Hilton Garden Inn Bordeaux Centre
Location: 17 Allée de Rio, Bordeaux, 33800, Bordeaux, FR
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Recreational Opportunities & Amenities
Enjoy the 24-hour fitness center and bicycles for rent. Benefit from complimentary wireless internet, wedding services, and a common area TV.
Dining Options
Indulge at Babette Concept-Store with a bar/lounge, or the coffee shop/cafe. Buffet breakfasts available for a fee.
Business & Events
Experience a business center, dry cleaning, a 24-hour front desk, and 4 meeting rooms. Self-parking is available for a charge.
Experience Hilton Garden Inn Bordeaux Centre, ideally located near Rue Sainte-Catherine and Place de la Bourse. Book now to enjoy a convenient stay in Bordeaux.
Important Information
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Parking height restrictions apply.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Fitness facilities
- Electric car charging station
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Elevator
- Fitness facilities
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Wedding services
- Tours/ticket assistance
- Wheelchair accessible parking
- Snack bar/deli
- Parking (limited spaces)
- Self parking (surcharge)
- 24-hour fitness facilities
- Electric car charging station
- Shared microwave
- Housekeeping on request
- Ballroom
- Banquet hall
- Reception hall
- Wheelchair-accessible van parking
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Food and water bowls
- Well-lit path to entrance
- Stair-free path to entrance
Rooms Available
-
Room, 1 Queen Bed
1 Queen Bed
258 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillow menu
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
-
Suite, 1 Bedroom
1 King Bed
484 sq feet
Layout - Bedroom, living room, and sitting area
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a hydromassage showerhead
Practical - Free local calls, double sofa bed, and laptop-compatible safe; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillow menu
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
-
Family Room, 1 King Bed, Connecting Rooms
1 King Bed
258 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillow menu
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
-
Family Room, 1 Queen Bed
1 Queen Bed
258 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Free local calls, double sofa bed, and laptop-compatible safe; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillow menu
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
-
Deluxe Room, 1 King Bed
1 King Bed
258-sq-foot room with city views
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillow menu
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
-
Room, 1 Queen Bed, Accessible
1 Queen Bed
280 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillow menu
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Laptop-friendly workspace
- Lever door handles
- Wheelchair-width doorways
- Desk chair
-
Junior Suite, 1 King Bed, Terrace
1 King Bed
391 sq feet, located on the top floor
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillow menu
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Location - top floor
- Desk chair
-
Room, 1 King Bed
1 King Bed
258 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillow menu
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
-
Twin Room, 2 Twin Beds
2 Twin Beds
258 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillow menu
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
-
Junior Suite, 1 King Bed
1 King Bed
398 sq feet
Relax - In-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge and coffee/tea maker
Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a hydromassage showerhead
Practical - Free local calls, double sofa bed, and laptop-compatible safe; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Thin carpet in room
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillow menu
- Sleep Number by Select Comfort mattress
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Desk chair
Guest Reviews
- John (6/5): - The pics gave the impression that there's a terrace;there is but just for business clients.The 24 hour snack shop was not open at 2 pm.Instant coffee in the room was not good.Wouldn't stay there again or recommend.
- Thomas (10/5): - Great hotel, but not close to downtown. Close to train station. Tram is 10 min walk. Not bad.
- Lara (10/5): - great place to stay! Overall great facilities, clean and welcoming. The building is new and free breakfast was a great bonus.
- Thomas (6/5): 5 day break - Nice hotel , comfortable but could be so much better. Basic facilities, no room service , dining room closed at weekend , no residents bar , unable to get a coffee in the lounge . Vending machines do not count in this regard . The area around the hotel leaves a lot to be desired. Great bus and tram service nearby .
- Armelio (8/5): - 👍
- Olivia (4/5): - The first room I was given had an awful stench coming from the bathroom. I waited for a while to see if it would subside, but it didn't. Smelt like raw sewage or something of that nature. I was moved to a second room. If I ignore the stains on the carpet and ceiling, it appeared to be a fairly clean room. However, I did find a bug in my suitcase! Won't be staying there again unfortunately.
- Andrew (10/5): - Great place to stay but crap location. No where even to eat dinner unless you eat in the hotel restaurant which was very expensive and not that great of a menu
- Marianne (10/5): - Location a little far from the center
- Hitesh (10/5): - A good hotel at the riverside, walkable into town centre. Rooms were spacious with amenities that were useful. Great breakfast, and helpful staff.
- Christopher (10/5): - Very clean hotel. Staff were very lovely. Would recommend
- Catherine (10/5): - Loved the river view. Unfortunate that the tram service was being upgraded so not running outside the hotel. This made us walk a long distance in the heat.
- Jueun (10/5): - Easy to access old town and very kind staff
- Sarah (8/5): - Stayed here for a short mini break. On arrival Justin on reception was very helpful polite and welcoming. As a food allergy customer (gf and df) I found breakfast quite limited. Had to ask for bread rolls to be cooked, no pastries, food was questionable to what was ok and what wasn’t. One evening we had dinner there and I didn’t appreciate the whole restaurant hearing the chef speaking loudly to the waiter about what I could and couldn’t eat. Room was ok. Nice gym on the 2nd floor. Reception area is very clean.
- RASHID (4/5): Staying at Hilton Garden Inn Bordeaux City Center - I stayed 3 nights and there was no service at all during my stay. When I called after coming back from business meetings and asked for room service they told me no room service after 3pm. I asked for bathroom tissue but they did not have. I had to go to the reciption several times to collect bathroom towels. I am really surprised that this hotel is rated 4 stars.
- James (10/5): - Lovely modern hotel with excellent helpful staff. It was exceptionally clean and had everything we needed. While it is convenient for the train station the area is under development so it’s a mixture of new and derelict buildings which didn’t inspire confidence especially at night. It’s quite a distance into Bordeaux centre and the commute wasn’t helped by the trams in the area not running. However, once we understood the bus services we coped fine. Despite these issues would stay there again for the quality of hotel and service.
- Douglas (10/5): - Rooms not large but all study and stylish furniture. Bath fixtures up to date. Very good shower. Excellent soap and shampoo provided. Best towels.
- Sergey (10/5): - Very nice place, we had family connected rooms. Staff is very helpful. Included breakfast was very good, a lot of to choose. Near very nice place to eat, on side.
- Sue (10/5): - Nice American hotel. Area is a bit under developed and there are not many restaurants or grocery stores nearby, but it is within walking distance of the main train station. The location is not close to the city center despite the name of the hotel.
- MANUSHAK (10/5): - Everything was great. Nice and clean
- Graeme (10/5): - We loved staying at Hilton in Bordeaux - we wouldn’t hesitate coming back. The staff particularly were amazing.
- Dawn (10/5): - Excellent staff and wonderful breakfast thank you!
- gergely (10/5): - Nice hotel and team, parking a bit complicated but close by
- James (10/5): - Very clean
- kenneth (10/5): - The area around the hotel felt a little sketchy. A lot of abandoned buildings. It isn’t very convenient to downtown. But if you don’t mind an Uber ride it’s great.
- Lori (8/5): - Stayed only one night as we extended our stay and had to move to a different hotel. Location is not convenient for a stroll around the centre of the old city, but somewhat accessible by bus/tram. Nearby food options are rather scarce. Desk service was polite, the can they pre booked for 3:15 am did not arrive and a subsequent cab was called and only arrived @3:45am.
- Joseph (10/5): - It was a good stay at the Hilton, the staff made us fell comfortable and safe…. Always helpful
- Leena (6/5): - Room next door, loud noisy Average hotel, staff and amenities. Noting wow. Rooftop bar not open.
- Mary Kay (10/5): 4 days in Bordeaux - The desk help were all wonderful, friendly, helpful, patient. Rooms very comfortable and breakfast superb. Convenient to the train station, tram stops and food court.
- Brian (8/5): - Great if you want to be close to the train station. Staff wee lovely. Rooms were very nice. Breakfast buffet however was not worth the price.
- Cynthia (10/5): Enjoying Bordeaux - We had a great time in the city , it was our first time in Bordeaux , and we enjoy every minute of it.
- Leonard (4/5): Not the Best Stay - Hotel Hilton Bordeaux Garden Inn 17/4/2025 Good day to you following our recent stay at the Hilton Garden Inn in Bordeaux have been requested to write a review in relation to our stay and experience. We arrived quite late in the afternoon around 5:30 PM and went to reception and was greeted very kindly by the receptionist at that time. He confirmed our room reservation for three people just for one night dinner bed-and-breakfast we were explained about restaurant which wasn’t too much of a problem as this was our second time at the hotel following stay last year, which we enjoyed very much. We entered our room to find it the same as we had experienced before and knowing we were three people, yet to gain the room was Only set up for two people There was an extra set of towels on the bed, but only 2 cups & enough milk for two people and two bottles of water, which is not ideal when you have booked for three people dinner bed-and-breakfast I came down to reception and asked why the room had only been set up for two people as we were three to which they apologised. I said we would also like extra glasses, decaffeinated coffee (as we only drink decaffeinated coffee), extra milk and water glass & tea cup. The reception gentleman said he would organise this and bring it up once it was already, this was within 15 minutes. He arrived at our room and handed me one milk, one espresso cup one tea cup no water and no water glass and the coffee was normal. This was a pointless
- Scott (10/5): - Very friendly staff
- mitch o'neil (10/5): - Clean and friendly
- Ma Hilda (10/5): - Amazing
- Alison (10/5): - The breakfast, as said by other reviewers, is excellent with different stations for hot/cooked and continental and cereals and fruit, croissants and pain au chocolat, cakes and bread and waffles and pancakes. Great value to set you up for the day and open early until 10 for the more leisurely and rested clientele. Hotel ad restaurant reception staff were friendly, polite and helpful though we did receive some helpful and some less helpful advice regarding sightseeing and were overcharged on arrival, but this was soon rectified. The location was quiet with easy transport links and a short 10 minute walk to the station for trains, more buses and trams, and the airport shuttle coach. Some bar/cafe/restaurants close to the hotel and a carrefour mini supermarket. Our room had a lovely big window with view into the city and some of the Garonne river. Room was a nice size for a twin, with tea and coffe making facilities, iron and board, tv and airconditioning though we struggled to get the room less than 19 degrees. Bathroom had a lovely big powerful shower and a handheld showerhead as well. We didn’t make time to use the gym facilities. Cleaning staff were polite, patient courteous and thorough. Hotel makes some efforts to encourage clientele to consider the environment and reuse towels where not too dirty. There was just one stain on one duvet, which had obviously been washed and clean but on pure white was a bit unsightly (pen?) It was a very enjoyable, comfortable stay.
- Laura (10/5): Easy, business Hotel - Great! Very easy hotel to stay at. Location was definitely a business zone, so just be aware of that.
- Ana (10/5): happy customer - Staff was friendly, breakfast was super good and hotel had laundry facility so I was able to do my laundry before going on our cruise.
- Martha (10/5): - The hotel is new, very clean, comfortable and convenient. The breakfast buffet was good and the staff are very nice and friendly.
- Clara (10/5): Was very good - Great stay. Very clean. Convenient to train station (12 minute walk). We used as our base for day trip to Lourdes. Bordeaux is a beautiful city. We did take a taxi/uber to the main city area. That is not writhing walking distance. Our room had a beautiful river view.
- Mayda (10/5): - Close to a food hall and to the train station
- Mike (6/5): - Quite disappointed. Shiny new hotel, but.... Hot shower only in the morning. Weather was cold and wet, so a warm shower in the evening would have been nice. Asked for quiet, got put next to the elevator. A view would have been nice on the riverside but got up close view to the adjoining office tower. So.. not really platinum client treatment. Other hotels in Bordeaux to choose.
- Steen Bo (8/5): Great hotel but difficult to find - I arrived by car in the evening. The hotel is poorly signed and I had problems locating it. Otherwise nice location with pleasant staff and great rooms. For the number of rooms I find 2 elevators too little - too much waiting time.
- teri (10/5): - The hotel and the staff were amazing. The area was very walkable with a lot of dining options. The river is pretty spectacular too. You are in walking distance to the train, buses and the light rail system so it is easy to travel anywhere.
- Saeid (10/5): - It is a nice and clean hotel.
- Xiaodong (8/5): - Overall, This property is worth for the money we paid. It was quite clean, friendly reception and refurbished room. The only thing is the public transport is not very convenient.
- Mike (8/5): - Bar restaurant service needs improvement
- Saeid (10/5): - It is a clean and nice hotel.
- Fabrice (10/5): - Very nice and comfortable hotel. My wife and I enjoyed very much the hotel restaurant. Location is not central.
- Esra (10/5): - Hotel was new, very nice and clean. We took the suite, and it was so comfortable. There were dining options and supermarket downstairs on the street.
- Elizabeth (6/5): - Cold shower. Cold room
- Zoe (10/5): - Great stay in Bordeaux.
- Jose (8/5): - Quiet area
- Wendy (10/5): - Great location near train and city centre. Nice walk along river with great markets and restaurants. Great food court nearby with lots of different cuisines.
- Vincent (10/5): - Stayed for on night before starting a guided bike tour in Bordeaux. We met our group at the train station, so this was very convenient for that. Went to an afternoon walk along the river, convenient for that. Not very close to downtown, so we took ride shares back and forth for dinner. The facilities are wonderful, the staff very friendly and attentive. Wonderful breakfast. Would definitely stay here again.
- Mayela (10/5): Good hotel for price - Hotel was excellent! The location is far from the downtown, but convenient to get out of town if you have a rental car
- Chui Fung (10/5): - Convinent, quiet n safe location
- Leena (10/5): - It was a good hotel with friendly staff. Incredibly clean. I would advise getting an Uber into the city because the area where the hotel is located is still under developed.
- Katherine (10/5): - We only had one night here because we were catching a flight the following morning. It was not too far from the main Bordeaux train station which was one of the reasons for choosing this hotel. The service staff were very helpful and the area had a big shopping mall nearby. We also thought it was a bit closer to the airport than the previous stay in Bordeaux.
- Katherine (4/5): - I travel a lot... Bed is old and hard as a rock (some of the linens are old, pilled) Carpet is stained. No room service. Staff seems proud of giving mininum effort & not going even slightly out of their way for guests. 17 parking spaces for over 100 rooms, so good luck on a busy day. Mediocre, at best.
- Carlos (10/5): - Excellent location
- James (10/5): - Kind of a rundown area
- Steven (10/5): - One of the best hotels we've ever stayed at. On arrival the staff were friendly and helpful. We had breakfast on my last day and were impressed with the selection and quality of the food. Our room was comfortable and large, with little extras like a sliding wardrobe, ironing board and iron. We also made use of the gym which was another bonus.
- Karen (10/5): - Great stay and lovely hotel. Tram and bus links excellent to Bordeaux downtown.
- yolaine (10/5): - Newly renovated. Staff was excellent. Specially Jean at the front desk who was fantastic. Very helpful, patient and knowledgeable. Hotel restaurant was good. Ate dinner there our first night. Very good breakfast. I would certainly stay there again.
- Philip (10/5): - Spacious with large shower. Clean and well looked after. Dropped a ⭐ because the reported faulty kettle was not replaced. Also, it hard very difficult to insert a digital key into the card power switch! 😂 Needs sorting Hilton IT?
- Lloyd (10/5): - Extremely helpful front desk, very accommodating.
- Yue (10/5): Great place to stay in Bordeaux - Great stay and convenient location.
- Verified traveler (10/5): Friendly staff - Really lovely friendly and helpful staff Made us so welcome Nice room Comfortable and clean
- Burak (10/5): - Clean, spacious, nice staff, close to the train station and the city.
- Alexandra (10/5): - The hotel is near the train station and there was a lot of work going around. It might not be the nicest area but the hotel compensates with all the amenities.
- Gregory (10/5): - We loved the hotel and staff and look forward to returning there one day
- Sandra (8/5): - The Hotel itself if great. Rooms are big and clean. Staff were friendly. It was convenient for us with the parking. There are a few things around but you need to walk about 30 min to go to the center area.
- Aesha (8/5): - Clean hotel, friendly staff. Wish the TVs had more channels and casting capabilities.
- joel (10/5): - Great staff
- Johanne (10/5): - Good hotel a little out of city centre
- Jill (10/5): - Niala at the front desk was so warm & welcoming! She allowed us to store our bags when we arrived early. She was also able to get us early access to our room!
- Amy (10/5): One of the nicest hotels I’ve stayed in - The hotel is very modern and the decor is beautiful. We had a family room and it was very spacious and spotlessly clean. The staff were very friendly, helpful and professional. We ate at the restaurant and the food was delicious. Overall I was very impressed. The only negative is the location it’s probably not the nicest area in Bordeaux however it is a ten minute walk to the nearest tram stop.
- Alicja (8/5): - There were two people : my sister and I and I had to ask for second set of shampoo, conditioner and a piece of soap. Another day they didn’t change the towels and we had to go and ask.
- Heather (10/5): - Very nice property and extremely clean. The breakfast was amazing and one of the best we had in Europe. The staff was so nice. It was a pleasant surprise and a great value.
- Alexandra (8/5): - The staff is great, the rooms are big, clean and comfortable. The area of the hotel is still under development a bit but still walkable.
- Linda (10/5): - Good location
- Frankie (8/5): - Easy access to station
- Stephanie (10/5): - Great hotel near the train station! Rooms were lovely and clean and staff very friendly. This property is located away from downtown area, but easy to get Uber within minutes to take you wherever you want to go. Never had an issue getting an Uber during our 5-day stay. There are also trams that run throughout the city, but we never took one. Overall, great hotel at a great price!
- Verified traveler (6/5): - Reception staff lovely Instant coffee in room shocking for upscale hotel Room had stale odor Coffee associated with charge in lobby Breakfast was good and environment for breakfast very nice
- chiew fong (10/5): wonderful stay - Safe and quiet location .
- Dr Robert (10/5): Thoroughly recommended! - Super clean and comfortable hotel with excellent breakfast. Close to platform for Bordeaux’s fabulous tram. Great view of the river from our room. Very friendly and helpful staff.
- Robert (10/5): Great - Good place to stay. Walking distance to city center. Only complaint - carpet a bit soiled.
- Angela (10/5): - Close to the train station
- Mark (8/5): Bordeaux city break - Excellent staff, friendly, helpful, it's not true what they say about the French. Lovely breakfast, comfy beds but my missus woke up a bit stiff. I recommend this hotel and would stay again.
- Carol (8/5): - The desk staff was fabulous. Check in was very smooth. We arrived after a long day of travel and when we’re checked in we were invited to the restaurant Babette. We took our bags to the room, cleaned up and went to Babette. But when we arrived, the hostess was very rude and nasty and would not seat us even though there were only three tables with guests. It was a blessing though, as we walked to La Boca and had a wonderful dinner and fun!
- January (10/5): - new, clean and convenient.
- Matthew (10/5): - The staff was simply amazing. Our luggage was lost at the airport for the first night and they went out of their way to make us feel comfortable. Everything from complimentary drinks and pastries to providing milk for our 1 year old when he was out and stores were closed. If I’m ever back in Bourdeaux this is where I’m staying.
- Kristan (10/5): Best staff & view! - The hotel was fabulous and provided us with very thoughtful gifts. The view was amazing. The front desk manager was a huge asset to the hotel. He was terrific.
- Laiz (6/5): - i dont like the hotel at all our room had the shower broken no hat water in the shower , and the toilet dint flush correctly on top of that for them to change the room was a mission , and the new room had all the carpet stain . is a little far from center .
- Marco (10/5): - We only stayed one night so didn't have more time to look to the surrounded areas near the hotel, but our stay was excellent. The people in the reception were really nice and we felt like in home!!!
- Nathan (10/5): - Everything you expect from a Hilton. Great staff, amenities, room, everything hit the mark. Very happy!
- Richard (6/5): - Our toilet didn’t flush right. The sink faucet was very loose! The hotel restaurant Babette was TERRIBLE!!!! Worst food we had in France!!! The staff were friendly and helpful.
- Paula (10/5): Quiet Room with Good Location - Very quiet room and within walking distance of the old town. Bed was very comfortable.
- Kadir (8/5): - The area around the property is under construction, needs extra 2-3 years to get valuable.
- craig (10/5): - Quality with Great price Food - in Hotel was Exceptional Laundry services down a dryer And the only working one had exhaust plugged and continually overheated This is a fire hazard and should be addressed asap Still give 5 Star as establishment was exceptional
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