner they provided from outside.
- Shabbir (7/5): Good -
- Ashvin (8/5): Very good -
- Shah (1/5): Bad -
- T (10/5): Exceptional -
- Mariano (7/5): Good -
- Mandeep (7/5): Good -
- Jacob (6/5): Arrogant staff - Tidy., Cleanish. Laundry service decent Staff didn't offer me change, when I asked about change they said I should give it to them as a tip. I declined. Later I was ignored while that staff member was unoccupied.
- Aniket (7/5): Good -
- Brijesh (10/5): Excellent - Overall excellent experience room was clean size of room is big & comfortable staff also very Cooperative always ready for help
- Anoop (10/5): Exceptional -
- Ekta (9/5): Good place for stay in surat - I liked the facilities, cleanliness and comfort level. The food was amazing. Location and clarity about charges especially late check out
- K (5/5): No hot waywr - Room was nice Water was cold!!! Wifi non existant...doesnt accept american or foriegn credit cards!!!!!
- Nafisa (7/5): Good safe hotel. - Value for money. Convenient location. Bathroom doormats can be changed, they were too old.
- Nafisa (7/5): Good safe hotel - Value for money Door closers on bathroom doors were inconvenient.
- National (9/5): Superb -
- Siddhesh (3/5): Poor - Bed was comfortable. 1)Intercome was not working. 2)first aid box was not available 3) did not provide Advance payment receipt .
- Vinay (8/5): Very good -
- Manonmani (8/5): Entry to building gives a bad impression. But inside hotel is good - Snacks tea and coffee given to room were good
- Jayprakash (1/5): Bad -
- National (8/5): Very good -
- National (8/5): Very good -
- Ashish (8/5): Very good -
- Aditya (8/5): Very good -
- Musa (8/5): Very good -
- Ayush (10/5): Exceptional -
- Jaiswal (7/5): Good -
- Zhang (1/5): Bad - directly in my face, the owner calmly said the rooms are only for the local Indians, I’ve been to some places in this world, but this one was exceptional👎
- National (9/5): Superb -
- Verified traveler (2/5): - No hot water for shower for 4 days they can’t fix problem
Photos
