Aca Suites Ixtapa

Name: Aca Suites Ixtapa
Address: Blvd Ixtapa s/n Lote 05, Zona Hotelera, Ixtapa, mx

Location: Blvd Ixtapa s/n Lote 05, Zona Hotelera, Ixtapa, mx

Star Rating: 8.2 Stars

Property Type: Apartments

About this Property

Luxurious Amenities

Aca Suites Ixtapa offers a luxurious experience with a swimming pool, private beach area, and fully equipped kitchen in every accommodation. Enjoy the convenience of free WiFi, private parking, and a lift for easy access.

Comfortable Living

Each air-conditioned unit at the apartment complex is designed for comfort, featuring modern amenities like a coffee machine, flat-screen TV, and a private bathroom with a bath. Some units even boast stunning sea or mountain views from a private terrace or balcony.

Culinary Delights

Indulge in delectable international cuisine at the on-site restaurant, open for both lunch and dinner. For a relaxing evening, unwind in the garden or take a stroll on the beach just steps away.

Ready to experience luxury and comfort at Aca Suites Ixtapa? Book your stay now and make unforgettable memories by the beach.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Policies

Check-in: 08:00 AM - 08:00 PM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Tour desk
Ironing service
Currency exchange
Non-smoking throughout
Shuttle service (additional charge)
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Fire extinguishers
Guests can opt-out any cleaning services during stay
Key access
CCTV outside property
24-hour security
ATM/banking
Television in common areas
Free wired internet
Golfing on site
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Private beach nearby
Internet access
Housekeeping on request
Exercise/lap pool
Japanese garden
Fishing nearby
Swimming nearby
Beach club nearby (surcharge)
Hosted evening meal (reserve)
Beach toys
Guest education on local ecosystems and culture
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Studio Apartment with Sea View

This air-conditioned apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath. The well-fitted kitchen features a refrigerator, kitchenware, an oven and a microwave. Featuring a terrace with sea views, this apartment also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 3 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Dressing room
- Kitchen
- Sofa
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Oven
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Toilet paper
- Sofa bed
- Pool towels
- Shampoo
- Conditioner
- Accessible by lift
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Family Villa, 2 Bedrooms, Pool View

1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed
Located on the ground floor, balcony/patio with pool views

Layout - 2 bedrooms and living room
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and rice cooker
Sleep - Premium bedding and bed sheets
Bathroom - 2 bathrooms, shower, and rainfall showerhead
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking

Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Refrigerator
- Microwave
- Private bathroom
- Oven
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Balcony or patio
- Rice cooker
- Bedsheets provided
- Location - ground floor
Family Villa, 3 Bedrooms, Kitchen, Garden View

1 King Bed, 4 Queen Beds and 2 Twin Sofa Beds
1292-sq-foot room, balcony/patio with garden views

Layout - 3 bedrooms
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, oven, microwave, and cookware/dishware
Sleep - Premium bedding and bed sheets
Bathroom - 3 bathrooms, shower, and rainfall showerhead
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking

Max Occupancy: 12 (11 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Refrigerator
- Microwave
- Private bathroom
- Kitchen
- Oven
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Balcony or patio
- Rice cooker
- Bedsheets provided
Luxury Studio Suite, 1 Bedroom, Balcony, Ocean View

1 Twin Bed and 2 Queen Beds
431-sq-foot room, balcony with ocean views

Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, oven, microwave, and cookware/dishware
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Kitchenette
- Refrigerator
- Microwave
- Private bathroom
- Oven
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Rainfall showerhead
- Balcony or patio
- Rice cooker
- Bedsheets provided
Standard Villa

Boasting a private entrance, this air-conditioned villa includes 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which is fitted with a refrigerator, kitchenware, an oven and a microwave. The villa offers a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as sea views. The unit has 4 beds.

Max Occupancy: 8 (7 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Dressing room
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Oven
- Toaster
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Pool towels
- Shampoo
- Conditioner
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Apartment with Sea View

This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, kitchenware, an oven and a microwave. Featuring a terrace with sea views, this apartment also provides air conditioning and a flat-screen TV with cable channels. The unit offers 4 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Dressing room
- Kitchen
- Sofa
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Oven
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Toilet paper
- Sofa bed
- Pool towels
- Shampoo
- Conditioner
- Accessible by lift
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Apartment With Sea View

This spacious apartment comes with 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. In the fully equipped kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. Boasting a terrace with sea views, this apartment also features air conditioning and a flat-screen TV with cable channels. The unit has 5 beds.

Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Dressing room
- Kitchen
- Sofa
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Oven
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Toilet paper
- Sofa bed
- Pool towels
- Shampoo
- Conditioner
- Accessible by lift
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Three-Bedroom House

Boasting a private entrance, this air-conditioned holiday home features 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. Guests can make meals in the kitchen that has a refrigerator, kitchenware, an oven and a microwave. The spacious holiday home features a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as garden views. The unit has 6 beds.

Max Occupancy: 12 (12 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Dressing room
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Oven
- Toaster
- Coffee machine
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Private apartment in building
- Toilet paper
- Sofa bed
- Pool towels
- Shampoo
- Conditioner
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Villa with Sea View

Featuring a private entrance, this air-conditioned villa consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, kitchenware, an oven and a microwave. Boasting a balcony with sea views, this villa also provides a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 6 beds.

Max Occupancy: 12 (12 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Dressing room
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Oven
- Toaster
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Pool towels
- Shampoo
- Conditioner
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser

Guest Reviews

JUAN DE DIOS (8/5): -
Javier (9/5): - Clean , good customer service
Federico (7/5): Habitación ruidosa - El departamento está bien En la tasa del baño hubo un problema con el desagüe el cual provocaba un ruido el cual n dejaba dormír ojalá y arreglen ese problema
Carlos (8/5): estancia muy agradable - estar frente al mar, poca gente, lo cual, permitía nadar cómodamente en la alberca, pero nadar de verdad. Los Aires Acondicionados funcionaban perfectamente. Las camas eran muy cómodas Me desagrado mucho que estuviesen remodelando el hotel Tesoro. Perdía totalmente la vista del espacio, era incomodo estar entre los albañiles en traje de baño. Siempre fueron respetuosos, pero sigue siendo incomodo El baño tenía una ligera fuga y por la presión empezaba hacer un ruido fuerte y muy agudo pero al final lo resolvimos.
Francisco Oswaldo (10/5): muy agradables vacaciones en pareja - la estancia , la comodidad, a pie de playa , el costo, los servicios , sentirse como estar en casa , muy buen lugar y recomendado mucho, todo muy bien en el hospedaje , vuelvo a regresar pronto , la ubicación es perfecta solo un detalle con la puerta del sanitario que no cerraba pero fuera de eso todo muy bien
María (9/5): -
Alberto Abraham (8/5): -
Marisol (10/5): -
Erick (8/5): - La vista al mar si ubicación La instalación está un poco deteriorado
Serrano (7/5): -
Tovar (9/5): comoda - que se encuentra dentro de las instalaciones de un hotel y para los niños tener alberca y mar esta muy bien, te dan la opción de elegir el todo incluido en el hotel si asi lo deseas, en nuestro caso no lo elegimos y preferimos salir a comer a los alrededores y Zihuatanejo. no tengo comentarios
Karina (8/5): - El ambiente Horario de la alberca puede ser 1 hora más
Georgina (9/5): Great location and kind people - The staff was very kind, the facilities are wide and the beach is fun. It's our second time here and we'll sure come back.
Juan Gabriel (7/5): Mejorar villa - La hubicacion del hotel, muy bonita la zona hotelera es muy tranquila,la alberca. Desafortunamente la villa que nos hospedamos tenia plaga de cucarachas, se les comento a los encargados ojala lo mejoren.ya que mencionaron que llegan volando. La caja fuerte no servia y comentaron que se utilizaba la llave pero esta estaba oxidada . Creo con unas pilas queda. Se que lo pueden mejorar.
Enrico Aldo (10/5): Áreas de oportunidad - La ubicación Tal vez pero no fue en toda la casa un tema de mantenimiento en algunos puntos como puertas closets se notaba faltó de pintura o oxidado, pero no era nada grave tal vez renovar la cocina, pero la verdad todo estaba funcional Una sugerencia es montar sistemas de filtros de agua purificada eso ayudaría
Michael (1/5): The Asministrator possesses a very bad customer service in dealing with clients and lack solution to customers needs and - I likes Nothing about the property except the location The property Lacks fumigation because a lot of cockroaches and insects everywhere in the house down to kitchen cabinets and the Toiltet walls and mirrors are so dirty
benjamin (8/5): -
Gerardo (9/5): - Muy buena ubicación Los horarios de las albercas, a mi gusto abren tarde (8 am a 7 pm) y cierran temprano, lo malo es el sol da directo todo el día, por eso los horarios
Villa (7/5): - El alojamiento es cómodo,la vista increíble exelente ubicación Poca limpieza, había cucarachas,la cocina muy poco equipada el alojamiento exige que los huéspedes laven trastes y no había ni siquiera esponja para lavarlos.poca accesibilidad de parte del personal directo del condominio ya que por confusión se olvidaron las llaves dentro del cuarto y al pedir apoyo de parte de la encargada su contestación fue traten de tener cuidado porque yo estoy lejos y gasto en pasajes para ir hasta haya.y muy mal modo
Lic. Omar (9/5): - Las habitaciones y la playa Cuarto contiguo tenían música a todos volumen y cantos a las 12 de la noche y no acudía nadie del hotel a callarles
Jacqueline (10/5): - Ubicación, instalaciones, precio y vista al mar excelente lugar
Tere (10/5): Lugar con ubicación excepcional con áreas limpias - La ubicación del lugar es increíble, las áreas comunes son muy lindas y con mucho mantenimiento, el departamento es realmente amplio limpio, sin olores y super comodo ya que tiene su estacionamiento privado a la puerda de la entrada y la alberca y playa en la puerta del patio super práctico si llevas carriola o sillas de ruedas o si no quieres tomar asensor, temia por privacidad o ruido pero todo lo contrario es muy tranquilo el departamento, definitivamente regresaremos! Podrían dar mantenimiento al aire acondicionado de la sala, acondicionar los muebles y ropa de cama de más calidad para que se sienta más acojedor sin dudar pagaría más por una mejor decoración o mejor ropa de cama. El lugar es excelente y me encantó que es muy limpio no hay olor a humedad ni nada
Gustavo (8/5): - La vista Que no dicen que te van a cobrar los brazaletes había hormigas y encontramos un par de cucarachas y no había cable
Saul (10/5): - Cómodo y muy buena ubicación Hay cucarachas en la cocina tengan cuidado con eso por favor
Pedro (9/5): -
Jose (1/5): Bad -
Alvaro (9/5): Superb -
Sonia (1/5): Awful owner and experiences - The view that pretty much it The bugs infestation , loud toilet noise that scared me , the lack of understanding my hotel
Luis (8/5): Very good -
Juan (7/5): Good -
Jorge (10/5): Relax vacations. - Good and clean installations, friendly guesess. n/a
Fernando (8/5): Very good -
Joseph (10/5): It was beautiful and the villa was amazing. We can’t wait until next time. - We were told clear instructions and were called right away. We were guided to our room and provided clear instructions and expectations. I appreciated how accommodating everyone was and very genuine in their welcoming. Our villa was absolutely beautiful and so comfortable. We loved the view, we loved the balconies, we loved the pool, we loved the beach, the restaurant was beautiful. For the price, it exceeded my expectations. For Ixtapa it reminded me why I love it here. More food options and a cafe.
Maria (5/5): Pleasant but grossed out because of the roaches - The size of the facilities the air conditioning The roaches in the bathrooom
Jose (8/5): Very good -
Rosa (10/5): My 50th birthday - I loved the view I had from our room. The pool was also beautiful, and being able to walk to the beach was a plus. Also that all restaurants are near. I would stay here again. I liked everything. I enjoyed my stay there
Jenna (5/5): Passable - I enjoyed having air conditioning. I seen some bugs
Brenda (8/5): We had a wonderful stay. - The location was perfect! We didn't have any meals included. The bathroom was a bit dated.
Brenton (6/5): Was not even up to the standard of a 3 star hotel - Location Old and outdated. Kitchen utensils mismatched, old, cheap. No decor whatsoever. Very hard beds and flat pillows. They didn’t have hand towels, only bath towels and floor towels. Old pots and pans, water facet in sink was old, outdated and dripping.
Brenda (8/5): Need to extend the hours for the pool - Spacious rooms Ants and animals in the room Pool close super early
KARINA (8/5): - El departamento es muy agradable y cómodo. Lo que no me gustó es que no tiene gym y que la cocina de la suite 503 solo le sirve una de las parrillas por lo que tardas en preparar los alimentos. En cuestión de limpieza de la playa, hubo una boda el día anterior y la verdad dejaron muy sucio, creo que eso es algo en lo que deberían poner atención sobre todo ya que es una playa en donde desovan las tortugas. Y como último punto, tener en cuenta que muchas personas van a descansar y afuera de la habitación el último día no pudimos descansar bien ya que unos huéspedes estaban haciendo mucho ruido, sin mencionar el escandalo de sus eventos, deberían iniciar ese tipo de actividades más temprano o bien terminarlas a una hora adecuada y cuidar el volumen, se escuchaba hasta el mercadito unas cuadras más adelante.
Elizabeth (6/5): Pleasant -
Heriberto (10/5): Tranquila, buena estancia y buen servicio - Villa comoda, con todos los servicios, buena limpieza, espacio amplio, buena atención del personal, estacionamiento en tu villa y todo lo necesario para cocinar, a unos pasos de la alberca y la playa.
Héctor (5/5): Passable - Convinience location Facility not in good shape. The beds very uncomfortable. Internet very poor.
Sandra (2/5): - If I had known my son was going to wake up with bed bug bites on his arms, legs and neck… I would had never have booked a room here. And it made it worse when I got a phone call from the management andI was told it was probably ants. I took pictures of those nasty bugs as well as my son’s bites. It was disgusting. The cleaning lady Gladys was absolutely a beautiful person but I learned that next time I get to a hotel. I myself going to inspect the room. I will never rely on the property management ever again.
Pedro (8/5): - Bien ubicadada . Buenas condiciones la propiedad
Laura Pozos (8/5): - Muy buen servicio
sergio (4/5): Beautiful hotel awful service - The hotel was very nice so was the room. The service on the other hand was awful. The woman in charge of the suites was rude and disrespectful. Our first night we call to let her know the wifi password was incorrect, the stove didnt work and the fridge wasn't working. She said the stove is the way it is and we couldn't have to much food in the fridge or it wouldn't cool. When we called to let her know we were missing a pillow on the bed she basically accused my husband for being a liar also when they cleaned the room they didnt replace the comfortes and she said well there being washed and we dont have extra, and we never received a working wifi password.
Belinda (8/5): - To start when I got to the hotel the porter told me to call the number on my hotel.com reservation. I called this number and the guy that answered the phone tried giving me a different number to call while I was getting a pen to write down the number he wanted my reservation number then went in to tell me that I didn't have a reservation and hung up. After another phone call to this same number the security guard talked to him and then told me to go wait in the lobby and some one would come talk to me. Not sure what happen but there was a lady that did come talk to me and got me checked in to my room. Everything else went pretty well except for ants in the room and showers never really had hot water warm at best.
YADIRA (10/5): todo bien - Todo estuvo muy bien, la habitación, el servicio, la limpieza. todo bien.
Juan Carlos (10/5): Exelente - Exelente felicidades
Gilberto (8/5): En jeneral - En jeneral muy bien todo la limpieza y el servicio pero creo que podrían renovar los muebles y mas que nada las camas el colchón moy duro
Jean (10/5): Loved This Place!! - This place was beautiful, inside and out. It took a while to figure our how to access our rental within the Tesoro Hotel, but after that glitch everything was perfect. We had difficulty accessing the internet and it was taken care of promptly. Cannot say enough good things about this property. Thank you for a wonderful stay!!!!
Verified traveler (6/5): - El establecimiento está bien. NO ME GUSTÓ que al llegar el día del check in me dijeran en mostrador que NO TENIA RESERVACIÓN por que había sido cancelada por falta de pago. Al investigar con el banco resultó que habían hecho el cobro y después la empresa hizo la devolución y cancelaron la reservación, de lo cual no fuimos avisados. Debo aclarar que sólo nos llegó la confirmación de reservación y nunca la de cancelación por falta de pago. Para suerte nuestra se desocupo un departamento y nos lo ofrecieron, siendo éste de mayor tamaño.
Verified traveler (10/5): - Las actividades que hacen por las noches y en generar es un muy buen servicio
Dora M (10/5): Exiting expectations - Very nice , clean and good spacious rooms , and very good prices
Verified traveler (6/5): - El establecimiento estuvo bien, pero la bienvenida fue más que desagradable. Primero hay que decir que es casi imposible encontrar Aca Suites, porque no hay un hotel con este nombre, se encuentra dento de un hotel llamado Tesoro. Además ni la persona de seguridad de la entrada sabia que Aca Suites estaba situada dento de ese hotel, muy mal. Una vez que logramos verificar que si era el hotel Tesoro (porque el portero nos mando por otro lado), llegamos a recepcion donde otra vez no nos querian atender. Nos decian que debiamos de contactar una persona de Aca Suites, que desagradable. Luego llego otra persona que era amable y a lo menos contactaron alguien de Aca Suites. Llegando la encargada, no pudo encontrar nuestra reservacion (yo tenia un correo de CONFIRMACION ya pagado con tarjeta con toda la informacion de expedia.mx). Ni nos atendian nada bien, era una experiencia sumamente desagradable, llegando al hotel y queriendo disfrutar de unas vacaciones y luego nadie nos queria atender y cuando nos atendieron finalmente nos querian dar una habitacion inferior a lo que habiamos reservado y pagado. En total perdimos aprox. 2 horas para poder ingresar a nuestra habitacion y perdimos con ellos medio dia de vacaciones. En final nos dieron un departamento superior a lo que reservamos, pero en ningun momento nadie se disculpo o nos queria atender bien. El resto de la estancia estuvo muy agradable y el depto. estuvo muy bien.
Guillermo (2/5): - Too much cucarachas and the staff in the pool area was so unfriendly I don’t go back there never ever 😡
ROBLESGOMEZVICT (10/5): - Que pidan depósito para las toallas.Por lo demás, todo muy bien
Thomas (2/5): Avoid like the plague. - It took 2 hours to actually find anyone who was working for this hotel. They had no record of my reservation.
Verified traveler (6/5): Barely acceptable - Suite was dilapidated. Lots of use showed, several lights did not work, doors did not close.
Jon (10/5): Great service , Great room! - I had made reservations through Hotels.com for 2 seperate rooms as we were meeting another couple from Seattle. Our friends were snowed in but managed to make it to the airport in Seattle only to find that their flight was cancelled due to snow.They ended up cancelling their vacation!. This of course meant that we lost 7 days rent due to the no late cancellation policy (hotels.com). Aca Duites was VERY helpfull in rapidly finding a replacement tenent and along with the condo owner, refunded a large share of the costs. Apparently Aca Suites is a management company that handles various condos for their owners..Excellent service and big thanks to Marco Antonio at Aca!!