Hampton Inn & Suites - Allen Park

Location: 16400 Southfield Rd, Allen Park, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Non-smoking throughout
• Shared lounge/TV area
• Wheelchair accessible
• Allergy-free room
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Self parking (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Swimming nearby
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Room, 1 King Bed, Accessible, Bathtub

  1 King Bed

  Internet - Free WiFi and wired internet access

  Entertainment - 42-inch LCD TV with premium channels

  Food & Drink - Refrigerator and microwave

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, and hydromassage showerhead

  Practical - Free local calls, double sofa bed, and laptop-compatible safe; cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning, daily housekeeping, and heating

  Accessibility - Closed-captioned TV

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Hydromassage showerhead
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Closed captioned TV
  • Accessible bathtub
  • Visual fire alarm

• Room, Accessible, Refrigerator & Microwave (Hearing)

  2 Queen Beds

  Internet - Free WiFi and wired internet access

  Entertainment - 42-inch LCD TV with premium channels

  Food & Drink - Refrigerator and microwave

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, and hydromassage showerhead

  Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning, daily housekeeping, and heating

  Accessibility - Visual fire alarm

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Hydromassage showerhead
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Closed captioned TV
  • Visual fire alarm
  • Doorbell/telephone notification

• King Room - Non-Smoking

  This double room provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Alarm clock

• King Studio Suite - Non Smoking

  This studio has a tea and coffee maker, a seating area and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • Microwave
  • Alarm clock
  • Sofa bed

• Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

  1 King Bed

  Internet - Free WiFi and wired internet access

  Entertainment - 42-inch LCD TV with premium channels

  Food & Drink - Refrigerator and microwave

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, and hydromassage showerhead

  Practical - Free local calls, double sofa bed, and laptop-compatible safe; cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning, daily housekeeping, and heating

  Accessibility - Visual fire alarm

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Hydromassage showerhead
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Closed captioned TV
  • Visual fire alarm

• Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

  1 King Bed

  Internet - Free WiFi and wired internet access

  Entertainment - 42-inch LCD TV with premium channels

  Food & Drink - Refrigerator and microwave

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, and hydromassage showerhead

  Practical - Free local calls, double sofa bed, and laptop-compatible safe; cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning, daily housekeeping, and heating

  Accessibility - Visual fire alarm

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Daily housekeeping
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Hydromassage showerhead
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Closed captioned TV
  • Visual fire alarm
  • Doorbell/telephone notification

• King Room with Sofa Bed

  This triple room features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Alarm clock
  • Sofa bed

• King Room - Mobility/Hearing Accessible

  This double room offers a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Alarm clock

• Queen Room with Two Queen Beds

  This quadruple room offers a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Alarm clock

• Queen Room with Bath Tub - Mobility Access/Non-Smoking

  This quadruple room offers a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Alarm clock

• Queen Room with Two Queen Beds - Hearing Access/Non-Smoking

  This quadruple room features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Radio
  • Refrigerator
  • Microwave
  • Alarm clock

Guest Reviews

• Michael (9/5): -
• Lisa (10/5): - The location was great. The bed was comfortable and the room was big. The breakfast is awesome!!!I will stay there again. There's really nothing we didn't like.
• Jonathan (10/5): -
• Lynne (10/5): -
• Laura (8/5): -
• ZI YANG (10/5): -
• Kisha Wood (8/5): -
• Robert (8/5): -
• Kathy (10/5): Perfect - Staff was very friendly and efficient the facility was very comfortable and clean, breakfast was a nice perk and the location was perfect. We will be back N/A
• Art (9/5): -
• Tasha (8/5): -
• Laurain (9/5): - Liked the location an close by evening facilities, didnt like the pool way to much chlorine, also the fat free breakfast was overrated didnt like the pool way to much chlorine, also the fat free breakfast was overrated, no flavor, no sugar u just ruined the days beginning s
• Keith (8/5): I would definately book again' but hope they repair the window shade - The staff was excellent, enjoyed a very nice breakfast. The room was comfortable and quiet. There were 2 issues. The window shade would not close so that I saw Lights from cars and had a little bit of nervousness about people looking in. the second was the kleenex box was empty.
• Alicia (9/5): - The staff were extremely friendly.
• Prennicea (8/5): -
• Bashar (7/5): -
• Michele (10/5): - The staff was nice it was clean and the service was great we will be back again I can't say nothing wrong I loved it
• Habib (3/5): Rooms are not as expected, dirty pillowcase, dirty carpets in side room and out. Breakfast was good. - People at the front desk both day shift or night shift not not friendly not respectful nor welcoming. Housekeeping did not replace clean towels or bath towels after taking dirty once.they did not vacuum the room. Over all bad experience at the room Breakfast was good and clean.
• Angellete (1/5): Quiet hours need to be enforced - The property was okay but in my opinion, overpriced. Quiet hours weren't officially enforced; children kept running and jumping on the floor above after midnight each night. I called to report it two nights in a row. The first night, the staff responded, but the second night, they didn't. On the third night of our stay, Anna kindly provided me with another room upon my request. I stayed at the hotel for three nights and thanks to Anna I was only able to get proper rest the final night.
• Autumn (10/5): Best stay ever!!! - Stay was exceptional! It exceeded my expectations. The front desk attendant Lisa was very very veryyyyyy helpful with my check in process. The other staff greeted me as well everyone spoke and had smiles it was a great atmosphere. The breakfast had awesome variety it changed everyday. Lisa also checked on me throughout my entire stay to make sure my trip was going smooth. The room was huge, clean bed nice and comfortable. I visit detroit often and this by far has been my best stay. Will stay again Loved everything
• Masoum (8/5): -
• Szabolcs (8/5): -
• MARIAH (9/5): -
• Jessica (8/5): - Staff was awesome.... Thank you very much
• Orlene (10/5): Great! - Clean, modern friendly staff Not enough outlets for plugging in electronics
• mitrav (4/5): Don't use if you need a reliable airport shuttle - Hilton Diamond Member. Very bad experience because of the shuttle. Waited over 1.5 hours for the shuttle to arrive (unmarked white van). Was told "we are down to 1 van that has to serve 3 different hotels". After a long flight and cancellations, the last thing I wanted was to stand outside in the cold for over an hour and a half.
• Coulter (8/5): Liked how clean the property was - The breakfast was very good.
• Claricha (10/5): - The room was spacious and cozy. I would’ve liked more lighting.
• Ashley (10/5): - Wonderful
• Turner (10/5): -
• Shanta (10/5): - Breakfast was good. Location was great
• Tamika (7/5): -
• Talia (10/5): My kids and I went because they wanted to go swimming and I was looking to relax away from home. Anna the lady at the fr - Was clean and quiet There wasn’t anything to not like
• Courtney (10/5): -
• Ashley (10/5): -
• Brandon (10/5): -
• Branch (9/5): -
• O8658QOjenniferl (10/5): Excellent Hospitality - I honestly cannot give this hotel enough stars! Everyone was super friendly no matter what time of the day or night and you can't beat the free hot breakfast and coffee bar for those cold days. I would definitely stay here again. Thank you to all of the wonderful Hampton Inn employees who made my stay memorable!
• Tiwari (9/5): -
• Cheryl (10/5): -
• Joseph (10/5): good - great everything was great
• Debra (8/5): -
• Fuller (10/5): Very relaxing. - The breakfast was fresh and very tasty.
• Kari (10/5): -
• Saeed (10/5): -
• NEIL (9/5): Great place to stay, Very resonabily priced, Very much enjoyed our stay. - We enjoyed our stay, but did not really spend a lot of time at the hotel. The room met all our needs for just an overnight stay. The breakfast was great. I booked through booking.com, but the reservation linked with Hilton app which allow us to check in, select our room, check out and use digital key right from our phone. Shower took awhile to get hot. Everything else was great.
• Cochran (10/5): -
• David (9/5): - Everything was fine except the internet connection was down and the toilet kept running.
• gdanb2025 (8/5): It’s the little things….. - I travel quite a bit and I’ve stayed at this hotel several times…. Always a nice clean room and friendly staff……BUT…… my only complaint and why 4 not 5 star review…. Plugs next to beds are wore out and plugs just fall out. Very frustrating when you have a full day ahead and phone is on 10% power cause the plug didn’t stay in. And it’s every room I’ve stayed in at this location.
• rondo5856 (4/5): Very noisy. - Worst stay I’ve ever had at a Hilton property. The property itself was clean and convenient, but it was extremely noisy! Apparently there was a youth hockey tournament in the area. The kids were playing hockey in the 3rd floor hallway when we checked in. They even had a goal net set up. I complained about the noise at the front desk and the person there did go up to investigate. They packed up, but just moved to the fourth floor. The jumping and noise went on until at least midnight. The noise continued most of the weekend. My son lives a few blocks from this hotel, but when we come back, we WON’T be staying at this Hampton. I can’t believe that the hotel couldn’t or wouldn’t do anything about it.
• Helen (10/5): - Easy to find, close to downtown.. easy parking and good breakfast No complaints! Everything was great.
• Anitra (10/5): -
• NM9624 (5/5): -
• Mohiuddin (9/5): -
• Jean (9/5): - Everyone was very pleasant and friendly!!!!!! I was disappointed that the pool water was cold but overall everything was delightful!!!! P.S…. If you all could make the pool water warm that would be the perfect home away from home!!!!🙏🏻🙏🏻🙏🏻
• Jean (9/5): Overall it’s a great property to rest at when you’re away from home 💯🥰👌✅ - It’s clean and comfortable and I love the staff!!!!!! We were a little disappointed that the pool water was cold!!!!😿😿😿
• Peggy (8/5): -
• Elisabed (10/5): Wonderful and comfortable stay - Great location No complaints
• John (8/5): Typical Hampton Inn - no surprises - This Hampton Inn is straight out of the corporate Hampton Inn mold. If you have seen or stayed in one you will get what you expect - spacious rooms decently furnished. Thhis paticular room was poorly lit and the desk chair was well worn - and less thaan comfortable. Breakfast was a bit below Hampton standards. All in all a good choice for lodging in the area. Bathroom faucet leaks on the counter. The room need n more light in the corners and the countertops in the main room.
• Gary (10/5): -
• Linda (8/5): - The staff person was professional and pleasant. The hotel was clean, my room smelled a little musty.
• Wayne (10/5): -
• Priscilla (5/5): Ok this time. Lots of problems with the room but we love the location/ concert we went to. - We liked the staff. Especially, Betsy Cleveland, the housekeeper, she does a wonderful job and helps you with whatever you need.. She definitely needs a raise. The ice machine on our floor was not available and the other floors they were out. The room had lots of knats, tv would not connect to mobile, phone in bedroom not working.
• Rhonda (10/5): -
• Adam (2/5): - Booked room thru Hotels.com, arrived and no room was available. Received a refund, but stranded in Detroit with family in the middle of the night in the midst of a family emergency.
• Pamela (10/5): - Staff is friendly. The rooms are clean.
• Tabatha (9/5): - Propre Grande chambre Bien situé
• Glen (10/5): - Room was very comfortable, clean and exceeded our expectations. Public areas were clean and well maintained. Staff was very helpful.
• Meickle (10/5): - Breakfast was the best yet Room was clean, and hotel smelled clean. Staff was great! Saved location in our faves.
• Kathy (8/5): - I was surprised that the carpet in the room was so dirty. I definitely did not walk on it in bare feet. The staff was friendly and the breakfast area was clean. I appreciated that turkey sausage patties were offered along with the ham.
• frank (8/5): - I enjoyed that fact that this hotel was in close proximity to the local police station, but it was not easy to see the hotel from the street and had to make a u-turn to get into the parking lot. Check in was terrible, the attendant on duty when we checked in was not very good and it took him a few tries before we did get checked in. The room was clean and comfortable, but not enough lighting in the room, it was a bit dark. Another issue was the tv, there is a sensor that needs to be visible in order to change channels, but it was not. There also was a problem with the toilet in the room, it kept running the entire time we were in the room. Lastly the breakfast was very good and the women was always helping the customers and constantly replenishing the food options.
• Angelo020966 (8/5): -
• Marva (6/5): - The carpet smelled; phone in room did not work and a couple of cosmetic eyesores.
• Betty (9/5): - Good night staff, very professional and helpful.
• Betty (9/5): - Night staff, Venuse, very nice and professional. Good breakfast
• Betty (8/5): - Night staff, Venuse, very nice, very professional. 👍 Good breakfast. 👍
• timothy (10/5): - Very nice hotel with excellent staff.
• Rumyana (10/5): -
• Julie (10/5): - The people I interacted with who work there made the stay top notch.
• cody (10/5): - 5 stars
• Tami (4/5): - First room was dirty and smelly. Second room was cleaner, but no housekeeping one day of the stay and no extra toilet paper and tissue.
• Fabien (9/5): -
• David (10/5): - Ok
• Mirjana (10/5): - Nice place to stay.
• Verified traveler (10/5): Superb! - Beds were very comfortable and staff was excellent!
• Kim (1/5): 4k in damages and charges for car return and repair. - Car was attempted stolen from parking lot. Hotel staff did nothing to contact or help in determining whose car it was and had the car towed. Parking lot is not safe, and staff do not have the ability to problem solve for their guests.
• Melanie (6/5): Ok place needs updating - Room was good size. Housekeeping team were very friendly and nice to deal. Digital check in and room selection was a plus as we could go right to our room when we arrived. Breakfast was decent for a hotel, several warm options along with normal continental offerings. Negatives the carpet in the room was nasty and dirty. every day had to clean the bed due to dirt coming in off feet from the floor. Bathroom, toilet dripping, shower door leaked water (bottom frame bent) Barn door to bathroom VERY difficult to move and no fan in bathroom. The room says comes with fridge, the fridge was either off (warm) or freezing items. Cost us several food items that spoilt due to this. Overall would say 7.5
• Cherri (9/5): -
• Cherri (9/5): -
• Verified traveler (8/5): For Management Only: re Rm 318 - The staff are very friendly and the condition of the building is generally very good: up-to-date, clean, and welcoming.. However, the quirks in our room were an exception. Here are several items that need correcting and the issues would appear to be not new: the toilet seat will not stay up and falls down at inconvenient moments; the toilet runs every 10 minutes for 20 seconds; the toilet paper holder aims down at the floor at an angle that causes the roll to fall off; the glass shower doors are mounted at enough of an angle that the doors roll open on their own - even when you are in the shower; the mirror on the bathroom/closet sliding door has a huge crack angling across the door; the outer door to the refrigerator cabinet slams shut with a loud bang unless the user prevents it from happening. This was all very surprising because it's a Hampton Inn, the staff are friendly and helpful, reception was friendly, easy and welcomed guests with plate of seemingly home-made chocolate chip cookies, the common area rooms were all very nice, and the breakfast was great. I hope there aren't other such rooms that take away from the general ambience of being a very nice place to stay.
• John_B074 (2/5): They turned off the fire alarm and put my family at risk - Don't stay here. The night we were there the hotel turned off its fire alarm system because it was giving false alarms, and worse, they lied about it to me. We had two rooms for two nights, with my wife and two grandchildren. The fire alarm went off at least four times, false alarms all. When it went off at 10:15 pm, I complained to the desk. Eventually, the woman working the desk told me the system was fixed. I didn't believe her so I called the Allen Park fire department. They were also told it was fixed, but sent a crew to check it out. The firemen found the hotel had "silenced" the fire alarm system, essentially turning it off. It was not fixed. So the hotel both put my family at risk and lied about it. This can all be confirmed with the City of Allen Park fire department.
• Yedidia (9/5): נחמד ונעים ורגוע -
• Adam (4/5): - I got to the hotel at 11:00pm. My reservation was for a room with 2 queen beds. My family went to get in the room and the door lock was broken so we could not get in the room. Hotel staff then changed our room to one with a single king bed for my family of 4. So ultimately I paid over $140 to be able to sleep on a couch in a room.
• Karen (10/5): Great location - This was a great location - convenient to the airport, The Henry Ford and downtown Detroit. It was in a safe area and close to several breakfast option (not close enough to walk). The shower was hot with good pressure. There was daily housekeeping. My only suggestions for improvement would be to stock more than 2 bath towels and leave us an extra roll of toilet paper.
• Eileen (10/5): - Check in process quick and easy. Room spotless, spacious and very comfortable. Breakfast options and variety excellent.
• Jacqueline (2/5): - Was not able to check in today, there shatter was down, need refund ASAP
• Judith (10/5): - Everyone was very friendly from the moment of check in through to departure. I was quite impressed!
• April (6/5): -
• Sherika (10/5): - The staff, the cleanliness, complimentary breakfast. Safety.
• Shelly (10/5): - Every went smoothly. The room was bigger than most. Breakfast was out, and everything looked fresh. My husband said the Blueberry Muffin he ate was the best he's ever had! Nothing to report.

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