The White Rhino Hotel

Location: Kenyatta Road, Nyeri, ke

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 10:30 AM - 09:00 PM

Check-out: 12:30 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Nightclub
• Clubhouse
• Parking
• Non-smoking rooms
• Restaurant
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Packed lunches
• Karaoke
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Concierge service
• Wheelchair accessible
• Kid meals
• Kids' outdoor play equipment
• Evening entertainment
• Lower bathroom sink
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Broadcast Live sport events
• Happy hour
• Stand-up comedy
• Supervised childcare/activities
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Golfing on site
• Playground on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Game drive nearby
• Internet access
• Housekeeping on request
• Concerts/live shows
• Clubhouse
• Wine release events
• Reception hall
• Japanese garden
• Secured parking
• Hosted evening meal (reserve)
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Suite

  This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Key card access

• Superior Twin Room

  Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The twin room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Key card access

• Superior Room

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, executive lounge access, a wardrobe as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Executive lounge access
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Key card access

• King Room

  The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Lockers
  • Smoke alarm
  • Key card access

• Deluxe Room

  Providing free toiletries, this double room includes a private bathroom with a walk-in shower and slippers. The double room provides a tea and coffee maker, executive lounge access, a wardrobe, a flat-screen TV with streaming services, as well as garden views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Executive lounge access
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Key card access

Guest Reviews

• EVES (10/5): - Staff. Ambience, clean
• Jonathan (5/5): The White Rhino is a great facility but needs to match its charges. - The location and parking space are great! The cleanliness of the rooms has really dropped! We had booked 3 rooms (24-26th Dec) and they all had yellow-stained pillows with one having a red stain. When we requested for a change of pillows we were informed that they didn’t have any spare ones. On our second day, having been out all day, we returned at about 6pm and the rooms weren’t ready- no towels, no soap etc.
• Flora (10/5): Had a wonderful stay - Very welcoming staff, good location in the city, good Wifi, comfortable bed
• Stephen (6/5): -
• BRIAN (10/5): Value for money. -
• LEENA (10/5): -
• Mutegi (6/5): - Property is within cbd you can access properties from every where .
• Samson (7/5): -
• Guest (7/5): -
• Mike (10/5): An absolute dream stay - Could not fault the service I received here. An absolutely amazing experience. The staff were super friendly and able to assist with any queries or questions I had about the area. The room was large and had tons. It was in a prime location in Nyeri and definitely worth the little extra price. I had some issues with another hotel in the area, so this was the icing on the trip. Some parts of the hotel needed a little touch-up, but nothing to disappoint the trip or notice.
• Dawood_Farrah (7/5): Amazing for short days - Entire facility n/a
• lenny (9/5): -
• Francis (10/5): -
• Njagi (7/5): Okay hotel in a good location - Bed was comfortable and the extra blanket was very warm. They give coffee, tea and hot chocolate in the room. And the shower was nice. Ordering breakfast was more complicated than it should be as I wanted a la carte food. And they could improve on the cleanliness especially in common areas. It was more pricey than I think it should be comparing it with other hotels in Kenya.
• MP (10/5): Family Getaway - ➕️We chose the White Rhino Hotel for its proximity to Nyeri town and the advertised indoor playground, making it seem ideal for a family getaway. ➕️We stayed 2 nights in the Exekutive and Superior Twin rooms—both were clean, comfortable, and well-kept. ➕️The staff was exceptional—polite, attentive, and very helpful throughout. Thankyou Dennis and Grace Mwai❤️ ➕️The environment was safe, peaceful and relaxing. ➕️There was an outdoor playground, but we didn’t get to use it due to the weather ➖️The advertised indoor playground was not functional, which was disappointing for the kids. ❤️Overall, we had a pleasant experience. We’d recommend it for families visiting Nyeri.
• Michelle (7/5): -
• Guest (10/5): Comfortable stay in Nyeri with good rooms, good food and amazing staff. - The room was clean and spacious; the beds were comfortable. The staff were very friendly and fast to respond to requests. The food at breakfast was good and the staff were very attentive to our needs and handled my children well.
• Sandra (8/5): -
• M.. (10/5): Excellent - I love the location; right in the middle of everything in Nyeri Town; making evening walks pure bliss since I can easily get back to the hotel. The parking (especially adjacent to the reception/ rooms) is spacious, offering an amazing view of the extensive greenery that surrounds the rest of Nyeri. The extra blanket and the water heating jug (plus complementary tea/coffee) were an absolute lifesaver (given how chilly it could get at night in July). Friendly and helpful staffs, swift check-in and check-out, spacious room with a fantastic view... sleeping here was great. Conference Facilities: I have used White Rhino's conference packages before, and they have executive halls, and their dining experience is awesome. The Internet and TV navigation. Good thing I always have my connectivity, and as long as the TV is HDMI-compliant, I can connect my gadgets and watch my stuff on the big screen.
• Esther (10/5): Exceptional -
• Jane (7/5): The rooms were clean. I would not recommend for leisure stay - Receptionist Eunice she took time to listen to my concerns and acted on them. She also allowed me to be part of the decision I felt seen. Hot water was an issue at the beginning, interment was so slow.
• Charles (6/5): Pleasant - Size of room was big. Offer room service. Beds were creaking, water needs like ten minutes before warming up
• Jake (7/5): Good - Convenient location with nice rooms for a decent price, restauraunt was surprisingly good too. We accidently got the shower mat a bit muddy and they made us pay for it? They're washable you know... Lots of loud boda boda noise from town.
• Tonnie (10/5): As always, I love coming to stay at White Rhino whenever I am visiting central Kenya. - Pretty good breakfast. The staff were helpful
• Stefano (6/5): acceptable for one night. “a lot of smoke and little roast” - the bedroom is quiet, the bed is large and comfortable. at the restaurant, the staff is competent and kind. The food is up to the place. bathroom with only one large towel per person and a small tube of soap. Water not hot enough. No bidet or hand shower. While you shower, water spills onto the bathroom floor. Bedroom not sufficiently lit.
• Kristina (6/5): Lack of hot water in shower - The room was clean, there room was spacious and the furnishings were modern. The lack of hot water in the shower was really bad. I called them and they said that in the evening the 3rd floor takes a while to get hot water due to the upper floors, but in the morning it would be fine. In the morning - there was absolutely no hot water. If you have been travelling a long way its so disappointing not to have a warm shower.
• Glory (7/5): Good -
• Dr. (8/5): Very good - 👌🏾👌🏾👌🏾👌🏾
• Murage (7/5): Good - I always like visiting the White Rhino. At the heart of Nyeri, It is a good location to stay whether you are in town for business/visiting family or just passing by.
• Dr. (9/5): Superb - Chill big rooms ...
• K (8/5): Very good -
• Ndegwa (7/5): OK stay but could be better - Comfortable room. Shoes cleaning service was good. Curtains in room are not black-out so a lot of bright sunlight in the room very early morning.
• Caroline (7/5): Good -
• Daudi (7/5): Great Customer Service - Clean and nice caring staff. Was also there 31 December and the fire works to usher in 2025 were some of the best I have seen No air-conditioning or even a fan available which is a huge disappointment given the cost of the room and Hotel standard.Bedside light was not working and was even broken.
• Dorothy (8/5): Very good -
• Richard (9/5): Superb -
• Moses (4/5): Disappointing -
• Bowen (8/5): Very good -
• Michael (8/5): Great value, excellent location, wonderful and efficient staff. Very comfortable! - Excellent staff. Very responsive. Hotel is very convenient to Nyeri town. 5 .inute walk to the town center. Good value for money. Again, excellent staff! I miss the old garden.
• Margaret (6/5): Pleasant -
• Njuguna (7/5): Good - The rooms were comfortable and spacious No amenities such as spa, swimming or gym
• Dr. (9/5): Nice place - Rooms are big and extravagant. Though not brand new, it seems the place was ahead of time. Know your customer is quite asking, but accomodative. Carry your own showegel, the small bottle there is good for one side of your body 😄
• Lisa (7/5): Good -
• Maturu (10/5): Exceptional -
• Ruth (10/5): - Amazing experience
• Emma (8/5): Very good -
• Naomi (10/5): Newly built and - The night was so peaceful and quiet. The staff was very friendly and the food was exceptional. The hotel is newly built with spacious rooms. Everything is new and the furnishings are very beautiful. The room decor is very tasteful. This is one of the greatest, affordable hotel accommodation for the town.
• C M (8/5): - Friendly service
• Troy (10/5): Nice Hotel With Nice Rooms - Rooms are very spacious clean and modern. the bed was very comfortable and the room had a great view. i also enjoyed breakfast. the breakfast staff was extremely friendly and attentive. Overall i had a great experience. there's not much to complain about here. I was told that the hotel could not match the Booking.com price automatically so i had to book through Booking.com. that was a very minor inconvenience and i was able to complete the booking in seconds.
• Francis (10/5): If you wish to stay in Nyeri I highly recommend this hotel. - Excellent clean facilities Nothing
• Irene (8/5): Very good -
• Nyambura (10/5): Exceptional -
• Simon (9/5): Fantastic facility all round. - Easy to find on the major highways. Excellent hotel facilities with spacious modern rooms. Food, bars are world class with polite , friendly and dedicated staff. The outdoors are work in progress.
• Carol (8/5): Very good -
• Robert (8/5): Very good -
• Robert (10/5): Exceptional -
• Gbolade (9/5): Superb -
• Meshack (10/5): Exceptional -
• Meshack (10/5): Exceptional -
• Meshack (10/5): Exceptional -
• Judy (5/5): Rooms are comfortable - Televisions were not programmed for any channel.
• Kumar (5/5): Passable -
• Clement (4/5): - Poor internet and TV remote control had no batteries. The staff got very defensive when we reported the clogged drain in the shower. Couldn't provide second key for unknown reason.
• Neil (8/5): Very good -
• Jonathan (9/5): Superb -
• Verified traveler (6/5): Adequate, but not great - The room was adequate, but no more. The staff were polite. I woke up on day 1 with allergic reactions - that's when I noticed the bathroom beginning was covered in mold. I asked to be moved to another room but was told is have to wait until later as there were no rooms available. It seemed odd as the hotel seemed to have about a 10% occupancy. Just the previous day, a colleague had checked in without a reservation with no problem (and for 2/3 the price). Eventually I was able to move to another room without mold. However, this room had no wifi or a functioning TV. It seems the hotel doesn't put enough routers on each floor. Had to lean over the interior balcony outside my room to get a signal. I put the do not disturb light on every day, not this made no difference. Each day someone would come into the room, and remove all the towels and the soap. I suggest hiding them if you don't want to have to ask for them each evening. A very bizarre place. Overpriced, but maybe there's no competition. Restaurant seemed to be one of the few viable places to eat in the city. Again, overpriced. The pizza restaurant opposite was much better value for money.
• Lindsay (8/5): Very good -
• Dj (8/5): Will go back next time in town! - Clean & spacious rooms. Hot, powerful shower. Friendly and helpful staff. Restaurant food is good and staff attentive. The exterior of building looks tired and gives the wrong impression there’s more of the same inside. Restaurant is a bit tired and too dark. Bathrooms in restaurant in need of remodel - beginning with adding a toilet seat in men’s room!
• Thomas (4/5): - This property suffers from poor maintenance. Their circulating pump is apparently broken, it takes several minutes of running the hot water for it to become even moderately warm. I only got one truly hot shower out of three. Wifi signals do not reach the rooms that I've stayed in. No hangers or blow drier in the room. No in-room safe, despite what the hotel guide claims. No control over the temperature of the room. However, this isn't a huge issue, because the air is usually very fresh in Nyeri. No screens or bed nets, but I only saw one mosquito the whole time, so maybe mosquitos are not a regular problem here?
• A. (8/5): Nice place for a stopover. - The location is excellent, though Google maps (management!) tried to send us to the wrong side of the building. Pity the old hotel part was not renovated in its earlier style
• francis (8/5): - The hot water was hit or miss
• Sylvia (10/5): Exceptional -
• Zainab (10/5): Amazing - The staffs were really friendly and the food was spectacular. We really enejoyed our stay
• Johan (7/5): As expected. - Location is good, it's almost the only up-market hotel close to the center of the town. Rooms are clean, shower is good (you do have to wait long for hot water to come through). The breakfast can be a lot better. It's towards the rudimentary and sitting in the basement, like in a cave isn't helping.
• Yankih (9/5): Superb - The staff were great ,very friendly and they gave us a reason to visit the hotel again.The breakfast was on another level,lots of variety to choose from and nicely cooked n delicious. The rooms are fresh,neat ,spotless, and well organised. Only that the bed at my room was squeaky
• Aaron (10/5): Wonderful -
• Michael (8/5): Very good -
• Calvin (8/5): Very good - The room was really great, the staff were also very polite and responsive.
• Leanne (7/5): Good -
• Kinaro (9/5): Superb -
• Anonymous (7/5): Good - Georgina and Eunice at reception were exceptional and very welcoming. They went over and beyond to make sure that our stay was satisfactory. We initially had issues with the booking and Georgina seamlessly resolved the issue. The hotel is in a good location and rooms are spacious. Wambui at reception was very rude and it looked like we bothered her when we asked for advice about the area or raised any concerns or asked questions about the hotel. Hot water was switched off by the hotel at 9.00am - boiler issues - therefore was not possible to have a hot shower. The TV did not work and internet kept breaking down. We were informed the reason was because the hotel was full and they did not have capacity to cater for a full house. Facilities are good but dated and in need of maintenance and repair.
• Jp (8/5): Perfect - The security and overall service Lack of a safe in the room
• Robbert (9/5): Lovely - It’s a landmark hotel. We specially appreciated the old parts. WiFi sometimes out of order
• Rebecca (4/5): Disappointing - Breakfast was a mess
• Veronica (8/5): Good location- food was not that good - night staff more helpful . - CGood location In Consistency with staff
• Elizabeth (7/5): Good -
• Elisa (9/5): Superb -
• Thondu (8/5): Good - Mana Manager very poor, Couldn't solve simple clients queries, like 3 while me standing there. He ren away and switched his phone off.
• Josphat (10/5): Exceptional -
• Anne (9/5): My stay was stay was great and I would visit again! - The rooms were nice and well planned out with a private parking. Front staff were very kind, friendly and welcoming. Breakfast was great with a taste of African cuisine. They should create outdoor and indoor entertainment.
• Lanco (10/5): Exceptional - The ladies, Georgina and Ruth, at the reception were very kind and amazing.. I requested for a room with a view and that's exactly what I got, the room was so spacious and clean, the wifi was very strong, the hot shower 🔥🔥🔥 there were lots of options for breakfast and the lunch/dinner restaurant served some very good, affordable meals Everything was 💯
• Naomi (10/5): - The rooms were top notch, clean and well maintained, however they didnt have wash cloths but towels clean and good size...food was great, service at the rooms was great. Service at the bar need improvement they took to long to serve us and it wasnt a busy night.
• Verified traveler (10/5): - The staff was great and helpful. we enjoyed all extracurricular activities. great stay.
• Verified traveler (10/5): Cool living in the Rift Valley - Great hotel and best in Nyeri! Friendly staff and good food.
• Verified traveler (8/5): - Customer-service oriented staff. Thanks very much! Unfortunately found cockroaches in the kitchen area during breakfast. Can't do much about it I suppose..

Photos