Hotel PetenChel

Location: Playa Sur, Flores, Peten, 17001, Flores, GT

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 01:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Garden
• Luggage storage
• Elevator
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Smoke-free property
• Free self parking

Rooms Available

• Basic Double Room, Multiple Beds, Non Smoking

  2 Large Twin Beds

  Internet - Free WiFi

  Entertainment - Cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • Portable fan
  • Bedsheets provided

• Deluxe Double Room, Multiple Beds, Non Smoking

  2 Large Twin Beds

  Internet - Free WiFi

  Entertainment - Cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • Portable fan
  • Bedsheets provided

• Deluxe Triple Room, Multiple Beds, Non Smoking

  1 Large Twin Bed, 1 Queen Bed and 1 Twin Bed

  Internet - Free WiFi

  Entertainment - Cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Daily housekeeping
  • Free WiFi
  • Portable fan
  • Bedsheets provided

• Budget Double Room

  Providing free toiletries, this double room includes a private bathroom with a shower. This double room provides a wardrobe and a TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Fan
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper

• Basic Triple Room, Multiple Beds, Non Smoking

  3 Large Twin Beds

  Internet - Free WiFi

  Entertainment - Cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Private bathroom
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • Portable fan
  • Bedsheets provided

Guest Reviews

• SILVIO PAULO (9/5): - A localização do hotel é ótima, fica logo na entrada da ilha em Flores e de frente para o Lago. O atendimento dos funcionários é excelente. No meu dormitório havia uma pequena elevação, ou seja, um degrau de uns 5 centímetros no máximo, onde se localiza o roupeiro. Então: a única coisa que os hóspedes tem de cuidar é ao acessar aquela área para não bater com o pé. 🦶
• Martinez (8/5): -
• Karl (9/5): - The place was great. We brought ear plugs because others complained of noise but didnt need them. The location right at the end of the bridge is really nice for when it gets busy at night.
• Tim (9/5): -
• Camille (8/5): Pratique & efficace ! - Parfait pour 1 nuit. Il y a la clim, un ventilateur et de l’eau filtrée à dispo. Le prix est doux et la localisation nickel (pour visiter ou sinon, juste à côté des stations de bus pour partir!) Rien de particulier.
• Jorge Mario (10/5): - Impecable, bien ubicado y muy amable el personal
• WJ (9/5): -
• Lustig (10/5): -
• Kajetan (6/5): -
• Nicole (9/5): -
• Eva (8/5): -
• Naoki (10/5): -
• Carolina (7/5): -
• Sharon (7/5): Good budget choice - Very basic room but spotlessly clean and they allowed an early check in. Ideal for one night for onward travel as the location is less than one minutes walk from where the buses pick up. Would use again. The street was a little noisy but Flores is a small place so no avoiding this I guess.
• Reut (10/5): -
• Gloria (8/5): Hotel apropiado para la visita a Tikal - Hotel muy céntrico, está ubicado al lado de donde se parquean los shuttles para Tikal. Ojalá ofrecieran desayuno para poder comenzar el día hacia Tikal.
• Fernando Alberto (9/5): - Una excelente opción para tener todo lo necesario a la mano.
• María José (10/5): Hotel muy limpio, buenas instalaciones y ubicación perfecta - Hotel estaba al lado de donde comienzan todos los tours, lo cual fue maravilloso en mi caso que contraté dos servicios que salían muy temprano. La habitación estaba impecable! Todo muy limpio y en perfectas condiciones, el aire acondicionado funcionaba perfecto. El personal también muy amable y preocupado, me permitieron entrar antes de la hora del check in a la habitación, sin embargo, tuve que esperar un tiempo a que se desocupara y luego limpiaran el sitio que me iban a pasar, pero durante todo ese tiempo guardaron mi equipaje y también logré conversar con la recepcionista que fue muy amable y me recomendó lugares. Sin duda volvería a quedarme acá!! Todo estuvo perfecto!!
• Lopez (8/5): -
• Gabrielle (10/5): - Tout. L'emplacement. Le calme. Excellente wifi. La chambre. La propreté. La sympathie du personnel. Rien à redire. Tout etait parfait. Gros + pour l'eau chaude et la pression de l'eau 👌 Rien.
• Valeria (Chia Jung) (10/5): -
• Carmen (10/5): Hotel sencillo y cómodo - Las almohadas, la limpieza del baño y habitación. El personal muy amable. Ruido en la noche porque está cerca de la calle. Pero eso es en toda la isla por igual.
• Oviedo (10/5): - El personal (Dimas) fue muy amable y servicial. Habitacion limpia. Muy bien ubicada oara tomar tours. Sitios de comida cerca.
• Fernanda (10/5): - Excelente ubicación. Personal muy amable.
• Julien (10/5): Comfortable, Clean, and Ideally Located - Great experience there, I enjoyed this hotel, very well located because just 30sec walk to the buses for Tikal. It’s clean, comfortable. I recommend! I had a great experience at this hotel. It’s very well located, just a 30-second walk to the buses for Tikal, which makes everything super easy. The place is clean, comfortable, and overall very pleasant. I definitely recommend it! 😊
• Agata (8/5): Świetna lokalizacja! - Świetna lokalizacja- tuż przy punkcie zbiórki wszystkich shuttle busów, Restauracje, sklepy pod nosem. Suszarka do Włosów Nie maniakiem rzeczy.
• Elisenda (9/5): -
• Beatriz Susana (9/5): Excelente ubicación y comodidad. - Destaco la limpieza, la comodidad del baño, especialmente la ducha, y las camas limpias y confortables. La excelente ubicación. Prácticamente no llegaban los ruidos de la calle. Y también la amabilidad de la recepcionista Alejandra.
• Darby (10/5): - Staff was attentive and friendly. They were always available to assist when needed. They also were able to let me check in early which was very nice. The rooms are clean and equipped with a ceiling fan and AC, so you never felt the Flores heat. I would stay here again.
• Jane (9/5): Great place to explore Tikal and Flores from - Exceptionally clean and well maintained. Comfortable rooms with hot water. Great proximity to Yo Ammo Peten transit hub. We were able to get laundry done and arrange our trip to Tikal through the helpful guy in reception. Can get noisy, but that’s because it’s a small island and nothing to do with the hotel.
• isabelle (8/5): -
• Maciek (8/5): -
• Thennis (7/5): -
• Véronique (8/5): -
• Alexander (7/5): -
• Zaks (10/5): -
• keliana (10/5): Ótimo -
• Lucia (9/5): -
• Ole (8/5): -
• Alan (10/5): -
• Jennifer (8/5): Très bon séjour ! Je recommande - L emplacement , le calme , le confort , le personnel Rien !
• Juan (8/5): Great location and we enjoyed our stay - The room is basic but very clean. Nice that there was a supply of drinking water available. Also liked the open area with many plants
• robert (8/5): A Good Choice on Isla Flores. - The hotel is located just steps from the causeway when you reach the island. Unlike many of the hotels on Isla Flores, the was not much noise from either traffic or the many bars that are on the island. The hotel accommodations are basic and good value for the money. I would stay there again and recommend it to others.
• Maria Gabriela (10/5): Excelente ubicación - Excelente ubicación, muy aseado y la atención de Dimas fue excelente. N/A
• Fernandez Calvo (10/5): - La atención y ubicación
• Dominicus (8/5): - Wäsche Service hat gut geklappt, Lage ist sehr sehr gut Teilweise längere Wartezeiten an der Rezeption weil der Mitarbeiter nicht an seinem Platz war. Ausstattung sehr basic
• Nelson Alexander (9/5): - How clean it was and the location
• Federica (10/5): - Cozy hotel in a convenient location for visiting the island of Flores as well as for the various excursions, with spacious and comfortable rooms. However, the best aspect of this hotel is the staff, who were especially kind and hospitable toward us, giving us great help in dealing with the problems we had due to the airline we flew with. Once again thank you for your help! Nothing bad
• Camille (7/5): - Proximité de la zone de départ excursion, situation de l'hôtel Chambre assez petite avec salle de bain étroite Beaucoup de bruit car situé a proximité de la rue principale, beaucoup de véhicules passent par là et lhotel donne directement sur la rue
• Damien (8/5): -
• BERNADETTE (8/5): -
• Fabrizio (8/5): Buon alloggio comodo per la partenza dei tour la mattina presto - La posizione comoda per i tour, anche se la via proncipale é trafficata e rumorosa. Camera spaziosa e pulita. Personale cortese e gentile. La mattina presto iniziano a sentirsi i rumori che provengono dalla strada, la tenda sulla finestra non isola dalla luce fuori.
• Cássio (10/5): Localização excelente, funcionários muito simpáticos e atenciosos - Localização excelente, funcionários muito simpáticos e atenciosos
• ML (1/5): Don't stay if you want to sleep - I had read previous reviews mentioning the loud air conditioning, but I assumed it could be managed with earplugs. Unfortunately, that was not the case. The noise level was extremely high — comparable to sleeping next to an airplane engine. It was impossible to sleep, and the constant noise felt excessive and uncomfortable. The room window faced an internal corridor, so there was no option to open it for fresh air. Without the AC running, the room quickly became stuffy and hot, leaving no workable solution for a comfortable night’s rest. Unfortunately, the lack of sleep made the stay very unpleasant. I genuinely believe I would have rested better in a basic hostel. The service experience was also disappointing. I informed the staff the night before that I needed to leave for a 6:00 AM Tikal tour. However, the hotel was locked in the morning, and I had to knock on the reception door for several minutes before the receptionist woke up and let me out. During checkout, there was again no one at the reception, and I had to wait about 30 minutes for a staff member to arrive. Communication was also difficult, as no one spoke English. Overall, the combination of extreme noise and poor service made this a very frustrating stay.
• Jörg (7/5): -
• Noriko (9/5): -
• Patricia (10/5): - Localização excelente, funcionários simpáticos e atenciosos. Quarto com cheiro de limpeza!! Tem como tomar café da manhã ao lado. Gostei de tudo!
• Nicole (9/5): -
• Luisa (6/5): -
• Sebastián (9/5): - Excelente ubicación (sobre el punto de la isla en el que salen y llegan todos los transportes). La habitación era cómoda y amplia. Todo fue muy bien.
• Leonor (8/5): - Era súper cómodo y con excelente ubicación. El personal era muy a,a le y nos dejaron guardar el equipaje. Estaba cerca de la calle nuestra habitación, por lo que había un poco de ruido en la noche.
• BORJA (7/5): Buen alojamiento - Buena ubicación para recorrer a pie la isla de Flores.
• Sarah (7/5): - It was in a walkable location to everything on the island. It was near a club/bar and was very loud on Saturday night. There was a lot of road noise too.
• IURII (10/5): -
• IURII (10/5): -
• Thomas (10/5): Gutes Hotel - Perfekte Lage am Eingang der Insel, warme Dusche😍, Nachtwächter...
• Lenya (9/5): -
• Anna (10/5): - Staff was ery friendly, the room and bathroom was clean. Beds were comfortable aswell. This part of the city is a bit noisy but that is not the hotels fault. Overall we had a very good stay here.
• Jay (9/5): Hotel Petenchel is a great pick if you are looking for a comfortable, budget-friendly base while exploring Flores and Ti - The rooms are clean, comfortable, and—crucially for this region—well-air-conditioned. There’s even a TV with cable; since most shows are in Spanish, it’s actually a great way to squeeze in some language practice! It is located right by the bridge, which is incredibly convenient for meeting up with tour groups that often use the bridge as a starting point. Being on the edge of the island means it’s a bit "out of the action," providing a quieter atmosphere. However, since the island is so small, all the main restaurants and cafes are still just a short, easy walk away. The staff can be a bit less attentive than at other places, but they are perfectly helpful once you approach them. If you value your privacy and don’t like being hovered over, you’ll love it here. Just keep in mind that you may need to seek them out if you need something specific.
• Cyntia Helena das Neves (9/5): - A localização é ótima, perto das saídas das vans. O quarto é amplo, confortável. O banho é quente.
• Krisztina Bianka (9/5): - Minden. A sziget elején. Patyolattisztaság és fertőtlenitőszag ami szuper! Volt forróvíz, kényelmes ágyak. A lepedő és,a takaró nylon.
• HP (10/5): Great Value for Money! - The room is clean. Very strong & consistent hot water shower. Air-conditioning works well. Drinking water provided. Location is good, very near to the Yo Amo Peten sign which is the meeting point for tours & shuttles. Being on the main road, it might be abit noisy for some people but it was acceptable for me.
• Hans Christian (10/5): -
• Jerry (7/5): Very good location for bus service and dining - Location TV
• Emmanuel エマヌエル (9/5): Excellent place for the money - The hotel is placed just in front of the main street and the tour pickup location. You can find any tours in the offices around. It is also located near to many good restaurants, so you don't need to bother when going out for dinner. The staff is helpful. The bathroom could be a bit cleaner.
• de Haan (10/5): -
• Ricardo (4/5): No volvería. - La ubicación lo hace un lugar muy ruidoso, incluso en la noche. El personal de recepción no fue muy diligente a la hora de ayudarnos a buscar transporte.
• Martha Lucia (8/5): El personal muy especial y generoso. El desayuno del lugar, no está incluído, estaba muy rico. - El hotel si bien es sencillo es limpio con colchones buenos y buen baño. El personal muy amable. Excesivo ruido de la calle y también de la habitación vecina. Recomiendo llevar tapaoídos.
• Pedro Jose (5/5): -
• Gabriela (9/5): -
• Electra (8/5): Cozy stay in good location in Flores, however on a noisy street. - Very friendly stuff and the room had warm shower and good water pressure. Beds were also very comfortable! The hotel is located at the busiest corner of Flores where traffic is so busy almost all night long and noise insulation is of course non existent. So expect very noisy nights, you can hear everything
• philip (8/5): - Good location, quiet, clean with good staff. I've stayed there several times and always enjoyed it
• Hwang (9/5): -
• Rebeca (9/5): -
• Ivana (8/5): - We stayed just one night, but the hotel felt comfortable, clean, and it's close to the bus station. You are also very close to the main road so especially during the evening you hear a lot of noise.
• Dina (9/5): -
• Matheus (8/5): - O hotel é simples, mas atendeu bem às expectativas. O destaque é a localização: fica bem na entrada da Isla de Flores. Os ônibus se limitam a atravessar a ponte; não podem transitar pela ilha em si. Quando chegamos, foi só uma questão de descer do ônibus e entrar no hotel. Outras pessoas precisaram caminhar um pouco ou pegar um tuc-tuc para chegar aos seus hotéis. O quarto é simples, mas confortável. Como não tínhamos café da manhã incluído, não sei dizer se é bom ou não. O fato de ficar perto da entrada da Isla de Flores é uma faca de dois gumes, porque também significa ficar perto da parte mais barulhenta da ilha. O quarto tem pouco ou nenhum isolamento acústico, e o nosso, especificamente, era o mais próximo da rua, então, mesmo à noite, era comum ouvir buzinas, barulho de motor, gente falando/gritando etc.
• Nika (7/5): OK as last cheap resort for a short night - Central location, OK value for money. Very loud at night, with a place next door banging music till 2AM (earplugs barely help). We got very sick due to food poisoning and the staff did not allow us to extend the check out timenot even for 30min.
• Florin Cristian (9/5): -
• Yoana (8/5): -
• agusti (7/5): -
• Cure (10/5): -
• Laura Stephanie (7/5): Es hat alles gepasst. - Das Zimmer war vollkommen ausreichend für den Preis. Es war sehr sauber, das Zimmer war geräumig, es gab eine Aircon und man konnte die Stadt von dort gut erkunden. Es war in der Tat recht laut, so ist es nun mal in der Gegend. Das Zimmer war praktisch aber nicht gemütlich.
• Cornelia (8/5): - Wir waren nur eine Nacht dort aber durften ohne Probleme unser Gepäck am Morgen schon deponieren. Zimmer war sauber und einfach eingerichtet und wir hatten alles für die eine Nacht. Perfekte Lage, wenn es am nächsten Morgen mit dem Shuttle weitergeht.
• mezquita (10/5): -
• Daniela (7/5): -
• Angie (8/5): Solid hotel - Hot and powerful shower. Good enough wifi. Big room. Free drinking water. Great location. Nothing
• Perez (8/5): -
• Colin (6/5): Basic Hotel - Clean basic room Location is extremely noisy with traffic arriving and leaving the island.
• Sánta (8/5): -

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