Hotel San Miguel

Location: Calle Club Paraíso, zona 0, Flores 17001 Calle Club Paraíso, zona 0, Flores 17001, Flores, gt

Star Rating: 1 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Luggage storage
• Tour desk
• Ironing service
• Packed lunches
• Currency exchange
• Shuttle service (additional charge)
• Baby safety gates
• Public Bath
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Face masks for guests available
• Delivered food - securely covered
• Mobile app for room service
• Shopping on site
• Front desk (limited hours)
• Free wired internet
• Internet access
• Reception hall
• Japanese garden
• Fishing nearby
• Beach club nearby (surcharge)
• Beach toys
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Family Room, 1 Bedroom, Non Smoking

  3 Queen Beds

  Features a private balcony/patio

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Daily housekeeping
  • Room service
  • Free WiFi
  • Balcony or patio
  • Bedsheets provided

• Deluxe Double Room

  This air-conditioned double room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a terrace with lake views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Private entrance
  • Mosquito net
  • Coffee machine
  • Terrace
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hand sanitiser

• Deluxe Family Room

  This air-conditioned family room is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit has 3 beds.

  Max Occupancy: 6 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Private entrance
  • Mosquito net
  • Coffee machine
  • Terrace
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hand sanitiser

• Deluxe Triple Room

  This air-conditioned triple room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with lake views. The unit offers 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Private entrance
  • Mosquito net
  • Coffee machine
  • Terrace
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hand sanitiser

• Economy Single Room

  This air-conditioned single room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with lake views. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Private entrance
  • Mosquito net
  • Coffee machine
  • Terrace
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hand sanitiser

• Economy Double Room

  This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with a quiet street view. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Private entrance
  • Mosquito net
  • Coffee machine
  • Terrace
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hand sanitiser

• Deluxe Quadruple Room

  This air-conditioned quadruple room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with lake views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Private entrance
  • Mosquito net
  • Coffee machine
  • Terrace
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hand sanitiser

• Single Bed in 4-Bed Dormitory Room

  This bed in dormitory has air conditioning.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Private entrance
  • Mosquito net
  • Coffee machine
  • Entire unit located on ground floor
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hand sanitiser

• Single Bed in Dormitory Room

  This bed in dormitory features air conditioning.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Private entrance
  • Mosquito net
  • Coffee machine
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hand sanitiser

Guest Reviews

• Rodriguez (9/5): - Las instalaciones
• Sebastián (10/5): - La ubicación es espectacular, se puede ver el lago y el pueblo El WiFi no está tan bien
• Tun (10/5): An excellent stay with great staff, a clean and comfortable room, and very well-organized tours. - I had an excellent experience at this hotel. Everything is very clean and the staff is always willing to help with great kindness. From the beginning they helped me organize my tours to Tikal and Yaxhá, and honestly it was the best decision to book them directly at the hotel because the boat is included and they provide all the information you need. Everything was very well organized and the whole experience was easy and enjoyable. In the morning they offer free coffee, which is a very nice touch to start the day. My room was comfortable and beautiful, with good Wi-Fi and a power outlet right next to the bed, which is very convenient. There is also a microwave in the coffee bar, which is very helpful if you want to heat up food or make tea. The boat service always worked quickly and efficiently, making transportation very easy. The hot shower in the room was excellent, and the cool weather at night made sleeping very comfortable. Overall everything was wonderful and I felt very happy during my stay. I definitely recommend it! Nothing negative to say. Everything was excellent.⭐
• Marianne (8/5): Es war alles gut ! - Es war schön ruhig gelegen
• Cynthia (9/5): Muy buena estancia - Atención 24/7 la infraestructura, pero es parte del lugar
• may (10/5): - Nos encantó la vista, la tranquilidad y el servicio que Eduardo nos dió, muy amable, así como el servicio del restaurante
• MAYTTE (9/5): Experiencia cool en la isla - Aunque estaba ubicado en el otro extremo de la isla, el servicio de bote gratuito facilitaba mucho el traslado, haciéndolo cómodo y sin complicaciones. La habitación era espaciosa y bien equipada, con baño privado, agua caliente, aire acondicionado y un pequeño frigobar. El personal fue amable en todo momento, siempre dispuesto a ayudar con recomendaciones sobre el lugar, precios y actividades para disfrutar mejor la experiencia. Las vistas desde el hotel son simplemente increíbles, tanto durante el día como en la noche 🥹 Me voy muy satisfecha con todo 😊 El wifi no funcionaba bien en la habitación
• Adela Alexandru (7/5): Friendly Staff. Extra charge for card payments - The staff were friendly and helpful, which made a positive difference, and the room itself seemed clean when I arrived. I also appreciated that there was hot water, and free coffee in the morning. The bed was quite uncomfortable — you could feel the springs — and the room layout wasn’t ideal. The window faced an interior hallway and couldn’t be opened, and a bunk bed was in front of it, so the room felt quite dark and didn’t get any fresh air. It was also a bit noisy, especially at night. In the morning, I unfortunately spotted a large cockroach in the room, which wasn’t a great way to end the stay. I was also hoping to catch the sunrise, but the weather didn’t cooperate and it was too cloudy (not the hostel fault obviously). One thing to be aware of is that there’s an extra charge for paying by card, which wasn’t ideal.
• Florencia (9/5): -
• Tamara (7/5): - - schöner Blick auf den See und die Isla de Flores - Kaffee am Morgen - (meist) kostenfreie Bootfahrt zur Insel - sehr freundliches und zuvorkommendes Persnal - deutlich ruhiger als auf der Insel - netter, authentischer Ort - Wenig Ablagemöglichkeiten oder Haken im Zimmer - Betten waren nicht sehr bequem
• Alejandra (6/5): - The boater was very nice and the fact that they have boat services at no costs In the bedroom there was not even a place to hang up clothes
• Nora (10/5): - Me encantó las vistas,el personal muy amable y dispuesto en cualquier momento a cruzarte a la isla . Seguro volvería .
• Roland Mauri (9/5): - L'emplacement,la vue face au lac,la chambre spacieuse,le café et eau chaude à disposition,les lanchas à disposition pour Q5 Pas de drap du dessus,pas de ménage pendant tout notre séjour 3 nuits,des prix différents pour la lancha certains jour Q5 et d'autres Q10
• Rosanna (8/5): - Amazing view and very nice location! Not having an iron for our clothes.
• Anja (7/5): -
• Flor (8/5): - Muy serviciales, bonita vista a la isla de flores
• Eduard (10/5): El mejor hotel de Flores - El personal muy amable, las vistas del hotel es muy bonita, al salir de la habitación o en cualquier pasillo del hotel tienes una vista hermosa. El café es muy rico durante las mañanas, todo el frigobar en la habitación fue lo mejor Nada, mi mejor estadía
• Sonia (10/5): -
• Thiago (10/5): Gostamos muito da acomodação, recomendamos 100%. Vista incrível, funcionários muito simpáticos e dispostos a ajudar, lim - Vista, conforto, hospitalidade, limpeza.
• Irene N.R (9/5): - Los trabajadores fueron muy amables. La terraza de arriba del hotel es muy amplia y tiene unas vistas al atardecer muy bonitas. La carretera para llegar al hotel está en muy mal estado.
• Juan (10/5): - La hospitalidad de los trabajadores, la comida y la vista hacia flores.
• Yesid (8/5): Debe ver cual es tu objetivoñ - El paisaje que se puede ver los atardeceres La comunicación a la isla de flores
• Alejandro (8/5): -
• Meg (10/5): Fantastic location, sensational staff, a perfect spot to “slow down” during your holiday! - A beautiful room, with windows and a balcony overlooking the lake. There are hammocks right outside the rooms, free to use! The staff are sensational - so kind, and willing to help. The ferry that shuttles across to the mainland is so handy, and always accessible! Also, fantastic water pressure in the shower!!!
• Yerling patricia (10/5): Me gustó mucho el lugar había mucho por conocer en sus alrededores la jente local es muy buena y amable y el personal de - Todo , las instalaciones el personal súper amable Nada
• Ute (9/5): -
• ́jacques (2/5): - Tout d’abord, il nous ont envoyé un shuttle qui n'est jamais arrivé. Nous avons téléphoné, ils ont coupé la communication et nous avons du prendre un taxi qui nous a escroqué de 300 GTQ au lieu de 2X 25 pour un vrai taxi.A l'arrivée nous avons demandé une compensation qu'ils ont totalement refusé de façon très désagréable . et nous avons du choisir sur votre site un autre guest house qui lui est formidable. Merci a vous d'en prendre bonne connaissance et de ne plus le recommander. Leur façon de traiter les voyageurs
• Jessica Bonilla (8/5): - La vista Se fundio la luz del baño y no pudieron arreglarla
• Ludo (7/5): - Het restaurant was niet alle dagen open
• Marco (9/5): -
• Parra (5/5): - La ubicación del hotel, era genial, la vista increible Para ser un hotel no había servicio de restaurante, no recibían dolares y en la app decia que si se pagaba con tarjeta no cobraba comisión no fue así
• Julio César (8/5): -
• Macu (10/5): - Fue todo genial, me sentí súper cómoda. El personal muy amable, me ayudaron en todo
• Villasís Martínez (8/5): - El estar frente a la isla es super bonito La ducha no funciono
• Rincon (8/5): -
• Danilo2046 (5/5): Vista sobre el lago. Aspectos del servicio a mejorar. - Lo pintoresco de estar sobre el lago. La atenciòn del personal.
• Michael (9/5): - Great location on the other side of the lake with absolutely stunning views from the huge common balcony. Room was functional with well working AC and a fridge. Staff is very nice and boat shuttles to Flores (5 minutes) are provided whenever needed. Stayed for three nights, but room was never cleaned.
• Diana (8/5): - La vista es muy linda y sus instalaciones era lindas, había agua caliente lo valoro muchísimo Tenían café gratis deli.
• Mary (9/5): Lovely place. - I really liked this hotel. It's in a peaceful location with a great view of Flores island and the forested mountains beyond. The staff are helpful and laid back. There's filtered water and free coffee on the go. There are blow-up kayaks to rent, not the best quality but they get you about. There are hammocks for hanging out in. There's food and beers available in the restaurant downstairs. They will pick you up and drop you over to the island then you ask so it's the best of both worlds really. It's not on the island, so to get there you must take a boat, but it's really no hassle. My only complaint would be that the food in the restaurant is a bit pricey and limited for vegetarians/vegans. There is a wealth of choice on the island but we were too lazy to make the journey in the evening; on reflection we probably should have. You can't walk anywhere from the hotel. There are other places nearby but you can only reach them by kayak. You're limited to the hotel building itself or a boat trip to the island. But for a few days stay, it's no hardship.
• Vito (10/5): -
• Orlando (1/5): - No me dieron ganas de ingresar Difícil acceso No tenía Parqueo
• Astrid (8/5): Prima prijs-kwaliteit! - Ik bleef er drie nachten, wat mogelijk veel is voor de locatie, maar ik heb me alsnog prima vermaakt. De airco deed prima zijn werk, de hangmat ook. Het restaurant is eenvoudig, maar met heerlijke pancakes met fruit. De kamer is wat gedateerd, maar alle werkt. Prima bed voor deze prijs. Fijn dat er een paar engelstalige medewerkers zijn! Ze zijn erg behulpzaam. Het is niet midden in het drukke centrum van Flores. De locatie is makkelijk voor Flores, de tours, maar ook het museum, uitkijkpunt en strand aan de kant van San Miguel.
• María Pilar (10/5): - Las vistas son preciosas y las habitaciones cómodas y limpias. Nos llevaban y traía de la isla gratuitamente ( se tardan 5 minutos en la lancha)
• Pamela (7/5): - Queda al frente de flores, con una linda vista y te recogen en lancha del hotel, nos ayudaron con la reserva del tour y nos guardaron las maletas. La habitación era amplia con aire acondicionado y la cama cómoda. Las paredes estaban sucias, la puerta del baño no abría bien, las toallas estaban muy manchadas y desgastadas, faltan amenidades como basurera en la Habitación, las cortinas entra mucha luz y vimos una cucaracha antes de irnos.
• Rivera (9/5): - La vista al lago. Excelente servicio. Es importante comunicarle al huésped que el hotel queda al otro lado de la isla , pero que hacen el transportes sin costo.
• Morales (8/5): - El precio Difícil acceso
• José (8/5): Good if you want to be in a more chill place - Located on the calmer side of Flores, which is great for a more relaxed stay. They offer free boat rides from 7am to 4pm, and after that it’s very cheap (5Q per person). The room was clean. Even though they have dorms, the hotel seems more suited for couples, families, and groups, which makes it quieter overall. The biggest downside is that the rooms do not have proper windows. The plastic covering does not provide enough soundproofing, so if you’re a light sleeper, earplugs are highly recommended.
• Miguel E (9/5): - La vista que tiene ala laguna muy bonita Lo malo es qe no tienes axeso ala cosina cosa qe para muchos mochileros es indispensable y tienen horario si qieres pasar en lancha del hotel ala isla tiene un costo cosa qe no me gusto o deveria de aser el horario gratuito Asta mas tarde tipo 8 o 9 de la noche por lo demas vien
• Pey (9/5): - Hotel bonito en frente de Flores. Vistas hermosas pero queda del otro lado de Flores. Eduardo el personal del hotel nos atendió en todo, lo llamas por WhatsApp y te viene a buscar en bote y también te cruza cuando quieras las 24 hs. Siempre muy atento y rápido. Gracias a él nuestra estadía fue excelente.
• Bried Margret (7/5): -
• Roxane (9/5): Je recommande !! - Tout était très bien Personnel très gentil et très arrangeant pour les allers retours en lancha Chambre avec salle de bain spacieuse et propre Merci beaucoup! Ras, tout ok
• stefan (5/5): Stark verbesserungsfähiges Management und sehr laute Nächte - Die Veranda mit tollem Blick auf denSee, Kühlschrank im Zimmer, Kaffee am Morgen, der kostenlose Bootsshuttle von und nach Flores. Das Hotel ist eigentlich sehr nett, aber aufgrund des schlechten Managements schöpft es sein Potential nicht aus. Wir hatten drei Nächte gebucht, aber nur zwei Nächte dort verbracht,: - weil die Musik aus dem benachbarten Hostel bis 1 Uhr nachts trotz Ohrstöpseln den Schlaf verhinderte - es in einem Zimmer (nach Zimmerwechsel) durchregnete. Erneuter Zimmerwechsel mit der Ankündigung mit der Reparatur sofort am nächsten Tag zu beginnen. Stattdessen wurde das Zimmer zwei Stunden nach unserem Umzug an neue Gäste vermietet! Gesäubert wurde das Badezimmer nicht, obwohl wir Dusche und die Toilette vor unserem Umzug bereits genutzt hatten! Das ist an Dreistigkeit kaum zu überbieten. - weil das Wasser in 24 h dreimal abgestellt wurde ohne Vorankündigung und mit nicht plausiblen Begründungen im Nachhinein. Erwähnen kann man auch noch, dass der See seit Wochen Hochwasser hat (aufgrund der starken Regenfälle) und der Hotelparkplatz nicht genutzt werden kann und ein Zugang nur von der odeuren Straße aus möglich ist. Ein Hinweis für die Anreise wäre hilfreich gewesen und hätte eine schwierige Ortsdurchfahrt bei Dunkelheit erspart. Für Bootsanreisende ist dies kein Problem. Einen schönen Zugang zum See gibt es nicht mehr. Die Rezeption ist selten besetzt, teils auch weil der scheinbar einzige Mitarbeiter des Hotelleiters alle anfallenden Arbeiten ausführen muss, inklusive des Bootsshuttles (gerne auch mehrmals täglich für den Hotelleiter).
• Mauricio (10/5): - Linda vista al lago y a la isla de flores. Te pasan en lancha a la hora q necesites, gratis. 5 GTQ sí es después de 5 pm. Habitación amplia y tiene restaurante desde 9 am. Súper punto a favor, ponen café delicioso a tu disposición desde la mañana. Lo agradecemos infinitamente. Nada. Súper hotel precio-calidad
• Morales (10/5): - El personal muy amable
• Manon (8/5): -
• jose daniel (4/5): - La vista y el personal muy amable El baño estaba súper sucio, la cortina de baño estaba llena de moho y sucia, las almohadas tenían un mal olor, una de las cabañas estaba sucia y algunas sábanas aunque estaban limpias tenían manchas.
• Aleena (9/5): In a relaxed location with Awesome, friendly staff - Relaxing location away from the noise. Staff were great Toilet bins should have been employed daily
• Yeray (1/5): Pésimo - Nada. Trato pésimo por parte del personal. Si puedes quedarte en la isla mucho mejor… coloca a 300 metros pero tienes que pillar bote y eso cuesta dinero. El horario del bote es hasta las 23 horas el último bote, aunque ellos en su página colocan otros horarios. Me cobraron por un trayecto que no deberían de haberme cobrado y se quedaron tan contentos. La habitación no se limpió en los 3 días que estuve ahí. Horrible experiencia y encima me costó dinero. Nada recomendable para quedarse en flores.
• Tamir (9/5): Great place to view the lake - The view The staff The shower The food
• VALERIE (8/5): Emplacement idéal face au lac - Idéalement placé face au lac et l’île de flores, l’hôtel San Miguel a une très jolie décoration. Chambre spacieuse et propre Café à dispo Wifi très mauvais On a voulu réserver un transport pour Tikal et on nous a lourdement forcé la main pour réserver le guide avec (mais on a eu réussi à avoir gain de cause à la fin)
• Natalia (7/5): - Beautiful landscape from the hotel. Tou can see the lake and flores. Friendly staff but he did not know anything about tours except for the Tical tour. They couldn't give us any information about others tours. We had to arrange everything with the hotel next door. The room that they gave us had a lot of problems, with the shower, lamp, etc. Next day they gave us another room.
• Bruno (7/5): Na ja - Lage und Aussicht auf die Halbinsel Flores. Kurzer Boots Transfer auf die Insel. Sehr ruhig. Adra Hostel nebenan bietet eine ausgezeichnete Küche und sehr nettes Personal. Zimmer ohne schränke oder Möglichkeiten nasse Handtücher aufzuhängen. Frühstück nicht wirklich empfehlenswert. Kartenzahlung funktioniert nicht. Angeblich weil die Bank ein Problem hat. Im Adra Hostel nebenan, wo wir jeweils gefrühstückt haben hat es jedoch problemlos geklappt. Dort gibt es übrigens auch ausgezeichnete Essen.
• Sandra (8/5): -
• Emilia (10/5): Amazing hotel - We had an amazing stay - big beds, quiet area, beautiful views on lake Peten, helpful staff - thank you Eduardo!, food made on request - very tasty, they allowed us to take a shower before our night bus although it was after check out - thank you so much, there is a boat shuttle to the Isla - takes 2 min to get to the Isla:))) Everything was great and the most great were the staff:))
• Melissa (10/5): Lugar perfecto entre precio - ubicación y servicio - La ubicación y el personal !!! Nos recogían y nos llevaban en la lancha siempre que lo necesitemos. Son bien amables y sobre todo confiables . Había un ruido de la ducha que al comienzo molesta pero después te acostumbras .
• Morrone (7/5): -
• Kyle (5/5): This hotel has potential, but there are a lot of options in flores that are more convenient and have similar amenities. - The hotel itself is very nice. AC was great. it is NOT in Flores. It is across the water, which means access to restaurants/tiendas is difficult. Also the beds didn’t have sheets, which we only discovered when we were heading to bed. Staff was pretty weird and we couldn’t get on WiFi. No filtered water.
• Diana Lucía (9/5): Mi estancia - Lo que más me gustó fue la tranquilidad y la amabilidad de Eduardo. Él es muy receptivo con las necesidades que uno le exprese y muy claro en la información. Además, la vista es preciosa. Hay ruidos. La ducha tenía un escape constante y a veces no permitía el descanso en la noche. Alrededor no hay tantas opciones para comprar comida. Sería bueno que hubiese la posibilidad de incluir el desayuno.
• Elise Rosemary Amiet (10/5): - Beautiful scenery. Friendly staff Couldn't get breakfast at the restaurant
• Marta (9/5): Good value for money. - It’s a nice place, but it’s not in Flores island. You need to take a boat to get there. Friendly staff and good services. All was fine, just check the location.
• Mareen (9/5): - Die ruhige Lage und die traumhafte Aussicht. Personal konnte kein Englisch.
• Sivan (6/5): - The staff was very nice and helpful The shower was dripping, we had a lot of bugs inside our room, there wasn't a glass window so we could hear everything from outside including very loud music in very late hours of the night.
• Francesco (8/5): - Vista sul lago e sull' isola molto bella specialmente all'alba e al tramonto. Personale cordiale e molto disponibile. Camera pulita, spaziosa e con tutti i confort. Raggiungere la struttura in barca è comodo, ma in macchina è un delirio. La strada principale dell'hotel, quella del lungofiume, è allagata (causa aumento livello lago) ed inaccessibile, quindi, dopo 30 minuti di strada sterrata da flores alla cittadina dell'hotel, bisogna lottare con maps e waze per capire come arrivare all'entrata sul retro dell'hotel.
• Giovanni Gerardo Cordero Benavides (10/5): -
• Tun (10/5): Good prices, accessibility and friendliness - Our rooms was super clean, there was a mini refrigerator that made our star easier, the boat is super fast and is always ready Everything was very good
• Teresita (9/5): - La cordialidad del personal. Muchos escalones para acceder a las habitaciones.
• Mateo (10/5): I felt like I was among family. - Beautiful location, but mostly the staff is super sweet and very friendly. Their prices for transportation to local sites are better than any of the travel agencies. I liked everything.
• Stacey (4/5): It’s okay - Beautiful location and view of the lake Clean and friendly staff The WiFi did not work and I had to work remotely and the aircon was not very good.. the room was still hot even with the AC on all day. We moved which was nice but the AC was the same..
• Terri (9/5): Superb -
• Gloria (6/5): Pleasant - The employees so helpful When I did the reservation said the hotel was on flores but wasn't is on San Juan across the river 😕
• Natasja (6/5): Impeccable view, which sadly was the best of it. - The view was the best of it all - a really beautiful view of Flores! The staff was helpful with boat transportation from and to the hotel from the island, only costing 5Q each way (after we knew about this). Was nice to have a fridge. Functioning AC! Check-in was a bit problematic and it felt like the staff wasn't quite sure about our reservation, which was something we found annoying after a long day of traveling. We felt like we were missing important informations about for example the boat transportation that the hotel provided. We only found out by asking on our second day, why we used boat taxis a couple of times which was fairly more expensive. There was construction work outside of the hotel, very noisy. We could hear more or less every sound from the room. There were ants in and ourside of the room. The TV didn't work properly and the staff couldn't help with this sadly.
• Flavia (10/5): The best kept secret in Flores is the view is better on the other side of the water… - Sweet people, comfortable beds, quiet and restful, beautiful views on Flores from the other side of the water, and a very relaxed atmosphere. The room was damp, but that wasn’t their fault, the water of the lake was really high and the buildings all had their feet in the water
• George (10/5): Exceptional - Friendly staff None
• Emmy (8/5): Hotel with beautiful lake side terras! - Lovely location at the lake and friendly staf who you could ask for a pick up to the other side. Sometimes if was for free. Other times we paid 5 each.
• Andree (4/5): Disappointing -
• Laura (8/5): Very good -
• Renunciamos (10/5): Exceptional -
• Matas (8/5): Nice location with no English - Very nice place, warm water in shower Reception doesn't speak in English, AC works just during night, big humidity in dormitory, reception never checks watsapp, so it's very hard to contact
• Matas (8/5): Nice location with no English - All details in my previous review All details in my previous review
• Tjaša (8/5): Very good - Great balconies, room is okay. What would I like to know before reservation: - they have a so called suicide shower, but in summer turn off electricity so it's safe to shower. It means no warm water, then. - you need to pay 5Q everytime you need to get across the lake to Flores or back - the bathroom is not in the room and cant be locked from outside, only from inside
• Jennifer (7/5): Good - Great balcony with views of island and lake, hammocks and chairs to lounge in. Restaurant was good and they opened anytime we needed. They helped coordinate a tuk tuk to a local swim area for a good price and picked us up at airport. Recommend water filter in lobby for guests to refill their own water bottles.
• Ottavia (9/5): Superb - The hotel is very nice with a lovely view on the lake and on Flores island. Rooms are nice and with everything you need. The staff of the hotel was alway very helpful. The boat to Flores is only 5Q
• Maria (2/5): It could be a lack of communication but can’t acceot the lack of water supply. We could not have shower neither in the n - The location is great. Service and water supply
• Anna (7/5): Good - The views, the calmness, the local feeling, the staff, and the cheapest boat transportation to the island of Flores whenever you needed it! Really kind of them 🙏🏼 ! ! The bed :)
• Wendy (7/5): Good -
• Vanessa (8/5): Lovely views - Great view Lovely room Very noisy outside until late I didn't receive an answer to my messages I'd sent the hotell through booking
• Saffina (10/5): Exceptional -
• Adam (10/5): Lovely view of the Island across the Lake - The view from the room and balcony is worth it alone! The staff welcomed me in and was very friendly! They cleaned my room and made the bed every day which I really liked! There was even a boat to take you to the Island or your shuttle etc which was very helpful.
• Yaron.tene (2/5): not clean, stay away - nothing Unclean room, unclean bedding no restaurants had to pass the river with charge
• Hayley (7/5): Good - Gorgeous, quiet location on the lakefront with views of Flores island. Staff were always willing to assist with boats to and from the hotel. Decent beds. No frills but everything you need to crash at night after exploring. Andrew was lovely and fixed any issues we had immediately. No warm water in the showers, bathrooms need upgrading. Hotel is a bit dated (but they work hard to keep it clean). Pillows are a bit flat.

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