Cicilia Saigon Center
Location: 12D Cach Mang Thang Tam, Ben Thanh ward, Ho Chi Minh City, vn
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Experience a stay at Cicilia Saigon Hotels & Spa, offering air-conditioned rooms with modern amenities like a flat-screen TV and a private bathroom. Enjoy the comfort of bed linen and towels provided in every room.
Convenient Services
Benefit from concierge services, a tour desk, and a 24-hour front desk for all your needs. The hotel also offers room service, currency exchange, and luggage storage for a hassle-free stay.
Prime Location
Located in the heart of Ho Chi Minh City, our hotel is within walking distance to popular attractions like Ben Thanh Street Food Market and Tao Dan Park. Explore the city with ease, knowing the airport is just 6 km away.
Book now for an unforgettable experience at Cicilia Saigon Hotels & Spa.
Important Information
As per Vietnamese law and regulations, foreign guests who wish to share a room with a local are required to provide a proof of marriage. Should they not be able to provide one, a second room must be booked. Otherwise, the property reserves the right to reject the booking.
Guests are required to show the same photo identification and credit card used to make booking upon check-in. The name on the credit card used for the booking must correspond to the guest staying at the property. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Car hire
- Massage services
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Concierge service
- Kid meals
- Fruits
- Spa/wellness center services
- Beauty Services
- Fire extinguishers
- Smoke alarms
- 24-hour security
- Security alarm
- Key card access
- Happy hour
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Vegetarian menu options available
Rooms Available
-
Premium Deluxe Double with Balcony
1 Queen Bed
237-sq-foot room, balcony with city views
Internet - Free WiFi
Entertainment - 42-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Free tea bags/instant coffee
- Electrical adapters/chargers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Gold King
1 King Bed
409-sq-foot room, balcony with city views
Internet - Free WiFi
Entertainment - 42-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- No cribs (infant beds)
- Free tea bags/instant coffee
- Electrical adapters/chargers
- Bed sheets not available
-
Deluxe Double with Window
This double room features air conditioning and mini-bar. DOUBLE BED: two twin-size beds can be combined to create one double bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
-
Premium Deluxe Double City View
This suite features a balcony, air conditioning and electric kettle.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
-
Premium Deluxe with Balcony
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV, a private entrance, a mini-bar, a wardrobe as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
-
Studio Suite Bathtub City View
Featuring a private entrance, this air-conditioned suite is consisted of of 1 bedroom and 1 bathroom with a bath and a shower. The suite offers a flat-screen TV, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
-
Superior Double Room City View
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV, a private entrance, a mini-bar, a wardrobe as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
-
Family Room
This double room has a bathrobe, electric kettle and seating area.
Max Occupancy: 5 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
-
Premier Deluxe Suite Without Window
Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The twin/double room provides air conditioning, a private entrance, a minibar, a wardrobe and a flat-screen TV.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Accessible by lift
- Key card access
-
Penthouse Two-Bedroom City View
This suite features a balcony, air conditioning and electric kettle.
Max Occupancy: 5 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
-
Deluxe Twin with Window
This twin room features air conditioning, mini-bar and bathrobe.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
-
Gold King with Park View
This double room has a round bed, air conditioning and private bathroom.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
-
Signature Double or Twin City View
This suite has a bathrobe, electric kettle and private entrance. TWIN: two twin-size beds separately. DOUBLE: two twin-size beds can be combined to create one double bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
-
Studio Suite Bathtub without window
Providing free toiletries and bathrobes, this studio includes a private bathroom with a bath, a shower and a bidet. The studio provides air conditioning, a private entrance, a mini-bar, a wardrobe, as well as a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
Guest Reviews
- Calvin (5/5): Comfotable, serviceable stay. Quality of the room itself not what we were expecting. - Location, comfortable bed and pillows, the balcony/patio Cleanliness was not up to our expectations, photos online were misleading of the actual state of the room.
- R70IRelaineh (2/5): Worst Hotel ever - Visited the Cicilia Saigon Centre as our last stop travelling in Vietnam. When you walk through the doors the hotel seems very good, nice decor, however after the first impression it’s downhill all the way. Given our first room which was on a corner, extremely small, had been travelling since 3am and was shattered had to wait until 1:30 to access the room. The room was extremely small and could only get in and out at one side! The curtains were hanging down from the track on one side, it was definitely not the cleanest either but the bed was clean (thank goodness) We tried to get some rest but there were other guests children shouting and screaming constantly slamming doors. We left it for half an hour then had to go down to complain and the staff had a word with them but unfortunately it continued for another hour and in the end asked to move rooms due to the noise and standard of the room! The reception staff were fantastic and was very accommodating and they moved us to a temporary quiet room for one night before being given an upgrade to a superior room which was permanent from our second day. The hotel seems to cater for Indian guests first and foremost , breakfast is very poor, the rooms are dated and not the cleanest to be honest very poor standard of accommodation! Definitely and wholeheartedly WOULD NOT RECOMMEND THIS HOTEL. However, I can’t praise the reception staff enough for their kindness and understanding and in particular Vinh who sorted our issue with empathy and understanding so a big shout out to them. Thank you. 🥰🥰
- Trieu Anh (10/5): -
- johntK5323EG (10/5): Trip - Easy stay, free breakfast! Would come again
- Otto Zell (8/5): - Die Lage war ganz ok, man kann den Markt und das Zentrum zu Fuss erreichen. Das Gym ist schlecht ausgestattet und wurde während meines Besuches auch als Abstellkammer benutzt.
- yogsont (4/5): Not satisfy with this hotel accommodation- booked 5 Suites for 16 people - We booked 5 Suits for 16 people, but they did not provide an extra bed for one room, even though we requested it *and we already paid for it. Additionally, hotel staff were not friendly and seemed rude to customers. But the best thing was, hotel was aligned with an Indian restaurant, that was great.
- Jean Pierre (7/5): - Quite close to Ben Thanh market and other attractions Next to busy and noisy street
- warwickh642 (8/5): Good but could be better - The room was spacious, functional and comfortable, although it would have been better if there were bag stands so that cases could be placed on them for easier access to clothing, also the shower had a main shower head that had a light flow but only luke warm water coming out of it, but the hand held on had strong flow and hot water and could not be secured into one spot without working loose, I suggest that this be reversed, also the bar fridge would not keep anything cold as its position is tucked away in a cupboard and it generates a lot of heat. The front of house staff had difficulty understanding English with one exception being Vin, who was the senior man and knew exactly what you needed, it was unfortunate that the others struggle to do the same, willing but not exactly able. The biggest disappointment is the buffet breakfast, this is by far the worst I have ever experienced in my travels around the world, there is little available to the western guest, on every occasion that I went into that area, there were either no glasses, plates, forks , or spoons available, there was often no milk, or coffee in the pots, and when the staff were approached to correct this they seems disinterested and felt that it was an inconvenient for them to be bothered to do the very job they are being paid to do, I had to get the egg station guy off his mobile phone long enough to get him to cook my eggs, which is not good enough, and then try and find a table that sat flat and level on the floor and didn't rock as you tried to eat, not an easy task, good luck if you have the bad luck of having breakfast in the part of the hotel, which is generally good in other departments, the hotel is in a great location if you want to be among the action that is Saigon.
- Maps55271799690 (2/5): average hotel - average hotel and basic ameneties were also missing. please do not book this hotel , please avoid avoid avoid. plenty of good hotels near by.
- PennyN69 (6/5): Very neat and clean. - On arrival, the room assigned to us had a terrible damp smell. Bathroom and toilet was like part of the room, with wash basin not far from the bed. However, we were quickly moved to a better room. Hotel not far from the beach, but no other attractions around. Staff very friendly. Hotel very neat and clean.
- 218aryanr (8/5): Good hotel in good location . Staff is friendly and saw to every need that I had. Vinh, Minh and Thao excellent service - Location is near the tourist market, with lots of shops a walk away. Rooms were clean and comfortable with appropriate amenities. Good value for money with decent WiFi. No noise no struggle to sleep.
- Departure05529812945 (10/5): Nice Hotel - Lovely location. Near to markets , convenient stores. Great service by reception Vinh . Very friendly and helpful Service by Thao at breakfast was great. Very friendly and pleasant person . Mish in House keeping was on the ball with his service. Overall good service
- Meenagh (2/5): Don’t recommend this hotel. - The location was the only thing going for the hotel. Staff were helpful. A lot! Rooms were not well planned or designed. No bed side lights, no hairdryer dryer, shower grout on the walls, carpet in communal areas were dirty. Construction in room across the way from my room. Breakfast was the worst we had in Vietnam.
- IOANNIS (3/5): -
- Jimmy (4/5): -
- Connor (1/5): False advertising - Staff was nice The room I received was very different from what I booked. I had reserved a room with a round bed and a specific layout shown on Booking.com, but the actual room did not match the description, and I was not informed of any changes prior to arrival. Additionally, the bed, chairs, and towels had visible stains and hairs, which made the stay uncomfortable and disappointing.
- PallavAgarwal90 (2/5): False & Fraud - Waste of a property.. the rooms advertised doesnt even come close to the actual situation. Untidy, smelly and very small. False and fraud. When confronted the staff said openly wont give anything and were extremely rude and were shouting all the time. Left the hotel, 0% recommended
- asmeeth (4/5): Not a 4 star hotel - The hotel room was okay and kept clean but the hotel needs a renovation. Hallway is stinky, personnel not overly friendly and the breakfast definitely subpar for a 4 star hotel. Busy location near traffic roundabout and school, but central location.
- K4316VWdavids (4/5): Pass on this Fake 4 star hotel. - This is not a 4 star hotel! It is run down and in need of renovation, but the staff is also very 3 star. I do not recommend staying here. The breakfast is also a very low quality.
- Ankit (6/5): Location is good but there are many better properties in the same vicinity - Location and their Indian restaurant which serves only lunch and dinner Very small rooms, there is no feeling of a 4 star property, no lock in the toilet doors, AC doesn’t cool properly
- 620ajoys (10/5): Great - Good place to come, receptionist here very helpful and enthusiastic with our holiday, good location also. Recommend you all
- Steeve (6/5): -
- jodyi678 (10/5): Very nice location and good hotel - Very nice hotel, and the staff very friendly.. they help us a lot.. very recommend to stay! The location nearby with a lot of location.
- Véronique (5/5): Hôtel bien situé mais avec des points à améliorer - La localisation est intéressante. Le petit-déjeuner est varié La propreté (cafards dans la chambre) Manque de support pour accrocher les serviettes dans la salle de bains La douche qui projette de l'eau partout au sol La salle de sport sans aération ni climatisation avec une absence de serviette et un nombre insuffisant d'équipements.
- Devendra Ojha (8/5): Good - Breakfast was excellent. The staff was not very responsive Staff should be more cordial.
- edwin davide (6/5): - Colazione abbastanza varia, abbastanza vicino al centro Situato su una via molto caotica difficile da percorrere sul marciapiede invaso da motorini. La struttura sembra ristrutturata male e mantenuta peggio, la cassaforte non è ancorata al mobile, il piatto doccia non è aderente ai muri e quindi l'acqua scola sotto lo stesso, Infatti il bagno è pieno di muffa. Il doccino sembra in procinto di staccarsi. Flaconi del sapone e dello shampoo sempre vuoti, chiedi di riempirli ma si dimenticano. Rubinetto del lavandino del bagno che tocca lo specchio e quindi con la paura di romperlo. La finestra è opaca e non consente di vedere all'esterno, cuscino macchiato di sangue, zona colazione con tavoli enormi che rendono scomodo accedere ai divani, i tavoli non vengono ripuliti velocemente dopo l'utilizzo, pertanto quando scendi a fare colazione è difficile trovarne uno pulito. C'è un Rooftop Cafè che sembra avere anche una bella vista sulla città ma non è in utilizzo. Se chiedi alla reception non sanno neanche loro se é in funzione o meno. La zona colazione sembra essere anche un ristorante indiano ma non si capisce se è operativo o meno, negli orari dei pasti non vedi mai nessuno, giusto qualche indiano con delle buste di plastica che sembrano essersi portati qualcosa da fuori. Da un hotel 4 stelle mi aspettavo un po' di più... e poi prima del check-out si raccomandano di fare una buona recensione (lo fanno un po' tutti)
- weihsin (7/5): - 地點好 還需要拍照銀行帳戶，第一次遇到
- Jack (7/5): -
- EVA (6/5): -
- Kevin (4/5): - Friendly staff and decent central location however we saw a rat running around the restaurant during breakfast which was a turn off so would not be coming back here.
- DJP Vossers (6/5): - Great spot, . Hotel is old fashioned. Rooms are not that big (we booked a family room and a room deluxe two persons, single bed). Breakfast is standard, not very extensive
- Gjert Espen (6/5): -
- 330prasanthn (10/5): Thanks!! - Thanks to all of you in Cicilia, that was wonderful. Also Thu make our trip best than ever by her support and friendly. Recommended
- nishadshas (10/5): Awesome - Good one.... Better care Helping verymuch Best Hospitality Very center to the town..... Indian food available.... Thank you verymuch
- 878anisht (10/5): Wonderfull - Good location of this hotel, very enthusiastic staff, especially Thu, she support us so much during our trip, that was awesome
- omshantio2025 (10/5): Great - Everything are perfect, good breakfast and nice staffs, especially Thu and Minh Anh. Good location also. Recommended for all of you
- Relax65360151085 (8/5): Trip with friends - The room was nice abd big, staff was very friendly and helpful especially Mr Vinh in the front desk, breakfast was delicious
- kartiksharma05 (10/5): An Exceptional Stay Where Luxury Meets Warmth and Precision - From the moment I arrived, it was clear this hotel operates on a gold standard of hospitality. The check-in process was swift, efficient, and accompanied by a genuinely warm welcome — a rare combination even at high-end properties. Rooms: The room was a masterclass in modern comfort and thoughtful design. Immaculately clean with plush bedding, blackout curtains, and a well-stocked minibar. The attention to detail, from USB charging ports to ambient lighting, reflected a deep understanding of guest needs. Service: Five star service without the pretense. Staff members were proactive without being intrusive, and every request, from extra towels to local recommendations, was handled promptly and with a smile. Special shoutout to Phat, Vinh and Donna at the front desk for going the extra mile to accommodate a last minute meeting room request. Professionalism on point. Amenities: The on-site restaurant served cuisine that wouldn’t be out of place in a Michelin guide. Fresh, local, and full of flavor. Instagram worthy views for days. Location: Strategically located. Close enough to the city’s main attractions and business hubs, but tucked away just enough to offer peace and quiet after a long day. Whether you’re here for work, play, or a bit of both, the location hits the sweet spot. Overall: This isn’t just a hotel stay. It’s an experience. Whether you’re a frequent flyer or a first time traveler, this property sets the bar high. I left feeling rested, looked after, and already planning my next visit.
- 514kartikg (10/5): Cicilia - Great service and hotel rooms. Cooperative staff and excellent ambience. Good food and Mr. Vinh is a supportive person and given a professional service.
- sanveers2025 (10/5): Good staff - I had a great stay at Cicilia Hotel in Ho Chi Minh City. The staff were friendly and check-in was quick. My room was clean, modern, and very comfortable, with a nice view and good amenities. The breakfast buffet had a good mix of local and international food, all fresh and tasty. The hotel’s location was perfect—close to restaurants, shops, and attractions. I also enjoyed the rooftop pool and spa, which were peaceful and well-maintained. Overall, it’s a great place to stay and offers good value for money. I’d happily come back again.
- Discover32387477471 (10/5): Fantastic stay - Excellent Stay – Highly Recommend! I had a wonderful experience at this hotel. The staff were incredibly friendly and attentive, and the rooms were clean, spacious, and well-maintained. The location was perfect—close to local attractions yet quiet enough for a restful night’s sleep. The breakfast buffet offered a great variety of fresh options. I would definitely stay here again!
- Joyce (6/5): Pleasant -
- A9589JFeleanorw (10/5): Great stay - The hotel staff were really helpful particularly Vinh and the luggage person - they gave us lots of tips on what to do in the area. The breakfast was yummy and good quality and was good when I am gluten free and dairy free. The bed was comfortable and the room was clean.
- Andrew (6/5): Nice location but room smaller than advertised - The location is great for the city centre, although situated on a busy road. The hotel rooms are at a good price We booked a Premium Delux Double with city view and it was much smaller than the pictures shown. One side of the bed is up to the window wall making it to tight to access Traffic noise starts early on a morning as the hotel is on a busy road, however in general this was not too bad for us as we were on a higher floor Breakfast buffet choice was not great if you like an English style breakfast or European continental
- J5129TEpeterj (8/5): Good - Hotel has good location, right at the center few mins walking to Ben Thanh market, to Bui Vien walking road, coffee shops around and shopping street also. I love higgland coffee, it was very great. Staffs are very friendly and supportive, room is ok, good size, not noisy for my area at all very quite in the back of the hotel if you need a quiet room. Breakfast was ok. Will recommend for friends and family for sure
- 567tharakaj (10/5): Attentive staffs, nice room and excellent location - Hotel has excellent location, nice lobby, room price is affordable very airy and bright, i stayed at deluxe balcony room very chill. Receptionist ms Uyen was very responsive and willing to support me greatly. Near coffee shops, vietnamese foods, park and metro. Breakfast was ok, not much but enough for a morning. Will recommend for friend for sure!
- 485indiag (10/5): Excellent location and good staffz - Excellent location, near many coffee shops, nice lobby and clean, room is big i stayed in signature, it was great n airy. Staffs are very friendly and attentve, will absolutely be back. Breakfast was ok enough for me. Recommonded for anyone need central
- Kathy (2/5): Don't stay here - Location and cleaning staff Smells, dirty, tv in all 3 rooms issues, air con cuts out, staff not helpful, breakfast terrible and dirty messy people eating very unhygienic, no hot water, noisy
- L6362TRmichelleh (2/5): Disgusting do not stay here - Absolutely disgusting Do not stay here. Loud and dirty Staff are rude and not helpful Breakfast is yuck with other patrons grabbing the food with their bare hands plus there was a rat running through the restaurant. No hot water in the shower One of our rooms had no electricity and guests were told to go down and sit in the foyer to get cool until it came back on ??? Safe didn’t work Couldn’t even get into our room at one point. Foul smell Television didn’t work and asked at least 4 times for assistance and took all day, we were rewarded with a slice of cake to say sorry which sat in our room all day. At the end of it we only had 1 channel for the whole time and nothing changed after asking. Upon leaving we were charged for 2 waters which we could have basically showered in as it would have been more rewarding for our money
- 908malkiw (10/5): Very good location, amazing staff! - Hotel good location near many coffee shops and street vendor foods. Only 5 mins to Ben Thanh market and metro. So many restaurants around. Very good location. The staff members are very attentive and responsive. Overall good experience. Thank you
- Roam64934003398 (10/5): Good - Central Location: Located in District 1, the hotel is within walking distance to landmarks like Ben Thanh Market, Notre-Dame Cathedral, and the War Remnants Museum, making it convenient for tourists. Friendly Staff: Many guests have praised the staff for their politeness and helpfulness.
- Passenger26821920226 (10/5): Wonderful! - I have stayed here and it has good location, you can go anywhere in the centre of city. Staffs here wonderful too, especially Thu and Ms Uyen, they made our trip best ever. It do have breakfast for Indian both veg and nonveg, you should try if has chance.
- alanhC1078SX (10/5): Good location, very good staffs and attentive - I stayed in premium deluxe city view, room has good city view, big window and airy, however it’s abit challenging if bringing more than 4 luggages. Very good location, walking distance to coffee shops, bread and ben thanh market/ metro. Overall experience good
- 825khyatid (10/5): Should stay! - Located in the center of HCMC, near walking streets and Indian restaurants, you can go everywhere you want. My family and I have a stay here. Wonderful! Staffs here, especially Thu, Vinh and Uyen awesome, they make our trip best than ever They also have breakfast for veg and non veg, it’s great!
- Trail29192541945 (10/5): Good 😍 - Good location, very helpful receptionist and very responsive. I stayed in deluxe room the size is ok in comparison with other hotels i think because other hotels tend not to have window. So i will go back next time in SG. Very nice and wonderful 😇 😇😇😇😇
- VickyKieuPhuong (10/5): Good staffs, nice room, very good location - The location is perfect, making it easy to visit nearby places like Ben Thanh Market and the park, many many coffee shops around. The staff were very friendly and welcoming every time I walked by. The breakfast buffet was good and pretty enough.
- Belinda (8/5): Very good -
- LightPacker730451 (10/5): Valuable!!! - Service quality appears inconsistent, with some staff members praised for their helpfulness, while others were described as unresponsive or unprofessional. Noise from ongoing construction and street activity has also been a concern for some visitors. Receptionists very happy, energetic and helpful, best is Linh and Thu, thay boost our vacation best ever. In total, Cicilia Saigon Hotel & Spa offers a convenient location and modern amenities but faces challenges related to cleanliness, maintenance, and service consistency. Prospective guests may want to consider recent reviews and weigh these factors when making a booking decision.
- 783binav (10/5): Good hotel - Cicilia Saigon Hotel & Spa: A Mixed Experience in District 1 Cicilia Saigon Hotel & Spa offers a central location in District 1, Ho Chi Minh City, making it convenient for travelers to explore nearby attractions. However, guest experiences have been varied, with both positive and negative feedback highlighting areas for improvement. Pros: Central Location: The hotel is situated within walking distance of popular sites like Ben Thanh Market, Notre-Dame Cathedral, and the War Remnants Museum, providing easy access to the city's cultural landmarks. Friendly Staff: Some guests have praised the staff for their politeness and helpfulness, noting that certain team members went out of their way to ensure a pleasant stay. Tophotels Comfortable Rooms: A number of visitors found the rooms to be clean and spacious, with comfortable beds and modern amenities. Tripadvisor Cons: Maintenance Issues: Guests have reported problems such as malfunctioning air conditioning, broken bathroom fixtures, and water damage leading to unpleasant odors in some rooms. Tripadvisor Hygiene Concerns: Incidents involving pests like cockroaches and unclean public areas have been mentioned, raising concerns about the hotel's cleanliness standards. Wanderlog Inconsistent Service: While some staff members received commendations, others were described as unhelpful or unresponsive, indicating a lack of consistent service qual ity.
- 847manviv (10/5): Recommended - The experience was wonderful The service is also good The staff is also nice They give the proper service They help us in any problem The location is also perfect The room service is also best The fruits served here is also nice I’ll surely give guidance anyone for this villa
- Sunshine56657459401 (10/5): Good location, nice gym with park view n city view. - I stayed at signature room, very large and big wwindow, the location is very good, near starbucks, vietnamese bread, shopping street, wwalking distance to metro and ben thanh market. Breakfast could improve better. The staffs are very enthusiastic. Nice gym overseeing the city and the park. Room price is ok. Will be back
- B8049SPtrangt (10/5): Good location, airy room n good staffs - Very good location, the room is quite large in comparison with others i experienced. Staffs r attentive and friendly. Breakast is goood to me. Near many coffee shops, near the park, starbucks and banh mi huynh hoa.everything was good. Will come back
- kumar56775 (6/5): Unfriendly hotel - Hotel Location is good. But this hotel looks like a 3* hotel, nowhere it look 4* hotel. Reception staff is not clients friendly. Reception people are following the 2 pm check in time with closed eyes, even if they have the rooms ready with them. This is not tourist friendly attitude. We were highly disappointed with them when they offered the room to people who came at 11 am and we were sitting there waiting for the room from 9 am. Breakfast is just fine. Location is good.
- Lisa (10/5): Exceptional - Fantastic location
- Suraj (9/5): Superb -
- Verified traveler (6/5): Bang average hotel - This was the end of our trip of 3 weeks in Vietnam, and felt you got the least for your money in terms of what we had received throughout the rest of vietnam. The room was small, and basic, and was very noisy, i had to wear earplugs each night. Breakfast wasnt great, the staff werent very helpful and the organisation was chaotic, and items werent replenished. There was a large party staying in the hotel, who took over breakfast and due to the lack of organisation it meant the experinece was awful, as you had to fight for everything and push your way through. The doorman on the hotel was very friendly and helpful. Our rooms werent made till the evening each day, and the sink leaked. Overall, i wouldnt come back or recommend this hotel to anyone.
- Gadiya (6/5): Pleasant -
- Vinh (10/5): Highly recommend to stay - Very good location, friendly staffs, nice view from the top. The room is spacious and airy.
- Vivian (10/5): Nice hotel - Location is right at the center, spacious room for deluxe and near famous shop like banh mi huynh hoa, starbucks, metro. Nice staff
- Himeshkumar (7/5): Good -
- viraln2025 (10/5): Amazing stay - The staff is really humble,they have great ambiance,amazing servise,clean and The rooms are really very spacious spacious,ms.an nquyen was really very helpful and was polite.enjoyed the breakfast in indian restaurant there.had an amazing stay.
- Phuc (8/5): Very good -
- Samantha (5/5): Passable -
- Duyen (10/5): Happy stay and will come back - Prime location, large room, very friendly staffs! The hotel location is the key here, near a lot of local street foods like banh my Huynh Hoa, coffee like Katinat and other brands, right at Nguyen Trai shopping street. The staffs are very friendly, respond very fast. Overall the experience is good. Will come back
- Robert (9/5): Superb - Location was great
- Lisa (9/5): Superb - The location was fantastic! We spent three days and were able to walk to everything we wanted. Fantastic restaurants and bars and having the big window to watch the action on the street was amazing. Great value. We somehow missed a room clean/refresh for our stay. They did give us water and coffee when we were returning one day which was great. Room was lovely!
- Srun (7/5): Good -
- Hoang (10/5): Exceptional -
- Phu (9/5): Superb - Room is quite new it seems like they just renovated, i book a superior and got upgraded to deluxe room quite spacious, staffs r friendly and buffet was ok.
- Shaila (8/5): Cicilia Saigon hotel - Room was good though a bit small. breakfast options were plenty. Very big bathtub, shower area is near the sliding door so water would leak out.
- Arnaud (3/5): Don’t go there - Good location The breakfast was awful, nothing to eat and staff yelling. Also the bathroom no gel shower…
- 120dhruvk (2/5): Worst hotel ever. STAY AWAY FROM THIS HOTEL - Worst hotel ever. Very bad rooms. The rooms are in terrible condition. AC doesn’t work as expected. The curtains are dirty, washroom in super bad conditions. I changed my room twice in 2 days but still worst experience ever. STAY AWAY FROM THIS HOTEL
- Michael (6/5): Fair to average - Staff were amazing Close to everything Breakfast not suitable for Australians Bed was like concrete Problems with toilet blocking Broken pipe Couldn’t get plug out of bath
- Malini (5/5): Overall except for the location, the experience wasn’t good rather tiring . - The location and property is good but there is a lot of noise in the corridor that doesn’t let you sleep especially the cleaning lady who keeps shouting. We could not sleep one full night as the ac turned off on its own and they couldn’t do anything. Breakfast is in adjacent restaurant and the staff is quite rude if you come by even 9am and don’t serve anything saying you are late ( breakfast though is till 10am) The second night few guests checked in and they were just shouting and juggling rooms and the hotel staff couldn’t ask them to keep quiet despite several complaints.
- Hadi (8/5): Very good -
- Stephanie (7/5): Central city, walking distances to cafes, restaurants and markets. - Big spacious room and bathroom Central location It’s on a very busy main road and can sometimes be difficult with taxis and walking
- Balaji (10/5): Exceptional -
- Shiven (7/5): Good -
- Rustem (5/5): Passable -
- Jann (2/5): Very poor - Too small room 803, air condition not too cold, expensive.
- Shekhar (10/5): Exceptional - room was good, breakfast was excellent and location is in city centre, staff were speaking good english , polite and co operative NA
- Cory (4/5): Disappointing -
- Jayant (3/5): Not a four star property and very poor condition and rooms - Location Rooms were pathetic and they didn’t give us the rooms that were mentioned and downgraded the rooms rather
- John (7/5): Good - Location,staff very accommodating.. Facilities. Swimming Pool looked like it could do with a good clean and very deceptive from photos
- Ratika (7/5): Good -
- Meda (6/5): Pleasant - Is in the city center, 10 minutes away from all the important things to do It was not very clean and in the whole hotel and in rooms was a constant Indiana food smell from the restaurant downstairs
- Anton (7/5): Good -
- Roam52048431394 (10/5): Good - The staff were incredibly welcoming, always greeting me with a smile and eager to assist with any request. Its location was ideal, with easy access to major attractions and public transportation, making it perfect for both leisure and business travelers. I will definitely return here in the future and recommend this hotel to my friends.
- Saldua-feitosa (10/5): I highly recommend this HOTEL - The Location, front desk personnel especially Mr. Quac Van Le and room view with balcony and the beach view .and the swimming pool. The good food in the restaurant, many choices ,the hotel with complete amenities, the cleanliness I can highly recommend this HOTEL. Price is worth it as well as the services,very nice Hotel and Location. For the first timer like us it's surrounded with many restaurants, shops and beach.
- huynhtuyetquyen (10/5): Business trip - The hotel is very good services . The staffs are friendly and helpful and so kind . I will come back soon . See you next time because I really like the hotel . The hotel has 5 starts on Tripadvisor and Google because there are too excellent . Thanks so much
Photos
